I waited until the last minute to ship Christmas presents …read more.. After attempting to go to different Post Office locations with long lines out the door and no parking, I made a decision to drive by my local UPS store to assess the situation. They had parking which was my first green flag, and when I walked in, there was no line! I was in and out of there within 5 minutes and the price to ship UPS 2-3 days, was actually the same, if not a couple bucks cheaper than priority USPS! So happy I made the decision to come here.

Great service and great customer friendliness. I always feel welcome and that I will get the…read moresupport I need.

Wow talk about sticker shock! I went in to mail a letter certified or with tracking and they came…read moreup with some crazy prices!! I had a stamped envelope to mail, looking to add something to make sure the envelope arrived to its destination and I was quoted$75-98 dollars! Astronomical prices. I kindly asked for my letter back and will go to the post office on Monday.

I absolutely pestered Cheyanne (forgive me if I messed up the spelling, I didn't check your nametag…read morewhen I came in) with calls, and she was so kind and helpful every time. Made a very stressful day better. THANK YOU SO MUCH for being so sweet.

It's very difficult to tell which location I'm leaving A…read morereview for. It shows two with same address located right next to the Fireside grill and 711 so i hope this is the correct location ... I'm so disappointed and honestly really upset over my interaction with the worker today. I've been here so many times and always have amazing service! Your selection of keys is what brought me in the first time and i have a small business i ship out items from this location often because it's right between my house and my work. I always use you guys to actually pay for postage but today i had a online return that i had a prepaid shipping label on my box which i have shipped out items with prepaid labels before as well, well today he said in not the nicest tone "that will be .75" yes i know what's 75 cents? Who cares about .75 cents that's nothing but i simply asked why? Because i shipped out an item from a different location last week and they didn't charge the .75. And will a very sour attitude the mans response to me was "because this is taking my time!" WOW.... taking your time? And the customer behind me thought it was okay for him to say "it's just .75 cents" .... so that didn't make me feel any better about myself. I honestly left feeling awful today and that's not ever how an employee anywhere should make anyone feel, let alone letting annoying Customer in the store make that comment making me worse about myself. I will not be back to this location even though you are 3 Minutes from my work and Home. I will continue using the location in Murray Hill where the employees are nice and dont make me feel bad about myself.

I came here a few months back and I was super happy about it! They take Amazon returns which is so…read moreconvenient since you can park right there. They were so fast and friendly. Then I went through the absolute zoo , trying to do a return last week. I looked at their google hours... I was running errands and since google said they were open till 10pm and I was starting my errands at 5pm, I had plenty of time. I headed over just after 6pm and was very confused to see their gate locked up inside and a dark building. I looked at the hours on the door saying they closed at 6pm. So I pulled up the Google hours again which were now different than they were earlier the same day. Though they were now showing them supposedly open until 7pm. It was currently 615pm. I submitted to have the hours corrected, but why am I doing this? Shouldn't the business have their correct hours listed online? I canceled the return while sitting in their parking lot so I could go over to another location and do the return as I had the items sitting next to me in the vehicle.

Do not ship using UPS. I paid $200 to ship to items from NY to Portland. I was shipping to a…read morehousebound person. I was told they would attempt delivery 3 times. They only tried once. I was told the driver decided to just bring it to the pick up center and left a note. It was not picked up in 7 days as the recipient was unable to leave the house and I had told him they try three times. It was then sent back to NY and I had to pay a second time to send it to my home in Idaho. DO NOT BELIEVE WHAT UPS TELLS YOU AND USE THEM AS A LAST RESORT. CUSTOMER SERVICE JERKED ME AROUND FOR HOURS AND SAID SORRY, NOTHING WE CAN DO. They are Liars and should not be able to get away with lying to people and let their drivers just decide to not do their due diligence.

I needed some legal papers signed. He said " You stand over there! Wait for me" I waited while he…read moreserved 9!!!people when I interrupted and said it's my turn now. He came and had me log onto a iPad (could've done that in the 10 minutes I waited) came back and forth for the next 5 minutes. I was in the store over 30 minutes as he continued to serve others EXCEPT for those returning Amazon packages who had to do it themselves. My last Amazon package was never received. The man in the store is condescending to women. I won't go there again. I'll drive 5 more minutes away.

I don't need the UPS store often. Maybe one day when I get WiFi, I will get a copier for my house…read more They do offer copies, and faxes. I did need to return something a couple weeks ago. I ended up using the least expensive/longest and non insured method of shipping. It turned out that faster shipping would have cancelled the amount of the refund which made absolutely no sense. The employees that work here are always very nice and provide me all the service necessary to get the job done. I have the email to request copies saved in my Gmail account. Always try and use random boxes to ship, but in a pinch the UPS Store is the best option.

No waiting. Only took about a minute. Friendly and attractive salesperson. She explained everything…read moreadequately and how it works.

The employees here go above and beyond with their service. Customers can be difficult and take…read moretheir issues with shipping requirements and costs out on them. Please remember to treat people in service with respect.