Great location. The staff is always so helpful and helpful. Lines can be long, but they work fast…read more If someone in the back is working on something, and if they see a long line, they are always fast to assist.

I paid $155 for a package to be sent overnight, on second day and still no package has arrived. I…read morecalled store and talked to untrained employee, she said her name was Monica, but now figured out she lied to me and her name was Jasmin. She was very untrained and told me information that wasn't accurate. I spoke the Manager Will, he was very professional and told me why it wasn't shipped(weather in Kentucky is what I was told as packages sent from Houston to go to MS have to go through Kentucky is what I was told). Was told I will receive zero refund, can't imagine any reputable company no refunding for something that was paid for but didn't happen. Will never do business again with UPS!!

5/5 Stars - Absolutely Outstanding Service over the Past Two Years!…read more I have been a customer of this family-owned PostalAnnex for over two years, and I cannot recommend them highly enough. As a business owner who frequently deals with large, critical packages, finding a shipping and mailing partner you can trust is invaluable. From day one, this team has professionally and diligently assisted me with all my business needs. They are incredibly reliable, always notifying me the exact moment any mail or package arrives so I never miss a beat. Beyond package handling, they have expertly provided me with numerous other mailing services and notary assistance, handling every single task with the utmost care and attention to detail. What truly sets this family business apart is how they treat their customers. They never made me feel like a stranger. Every visit was met with warmth, kindness, and a genuine smile. Because of a move, I will deeply miss coming here. If you want efficient, diligent service combined with wonderful, community-minded people, this is the absolute best place to go. Thank you all for everything!

Can help with a variety of shipping needs. Love that it's open on the weekends! Friendly service.read more

They are a very efficient and helpful business. Their service is top notch, which is the reason I…read moream a repeat customer.

I've frequented this location on several occasions over the past 4-5 months. I've used them for…read moreseveral prepaid label returns and notary for my minor daughters passport application. For the most part the service has been to transactional too great, everything that you anticipate on several visits to a business. Since most of my business with this company has been prepaid label returns, I typically try to buy something like tape or stamps as I know they're not being compensated much and I do appreciate them being here and like to support locally own small businesses whenever possible. However today, I encountered something that was very disappointing and will very likely cause me to never to patronize this place again. It was a small slight, but a peak behind the drapes on how my business is appreciated. I entered the store today about 10 seconds behind another customer(woman). The individual behind the counter was involved in a conversation with a man, upon seeing me walk in she left the conversation and begin to help the woman that entered ahead of me. They spoke about packaging options, shipping rates etc the usual. While this is happening I'm standing calmly and patiently looking around at the advertising, poster board on how they bounced back from Harvey and trying to think of things that I can also purchase. I'm in no rush, I just ate lunch, I'm good. The individual behind the counter, looked away from the woman she was helping for a moment to ask me in a harried tone after looking at my envelope and label if I was just dropping off or if I needed any additional assistance. I responded that I was "dropping off, but wanted to get a receipt too." The usual as I had did on many occasions before Her reply and very harshly to me was "Well you'll going to have to wait, I'll get to you when I'm done" Like where the eff did that come from. I hadn't said a word to this individual and was minding on business calmly and patiently. Both of the other customers turned to me in surprise and another worker in the back stopped what she was doing and brought her gaze to me as well. Taken aback by her tone I responded that "no, I don't have an issue with waiting" and contemplated just walking out, but I already had waited about 5 minutes and had too much sunken cost. I was being lazy. The worker in the back got up quickly and assisted me. I thanked her and walked out to if possible NEVER return. I feel that the only reason I was spoken to in this way was based on my race. Every other person in that building was an older white woman or a middle aged white man with his annoying kid. I could feel the uneasiness in the room once i stepped in. As everyone keep looking at my hands like I was going to rob the place or something. On the drive I realized all of my previous experiences the staff were younger and consisted of the worker that ultimately helped me in a managerial role.

This is the best place to do shipping or get stamps. These ladies, Gloria and Jane, are always so…read morekind and friendly and they get everything taken care. its a pleasure to get real customer service with a Big Smile..

The only thing this place is good for is to drop off!! Went to get a price for a 1 pound package…read moreand she told $27 and then I asked her what about USPS and then she brought me out this big box and told be $30 which USPS boxes are free and I got a flimsy envelope which she said was in the price and then when I said I wasn't going to use them she charged me $4.99 so I went down the street to USPS by Culver's at Ace Hardware and paid $13. Never again!! they take total advantage of you and do not give you all the prices to make a choice

Amazing customer service!!! Luis was a Godsend!!! He was patient and very helpful. I was able to…read moreget all my returns done at one time. So very thankful for his help. This is my favorite store by far! He even helped me navigate my phone to process the returns. He made you feel seen. Not just another customer in line. Thank you Luis.

Fast and friendly service . Love the workers . Very helpful that's all I have to say so bye!read more

We paid $110.35 for a package of medication that weighed 0.35 lb. to go from Houston to Connecticut…read morewith FedEx Priority Overnight. It was a medication my husband urgently needed. The clerk said it would arrive the next morning by 10:30 am or before. It didn't happen. The tracking shows that it is on its way with guaranteed delivery by end of day. Very unhappy with these people. Service: Bad Quality: Poor Value: Outrageously high considering we didn't get the Priority Overnight we paid for. C. Briggs Kingwood, TX

The African American woman was super rude to me , I'm assuming she's the manager of this location I…read morewas here the 16th of February 2:20pm . At the 105 fed ex . I understand if you have an attitude problem but if in a paying customer I shouldn't receive the attitude she also turned me around when trying to send off a care package for college student . Second time at this location and my last the first time wasn't pleasing and 2nd experience was worse than before . I study business and work for a well known one there is no reason to treat your clientele this wq

I do not like this location. The turnaround is horrible. Mark Perkins is a complete narcissist who…read moredoesn't know how to pick up a phone a call a customer. He only send automated messages but you cannot message back. The app is outdated and needs to be replaced. They don't give any breakdown on the bill. I've tried asking before and they literally couldn't break it down financially for me. They just kept giving me a total and when I was out of town. My card got blocked from my institute and I couldn't call because I was completely out of the country in a completely different time zone than America. My daughter did message the number saying we were out of town at the moment but again he never received those messages because I guess the number isn't meant to received messages. Mark texted saying my clothes had been delivered. On a Friday. When I called my neighbors on Monday when I was able to start receiving messages, my neighbors they said there was no clothes out there. I wasn't sure if they got stolen or what. So when I got back Monday and I had to search for a better number for mark and when I tried explaining everything and asking why my clothes were delivered, if I still owed? He told me they still had my clothes and to unblock my card. I tried explaining that my bank completely blocked my cards due to fraud alerts, he still couldn't give me an explanation as to why they marked it as delivered. When they in fact kept the clothes. I didn't understand the deception behind the situation, and I asked why they did that and he just kept asking me to unblock my card. Very passive aggressive and refused to give an explanation after I had fully explained myself and took my part of accountability but he didn't and only replied with "I'm just relying what the system tells us,". So mark Perkins. Get better ethics and professionalism. Deceiving customers is very immoral. It was clear to me that you believed I was refusing to pay 2/3 bills. So you tried to trick me into thinking you delivered my clothes so that I would call you. Why not just pick up a phone mark and call a customer? Do your job. Don't play games especially when the customer wasn't playing any games. Life was happening and situations like my cards being cut because it sees a tide purchase in America and then a purchase in Korea, well you can see where a banking system would stop everything. You should have picked up a phone. Called a customer and left a message. Not play these silly games. You're a manager behave as one. You clearly saw I had pay one of three charges. Why would I only intend on paying one tab and not two? That one charge locked my account. I explained all this to you via text and you literally couldn't answer me. You kept ignoring my questions and they still kept my clothes after this

While in search for a new quality dry cleaner I drove past this place and finally came in. My…read morehusband had a lot of shirts and suits that needed to be pressed and I own a few suit jackets that needed some TLC as well. The first time I only brought collared shirts to be pressed and a suit jacket to be cleaned. I wanted to test and see if they were a good dry cleaner.They were done quickly and I like that you can text "express" 10 mins prior to pick up and they'll have it ready to bring out to you when you pull up. Since they did a good job on the first batch, I brought all my husband's and I suit jackets and more shirts and khaki pants to be pressed and cleaned. I have a mint green suit jacket that had coffee stains all over the collar and sleeves. I've had it cleaned at another dry cleaners in Katy months ago and they told me it was nothing more they can do. I asked Tide to clean and press it and wallah! 90% of the stains are gone from the jacket I'm so happy. I haven't been able to wear this in almost a year. The staff is very nice and attentive as well. After one pick up they forgot to give me two items of clothing. I was able to call and speak with the manager and by the end of the next day they had found my missing pieces. Excellent cleaning and press service. The price is definitely worth it. Each batch of clothes I take usually ends up being roughly $90-100 dollars and I typically take 2-3 suits and 5-10 shirts. All in all a great dry cleaners!

Prices are too high and I did not like the experience bc she did not tell me the price for an…read moreenvelope and stamp was $3.00. Too much for me. I could have went to the post office if given the chance.... Never again would I go back to the place 6124 Hwy 6

From the owner: At Express Ship n Shop, we are your one-stop destination for all shipping, printing, and gifting…read moreneeds. As an authorized dealer for FedEx, UPS, and USPS, we offer a full range of shipping options, including Ground and Overnight services, to both domestic and international destinations. Our wide array of services includes: All Types of Printing: Whether it's business cards, flyers, posters, or custom designs, we've got your printing needs covered. Lamination, Key Making, and Photocopying: For that extra layer of protection, duplication, or documentation needs. Passport Photos: Quick and professional passport photo services. Rental Mailboxes: Secure, convenient mailboxes for both physical and virtual rental options. Amazon 3PL: We provide comprehensive third-party logistics (3PL) solutions for Amazon sellers. Gift Store: features a wide selection of anime merchandise, home decor, and unique gifts—perfect for every occasion. Proudly serving the communities of Houston, Spring, The Woodlands, and Humble, TX, we are committed to offering affordable and top-notch services tailored to your needs. We look forward to serving you at Express Ship n Shop!

Came to this location at 8:00am when they opened and nobody was there. It is currently 8:17 and…read morestill nobody has shown up to open the store. Update: it's now 9:08 and the store is still not open.

Truthfully, based on the reviews, I was petrified of coming to this location. But I had to return…read moremy WiFi equipment and this was the location closest to me. Otherwise, I would've had to drive for nearly an hour to another UPS Store. Any-whoo, yes, there was a line leading outside the door upon my arrival and I showed up pretty close to opening. There were only two reps at the counter, but they helped to move things pretty quickly, even with all the customer questions, etc. Again, I was nervous about what type of customer service I would encounter here based on the reviews, but the gentleman who assisted me was extremely kind, professional, knowledgeable and funny. In between cracking jokes about the weather, he gave me a run down on what to expect in terms of my return and the cable company. I was in and out of the store within 20 minutes; again, there was a heavy crowd early in the AM, and with only two clerks working, I feel they did an excellent job. In short, I wont be anxious to return to this location should the need arise! Win Win!