I would not recommend this business. When I took in my items for electroplating he told me they would be done in 2 weeks. I received no call after two weeks. After which I called and he told we to come on Friday, at which point it was over 3 weeks. So I asked if he could give me a better price, especially since my organization had so much business to give him every 6 months. He was rigid about the price and offered no compromise. Today when I go at went to pick it up his wife who i met for the for the first time gives me the run around, asking who I am, and what i need. He is sitting in the office mind you. I describe the things i dropped off and to my absolute amazement they were in a tub on the ground untouched. He comes out and says "I didn't know if you agreed to the price". Hello!? I said okay that's fine! But in any case he and his daughter took down my name phone number and address! He could have called instead of having me drive 40 minutes in traffic and wait 3 weeks for absolutely nothing. Awful awful communication and customer service. I don't foresee this business doing well or surving going forth. Shame on them. read more