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Norcross, GA

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Magic Mufflers & Brakes

3.7 (28 reviews)
Closed • 8:00 am - 5:30 pm
Updated 2 months ago

Services - Magic Mufflers & Brakes

Auto exhaust repair

Auto steering and suspension repair

Routine automotive maintenance

Magic Mufflers & Brakes Photos

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Recommended Reviews - Magic Mufflers & Brakes

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I've used Magic Muffler before and everything went smooth with the work quality and scheduling. Today 9/4/24 I show up to my appointment that was set the day prior 9/3/2024 for 4pm. I show up right at 4pm and both bays for exhaust are filled, No problem they get my car in about 15 minutes later. The owner comes out after we discussed what I wanted (super simple, re-run new pipe exactly how the factory exhaust pipe was ran, and add an exhaust tip), $340 for that, a little high but it is what it is. I let them know they are good to go. My car sits on the lift in the air for another 45 minutes (now being right at 5pm), the shop manager comes out to tell me that they will not be working on my car at all because the job I wanted was going to take 2hrs+. So me and my 3yr old daughter have been sitting here for a little over an hour just for them to tell us we have to go home. To make things even better, they never offered me another time to come in on a different day. This will be the end of me using Magic Muffler in Norcross.

Not ideal and this is their work.
Wei C.

Good day everyone. Today's bad experience with this place has forced me to type this review. I have been a customer to this store since 2006. I have brought 4 cars here total with over $2000 spent at this place since 2006. I have referred and brought many of my car fanatic friends here to this shop. That all ends today. I will no longer support this shop. My most recent service from them was for them to install a catalytic converter into my WRX with a $6000+ Steamspeed turbo build. It has a 3 inch catless Tanabee exhaust system. I decided to finally have a converter installed. They installed a 2.5 inch converter into my 3 inch inner diameter exhaust system without consulting with be that they would do that. I contacted them over the phone about it after discovering what they did. The older gentlemen argued with me rudely on the phone. I brought it into the store today. At this point, I am already unhappy. When I came in to discuss and show them what they did and that I was not happy about it, I received nothing but rude comments and disrespect. Smart mouthing to a customer rudely is not very smart. Especially when that customer spent thousands of dollars and referred many people to your shop. I stayed calm throughout the entire visit. I do not care if you guys(store owner and associates) think "it's okay" for your work. I work with licensed pipe-fitters and mechanical engineers at an industrial plant. We deal with high pressure gasses and liquids. The engineers build cars from scratch and race marathons as one of their major hobbies. I showed them what these guys did, and they agreed that shoving a 2.5 inch into a 3 inch system was not ideal and especially on an upgraded turbo charged vehicle. There is now far more restriction, as expected. The feel of it when I hit the throttle now is horrible. Having the tighter fitment made the feel far worse. The whole point of all this is that I am extremely disappointed in their service recently and will end all support for this shop. They are not able to handle an unsatisfied customer experience well. Very rude.

Repaired exhaust

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3 months ago

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7 years ago

Good guys. They are not afraid to work on rusty vehicle ;) Rare in Georgia!

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10 years ago

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Ask the Community - Magic Mufflers & Brakes

Review Highlights - Magic Mufflers & Brakes

“Victor and his staff tested for pressure and validated what I knew was the issue , but I needed a second opinion.”

Mentioned in 4 reviews

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SoloMotorsports

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Add my review to the 5 Star recommended repair shops. Start with they are Certified. Having been in…read moreFixed Based Operator airplane repair shops, Shipyards, and Motor Pools, and being petty decent shade tree mechanic, just walking in the door had that feel of experience. I took my car in for an alignment, and not that I am a race car driver, sensing every force on steering, still I can say the adjustments were observable, and obviously outstanding. I don't go to shops looking for friendships, but if you want to know the customer service was as it should be, not a lot of clamor. The important thing is when I had questions, they had answers. The waiting area was nice, and I know some shops where this is not a priority. The bathroom was clean, and that is a plus around a bunch of mechanics. Confidence in integrity matters. I went to a big box tire store, the name starts with "M", for an alignment a couple years ago. Before, doing so I had the tie rods replaced about 3 months prior. They they approached me with a story about those parts were worn, and to get a good alignment new ones were needed (costing big bucks). At Solomotorsports, I would be confident to send my wife, or less mechanically experienced person in and not have her/them ripped off.

The guys were somewhat nice, not rude or anything. Gave me some decent advice…read more In terms of the diagnosis on what needed to be done on the car, they spotted some issues I wasn't aware of and that was helpful. The issue here was what I was quoted for on repairs. Extremely expensive... for example my A/C was not working as there was a leak in the condenser. They quoted me $849.35 to repair the A/C, replace condenser, relay, and charge air conditioning system. I fixed the A/C for less than $80... bought a condenser for $25 and the charge for the A/C for less than like $15 and i was able to replace the condenser in less than 3 hours... They never worked on my car so I can't speak on what they are capable of but in terms of trust. I would be careful and get second opinions.

Magic Mufflers & Brakes - autorepair - Updated October 2026

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