Very clean new machine Mason was super helpful. Very friendly too!!! Thank yuu oh for my clean car read more

This place is a scam. I tried calling their public phone number, emailed them, and now I'm leaving a review so others are aware. Over a month ago, I came here and paid $21 for a single wash. A young male employee approached me and said there was a promotion: if I paid $21, I'd get one month free. I even confirmed with him, asking, "So I can come back anytime within the next 30 days?" He said yes. He then took out a clipboard and asked for my name and phone number. At no point did he mention anything about a monthly membership. If he had, I would have refused, since I was only two weeks away from moving out of state. A month later, I was charged $35.99. It seems like they collect your information and sign you up for a membership without your consent. When I tried calling their phone number, it just led to an AI system that doesn't understand basic requests. It feels like they're avoiding actually speaking to customers or resolving issues. Please be aware. read more

Have used this car wash many times and appreciate their subscription offering. However, after moving away from the general area, I was charged for their subscription while the app states that my membership has been cancelled. Alex their AI bot cannot hear "manage account" for the life of me, and there is no way else to contact admin. SOS. read more

I will never go to this carwash again! It did a terrible job and you have to bring your own towels to dry your car. Luckily, another car owner took pity on me and gave me a microfiber towel. read more

Magic Brush Car Wash - After the car wash it still had dirt all over it! - Car Wash Near Me - Irvine, California

rarely leave negative reviews, but my experience with this car wash was extremely disappointing. While going through the wash, the spinning brushes scratched the hood of my 2024 Mercedes EQE SUV. I immediately reported the damage and completed an incident report before leaving. I was told to contact the manager the following week. I had to repeatedly follow up myself. The manager said the issue had been escalated to the regional office, but after four separate attempts to get someone from the regional office to return my calls, I finally heard back --only to be told they were denying responsibility. To make matters worse, I requested a refund for the monthly membership I couldn't use while waiting for this to be resolved. I was initially told they would refund it, but later received another message saying they had changed their mind and would not. Accidents can happen. What disappointed me wasn't just the damage--it was the lack of accountability, the poor communication, the weeks of chasing people for updates, and the complete lack of customer service after I had been a paying member. If your vehicle is important to you, I would think carefully before using this car wash. read more

Magic Brush Car Wash - Clearly damage from bristles in the car wash on the hood of my vehicle after going through the car wash. - Car Wash Near Me - Irvine, California

Right now they have a deal where you buy any car wash and get unlimited free car washes for 30 days!! I love how if my car isn't clean enough I can just go back through the car wash right after!!! read more

I like this place. They need to put a mirror at the entry so we can see our tires aligned when going into the belt. I did get scratches but I guess you just get that anywhere. read more

Car is certainly cleaner than it was, but for just three dollars extra, I could have taken it to be detailed at the hand-wash by my apartment. Then for twelve dollars less, I could have taken it to the Shell station a few blocks away for their drive-thru wash, and there wouldn't still be debris stuck to my hood or windshield. This was my punishment for being impatient to get home after work yesterday read more

Got in and out at record time. I would recommend to bring your towels to dry your vehicle as it goes through the fans to quickly. Also there is a 5 min vacuum session per vehicle. read more

I came here last Sunday for a car wash to try them out. I brought them a VERY dirty car outside and had the Deluxe Wash and it cleaned it pretty well. It did not get all the yellow bird poops off but I was easily able to get them off with my towel. Now keep in mind, this is a typical short tunnel self--drive through gas station car wash. There are not a lot brushes in there. BUT they were able to achieve a quality wash because they ran my car though very slowly, used newer spinning brushes, and lots of soap. If they sped it up or used worn down brushes--the wash would not be good because it's too short a tunnel. I posted the menu--the cheapest wash is $9.00 but really it should be $6.00 and the $16.00 Deluxe Wash should be $10.00. Those are my value prices. But the folks that work here--and I talked with a couple of them were very friendly and helpful. I was glad to see that. After you get out of the wash there are about maybe 7 vacuum stations--one was out of order. There were 3 cars ahead of me waiting for a station and one guy with a white Tesla I posted photos of was there for 15 minutes before I got a space waiting, was there for my 10 minute vacuum, and still there with no sign of leaving when I pulled out. He could have been there for 45 minutes to an hour total in a space that has a sign that says: 10 minutes. You are supposed to vacuum your car and pull out and there are other spaces to park to do the rest of your detail. No one from the car wash wanted to tell him to leave because he has disabled license plates even though he was jumping around the car like a bunny. So if it is busy here--you may have to wait for a vacuum. Vacuums have medium suction--not too strong, but enough to get most particles. In sum, if your car is dirty this is a fine place to get the dirt off--don't expect your car will look like a hand wash and wax even on the top wash. Other things to keep in mind is that the most expensive wash for $19.00 includes an automated spray on tire shine that I avoid like the plague because it attracts dirt that sticks to the wheels, gets in the brake rotors, and those chemicals weaken the rubber and can cause a blow out. I would eliminate machine spray on tire shine from all car washes--there is nothing safe about it--it really should be illegal because it causes a safety issue. Last, to get a wash here--just drive into the driveway entrance and you can pay with your credit card at the machine around the back and it lets you in. An employee will guide you onto the track. read more

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scam , this place is a scam. I went for one time car wash for $10 and was approached by a young man said they have a promotion for the month, and with the $10 I can get my car washed as much as I want for the month. I checked my credit card since March and they are charging me $21.99 every month .I have called and left messages and no one answers or returns my call. Don't go there, they are not to be trusted. I tried to go on line and try to cancel but I even didn't agreed or signed anything. The young man lied to get my credit card. I will have to report them for a scam read more

Car Wash service was superb! Mason explained the details very well and Gilbert helped well with brushing and cleaning operations with automation. Will continue to use the service read more

Got a car wash for the first time ! Mason was very helpful and nice. Definitely easy, will be coming back

Value quality and service are super great. I have been using this car wash location for 1 year I think. It is closed to my house and super clean location. I appreciated it a lot. I hope they stay in business fora long time. I'm a happy customer :) read more

Magic Brush Car Wash - Car Wash Near Me - Irvine, California

Merchant detail WOODBRIDGE SERVICE STA in IRVINE, CA, USA Magic Wash. Be aware I went to this gas station last month to the magic wash for a $21.00 wash. Without my knowledge or permission Im now being billed 34.99 a month for a membership. Website states to select "manage my membership" to cancel, but offers no link for this. Such a poor way to do business and trap a paying customer into a membership. read more

I came here about once a month or two for a car wash. One day, I came, and they said I had a monthly membership. I did NOT sign up for monthly car wash services. I told the worker that I did not sign up for monthly car washe. She told me that I am on the list. I did not see any charges on my credit card statement, so I figured that it was some kind of error. Today, I got a charge on my credit card for their monthly car wash. For $35. I never once signed up for this. I didn't not ever sign up for a monthly car wash subscription. Every single time the workers asked me, I would say "NO THANK YOU" because I don't wash my car here enough to justify the cost and I am suspicious of monthly subscription services. I never signed any paperwork nor did I ever ask for a monthly service. Yet here I am, with a $35 charge on my credit card. Now I have to deal with the headache of calling this organization (if they even have a phone number) and if they don't, I have to go through the headache of going through my credit card to dispute the charge. I didn't ever sign up for a monthly car wash subscription. I feel scammed and upset. I have to work full time and take time out of my day to deal with this, and I never even signed up for it. I will never go here again for a car wash unfortunately. Edit: I called the business and I was stuck talking to an AI robot. No way of talking to a human whatsoever. No clear way to cancel this charge. I am very upset and feel SCAMMED for my money. I always said "NO" to a monthly membership. Now I have to take time out of my day to go in person to see if this can be removed, and I have to deal with my credit card. I would have come here consistently if this didn't happens to me, just without the monthly membership. Because of this automatic charge, I feel scammed and duped and frauded. It leaves a bad taste in my mouth and I am scared of coming here again. read more

Avoid this car wash. They trick their customers and engage in deceptive business practices. I signed up for a free wash to try them out when all of a sudden they charged $35 monthly without me knowing. They did not tell me they would do that and I did not consent. They basically stole $105 from me before I found out. And, of course, I couldn't cancel online even though they should have all my info if they were able to charge me. read more

Got washed today. While going through tunnel my left front tire valve stem was broken. Resulting in flat tire. Manager Nieffi refused responsibility. We haggled and we both called Irvine police. Outcome: only I must take responsibility! And stay away from the business. This is Not a customer friendly business! Shit happens! read more

Continuing to love the easy car washes here. Simple, clean, and easy, which is exactly what I want in a car wash. Great value.

Their cleaning service is okay but customer service is above and beyond. Shawn was super helpful in provided top class service and made sure my car was spotless. read more

I don't recall ever signing up for a monthly subscription, yet I was charged for one. It's a shame cause I have been going here for my car wash but being charged for a monthly subscription that I never signed up for (it might've been one of the workers who stand by the payment area) left a bad taste. read more

I actually did have an issue and have yet to hear back from the manager. The worker was not paying attention, and now I am getting an error code on my car because something was damaged. He was more worried about putting his headphones in vs ensuring my vehicle was lined up correctly. I have only gone back once since the incident because my trust has been lowered in the attendants. I filed an incident report 2/21/25 with Wendy and nobody has called---VERY disappointed. read more

You can really tell a lot about a business by their employees. And the leader is always the most important for he or she sets the tone for excellence and service. This is a big shout-out to Sal. I think he's the Senior Supervisor at this business. I received the best customer service from him. I had an issue come up that was carwash related. He was attentive and went over and beyond. Keep up the great service, Sal! I look forward to my next visit. read more

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I received a mass text on Christmas Eve announcing that the Irvine location was open on Christmas Day from 8AM-4PM (see my screenshots). The location was clearly closed with an orange cone blocking the car wash entrance when I arrived at 8:30AM on Christmas Day. I called them twice at 8:32AM and 9:41AM and no one picked up indicating that they were closed. False advertising, or miscommunication from the on-site staff? Management, if you're reading this, please reach out to me. Thank you. read more

Magic Brush Car Wash - Photo 2 of 2: I called them twice at 8:32AM and 9:41AM and no one picked up indicating that they were closed. - Car Wash Near Me - Irvine, California

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Nice staff and decent vacuums, but the wash scratched up my windshield, banged up my license plate, and rubbed off my bumper stickers. Not coming back. read more

Who doesn't love a free grand opening car wash? I headed today to take advantage of the flyer i got in the mail for the car wash near my house. I think my wife told me 27 times that we had a free car wash, so I finally decided to drive down and get it done today to make my life easier. Driving up there was zero signage about any car wash whatsoever. There is literally one cone on the right side of the gas pumps leading you to you where you need to go. If you haven't been to car washes like this before you would probably turn around and go somewhere else since you would have no idea there's a car wash. I'm not sure how this normally goes. There's a huge screen with lots of options, but there was a lady standing there who took my flyer and sent me on my way but before she did, she handed me a fresh new microfiber towel to dry off my car when I was done which I talk to super cool. The funny thing was there's no place to throw your towel in when you're done I guess you were just supposed to keep it. So once you get out of the car wash and pull into a stall with the vacuums, there is also an air pressure thing that you could squirt all the excess water out of the hard place is to reach with a heavy dose of air. Definitely my favorite tool I've ever used in a self serve car wash. There is also a mat clip so you can pull your mats out and put them up on his flat surface and vacuum up. I thought it was pretty nifty. All in all great program especially if you get the unlimited carwashes every month it'll be interesting to see what this place looks like With all the people living nearby getting unlimited carwashes every month and how busy it will be during the busy season. Either way, it's five stars for now. read more

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This car wash sucks. I just paid $14 for a super wash and their machine barely cleaned my car, and the blower is so weak it left the entire side and rear of my car wet. My car wasn't even that dirty after all the rain. Then I parked at the vacuums and found that all of their air compressors are not working. So I had to hand dry my entire car with a small towel that I carry. What a complete waste of time. You're better off washing your car at home or going to any other location. read more

Magic Brush Car Wash - Car still completely wet. - Car Wash Near Me - Irvine, California

Free car wash until the 25th for grand reopening :). I saw they had hand-wash? Vacuum? Stations outside( not sure what they are). The wait is a bit slow as it requires a qr code scan to be completed before you go in. It's right by the circle k gas at the Woodbridge center, a drive through one. This was my first time and it was a wonderful experience. The staff are all nice and directed me for my first time on how it works. You drive up slowly, go on the ramp, put it on neutral and then it's hands free! They are offering a deal for the membership that the first month is $10 for any kind of wash. My car came out super shiny, even the wheels were cleaned! The only thing is that I had dots of pollen/sap/bird poop on my car and it seems not strong enough to Scrub it off. I'm not a car person so I'm not sure if that would damage the paint or something. If you car is relatively clean & needs that extra shine it seems to do well. But it was a rewarding experience :). read more

Magic Brush Car Wash - Entrance - Car Wash Near Me - Irvine, California

This has been a fun location where I get my car washed if I'm not washing my car myself. The location is great as the vicinity is very spacious, and has many vacuum stations after the wash. Depending on the dirt that's on my car I know not all will be washed with the machine compared to a human scrubbing but this will do at least the basic necessity of cleanliness. Note: if you have tree debris and saps, it won't come off as easily with one wash so keep that in mind if you see your hood or roof still with those stubborn sticky debris afterwards. Anyway, my main concern is with these type of car washes is the potential dents or scratches it may do to your car because of the machine however this one hasn't done anything bad to my vehicle so this is still the go-to when necessary. read more

Good wash but on weekends gets busy. We had to wait to vacuum. They are doing first month $10 off special. So definitely worth to try. Hope they will open more spots soon. read more

New car wash next to the Shell station and Circle K. When you enter that area, head to the far right to get in line for Magic Brush. Quick and clean wash with several stalls to self vacuum or dry your car off afterwards. When we got there at 8:30pm on a Saturday, there was a slight wait for the wash, but a longer wait for the vacuuming stalls. The vacuum itself was pretty strong, the air dryer was helpful (bring your own towels), and they have a place for you to hang your mats. I liked how bright it was, even at night, so I could see what I'm doing. Check out their unlimited washes promo deal! read more

Magic Brush Car Wash - Promo pricing - Car Wash Near Me - Irvine, California

My one star isn't for the actual service and car wash itself. It's convenient, gets the job done and the employees are all very nice. My issue arises with cancelling my monthly deal and I seem to not be the only one. I didn't initially want to do their monthly deal but seeing as the cheapest option at the time of $9.99, I said why not. I saw a charge on my card today for $26.99 and it seems like any efforts trying to call or email by other statements end no where. The ridiculous part is that I never gave my email when I purchased the deal, only my card info and phone number but yet the only option accessing my account is with an email. Which again, I never gave. I was sent a text to access my account but it just leads me to their login screen. I'm hoping to resolve this through Yelp since I guess that's the only way people are getting an answer from the owner. I would like to continue using magic brush but if I'm pretty much being locked into a subscription that I have no way of cancelling, then consider me out. read more

Very nice experience very good cleaning and service my car came out very good and I definitely recommend Magic Brush Car Wash.

Don't sign up for their membership, I've tried every possible way to cancel on their website and it's impossible. I've called their phone number and no one answers. The only way I've gotten my money back is disputing it with my credit card company. I see this is a common problem with all of the other Yelp reviews. I signed up for a free month (that was included with the price of one car wash), and the month after that I was charged $19.99 and now this month I was charged $26.99?? I'm hoping the manager sees this and helps me cancel my membership since no one else is responding. This is a horrible business practice and you shouldn't scam your customers. I originally really liked this car wash and now I never want to return. read more

Like other customers already posted their frustrations on Yelp, the monthly service that Magic Brush Express offers seems to be poorly managed, if not a scam. I signed up for the $19.99 a month service, but all of a sudden, I noticed that they were charging me $26.99 instead. When I brought this to the attention of the employees, they claimed it was due to a computer glitch and that I was not the only one who had complained about it. Furthermore, canceling the monthly service was an absolute nightmare. Despite being told to leave a note so that someone could call back, I never received a call. Later I also sent emails to the email address provided, info@magicbrushexpress.com, but received no reply. Again when I complained to the employees about the lack of response, they admitted that I was not the only one experiencing this problem. This level of disregard for customer concerns is simply unacceptable. To make matters worse, I noticed that they were charging another $19.99 every month on my credit card for no reason. This made it clear to me that this business is either very poorly managed or, worse, a scam, and as a result, I had to cancel my credit card to stop being charged. That was the only option I had to get out of this problem. I have not seen this kind of business practice in Irvine. I am deeply frustrated with my experience at Magic Brush Express, and I strongly advise against signing up for monthly car wash service. In my experience, the employees are unable to help with cancellations or unexplained charges. no one checks the messages or emails. Despite the owner's reply to other customers' complaints on Yelp, "Please reach out to our management team at info@magicbrushexpress.c... so we may resolve your issue promptly"??? That is the email address that no one replies. My experience has shown that no one checks those emails, and there is no follow-through on customer concerns. There is a lack of communication and accountability within the business. If you are looking for a reliable and trustworthy car wash center, I suggest looking elsewhere. My experience with Magic Brush Express was extremely negative, and I would not recommend this business to anyone. read more

The worker there was so helpful and really cared about service and the job. Definitely will be coming back here. It's a great value and the service was amazing read more

I first came to Magic Brush Car Wash when it opened only because I needed to get gas by the station they were located with. They were offering free cloth towels and free car washes to customers on the opening day. My experience was great as my dusty poor car was in need of a car wash. Just 2 days ago, I went back for a carwash and apparently they had a special event going on. $9.99 for the first month and then the regular price after! I was also surprise to get another free car wash because I was the next lucky person who received a carwash according to the attendant and machine! Every time I come have my car washed, I'm always happy of the outcome. The vacuums on site have strong suction and are very easy to use. If your car gets dirty fast or you hate to pay for a single use, definitely get their plans! It's totally worth it! read more

Saell was really helpful when helping me pick what type of car wash I should get and I really appreciate service like this that makes me want to come back! Definitely recommend this place for Carwash plus you can vacuum your car after you get your carwash! Thanks Saell! read more

I have to report this again. They still charging me. This is ridiculous. I even went in person to the car wash. Please stop changing me without my consent. And credit my money back two months, each of them $29.99. Horrible, I m not coming back read more

These guys are co artist They get you to sign up for monthly fee and then you can never cancel Totally illegal totally fraud read more