First class experience all around! My wife and I were on the search for a second car after the birth of our son, but after visiting a few dealerships we became a bit disillusioned with the whole car-buying process. However, we found a car online that looked promising and headed over to Magic Auto Sales to meet with Miguel Ramos. Miguel was an AMAZING salesman top to bottom. He was extremely knowledgeable about the car, made the entire car-buying process completely seamless, and above all, was INCREDIBLY honest. From the test drive, the warranty explanation, financing options, etc... everything was explained to us in great detail and he answered all our questions with absolutely no pressure to buy at any point in the conversation. I cannot say enough about how smooth the process was, and how thankful I am for Miguel's guidance. Will be recommending him to all my friends and family looking to buy. Truly a 5 star experience! read more

Magic Auto Sales - Business card - Car Dealers Near Me - Little Ferry, New Jersey

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Horrible experience. I purchased a vehicle with some known issues that they promised to fix in a timely manner, I've been trying to call and contact them and nobody returns my calls, my temporary plates expired and they won't do anything about it either, save yourself some trouble and go elsewhere, I'll be contacting my lawyer as I have proof from them promising to fix the issues and they have not tried to communicate with me about this matter. read more

JOEL AND STAFF SHOULD BE SHUT DOWN!!!! I bought a vehicle from them. Had a mechanic come out check and out for $267. It was good. I secured the financing and sent over the finalization paperwork immediately following the mechanics inspection on Saturday morning. After that, I waited an hour. No response. So, I called and I kept calling and texting the number Joel text me from plus the number on google. No response the entire day. They were closed on Sunday. Monday morning, I was waiting until they opened at 10am. At 9am I get a text from Joel saying the vehicles been sold. Imagine how you would feel? You bought a vehicle, spent $267 on a mechanic to check it out. Then to be blindsided by Joel and staff. BUYER BEWARE! They come off as nice and will lie cheat and steal! Do you really want to support a place that treats people this way? read more

Like most of the other reviews, I'm gonna say STAY AWAY!!! They are scammed and liars! Mohammad, the dealer I worked with added an extra $2000 to the price we agreed on, without my knowledge. I didn't notice it until I got home and already signed papers. They also told me that I wouldn't get my plates until after I made my first payment, which makes no sense at all! It's THEIR job, after you pay taxes and fees, to get you your registration and plates before the temps expire. After countless calls and texts, I finally got my plates, the day before my temps expired. When I went to get my plates there was a poor girl, first time buyer, having the same issue with her plates, but her temps were already expired for 5 days at this point. I told her to contact the Better Business Bureau, the Motor Vehicle Investigations Unit and her lawyer. They are HORRIBLE at this place! They take advantage of hard working people, they should be ashamed! Below is the text conversion I had with Mohammad. My texts are the blue boxes. read more

Magic Auto Sales - Text conversation between me and Mohammed, the car dealer, about my plates. - Car Dealers Near Me - Little Ferry, New Jersey

Buyer beware. Please don't do any business with this dealership. Everyone there is a complete scammer and will double talk everything you say. I purchased a 2015 GMC Yukon from them and aside from a few minor issues with the vehicle I'm happy and the only reason is because I did my homework and actually spoke to the original dealer the truck was purchased from new and obtained all service records from them. That's the only reason I purchased the truck. The fees this place try's to push on you is ridiculous. The paperwork you sign completely makes the dealership NOT responsible for anything at all. They even make you sign a document saying if miles turn out to untrue they are not responsible and you have to go after CARFAX. CARFAX stated that on 1/15/25 car was completed inspected and oil changed. BULLSHIT. Days after I purchased it I changed the oil and this is what came out of it. 4 month old oil with less than a 1000 miles on it does not look like this. Bottom line is they are a horrible company to deal with. Do your homework and go in with your guard up or how bout just don't go. read more

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I did my due diligence befor even stepping foot in the door. Dealers now adays charge anywhere from 499 to 899 in bogus dealer fees. then whack you with the dmv fee of about 300.. Now these clowns tack on an additional finance fee if you dont pay cash. guess how much , 1500 .. Nah sorry you wont see my ass in any of their cars They dont offer an option for zero stars , or better yet negative thats why there is a 1 star review .. just a bunch of crooks taking advantage of people . read more

Do not buy a vehicle from them, and believe the rating. Terrible customer service and they do not negotiate vehicle price. The price you see on their website is not the price you will pay; they add about $2000 in dealer fees. First salesperson I was talking to (Holman) stopped communicating and went on vacation. The second salesperson (Sam) told me the car wasn't for me, "out of my budget" he said. If these sound like great salesman to you, then you came to the right place, Good luck!! read more

i really wish i would have looked at these reviews before purchasing my car because they are all accurate. this place is a scam they sell bad cars and tell you everything is fine. a screw driver was found in the hood of my car and i was told "please make mistake and forget" 7 days after purchase i called about issuse wirh ny car no one called me back had to drive an hour and half to demand a manger. had the car for 1 month and still no help. on top of that they hicked the price up from what was originally agreed on and what was posted for sale. terrible communication i have to call about 20 times or more daily to be in contact with somone. i will be taking legal action. save your money go elsewhere do not recommend!!! read more

This place is a scam shop and they know it. Sleazy smiles and stab you in the back. They sell lemons. Dude showed me a fake car fax report showing it had no accidents. Paid for one after and it was too late. They put on incorrect tires, no idea how the f they are in business. Going to hell. read more

Beware of these liars and scammers. Despicable salesman and management. These are the car salesmen that give the entire industry such a bad name. Beware!!! They will make promises they never intend to keep and lie right to your face. read more

Even though I mentioned that I'd be looking to purchase a second car in a couple of months, I ended up wih outright deception and dishonesty. Apparently, they're not looking for repeat customes.. The salesperson (Joel) explained that the car had been thoroughly gone over and any repairs that needed to be made had been taken care of. Not true. On our test drive, it was raining, so the front and rear wipers were on. The rear wiper made a horrible scraping noise, which he explained was caused by the dealer plates that were hanging from it. After my purchase, I needed to use the rear wiper, which made the same noise. Upon inspection, it turned out there was no wiper blade on it, just the bare arm! The right low beam headlight is out, which means it won't pass inspection. The radio/ slash media does not work (it says Component Protection Active). In order to remove this,it has to be brought to the manufacturer's dealership at a projected cost of $600-1200. Finally, I gave an initial deposit. After the Deposit went through, I was given an invoice for the total, which stated deposits were non-refundable. it would have been nice to know this upfront. Finally, they do not "give" you any warranty. You actually pay for a warranty through a third party. There are o many reputable dealers out there that I see know reason to ever go here. Im used to honesty and transparency in my previous purchase. Caveat emptor! read more

At Magic Auto Sales in Little Ferry they have nice cars. I bought a nice Volvo XC60 this past week and I think I got screwed. They made me pay for a vehicle warranty contract for 24,000 miles or 2 years for $2750. They insisted is from Capital One that would cover engine and transmission problems. They don't let you see de details of the warranty until you signed. After I signed I saw that the warranty is Level 2. Guess what, doesn't cover engine or transmission. Level 2 covers air conditioning, brakes, electrical, steering and suspension. When I told them not to include the warranty, the salesperson told me that the price was going to go up because the Capital One required the warranty and without the insurance the interests were going to be higher and more fees. I insisted that I didn't what the gap insurance and the salesperson told me more than once that he was going to pay for it. Guess what, they included on the price. On a piece of paper they gave me the price for the car for 19,900 and on the contract they listed the car for 21,673 (not $19,900). I got screwed with the price, the warranty and the gap insurance that I didn't want. They don't let you see the real break down until you signed. The salesperson gave me the breakdown of the price on a piece of paper with other numbers written down by hand. The car should had been for $5,000 less. I got screwed! Oscar Olavarrieta read more

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Very friendly and accommodating when trying to sell a car. Took them a month to get our registration done, after we left numerous messages asking for an update. Made us drive back down to jersey to pick it up, even though they had it done 2 blocks from our house. Spoke very condescending towards my wife when she asked for an update as well. Would not recommend at all. Just glad we are done with them. They also never gave us the $ gas card they promised and brought up while trying to make the sale. read more

I really hope nobody bought a lemon here after seeing my last positive rating. The vehicle previously bought had a lot of issues that were not covered by the warranty; starter, exhaust, suspension, convertible top motor. I was interested in another used vehicle and was hoping to have better luck. This time I wanted to make sure to check out the service records and inspect some things I missed last time. I made an appointment to check out the car. There were 160k miles on the car with no service records. The woman who showed me the car confirmed they did not check the alignment nor would it be covered on the warranty. She was also more interested in telling me their fees and wanting to discuss financing than allowing me to test drive the car or making me feel at ease about the purchase. She also texted me about the car while I was there and after I left, not realizing that I was there already and she has wasted my time. read more

Magic Auto Sales - Car Dealers Near Me - Little Ferry, New Jersey

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Awful dealership. Use call center can't get in touch with anyone on site and when you do it is a full blown sales shakedown. Selling cars with plentiful issues. read more

I wish there was an option for 0! I was sold a 2017 VW Tiguan in July 2024, and I had to have the engine replaced in November. It's been in and out of the shop repeatedly since having the engine replaced! It's been more of a headache having the car than not having one at all!!! Can't believe I didn't read these reviews before buying a car from them. Unreal. read more

Sold me a lemon, told me it was good, and gaslit me when I brought up clear potential issues that I'm now paying for. Put $5k+ into the car only 5-6 months after buying it. So glad I didn't leave a good review right when buying the car, which the salesman tried to pressure me into doing immediately. Also looking at the other reviews, it looks like they systematically sell lemons. I'd steer clear of this place. read more

My experience w Nick my sales person was above and beyond. I was not able to locate the vehicle I was looking for BUT Im writing this review for him. Is rare to find a friendly and honest sales rep. Will go back next and see if inventory changes and for sure ask for Nick if you visiting this dealership. read more

When I went to look at a car, the guy told me that everything was in great condition with new tires, detailing, the whole 9 yards. 3 days after I drove it home I went to my mechanic for a PA inspection and was told I needed new tires, brakes and rotors because the ones on the car were shot. Called back and got told this was on me and I'm the one who should've brought my mechanic to inspect the car. Said the price to fix it was way too high and gave me an attitude when I asked to fix it and hung up the phone. Overall very rude and ignorant about what's going on with the cars theyre trying to sell. read more

make sure to read this. they sell faulty cars. i got an engine light the next day after purchase. the car had two different wheel sizes in the front and back. i am lucky that i am alive today. you will only have time to be in the repair shop for weeks. dont regret later!!! read more

I'm in Queens, not CA. The issue has been resolved thanks to the General manager and his team. Thank you for your help and understanding!

Buyers beware dishonest practices. Lied about the condition of a vehicle ended up paying for additional the next day

Buyer beware of this store. They list the car without the hidden fees. They also charge you an additional $900.00 for their 30-day warranty. Keep in mind you can purchase a (12-month warranty) for the equivalent amount elsewhere on your own. These are typically called bait-and-switch tactics. I strongly suggest try shopping on Carvana or CarMax. There are zero additional fees. What's listed is what you pay. You also get a 14-day trial of the vehicle. read more

Just bought an SUV from Magic and had a wonderful experience!! Mohammad was very helpful and truly helped me purchase the vehicle. All my questions were answered, and they were very honest with me . Alex was also very helpful and took time to explain everything from the warranty to the financing. He was so nice!! I would HIGHLY RECOMMEND buying a vehicle here read more

Awfull business they are after you everyday when they want you to buy the car but after you buy and you have an issue they forget about you, they say they check their cars with the mechanic before but thats not true, all their car has problems, will not recomend at all, they take for ever to get back to you when you have a problem, i heard of people that have a lot of issue with their cars and they dont do anything also they say that they give you 3 month of free warranty but when you buy the warranty doesnt cover anything. BE AWARE. read more

If I could give a zero I would. Traveled from central jersey almost an hour to see a car posted on several websites. 2017 Hyundai Elentra for $9250. After inspecting and test driving the car found minor damage which they were willing to repair. During test drive, salesman Joel questioned me on how I would be paying for auto. I stated clearly I would pay deposit in cash and finance the balance. All went well until time to talk financing. I was ready to put $5000 down and finance the rest. First, they said payments would $500 a month for 48 months. It sounded very High so I asked for the breakdown on the numbers. He add $2200 to the price for warranty, never discussed with me. Then he told me the price for the auto was $10,700 because I was financing it. I called and verified the price with him before I made the trip. I test drove the auto with him where he questioned how I planned to pay and at NO TIME was I told the price would change for financing. They weren't honest and transparent. Not the way to do business. I WARN anyone looking to business with Magic Auto Sales in Little Ferry to keep EYES OPEN and ASK QUESTIONS. I walked out of dealership angry that they were dishonest and wasted my time. I won't be dealing with them and CAUTION anyone who does. read more

this is the most unprofessional dealership ever , please when i beg you don't buy or finance from these people. just plain rude and unprofessional i wish i would've seen these reviews on this website. i would've never bought a car with them. i really hope what happened to me never happens with anyone else PLEASE DO NOT BUY A CAR HERE. PLEASE they will sale you a car with problems and lie. read more

*******buyer beware!!!!!!!***** i brought a 2018 jeep grand cherokee laredo 3 months ago. when i left i had the stabilizer light on . i called to tell them that. i was told to just drive it around for awhile it will turn off. after a week of that i brought it back for service they sent me to a shady shop lukoil 270 us hwy 46 little ferry , nj and they said it was the abs code. i also had the secure one protection which covers nothing....bought it to my mechanic and he found more than just the abs. both axles were broken the oil filter housing was cracked the breaks ,rotors are shot and the suspension. after fighting with the dealer for 3 weeks they fixed the axles and the oil filter housing. still having issues with the abs. called over 15 times to get ahold of someone and never called back. had to bring it to the jeep dealer for them to tell me the abs module was shot and had to be replaced. that was 1,500.00. then after that the abs sensors weren't reading. so they had to replace them which was another 1,500.00 and still havent fixed the rest of the issues. this truck has spend more time in the shop then being uses.. read more

They do not transfer the title to you immediately. My boyfriend bought a car at this place with Eddie and my boyfriend called and they never answered. After my boyfriend complained with a bad review on the websites, they contacted him. Yesterday 07/14/2024 his temporary license plate expired and today he could not go to work in his car since his license plate has expired, he had to order Uber. And today they sent him the plate by mail. Do not buy your vehicle here. Check all the bad reviews and in many you will find that they do not send the title on time until it expires. My boyfriend made the mistake of not checking the comments before buying here, if he had seen all the bad opinions, he would not have bought it in this bad place. read more

The worst salesman is Eddie. Don't do business with these people. They are very irresponsible. Don't buy your vehicle here because you will regret it later. read more

My father bought a car here in late March'2021. Toyota 4 runner or Rav4 SUV. Luis was pretty kind and very helpful and ilda was cool too( I hope I spell his name right) he a tall caucasian dude with glasses his desk right across from Luis's desk. if I'm looking to buy a car-auto I'll definitely would come here !!!!! P.S. ilda ask me if I can do him a favor and write a nice review, lol the funny thing about it, I was going to ask him the same thing, lol (great minds think alike) read more

This dealership is dishonest and runs a bait and switch operation. In short I purchased a used vehicle. The salesman went above and beyond to assure me that although used their in house mechanic does a comprehensive multipoint inspection before the vehicles enter their lot to be sold. The vehicle was purchased and a week later and 2 days into driving it the check engine light was repeatedly flashing and motor was giving off a deep knocking sound. When brought to my local mechanic his exact words were take this car back to the dealership. I called and was directed to take the vehicle to one of the dealerships local mechanics to inspect. The mechanic was a sham also. Lukoil in little ferry Rt 46 who was in on it as well. Their head mechanic listened to motor and told me that the car was fine. I demanded he at minimum hook it to diagnostic to check history of error codes. Turns out 3 cylinders were misfiring one cylinder alone 440 times. This car had a patterned history of motor problems. Magic auto sales took me in a back room at first and agreed to cover labor cost with the repair. When parts were ordered by myself for the job their communication began to become spotty. When I finally spoke to Emin(Edward)a sales manager he informed me that the company retracted their offer once of the reasons being I wouldn't sign essentially an NDA contract relinquishing them of any responsibility. They bait and switched me and sold me a lemon car without a warranty. Word to the wise is avoid this place. read more

Magic Auto Sales - Car Dealers Near Me - Little Ferry, New Jersey

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I just bought a car from this dealership and they have yet to provide my title (30 days in) and continue to give me the run around or not answer when I ask about it. read more

Moody was very helpful from the start and was very pleasant to work with. He and the team went above and beyond to make sure we were well taken care of and made us feel at home. He had a lot of patience while we slowly looked through all the cars that were available while answering every question along the way. He also opened carfax to help us make a more confident decision when we were on the fence about a car. Overall, we are very happy to say we feel good about our purchase and definitely want to go back to Moody and team when we want to upgrade. read more

If I could give this place zero stars I would. DO NOT BUY A CAR FROM MAGIC AUTO SALES!!!!!!!! They sold me a lemon. Every week I had a different problem with my vehicle. Within the first month I have taken the car to the auto shop several times and the check engine still comes on. Buyers stand clear of this place, I recommend going to another place to purchase a car. read more

I went to them on 7/23/2024 with my son. I trade my old vehicle in for down payment and the one guy put $500 in to make the payment as $3,000. in the paperwork work said $500 dollars was given. They never put as I gave the $500 and there was no receipt. Then on 7/30/2024 Samuel told me that the loan was on hold due to the bank couldn't verify the loan. i went to the dealership on 7/31/2024 I went to see them and Samuel told me it was on hold. I turn and gave them an attitude and got my stuff out of the other vehicle and told them that I am going to get a laywer. I sent text message to Samuel and told him that I will contact the better business bureau and put complaint against them. Then I found out on 8/1/2024 that the bank denied the loan because they couldn't in contact my sons employet. The bank told me that the loan was denied and it was never on hold. Since 7/30/2024 the loan was denied and the dealership lied to me to prolong the process. So my son and I went yesterday to the dealership and wanted to work things out and it never happened. They didnt want to give my old car back nor the cash that it was worth. Also, if it was cash they could have given it back. I also told them that I will get the news involved. Both my son and myself left the dealership mad as hell. read more

So I got a call back. And a promise to deliver me the paperwork. Upping the stars now to 2 from 1. Let's see how quickly we get the information from them that we need. Won't return a call! My son-in-law bought a car from them a few weeks ago. They provided incomplete paper work and we can't get the car registered in our state without it. Simple problem you would think right? Not at Magic Auto Sales in Little Ferry, NJ. You can't actually talk to anyone except for the people in their screening office, ehm, sorry, call center. The call center can't actually transfer you to anyone. Their first question is usually, what is the problem. Boy that's a bad sign. Then they take your name and phone number and promise you someone will call you back. I've called 4 or 5 times now since yesterday, even asked for Frank Magic himself. He's quite the magician, he disappears very well. Still waiting on that call back. All I need is paperwork. I'm going to keep providing updates to this until I get the call back. Magic Auto Sales, you know who I am...Call me! read more

Helping my boy purchase a car from Magic auto sales. He had a non refundable contract for 3 days of 300 dollars. On day 3 check in hand from credit Union he went in to purchase car. Agreement with a purchase contract in hand the dealership sold the car to someone else. No one I repeat no one accepted responsibility. 300 dollar deposit from the non refundable contract was returned. Try calling and you get a young lady saying she has no means to talk to dealership. Only by email. Very strange way to do business. I suggest you consider looking else where to purchase a car. read more

Erdinc Irak, or "Eddie" the finance manager, is the worst salesman I've ever met. Lack of accountability, lack of transparency, and adding unnecessary charges to advertise a "low" monthly payment are all characteristics associated with him. my experience during and after a purchase of a new vehicle is abysmal. I'm delighted with the car, but I've ran into several issues during and after my purchase. I'm not a NJ resident. I reside in PA. I asked them to explain what are the procedures to transfer the title/registration to PA. It was my first time purchasing a vehicle from out of state. I was instructed to email Eddie, the finance manager, with a copy of my current registration. According to "company policy", I also need to send them a confirmation of my first car payment. They wouldn't be able to process my registration without making the first payment. I don't know if this is true, but they probably didn't want me to return the car or have buyer's remorse. I sent him the confirmation along with my current registration on June 27th for them to send all the documents to PennDOT. No response. My temporary registration from NJ expires on July 14th. After that date, I will no longer have a valid registration for the car making it undriveable or at best illegal to drive on the road. I've called the dealer on three separate different occasions, June 26th, June 27th, and July 2nd. It's the same story of I'll receive a call back. I don't have any missed calls. I'm not able to speak to Eddie or anyone else who can assist with my registration. In addition to their lack of follow through, they violated the truth in lending act by not disclosing all charges and fees associated with my loan before signing. They failed to mention a difference in the cash price ($14,990) and the financing price ($16,495). I was made to believe the false impression I was paying $18k for the vehicle with the down payment of 3,500, but I financed $18k. This made the purchase price $21.5k, $5k more than the "advertised" $16.5k, without including taxes. Their sales practices need to be investigated by a federal agency. MAS adds on unjustifiable charges to increase their commission disregarding what's best for the customer. If I'm ever in the car market, I'll die before I ever buy another car from these folks again. Terrible sales ethics. read more

I was in the market for a car for about 2-3 weeks...saw a nice 2014 Nissan Pathfinder on cars.com which led me directly to Magic Auto Sale. Went there that evening, I arrived at a large well lit lot with a salesman (Marco) ready to help and show me around. He was in fact very helpful, insightful and honest. His customer service was professional and accommodating making me feel comfortable with spending my money there. Eddie was also helpful and professional. I was sure I wanted that car, but also wanted my husband there to test drive and approve. They allowed me to leave a small deposit to reserve the car until their opening the next day. We came early that next morning and drove off the lot in a new car within an hour. read more