I recently purchased a used Chevy Suburban for this dealership. I can honestly tell you, the…read moreservice that I received was excellent. I researched this car on line for weeks looking for the right deal and finally I was able to find this car at the right price. I loved that there were no hidden fees, I didn't feel pressured or rushed by an aggressive salesperson that was trying to make a sale. The sales manager that assisted me was Vincent, He was extremely professional, patience and listen to and acted on all my concerns immediately. He stayed in constant communication with me throughout the process. I would definitely recommend this dealership to all.

I am very disappointed in this dealership. I live 5 hours away so for me to get there would take a…read moreweek so I left a deposit how ever the dealership sent the wrong Deposit form with a totally different vehicle so they sent me the right invoice but it I was having problems sending back signed form. Eventually i sent the right form with a $500 deposit. In the mean time I personally spoke to the owner Oren. He assured me it was a nice car and I said ok and began the process. Come to find out the owner needed to have vehicle picked up in 5 days and I needed 8 days since I live 5 hours away and Im trading a car as well so coordination this takes a bit. Bottom line they sold the car out from under me and this ridiculous "Car salesman" approach is wrong and unfair. I would never recommend this dealer to anyone!

I lease a vehicle from this dealership less than three weeks ago and when an issue with the…read moreelectronic components in the vehicle started to occur several days into a road trip, I called the dealer as soon as I get back in town and attempted to make an appointment. When I went down to the dealership, I spoke with the sales manager who directed me to a woman who took an appointment for me and never once mentioned to me that if I brought my lease vehicle into them, I was going to have to pay an excess of $200 for an issue with the vehicle that was leased from the dealership Originally, when I called the dealership, I spent 20 minutes being bounced around from person to person put on hold four times and a woman that I'm not even sure if she knew her name but told me she would get me in touch with someone that could assist me with a problem. Is it astounding how you have to jump to hoops with this dealership who claims that the new ownership wants it to be a better place for people to take their car. I guess the BS that new ownership is gonna bring better results is just that BS it's an hour and a half and I've never received a call back from Tim. Whoever he is the manager or whatever or anyone else in Chrysler. I guess I'm gonna have to go down there and raise hell. Well to update this review, I have to say the new ownership has responded in a favorable way when I arrived at the showroom. Tim explained that there would be a $225.00 fee for no warranty vehicles but not to "new" leases like mine and he assured me that he wanted my issues to be corrected. Sometimes there are hiccups with new vehicles. I'll have to reserve my full evaluation until I see how things go tomorrow. Today when I arrived at the dealership, everything went relatively smooth. Any issues that I pointed out were common changes that were made to the electronic system in this year's model vehicle. Now I have a new problem that I I was drying my dodge 1500 truck down and I noticed that in the front of the bumper guard it appears that the paint is having clearcoat issues that are looking like cracking or failures in the paint. I'll have to respond back to the dealership and show it to the dealership manager and get his reaction to the issue because it certainly isn't my issue.

I'm genuinely not sure how this dealership has five-star reviews. I waited nearly three weeks just…read moreto receive a call back with pricing. The first time I inquired, I never heard back. The second time, I went in person and was told I would receive a call first thing the next morning--yet I didn't hear back until the following day. When I finally did receive pricing, the number was completely unreasonable--roughly the same price as my current luxury vehicle and about $20,000 more than the vehicle I originally inquired about. The entire process was unnecessarily difficult and unprofessional. I will be taking my business to another Jeep dealership.

I bought a car less than a year ago and my car was leaking water all over the place the brakes were…read morenot good they were shaking. Once you take the car off the market and something happens to it they will not be responsible for any damage to the car due to defects or factory faults. Worst experience.rubbish

DO NOT COME HERE especially if you're a SERIOUS BUYER with CASH…read more Service was the WORST I've ever experienced with a dealership. I read the terrible reviews around them gouging you with their finance fees prior to calling which I didn't take too seriously as I was paying cash. I call them a week ago to see a vehicle virtually, as I'm out of state. They ask how I'm paying and I tell them cash. They tell me they'll have someone call me that day. No call.. A couple days go by and I get an automated message around "earning" my business. I reply saying they could show me the vehicle..... they call me and tell me they'll have someone call me that day. no call... Days go by and I call to try one last time. I speak with the manager who assured me I'd be reached out to that day. No call... I call them one last time and they can finally "squeeze me in" to see the car, stating nobody had bought it yet. They finally show me the vehicle, and I tell them I'd like to purchase and put a deposit down. They AGAIN ask how I'm paying and I say cash. They tell me I'll get a call back shortly to solidify the sale. Hours go by and I get a message saying they sold the vehicle... This entire experience was outrageous. I speculate some of the other reviews I read are true, and this dealership capitalizes on fee gouging those who finance.

Royalty was very helpful and the guys there will work with you to make things happen so you can get…read morethe vehicle that's right for you. Great pricing too, very fair and reasonable. The cars they sell are very clean, seem to be in good shape. Just bought a van there only 21000 miles, clean and in good shape. I am happy with it. I had lost my title to my trade-in, and didn't have my ins. cards. The office guys helped me get the docs I needed and I could take the van with me the day of trade-in. Thanks, guys!

I purchased a vehicle from this dealer on 7/5/19 but have refrained from posting my review until my…read moreattorney stated it was OK to do so. Anthony Petrullo and Royalty Auto Sales Inc. Be on notice, I will be filing suit for (3) times ascertainable loss in accordance with New Jersey UDAP law. The vehicle which Mr Petrullo sold me has various hidden damage which he was aware of but did not disclose and in doing such has violated UDAP law protecting consumers from fraud. If you have been the victim of Unfair Deceptive Acts & Practices by this dealer then please contact me at here on Facebook or at ThomasKukla yahoo com In addition, I will provide evidence of fraud by Mr Petrullo in charges made by the Bureau Of Fraud Deterrence, Department of Banking and Insurance of the State of New Jersey. I purchased a 2012 Jeep Liberty from Anthony Petrullo which was sold to me on the premise that it was like new, fully inspected, one owner no issues. Well, less then 700 miles out of the gate and a check engine light came on. I will not go into detail of the problems with this Jeep because other problems are likely hidden and my pending suit will disclose all found. Do your homework folks, start with all the deceptive reviews. The Royalty Auto positive reviews are fake. Start with the review by Marissa Petrullo (daughter of Anthony) or Anthony Perona, fictitious, and you will get the picture. Reviews that have no comment or 1 review, 100% fake. If the reviewer has more then one review then look at who they reviewed and you will see the cross review scam. I will also site google being complicit in allowing these fake reviews by non-customers. When I asked Anthony the history of the vehicle I was told it was clean but Anthony said he was having trouble getting a CarFax printed while waiting for my loan approval, but assured me again, it was clean, (I went in fair and trusted him, big mistake) (1) owner when in fact it was in (3) accidents and (2) previous owners. I did not find out the true history until after I had completed my loan and the check was given to Mr Petrullo, and only on 7/12/19 did Mr Petrullo finally produce a Carfax report for me, but still stated it was (1) owner and only a small bumper accident, both statements untrue. One thing that I will give Mr Petrullo credit for is replacing the cracked windshield which was hidden by a large advertising sticker prior to and during the sale. This is a vehicle which I was charged $15,221.00 for but only has a resale value of $8000.00 due to the Carfax accident history which was not disclosed. I am sure Mr Petrullo will rebut claiming he gave me an adjustment on the cost when in fact he sold me a vehicle for $14,005 ($15,221 tax & tags) which has a book value of less then $8000 due to the Carfax history which was not disclosed during sale. The $2000 adjustment was in fact the balance on my trade in of $5500 which Mr Petrullo then sold the same day for another $2500 profit in addition to the $6000 profit on the Jeep. As of 7/24/19 I have not received my tags, registration or the one year warranty (which I found out is a worthless Cars Protection Plus warranty) which was promised upon sale, nor have I been contacted as to the whereabouts of the aforementioned. The statements made above are 100% truthful and accurate. In no way shall these facts be misconstrued as slander. Bottom line folks, do not trust this dealer.

I wanted to purchase used Prius so I went to few Toyota Dealership to get certified vehicle…read morethinking that they will have professional services. It was a nightmare. Toyota Universe tried ripping me off by charging outrageous fees (over $3,000 on top of advertised price) and interest rate at 9%. Disgusting. Went to other Toyota dealerships and the ALSO offered bait and switch tactics, offering low price but high interest financing DESPITE I had pre-approved bank check from Chase under 3.5% (my credit is over 800). Tired and fed up, I found Poject One on Edmunds, saw many positive ratings and decided to give a try. I met John, who I think works at the office was very helpful, upfront honest gentleman. There are no rings and bells, no hidden charges, clear and honest place. From test drive to closing everything was a breeze. They even offered better financing than my bank at 2.1% through Wells Fargo. This was my best car purchase experience ever! Thank you Project One!

I bought a 2014 Honda Odyssey EX-L in April oc2024…read more In February the vehicle died while I was on my way home from work. Geico towed me to my mechanic. After being at my mechanics for 15 days I was advised that the engine is not getting any compression. OK. On March 15th I had it towed to BRONX HONDA where it ​this day 10/08/2025. Called them up never ending ringing was the result. Never AGAIN

Had a great time working with Eric! Fair negotiator, very friendly, and time punctual. Spoke on the…read morephone and did business the same day on SUNDAY! Highly recommend doing business with

The transaction was very quick and simple. They checked the condition of the car and wrote me a…read morecheck for it right away. The service was great and the salesperson (Eric) was more than generous, when he offered me a deal for my car.

I'm happy with my purchase even though my options was limited elsewhere Route 46 auto sales…read moreprovided me plenty of help to even acquired a better option than what I was looking for. Very helpful and transparent with me. Customer service from Robert was on point and his colleagues made it welcoming for people with children. Looking forward to recommend and purchase from here again.

Amazing experience, thank you Robert! We drove 90 miles from Connecticut for our son's first car…read moreand the car was everything it was represented to be and the process couldn't have been smoother. Fees were exactly as stated. We'll be back when it's time to get a car for our youngest son.