Royalty was very helpful and the guys there will work with you to make things happen so you can get…read morethe vehicle that's right for you. Great pricing too, very fair and reasonable. The cars they sell are very clean, seem to be in good shape. Just bought a van there only 21000 miles, clean and in good shape. I am happy with it. I had lost my title to my trade-in, and didn't have my ins. cards. The office guys helped me get the docs I needed and I could take the van with me the day of trade-in. Thanks, guys!

I purchased a vehicle from this dealer on 7/5/19 but have refrained from posting my review until my…read moreattorney stated it was OK to do so. Anthony Petrullo and Royalty Auto Sales Inc. Be on notice, I will be filing suit for (3) times ascertainable loss in accordance with New Jersey UDAP law. The vehicle which Mr Petrullo sold me has various hidden damage which he was aware of but did not disclose and in doing such has violated UDAP law protecting consumers from fraud. If you have been the victim of Unfair Deceptive Acts & Practices by this dealer then please contact me at here on Facebook or at ThomasKukla yahoo com In addition, I will provide evidence of fraud by Mr Petrullo in charges made by the Bureau Of Fraud Deterrence, Department of Banking and Insurance of the State of New Jersey. I purchased a 2012 Jeep Liberty from Anthony Petrullo which was sold to me on the premise that it was like new, fully inspected, one owner no issues. Well, less then 700 miles out of the gate and a check engine light came on. I will not go into detail of the problems with this Jeep because other problems are likely hidden and my pending suit will disclose all found. Do your homework folks, start with all the deceptive reviews. The Royalty Auto positive reviews are fake. Start with the review by Marissa Petrullo (daughter of Anthony) or Anthony Perona, fictitious, and you will get the picture. Reviews that have no comment or 1 review, 100% fake. If the reviewer has more then one review then look at who they reviewed and you will see the cross review scam. I will also site google being complicit in allowing these fake reviews by non-customers. When I asked Anthony the history of the vehicle I was told it was clean but Anthony said he was having trouble getting a CarFax printed while waiting for my loan approval, but assured me again, it was clean, (I went in fair and trusted him, big mistake) (1) owner when in fact it was in (3) accidents and (2) previous owners. I did not find out the true history until after I had completed my loan and the check was given to Mr Petrullo, and only on 7/12/19 did Mr Petrullo finally produce a Carfax report for me, but still stated it was (1) owner and only a small bumper accident, both statements untrue. One thing that I will give Mr Petrullo credit for is replacing the cracked windshield which was hidden by a large advertising sticker prior to and during the sale. This is a vehicle which I was charged $15,221.00 for but only has a resale value of $8000.00 due to the Carfax accident history which was not disclosed. I am sure Mr Petrullo will rebut claiming he gave me an adjustment on the cost when in fact he sold me a vehicle for $14,005 ($15,221 tax & tags) which has a book value of less then $8000 due to the Carfax history which was not disclosed during sale. The $2000 adjustment was in fact the balance on my trade in of $5500 which Mr Petrullo then sold the same day for another $2500 profit in addition to the $6000 profit on the Jeep. As of 7/24/19 I have not received my tags, registration or the one year warranty (which I found out is a worthless Cars Protection Plus warranty) which was promised upon sale, nor have I been contacted as to the whereabouts of the aforementioned. The statements made above are 100% truthful and accurate. In no way shall these facts be misconstrued as slander. Bottom line folks, do not trust this dealer.

I told myself I'd wait 30 days to write this review mainly due to my PTSD when it comes to Little…read moreFerry dealerships. However, it's been 30 days since I purchased my 2019 Audi Q3 from Milan Motors and I have nothing but great things to say about my car and my experience with this dealership. I did a lot of research when it came to my car search. I knew what I wanted, but as they say there's no such thing as a cheap Audi, so I wanted to make sure I did my due diligence when it came to this purchase. So when I came across the listing, I was hesitant because of the reputation and also my personal experience with two previous Little Ferry dealerships that shall remain nameless but Milan Motors and the team here far exceeded my expectations. Going into a dealership as a woman can be intimidating but I never felt rushed or pressured to make a purchase instead, Dante was patient and answered all of my questions. I also walked in with a pre approval from navy federal and had no interest in financing through the dealership but after running the numbers they were actually able to beat my APR with NFCU so I ended up getting a great deal. I have so much more I can say about my experience here but I will end this review with a thank you to the to the team at Milan for your honesty, hospitality and professionalism. If you are in the market for a new car skip, the other shady dealers in this area and go here. I wish I could remember everyones name that helped make this purchase possible but every single person here was exceptional. Ask for Dante if you come here, he will make sure you are taken care of and drive off the lot feeling great about your purchase.

Buyer beware. I bought a car here (Buick Encore) and it's been an ongoing money pit from precisely…read morewhen lemon law was out of effect, which was about 30 days after my purchase. A tire went right away and needed to get the oil changed from the jump. Milan did give me what they would pay at cost, but since then the turbo charger went, the oil gasket broke, the belt went, the battery went, and then the fuel sensor wire went. I'm over $5,000 out of pocket after my purchase, so be aware y'all will have to factor in the same expenses on top of the car cost. I know buying a used car is a roll of the dice, but this is too much and not just costs - I have been at the mechanic's 6+ times since purchase (over 6 months). In my experience, buying a car here is your future nightmare.

My father bought a car here in late March'2021. Toyota 4 runner or Rav4 SUV. Luis was pretty kind…read moreand very helpful and ilda was cool too( I hope I spell his name right) he a tall caucasian dude with glasses his desk right across from Luis's desk. if I'm looking to buy a car-auto I'll definitely would come here !!!!! P.S. ilda ask me if I can do him a favor and write a nice review, lol the funny thing about it, I was going to ask him the same thing, lol (great minds think alike)

I thought the customer service was good after first the guy Homer was amazing but then i came back…read moreand i was passed down to another guy named mustafa who was horrible would never buy a car here stay clear. I had 20k cash bust as soon as u make me uncomfortable im taking my money somewhere else. Also customer service operators are trash called like 8 times just to speak to someone

Not even sure where to start! If 10 stars was an option that would be what I would select! Dealing…read morewith Pete was an incredible experience. Have bought several (and I mean more than 10) used cars over the last few years, and as people say, don't trust used car salesmen... we'll forget that at Kar Connection because Pete and his staff totally changed my opinion about used car dealerships! Super friendly staff, incredibly easy to work with, financing was a breeze even with just "ok" credit. Traded in a used Jeep and Lexus, was given a more than fair price on both and walked away with one of my dream cars! A Porsche 911 which was in immaculate condition! Never have I met such a friendly, respectful, and super fast responding staff at any business. Thanks Kar Connection and a special thank you to you Pete! We will definitely be back! -Justin Torrington CT (Yes we drove over 2 hours to deal with Pete and would do it again!)

ive been thru 3 lawyers now, but this is not over. sold me a salvage title car for 14k. after 90…read moredays, it turned into poop. everything stopped working, electrical completely shut dow. needs 23k worth of work! these people are crooks!! mike is a superb liar!! felicia is a liar. they never took my calls again. dont do it!!!

Amazing car buying experience with Eric. He is professional…read moreand most important honest He was quick to respond and made the process so easy.I was offered a great price for my car in cash the same day. I got a better deal than I was offered anywhere else in NJ. If you are looking to sell your car this is the place. We highly recommend Cash your Car NJ in Hasbrouck Heights, NJ Will definitely use his service again. Thank you Eric!

Had a great time working with Eric! Fair negotiator, very friendly, and time punctual. Spoke on the…read morephone and did business the same day on SUNDAY! Highly recommend doing business with

I lease a vehicle from this dealership less than three weeks ago and when an issue with the…read moreelectronic components in the vehicle started to occur several days into a road trip, I called the dealer as soon as I get back in town and attempted to make an appointment. When I went down to the dealership, I spoke with the sales manager who directed me to a woman who took an appointment for me and never once mentioned to me that if I brought my lease vehicle into them, I was going to have to pay an excess of $200 for an issue with the vehicle that was leased from the dealership Originally, when I called the dealership, I spent 20 minutes being bounced around from person to person put on hold four times and a woman that I'm not even sure if she knew her name but told me she would get me in touch with someone that could assist me with a problem. Is it astounding how you have to jump to hoops with this dealership who claims that the new ownership wants it to be a better place for people to take their car. I guess the BS that new ownership is gonna bring better results is just that BS it's an hour and a half and I've never received a call back from Tim. Whoever he is the manager or whatever or anyone else in Chrysler. I guess I'm gonna have to go down there and raise hell. Well to update this review, I have to say the new ownership has responded in a favorable way when I arrived at the showroom. Tim explained that there would be a $225.00 fee for no warranty vehicles but not to "new" leases like mine and he assured me that he wanted my issues to be corrected. Sometimes there are hiccups with new vehicles. I'll have to reserve my full evaluation until I see how things go tomorrow. Today when I arrived at the dealership, everything went relatively smooth. Any issues that I pointed out were common changes that were made to the electronic system in this year's model vehicle. Now I have a new problem that I I was drying my dodge 1500 truck down and I noticed that in the front of the bumper guard it appears that the paint is having clearcoat issues that are looking like cracking or failures in the paint. I'll have to respond back to the dealership and show it to the dealership manager and get his reaction to the issue because it certainly isn't my issue.

I'm genuinely not sure how this dealership has five-star reviews. I waited nearly three weeks just…read moreto receive a call back with pricing. The first time I inquired, I never heard back. The second time, I went in person and was told I would receive a call first thing the next morning--yet I didn't hear back until the following day. When I finally did receive pricing, the number was completely unreasonable--roughly the same price as my current luxury vehicle and about $20,000 more than the vehicle I originally inquired about. The entire process was unnecessarily difficult and unprofessional. I will be taking my business to another Jeep dealership.

Jay the owner was such an amazing help! He helped us resolving so many things for my son when we…read morewere buying his car. Amazing customer service & everything was done very quick with ZERO hassle from the team as well. I'll definitely recommend coming! Thank you again! -Olayiwola D

I just got my second car at this great dealer a 2015 Honda accord with 7500 miles. I wanted to…read moretrade in my 2013 Honda accord. The salesman Jose was very helpful and helped me in all the process, Thanks Jose!.The car is amazing and has new tires, sport rims and still smell like new. I didn't think twice and I bought it, I got at least $2000 less than other dealers! I'm very happy with my new car, and my wife loves it!!! Thanks Jose and Jay(Owner) for offering affordable prices! I would definitely recommend Team Motor Sport to anyone looking for a good deal, good customer service, and fast buying process.

I purchased a Land Cruiser from Toyota of Hackensack and had a very positive experience. The…read moreprocess was straightforward, communication was good, and everyone I dealt with was professional and helpful. Everything went smoothly, and I would be happy to purchase from them again.

Do not buy used vehicle ( non Toyota) from this dealership…read more I bought a chrysler Pacifica van. Paid cash next day check engine light came on. Was a Sunday so had to wait till Monday. Brought it back 2 times in 3 days for same issue . Turns out BLOWN HEAD GASKET told sales person I no longer wanted the van please have a manager call me. NOTHING! NO BODY CALLED. After MANY calls and leaving messages NO manager called be back. After van was fixed under the 30 day. 1000k mile warranty (TOOK 18 DAY) I insisted I NO longer wanted the vehicle being DISABLED I didn't feel safe driving and breaking down somewhere. Was told eather trade it in or come get it. ( yes I did get a loaner car) Service person was awesome I had no choice but to go get the van DO NOT BUY USED VEHICLE FROM THEM!!!

I'm happy with my purchase even though my options was limited elsewhere Route 46 auto sales…read moreprovided me plenty of help to even acquired a better option than what I was looking for. Very helpful and transparent with me. Customer service from Robert was on point and his colleagues made it welcoming for people with children. Looking forward to recommend and purchase from here again.

Amazing experience, thank you Robert! We drove 90 miles from Connecticut for our son's first car…read moreand the car was everything it was represented to be and the process couldn't have been smoother. Fees were exactly as stated. We'll be back when it's time to get a car for our youngest son.

Even before I got a chance to go there a salesman called me to respond to my inquiry I left on one…read moreof the used car websites; maybe it was auto trader. Anyway I said, I cannot get there for a week. He said I had to put a NON REFUNDABLE deposit of $500.00 on the car. This set up a red flag for me; suppose I didn't like the car or the transmission clanked I would be stuck with it or out of $500. I can't believe he had the nerve to keep leaving me voice mails. I'm going to answer the next time he calls and just tell him how I feel.

Now if you want to fail miserably in a business, all you have to do is :…read more 1. Have a bad attitude / reckless disregard towards potential customers 2. Claim that you are selling the best stuff (when you are actually not) and charge much more than the actual value. Honestly, Its the last place you wanna go! Seriosuly, these guys don't deserve business.