I was SO disappointed in Mggie's Pub on Saint Patrick's Day 2012!
From the moment we got there, there was one blunder after another. Many weeks ago, I made reservations for a few members of my elementary school reunion group. I had actually started calling before Super Bowl to make sure that I had gotten all the information, and reserved a good table for my group.
Now, day of...First, when we arrive Hani, the "reservation maker" for Maggie's tells me that there were never any reservations taken for tables for Saint Patrick's Day! This was a blatant lie! I have nine people showing up with no table for them! So he "supposedly" sets us up in a semi nice table in the main room, where, within 10 minutes, he seats two complete strangers. When I find Hani and point this situation out, he gives me an attitude, but does move us to another table, still in the main room with a" RESERVED" sign on it...interesting, since he just told me no reservations for tables were ever taken.
Oh well, we had already ordered drinks, now we order food, and begin eating. Another man shows up at our table and tells us we have to move because our table is actually reserved fpr another party. By the way, I must mention here that we can't hear each other think because the music is so loud; anyway, this man takes me into the back kitchen area and tells me once again that we have to move. He never identifies himself, so I'm not sure who he is or what his affiliation to Maggi'es Pub is...I tell him what has happened so far and his response is, "Well, it's not my fault!" NOT HIS FAULT!!! No matter what I said, he didn't care; now we have to move again, to the back room which is deciededly of less caliber than the main room. As one of the members of my group commented, "I feel like we've been downgraded.' No one came to help us move- we had drinks, pitchers of beer, our food plates, our personal belongings...we moved them all ourselves and had to make several trips, which, when we went back for a second time to get some more of our things, several of our food plates were gone! I had to hunt those down, plus each time we were moved, we ended up with a different waitress and then I had to hunt the previous waitress down to get back our credit cards that Maggie's insisted they had to hold to keep an open tab for us.
Several chairs at our new table were broken, and by the time we got settled into table #3, our food was cold and our anticipated good time was, to say the least, completely ruined.
I agree wholeheartedly with Eric R.'s review. The drinks are overpriced, and the traditional Irish music, which consists of a bagpipe and a drum, are sequestered in the back room, where you can't hear them anyway because the rock band playing in the main room is so loud.
It had been many years since I had been to Maggie's Pub for Saint Patrick's Day and my group and I were really looking forward to it. I remember the food being wonderful, the atmosphere fantastic, and the customer service second to none.
None of that exists now, especially the customer service. Maggie's Pub, like alot of establishments that start out really wonderfully, has gotten too big and have forgotten that it is the customers that have gotten them to this stature.
I WILL NEVER GO HERE AGAIN...NOR WILL ANY OF THE PEOPLE FROM MY REUNION GROUP. All of us are former and long time residents of the area and remembered Maggie's fondly...not anymore. read more