After reading the news that Macy's will be closing the Union Sqaure I am not surprised that Macy's Corporation is selling the property. I love this Macy's for 45 years now and went shopping for Christmas presents this year. I specificaly was looking for men's fitted shirts, joggers, and a coat. I didn't wear coat because I was sure I would find the perfect coat at Macy's as I always have . I checked every shirt for the men, and NO fitted shirts like the ones on their online site. I looked for joggers, or Zella excercise pants, online, but not at store. I looked for the latest joggers for my grown kids as well. My family doesn't like Brand names all over the clothing in big bold letters. Found some joggers , but limited variety of sizes in MEDIUM. The coats were pathetic. They have very few styles, and lots of the same awful coats. The craftsmanship, the fabric were cheap. So, no coat. I did buy Parfum. The next time I went to Macy's Serramonte. I like the Back Stage at this store, housewears, and their furniture as well. Huge selection of clothes compared to Union Sqaure. I'm happy they brought in Toys R Us, good move. The restaurants are also a good choices. If Macy's , and all other stores, would have the selection in their stores that are offered online, the stores would fill with shoppers. As it is, the purchasers for Macy's need to get with the times and give people a reason to shop. I think the Corporation is in the real estate business now and really don't care. It's really sad, that during the Chinese New Year Parade, all the people waving from the windows, the Holiday window dressings, the store displays designed by so many talented people. None of these cherished memories mean anything to theses shareholders. They purposely carry more items online. So, like everyone else, they force you to shop online so they can whin nobody goes to the stores as an excuse to sell the property. I could've bought the fitted men's shirts online, but boycotted them, and didn't even buy them. I never got the coat, the right size joggers, or the shirts. I guess I didn't need them afterall. read more

This Macy's is one of my favorite!!! My #1 is of course the one on 34th street in NYC however this one has great services, outrageous inventory and this site is really organized clean plus beautifully decorated. I have used the customer return department and I must say WOW!! It separate by one of the entryway, there is great seating area plus the staff is always cheerful warm welcoming, my return was quick and efficient so thank you for the VIP treatment at customer return area! I love the way they have all of the different designers displayed, each designer has great inventory plus it's all so beautiful, my most favorite department is the handbags then shoes. The inventory in the handbag department is outrageous I WANT THEM ALL!!!!!! Lol ok maybe just two or three! They have a large range of bags in all types of prices so there is something for everyone! The sales lady is so helpful and welcoming you will get lost with all the high name brands, wait I almost forgot about the multiple sale inventory really great prices. They are following all COVID-19 guidelines, check out my pics!!! See you there. read more

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I honestly only love this store Christmas time other then that I do buy my bedding from here (the hotel collection) and I must say they do have better prices then most stores. But this store really needs to work on their organization because it's always unorganized. I mean I understand things do move due to customers but it's always so empty never really any staff so it's a mission to find someone to check you out because the store is huge. Other then that it's okay. Like I said beautiful for Christmas time. read more

This Macys is sooooo big!!!!!!!! Wow!!!!!!! Shop for hours. Handbags are downstairs. If youre looking for the men's section well that's the BUILDING across the street! Incredible read more

Starbucks at Macys has horrible customer service. They got my drink wrong and then they got upset at me because I told them it is the wrong drink. Seriously girls, you need to shape up. You are making Starbucks look bad. read more

One of the employees in this Macy are extremely rude, disgusting and disrespectful. When I was trying to find the restroom on the 3rd floor I went up to the side of the counter trying to ask a quick question of where the restroom is. But since she was working, I waited aside where she can obviously see. However, she "purposely" act like I wasn't there and whenever I tried to ask a question, she tried to find ways to turn her head away from me to avoid communicating with me whenever I tried to ask. What I meant by "purposely" was not only that she was avoiding to make eye contacts with me but also "act" like she was busy in the moment when she's just moving like a snail. At the time, I didn't think much and thought she was just busy trying to finish up her customer so I waited for a few more minutes to let her finish with that customer so I could ask a question real quick before the next customer comes. Then when I tried to ask again she give me an arrogant look and attitude telling me that she's busy. At this point why didn't she just tell me to ask someone else in the beginning instead of making me stand on your side like an idiot for 5 minutes straight waiting for you to answer my question. What makes you feel good about it? You don't even buy the stuff here and you're just a worker, working in a fancy mall doesn't mean that you'll be fancy as well. I do understand that you are busy because there is a line of customers that you have to do, but what do you mean by you are busy when you're working with your hands and I'm asking you by mouth, do you need to use your mouth to take money out of the counter or take out tags and stuff? I'm sure telling me where the restroom is only takes about 3-5 seconds to answer, I really hope Macy could hire someone who has better manners and attitudes, but also try to find someone who has the basic knowledge of human ability to communicate properly, which includes not being deaf and blind to work at the check-out area. Anyways, everyone who sees this comment please be aware of this women that's African American, with short curly hair, middle-aged, around her 40s or 50s, oh ya no wonder why she had her attitudes, she's at her age of menopause, and with a whole lot of wrinkles on her face, and a scarf to keep herself warm before having any more other diseases happening in her lifetime. Furthermore, she works in the third floor check-out area across the bar area, read more

This is a pretty cool Macy's to waste time in. I liked the SPCA that is located upstairs. We played with the kittens after putting in a $10 donation. They keep it clean in the entire store and the staff is pretty nice. The restaurants inside are pretty nice too. We didn't actually eat there so I cannot mention the service or quality of the food in there, it looked nice though. To be honest, I just went in there looking for a bathroom and I ended up in the SPCA area mostly. The bathrooms were clean! read more

Macy's - A kitten at the Macy's SPCA area that I wanted. - Department Stores Near Me - San Francisco, California

I sent a gift to my mom for Christmas on Dec 12, it was not received by Dec 28th. even tho they sent an email saying it was shipped on Dec 14th. no tracking number, customer service said- it's a vendor sending the cards we have no control. extremely disappointed here! If there was no stars that's what I would give this company. read more

Best Macy's I've been to outside of NYC. Absolutely love this Macy's I've been to a few Macy's in the San Francisco San Jose area it but this is the first time I have gone to this one and this one is by far the best, downside is parking in the garage cost me $15 for three hours next time I'll park at my hotel and just catch public transportation. There were great sales going on I have bought a $300 dress for $112 plus if you tell them you are from out of town you get a extra 10% off coupon off all your purchases except of course fine jewelry, make up and perfume's the. This Macy's is clean the isles it clear the staff you could actually find somebody to help you when you need help and plan for at least three hours in that store because they are just so many levels of so many things going on and this is the first time I went to a Macy's where the plus size clothes department was not in the basement it annoys me when stores put plus size clothes in the basement. like what's up with that with fat people have to be hidden from view so you stick our section in the friggin basement anyway go to this Macy's is the best. Oh yeah and when you leave right around the corner is the ice cream museum. read more

Macy's - Why can't I wear sparkly sneakers with a formal dress? - Department Stores Near Me - San Francisco, California

Yikes what happened to Macy's Union Square! The remodel is complete and the store has been transferred into a bad JC Penney. The store is just racks and racks of crap stuffed in a ghost of the former footprint. Staff and Managers are disgruntled ( when a department manager is peeved enough to explain that he can't even afford to buy a decent suit because of low pay. Something is really wrong. All happening during Dreamforce/ 1 week before Black Friday ). A trip to SF should be worth the hassle and a visit to a flagship department store on Union Square at Christmas should be magic. Unfortunately not this year. read more

Like most men, I can't stand to spend a lot of time shopping. So it's great that Macy's makes casual clothes easy to find. Cooking section is great and has incredible deals. Worth the visit. read more

I applied for the Macy's Plaza las Americas credit card. They told me that if they didn't have any merchandise in the store, I could order it online without paying shipping. We ordered two merchandise online. The cashier who was serving us was desperate because she left at 5pm and it was already 5:15pm. Only one order arrived and they charged us shipping. I do not recommend it. read more

I went to Macy's to get dinner for my kids. I saw they had sushi by this weird chef named hape. My kids kept saying it was a toy. I had no idea what they were talking about. Anyway, when I gave it to my kids, they kept complaining, it was "wooden" so I just assumed that they meant it was stale. Because it was stale I thought it in half and saw that it was wood! my kids were not happy with their dinner two stars. read more

We had to go here, because it is a seven story Macy's. We thought surely, at least THIS one would be nice, and not overpriced, divey, like the other ones have become. But we were wrong. Macy's is definitely the new K-mart. What a shame. I must convince my love to stop shopping there. The sale price is the real price, and it is no bargain, no matter how they make it look. Any time you buy some overpriced piece of crap there, for 75% off, compare what you paid to what it costs elsewhere, assuming it is something you can get elsewhere, and you will find that the extraordinary sale price is actually a bit more than it normally costs at a reputable store. read more

Huge and well stocked Macy's with lots of staff and security helping. One crazy guy kept asking for someone to help him otherwise this place was safe. Seems like everything is on sale for 50% off which makes me think they are happy with the 50% pricing and really happy for the full price sales. We parked in large parking lot at $2/hr which is cheap for Union Square. read more

This Macy's hands down has the largest shoe selection of any other store. It's the only good store to get exactly what your looking for. A lot of my gal pals don't get what a great place this is for occasion dresses. My daughters have attended a ton of weddings last spring/ summer and I kept repeating to them, try Macy's!! I also love the jewelry collections and designer purses. I've purchased a new home today ! yay! So I'll be swinging by the linen department soon. I've been a little lazy with my reviews with all these buying and selling things going on, so I apologize. Back to the store; to me it's just one of those department (yuk) stores that you can find exactly what your looking for, they have a great bridal registry that I used recently. Cheers read more

The Macy's off union Square is one of those iconic classic department stores that I usually associate with Christmas shopping visits in my youth. As a grown man, Macy's still has some charm and a good selection of brands, but it's kind of hard to get excited about their prices and mark ups when you go someplace like Nordstrom Rack on a regular basis. It's also located in the heart of a seemingly endless construction one in the middle of the city, making it not so convenient, with a men's department that is hidden up at the top of six flights of escalators. However, when you do find what you're looking for you'll usually be assisted by some friendly, helpful staff members, and they've never been out of my sizes. read more

At the Macy's Store union squares San Francisco, the department retail are very huge area to shop & the brands are very wonderful like Ralph Lauren, Nike, Adidas, Lacoste, Reebok, North Face & clothes, hats, shoes, jackets, accessories are excellent, etc!!! Plus, The public restroom are very clean & Safe!!! Awesome!!! The staff are very nice & well respectful!!! Best customer service ever!!! Great Job!!! Grade: A+ (Excellent) read more

Gargantuan doesn't begin to describe the size of this place! Absolutely so well organized I get why they have an entire cafeteria in the basement. When I first saw other stores I was at a gasp at how large they are and then I entered into Macy's and saw how large it was. They have every brand you could imagine and great deals all the time. It is absolutely unbelievable how much this place has to offer. Before it was go Texas and everything is big there but that completely applies more to this place. So if your looking for a one stop and shop place in San Fran defiantly come here instead of the one by one store. You literally can shop here all day and grab a bite to eat in the basement. From low end to high end brand all well organized all over the store I think you will be well satisfied if this is the only store you walk into when visiting the city. If I was impressed I'm sure you will be just as wowed as I was. Overwhelming but absolutely wonderful. Enjoy! read more

Macy's - Department Stores Near Me - San Francisco, California

Macy's is having a 40% off sale, so I went in. An hour before closing, I couldn't buy anything because all the registers on the 3rd and 4th floor were closed except for one, and that poor overworked staffer said she was closing after the person before me. They're understaffed to the point that you cannot find a sales associate on the floor. Good luck finding things- even the one checking people out said "just look around" because everything had moved and she doesn't normally work on that floor. If this Macy's wants to sell things and survive, at least have an open register! read more

I always feel so rich when I'm here. I love walking into the Ralph Lauren polo section and browsing the clearance section LOL. read more

Macy's - Department Stores Near Me - San Francisco, California

It's little wonder Macy's are struggling. I've been walking around for 30 minutes trying to pay for approx 400 dollars worth of clothing. Two registers open in the men's store - I waited behind one person being served at one and despite having only one item, I gave up after 10 minutes. Service is worse than pathetic. I guess this will be my last year as a Macy's platinum customer. read more

If you're looking for a nice timepiece, look for Karl Jensen! -- He's the man. Karl was very attentive and patient with me, as I had a lot of questions about the watch I ultimately bought. He even shared some technical info and history on the brand of watch I chose, which is a plus. If you see this message Karl, Thanks a lot! - Stephen read more

Huge store but this building should have warning signs. WARNING allergy alert!!! Most entrances are straight into the perfume area. The smell hits you hard it is very strong it is overwhelming. They give lots of free sprays I guess but how do people know if they like it? there is so much smell most days you can't distinguish individual smells at all. No matter which direction I am coming from, I enter through the doors center of building across from Union Square. Those are the only doors where you aren't assaulted by the perfumes. The food court downstairs is fairly good and the store has all the usual stuff of Macy's line up. Men's cloths are across the street. read more

***This Macy's is easily the best Macy's I have ever been to and if you like Macy's and live in this area, you might want to give it a thorough visit*** Most Macy's stores are very similar--similar size, similar selection and similar sales and prices. This Macy's really stands out though. This is most noticeable with their non-clothes sections. Their luggage selection is extensive with price friendly options to higher end brands (great options in colors too). Their home selection is also impressive--a good amount of furniture and lots of table settings and bedding options (this Macy's would be a great place to register). This Macy's kitchen section might be the most impressive. There is definitely a lot of choice with an unbelievable number of pots, pans and kitchen appliances on sale (it is kind of like its own kitchen specialty store). Their clothing selection is good too. Brands like Calvin Klein are well showcased here with big and separate sections with little overlap into other brands, which you will find a lot at other Macy's locations. And their clothing is priced comparable to other Macy's stores so you can expect o find the reasonably priced but nice clothing you can find at most Macy's stores (though Macy's quality and availability of ultra high-end brands may suffer when compared to nearby high-end and significantly more expensive department stores like Neiman Marcus, Bloomingdale's and Nordstrom). In addition to this Macy's great selection, this Macy's has other interesting features you will not find at other Macy's stores. They were doing a Zumba class and even featuring samples of baked goods as well as bottled water and what appeared to be Moose Munch. A Cheesecake Factory is located on site as is Hubert Keller's Burger Bar. The bottom floor features another sit-down restaurant as well as several food court eateries including a Rick Bayless spot. There was also a wide variety of packaged chocolates and food (including Rick Bayless salsa). There was even a mini Godiva store. It was nice to go to the bottom floor and see a decent number of gourmet food options available. It kind of reminded me of the bottom floors of department stores in Japan, which showcase numerous chocolatiers and patisseries. Their seasonal decoration was nice--especially the large seasonal wreaths in each of the many store windows (well, all expect one window). There were a few areas where this Macy's could be better. The escalators were not that consistent. The escalators to some floors were wide while others were very narrow. Also, some of the escalators had inside wood panel lining that immediately reminded me of the station wagon in National Lampoon's Vacation. I was also surprised that I did not see many salespeople welcoming customers; of course, this was the case with most San Francisco department stores I visited. This Macy's is a great Macy's. The biggest flaw with this Macy's is that it is right in Downtown San Francisco; therefore, I am not sure how convenient it is to purchase some of their bigger items. Still, this is a must visit if you are loyal to Macy's and I think it would also be a great spot to register given their wide variety of products and prices. I am not sure what the parking situation is. There is a parking structure across the street, but I think it fills up quickly. read more

The top floor workers are scumbags and complete trash. The lady told me to leave the line and go to the other register. She didn't want to take any more customers. I was okay with that. Then the lady at the other register told me to go back to the first register. I went back, and the lady says she is on break so I have to go back to the other register. HOW LAZY ARE YOU? I ended up going to another floor and checking out with ease. read more

Walked here from my hotel at Virgin. Now that place is great! But this review isn't about Virgin hotels so, onward we go. I entered at the Folsom street entrance. It brought me into the fragrance department. From there I asked the lady at the Gaultier fragrance counter for assistance finding apparel. In that brief moment a homeless man scoops up an armful of cologne samples bottles at the next counter over while the cashier tries to stop him, shouting for the police officer who rushes over to help. So turns out, apparel is on the 4th floor. I spent a good while shopping and found a lot. The true shame of the whole trip was the customer service. At least in the fragrance department the sales rewere present and helpful even in the face of challenges. The lack of customer service is in apparel was appalling. ESPECIALLY in INC., the Macy's exclusive. For instance, Mary in INC couldn't be bothered to look up a price of an INC item. She had no other customers but her feet were cemented at the cash register for fear of burning calories to assist a customer to find an item (face palm AND smh!). read more

My last visit to Macy's was literally the last time I wrote a review for Macy's in 2008. So...it's been awhile. A long while. And those shoes that I once raved about in 2008 - ended up slipping off of my feet, causing blisters, and just not being the comfortable dream that I imagined...but I still have love for Macy's. I still respect Macy's because they get it. With an underwear and bra department that spans one whole massive floor, and drastic double-take sales prices - they get it. Forget Ross and their absurd long lines and lack-luster lingerie department - if you want the best deals in town on designer underwear and bras - just go to Macy's. Not only will their staff assist you in finding all of your sizes - but they don't bat an eye at how many items that you take with you into the dressing room and will happily even put them back for you. Soooooo what's up. In fact - all of the departments at Macy's are bursting with great deals and a solid collection of items. If you haven't visited Macy's in awhile - do. You'll be surprised. Trust. read more

One of the best Macy's in the bay, in my opinion. Floors upon floors of great stuff....and you get 20% off when you use your Macy's card! Customer service was on point. read more

Macy's in Union Square is certainly different from the suburban locations. More merchandise, more holiday decorations, interesting places to eat are a few of reasons I enjoy coming here during the holiday. The whole experience is different. I had a gift card from Macy's I came here and I also went to Concord location and it was hard to believe it they were the same company. Briefly checking out the merchandise, there are bargains to found, sales prices, coupons, and other discounts make Macy's competitive with lower end stores. The extra star is for the holiday windows that show case dogs and cats that are available for adoption. Many animals left the SPCA and found their forever homes because of Macy's read more

What's a girl to do with racks and racks and racks and racks and racks of sales in the women's Impulse section. Shop? Well, no because that would imply that I actually have money to spend. Drool? No...okay maybe a little (I swear I wiped it up). Stare lustfully in their direction? Only for 5, 10, maybe 30 minutes...tops. What's left you ask? Well, I write about them of course! So that I can share with all you lovelies the great prices you can find in this typically overpriced section of Macy's. Even with the sale prices they can still be expensive but if you like nice things and youre going to spend the money on it anyway, might as well get a discount! P.S. Macy's is dog friendly. This is both a blessing and curse for me. For example, I'm taking Rufus for a "quick" walk and then whoops! I'm trying on shoes. (sigh) read more

Macy's - Earings from Macy's - Department Stores Near Me - San Francisco, California

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I love this Macy's location. They have a great selection of merchandise, including a home store which some stores don't have. Everything is neat and orderly (not rummaged through and messy like some other stores). The windows are always beautifully decorated during the holidays. Their Starbucks has a great view overlooking Union Square and their online order pickup is super organized and convenient. The Cheesecake Factory occupies the rooftop for outdoor dining which also has amazing views. Can't beat the location. There are so many great restaurants and shops nearby if you want to spend the day shopping or exploring with friends. read more

This review is for this particular sales representative named ALESIA, in their Estee Lauder department. I came in, looking for a perfume box set that I am going to give my precious mom. Alesia came in following me around without even a simplest hi nor the tiniest smile. So I just went on skimming through the perfumes they have on display, since at that moment I didn't need any help. Eventually, she asked me "Do you need any help or are you just looking around" with a blunt expression. I just replied "I'm just looking around, thank you." That was my cue to give me space, but no! she just stood there like a lifeless mannequin, and i just gave up. Eventually, i just had to ask her if she had anymore sets, and tadaaaa!! there i found pleasure by Estee Lauder. I said I'll take it, with no fuss, none whatsoever. When she rung me up, she didn't even offer me the freebies. I just thought she just forgot, but no, the display was just right there, she wouldn't have missed it. I even had to ask her, if they have special offers. Eventually, she did give it to me. Then now, when i got my concealer, she gave me the wrong shade!! i don't know why she's zoning out, or maybe she thought we can never be bff's ever ever ever, but whatever it is! I just need my concealer right! and my freebies too!! Smile, Alesia, smile!! :) read more

My five star review is for Juan in the men's department on the 6th floor! He's the best, so friendly, knows what he's talking about, and Goes above and beyond! He needs a raise for sure read more

From 8 floors of shopping fun to the annual Brazilian flower show that fills the whole store with gi-normous flower arrangements, there are so many reasons to love this Macy's. I used to go here so often I knew how to get around the Cellar and first floors like a stealthy assassin. Let me count the ways this Macy's rocks starting at the bottom and working my way up: Cellar: Restaurants, Food, and a Post Office! Wolfgang Puck Express Cafe is in the Cellar and I used to eat here every single day even though it was a 15 minute walk from my office. I ordered the spicy chicken pizza and salad (dressing on the side, no cheese) so much the guy behind the counter would just whip it up for me on sight. Sometimes there are cooking demos downstairs (only worth it for the samples so just raid it at the end) and occasional Godiva chocolate samples. Also, there's a post office. What the fuck! And, with no line! Macy's really *is* a miniature city with restaurants, a post office, and clothing. You could probably even secretly create your own bedroom in the furniture department to live there and send out letters with your new Macy's address from the post office. 1st Floor: Socks, Jewelry, and Purses! Costume Jewelry This Macy's carries all the good costume jewelry labels like Givenchy, Liz Claiborne, Nine West, Monet, Guess, Carolee, Lucky Brand, and 1928/2028 that aren't at all Macy's stores. Plus, if you're on your game, Macy's has the best buys on jewelry anywhere. Since I used to eat here daily, it was part of my routine to check the 50% off clearance jewelry. As soon as I saw a piece I liked, I'd buy it and then lie in wait (usually until a Friday-Sunday sale) until the clearance jewelry was marked, "Take an additional 50% off." Then I'd ask for a price adjustment. They're only supposed to give it within two weeks of purchase, but I discovered one saleslady who would let me return stuff (up to 6 months after purchase) and buy it back at the reduced price. She rocked. Fine Jewelry This Macy's actually has vintage rings. I know! They actually have a case with a really nice selection of art deco diamond engagement rings that are real knock outs. Socks Macy's carries the Hot Sox brand, which has featured some of my favorite socks like "pirate faces" and "sushi." If you're lucky you can catch them marked down for $3 per pair. Purses Sometimes you can catch a good deal here. The purses in the 50% off sale bins seem to always suck though. You're better off looking for ones marked 25-30% off. 2nd Floor. Shoes! If you catch a good sale, you can get Nine West and some of the other covetable brands at good prices. 3rd Floor: I Can't Afford So Keep Climbing the Escalator! 4th Floor: Juniors and Women's Departments! The junior department always has a really funky smell near one of the dressing rooms (the one in the middle but not on the Guess side). Their clothes are okay but of course their pants are built for 15 year old bodies which is great if you have a butt like a boy. Because I have no boobs I can pull off their tops and they're cheap. The women's departments are all too expensive with I.N.C., Kenneth Cole, and Nine West lines. I'd dish out the money (for their sale stuff which is still $50) if their clothing looked good, but the fit seems to always be off. 5th Floor: Lingerie and Coats! There are some great panty finds in the sale section. The bras tend to cost too much and aren't all that pretty. Macy's always has a great selection of coats (I got a wool, faux fur collared one here), though many of them (even those marked "small") run too big. 6th Floor: Furniture and World's Best Women's Bathroom! We got our purple chenille sofa and chair here, and they were very reasonably priced (on par with cheap Crate & Barrel or Z Gallerie). The women's bathroom is one of the best I've ever seen. It has a green stylized art deco decor, and all the floor length doors blend into the wall like secret passages. This bathroom is so much better than the armpit of a bathroom in the Cellar which exists for the masses. 7th Floor: Rugs! I got my beloved Calvin Klein modern purple flower rug here at 1/3 the original price. It involved months of stalking it until it went on sale. One of the sales guys offered to make me deals in the meantime that would be below the lowest price even on sale. I still held out until it was finally super on sale. 8th Floor: Watch Repair! My watch battery was replaced on the spot for 10 bucks. See, Macy's is my little city! read more

Silver bells...silver bells...it's Christmas time in the city. I love shopping all year round, but I especially love Christmas shopping. I love looking at all of the festive decorations, gorgeous Christmas trees and seeing Santa. Macy's has wonderful Christmas displays. Their windows are decorated as scenes from popular Christmas stories and movies. You may notice a throng outside each window. What is so special that this swarm causes you to practically walk in the street to move on down the road? Kitties and puppies of course! These adorable animals are from the SPCA and are looking for loving families to adopt them. I always want to take home every homeless animal I see. Restraint. I also love the Holiday Lane displays. I am mesmerized by all of the different Christmas tree themes. So pretty! It is so fun watching the wonder in the eyes of all of the children as they gaze upon this holiday spectacle. Ring-a-ling, hear them ring, soon it will be Christmas day! ;) read more

I imagine this store must be Mecca for most women. My mother included. During our recent vacation in the Bay Area we ventured to this location in hopes of accomplishing some shopping goals my mother had set for herself: Find/buy a new bag....or two. BAG MECCA: The Mecca of all bags is located on the 1st floor, and I think my mom was truly in awe. I will just say that there is about every style, color, size, shape, and brand of bags on planet earth at this store. We started our mission in the Coach section. I have never seen such a large and variety of bags outside of a Coach store. After much, much searching, sending the saleslady multiple times to the store room, she finally found "the one" bag to end her search. We next moved on to the Cole Haan section, where the search didn't take as long since she found the bag that caught her eye at the Honolulu Macy's. As an added bonus we also found a matching wallet for the bag. SHOE MECCA: Located on the 2nd floor, my mom apparently just wanted to "look." Well, her "looking" allowed her to find a pair of Clarks shoes that were much more comfortable than the flat shoes she was currently using. Thankfully, the shoes were also on sale. SERVICE MECCA: The saleslady was very helpful and she and my mother got along quite well......conversing in Tagalog for most of the time. I suppose once you discover a fellow countryman in your midst the situation is as easy as pie. She was very patient as she answered all my mother's questions about style, color, and availability. She went to the stockroom twice to look for different color bags at my mother's request. Terrific customer service overall. NOTE: In case one gets hungry after all the shopping, there is a small food court on the basement level, as well as a Burger Bar and Cheesecake Factory located on the upper floors. REWARD: Additional discounts were given by using the Macy's credit card. BOTTOM LINE: Mission accomplished by my mother. Bags and shoes bought! Wonderful customer service. Fantastic selection. read more

This Macy's has almost everything since it is the large macy's that you would find in the US, but it is not the largest of all since New York Macy's is compared to this. It comes with Cheesecake Factory, Starbucks coffee, and much more to warm up since it was December of 2021, but this place was kinda of crowded. read more

Hard to understand how something can be "in stock" when ordered, then only to be told it'll be a month. Then two. Then four. Then "the warehouse isn't responding to us". And "I don't know why that $2000 random charge just appeared on your credit card...must be a mistake". Does anyone here actually know how the company works, or how function in the world of selling something to people? Or even how to get an rough idea of what the difference is between "available" and "who knows, maybe in six months"? A real shame, they used to be great. Now they are garbage, likely to go under - and deservedly so. read more

I generally like Macy's. But far and above the heap, the NY and SF stores standout. NY #1. SF #2. Why? ==== Location. Men's store. Gorgeous. Awesome merchandisers. Huge Selection. Christmas Tree Lighting. Free and metered parking can be a nightmare on the street, so do yourself a favor, and walk and/or take public transportation. You'll be sure to have a shopping extravaganza. read more