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    Macy's

    2.0 (78 reviews)
    Closed • 10:00 am - 9:00 pm
    Updated a few days ago

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    It should read: Have  an issue? Too bad.
    Lynette L.

    I've recently had a bad experience with an online purchase at Macy's. I never received my order but because tracking shows it was delivered, Macy's refuses to do anything to credit or reship the item. Ive contacted them three times about it and they refuse to help. I've never had such lousy customer service from a major retailer. I won't be purchasing from them again and will spread the word to everyone I know.

    12/02/21- Thursday
    Joseph L.

    02/28/22- Monday Clean and organized :-) :-) :-) Lots of good products to choose. Thanks to all the staff!!! Jjay R1616

    Friday evening and they only have one person working the shoe section here...
    Natasha H.

    I arrive with my teenage daughter on Friday evening to buy her some shoes for her birthday party the next day. Macy's tend to have good deals on shoes and clothes sometimes. I'm hopeful! They do! Yay! Great shoes with even better prices. The problem: Friday evening+crazy crowds - employees= a LONG wait to get the shoes her size and for her to try them on... After 30 mins or so finally two employees start working the floor and they were back and forth. We get the shoes the teenager loves them and now another line to pay for the shoes. Finally we paid them and we tried to walk out and on to the mall but I have to admit I love sightseeing at Macy's. The purses, perfumes, kitchen items and the clothes got me all cray to shop some more. But then I remembered I was throwing a dinner to party to my 15 y/o the next day so I decided to leave without buying more! The things we do for our babies!!

    This is how they steel your money and packages.
    Arezo M.

    ordered few items online and it showed it was delivered and there was nothing on my mailbox, so I called them and asked for a reshippment and requested a signature upon deliverey,again the items showed delivered and there was nothing on the mailbox. I asked for a refund the denied due to excessive claims and banned my account for further purchases. This is how they do business steal your money and shut you up.

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    1 month ago

    lan very good service very nice and friendly helped me look suit definitely needs a immediately

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    1 year ago

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    9 months ago

    Toys"R"Us is still but very different and dirty. Could use some more staff, has Jenga and a cool Spiderman toy.

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    3 years ago

    Went to the perfume counter at opening. Woman looked at me and walked away. Took my business elsewhere.

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    2 years ago

    Absolutely horrible experience. Two cashiers were so rude and unprofessional. First time in a Macys and don't think I'll go back.

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    Page 1 of 2

    Ask the Community - Macy's

    Review Highlights - Macy's

    “Rhonda in the furniture department is hands down one of the kindest and goes above and beyond to assist her customers.”

    Mentioned in 3 reviews

    Read more highlights

    Lands' End

    Lands' End

    3.6(10 reviews)
    0.3 mi

    Lands' End is the best wholesale retail brand in the United States, period; I am a quadrilateral…read moreamputee due to the infectious disease, Meningoccemia, which I contracted during the data collection phase of the cross-cultural GLOBE Leadership Study of efficacy of actual physical behaviors in decision making, which concluded that the most important things that managers can achieve is discerning what courses of action to support. As far as Lands' End clothing goes, I sort of "Grew Up" in the midst of a massive fight against the average stores, J.C. Penny, Sears & Roebuck, Inc., all competing with the other vendors, who are vying for a share of the market. Land's' End created value for consumers by using direct mail and the internet sealed the deal. Cheers. Mark C. Fearing, Ph.D.

    Swim suit statements relative to retaining color is debatable. I wore a dark purple and hot pink…read moretankini top that faded significantly. For about a year, I participated in aquatic exercises in an indoor pool 2 x week for about an hour each session. I faithfully washed the suit using mild soap right after taking it off and hung it to dry indoors. When I took it back to the store to show them how seriously bad it faded, I was given $20.00. That was an extremely low reimbursement for such an expensive top. I now have (purchased 6 months ago) a black & white striped tankini top I purchased inexpensively from Kohls that is retaining the colors as when first worn. Do not pay exorbitant amounts of money for Lands End swimwear.

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    Lands' End
    Lands' End
    Lands' End

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    Nordstrom Stonebriar Centre

    Nordstrom Stonebriar Centre

    3.0(124 reviews)
    0.2 mi
    •$$$

    It was fun to actually walk into a mall and retail store for the first time in 4 years it seems…read more Lingered in shoes, handbags and went upstairs for apparel. I find it difficult to shop and understand the vibe of each department. Assumed they expect you to linger down the aisle looking for a treasure. I did that and found a few items to try on and the service was great, welcoming and memorable so making it easy to remember who helped you. I would have stayed longer but felt overwhelmed with how they arrange their departments and the styling of the mannequins. Don't get me wrong as I like the quality but 90$ for a tank top. No Thank you. Anyways, I checked out with a few trendy yet sustainable items.

    The staff, specifically the short blonde haired Spanish lady has a big attitude. I returned an…read moreunused once-worn jacket that did not fit me. She started complaining about it smelling nice like cologne. (I was wearing some myself that day) then she proceeded to lecture me about returns and how they work? As if I am an uneducated person. Repeatedly making snarky comments and remarks. After spending several thousands here I am unwilling to come back to spend more, this lady clearly does not understand how to treat customers acting as if 1 return comes out of her own pocket. If management sees this you should fire her and replace her with someone who knows how to deal with customers. Happy to provide a recording of the interaction as well. Date of occurrence (09/14/2026) at 4:20-4:30pm. Thanks!

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    Nordstrom Stonebriar Centre
    Nordstrom Stonebriar Centre
    Nordstrom Stonebriar Centre

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    Macy's - deptstores - Updated September 2026

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