Everything about this experience was amazing! RITA is such a gem and incredibly knowledgeable on how to dress my husband's body type. He looked so sharp that I wanted to buy everything! They have the biggest selection of Big and Tall I have ever seen and the clothes are such great quality. Would not change anything! Best shopping experience EVER! read more

Called to dispute a charge on my receipt, talked to Brianna on the phone who was sassy and rude. Normally the employees here are pretty nice and helpful. Where they found her at I'm not sure, but if they want to keep their regular customers they better think twice about having her as an employee. read more

They have All Sizes. I am at the lowest end, 42 and 2XLT. The staff is always helpful to show you what they have and where it is. You can just browse or have them assist. And they have an on-line site. There Reward program is great. read more

So frustrated! Placed an order for my husband on 7/12, 7/13 I received an email that the order was cancelled and that I was not charged, but I was, I paid in store on the day I ordered. I contacted the store they said it takes 7-10 business days today is day 13, still no refund, called customer service they are clueless and don't see that as an issue, she then opened a ticket to resolve the issue, a said it would be another 3-5 days. Overpriced and clueless, great combination! read more

This is a new concept from what used to be Casual Male stores. Is used to be a frequent customer at those due to a lack of alternatives but stopped going when The Foundry came around. The only reason I tried out this new store as because of a $20 gift card I received in the mail. The problem I always had with the old stores was that they were small and cramped. It's a store for big and tall people, hello!? They also lacked variety. Fortunately, with the new concept they fixed these issues. The store has a clean setup with big, wide open isles, high ceilings and lots of room. Also the selection of brands has improved quite a bit. Now you can get anything from Calvin Kline through Reebok. The staff was also very friendly and helpful. After I entered I was immediately greeted by an employee, who asked if he could help me find anything. After I said I was just browsing he offered to show me the store and then let me explore by myself. The prices are still quite high, but it is definitely a huge improvement. I think I still prefer The Foundry, but it's nice to have an alternative again. read more

I've been here a few times, not sure why I didn't write a review....ok, here we go. They didn't have everything I needed, and that's more my fault than theirs...since I'm almost not a customer anymore, size wise, in the small direction. Customer service was great as the sales rep laid out lots of options for me to see and I did get a couple items. One of the reasons I came here was I know the quality of the product....guess I gotta get used to some other options, since I can shop there now. Parking was easy. read more

I have been shopping here since they opened last year. The staff if usually very friendly and available and they have a great selection of clothes that I like. I have also used their free ship to store feature by ordering things off of their website and picked them up at the store. The only reason I give them three stars and not more is because they sell a lot of the same brands and styles that other stores sell in the big & tall departments. I end up buying far more clothes from Dillard's at the mall because they have way better sales and also put their stuff on clearance when the seasons change. Shirts, sweaters, jackets, and pants on sale at Dillard's for 50% to 75% off is still being sold for full price at this place with no sign of them heading for similar markdowns. So while I will continue to throw some business their way, unless they get more competitive with sales and clearance prices I will continue to spend money elsewhere for the same items. read more

The quality of the fabric they use for their clothing is extremely cheap and items are not made well. My husbands new sweater should not have had two wholes in it and the store should have been more accommodating. read more

I've only been in the store to buy gift cards for my step dad. The sales associates have always been friendly and helpful!

We had an outstanding experience here. My husband needed new clothing for a new job. We found several stylish shirts, jeans and belts. They carry very cool Robert Graham shirts that I found to be less pricey than if they were purchased at a store like a Neiman Marcus. Excellent customer service from the store employee. We ordered a shirt, too, and it arrived quickly in the proper size. We will continue e to shop here! read more

I remembered why I quit shopping at this store when I went back today for the first time in over a year. The service is still horrible. For people that need help buying clothes, this may be a great place to shop. But if you know what you want and just want to find it yourself, stay away. I was told today to stop moving the shirts around because they were organized all ready. If I wanted a shirt I WOULD HAVE TO BE HELPED BY A SALESPERSON. I have been buying and selling clothes longer than this "salesperson" has been on this planet. read more

Criminally overpriced... they prices are outrageous especially for what they have... They are taking advantage of the Big Guy... Find somewhere else unless you like paying over.. I saw some gym shorts hat were $40 and not even Nike.. couldn't even see the name... come when they have a sale.. read more

This is honestly my first Yelp review ever. I had to write this because of the great service I received here. Taylor was awesome! I have been losing significant amounts of weight thanks to a surgery a few months ago and I wanted to start dressing nicer. I am tone deaf when it comes to fashion. Taylor helped me out and got me into some nice clothes. She even got me into some shoes and shirts that I would have never picked out for myself normally. Cannot recommend this place enough for you big guys like me. Are they a little overpriced? Sure. But the service and quality of clothes you get make up for that delta. read more

Good selection of big and tall men's clothing. The only drawback was that the salesperson who greeted us at the door and was with us through the entire process was very nervous and jumpy. After I picked out the pair of slacks that I wanted to purchase, I needed to have my wife complete the transaction because I was starting to have an anxiety attack due to his behavior. read more

I was very happy with my experience today at Destination XL. Nathan, the manager was right there to help. The store is large with a very nice selection of beautiful clothing for the larger man. I was birthday shopping for my husband and found tons of nice things. I was doubly impressed with the help Nathan gave. After asking me some questions about what my husband is like, he gave me some advice that I really appreciated. He wasn't there to just sell me stuff, he made suggestions about what he thought someone like my husband would appreciate. I appreciated him sharing his opinions of what men like! I intend to make this a regular stop when in town! read more

Exchanging a pair of jeans, purchasing another pair and yet were treated like an inconvenience. Wanted to try them on, sales lady barely could be bothered to show me where the dressing room was cog my god and she got impatient when I was taking too long. Was she mad because I prefer to shop online? Well you're not winning me over with crappy customer service. read more

Service is the key! A wide array of big mens clothes at a pretty good price. The staff though goes above and beyond in helping you find exactly what you are looking for. read more