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    Nordstrom Stonebriar Centre

    3.0 (118 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

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    SKIMS YOGA MAT (CUTS)

    First I'm not even sure if this goes to the store itself or the warehouse! If I could guess it would be the warehouse because there was no option to pick up in store! I couldn't wait for Nordstrom to receive this the skims yoga mat! As soon as I opened the shipping box that it came in the yoga mat itself was not in a box of its own! It was laid sideways inside the shipping box with some brown paper stuff on the side of it! It also had some sort of stains on it that I try to immediately just swipe off, but will not come off! It also looks like some sort of cuts on the label that is around the mat itself! I don't know what it is to be honest so I am putting pictures and you can determine for yourself! I saw other reviews, but thought maybe mine would be different and this is what I got! Something that is so pricey that I didn't mind paying for this was not expected! Then to find out they are SOLD OUT (which means I cannot exchange for an actual NEW one) so now I have a dilemma on my hands! Not VERY HAPPY AT ALL! I faithfully shop at Nordstrom and this is completely unacceptable! Sorry this happen to you and yada yada yada WILL NOT cut it! I should get a NEW mat! Not something that has been used and or get my credit back to my credit card and keep the used thing! This is ridiculous! $100 down the drain! Unacceptable and very inexcusable for a company with such a high reputation! I spend to much money to receive BS!

    I've had better service at McDonald's during lunch. Came in to look at suits and not a single "Hello" or "What brought you in ?" After being bluntly ignored by all four for 10 minutes I left and I'll gladly spend my dollars elsewhere.

    April V.

    This location is nice, but the girls upstairs in women's walks right by the customers like they are zombies. No, "hello can I help you find anything" I really needed help too, but the girls are so focused into not looking at the customers. I couldn't find anything, I got overwhelmed and left. Oh well.

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    25 days ago

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    4 months ago

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    Photo of Kurt V.
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    9 months ago

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    5 months ago

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    6 months ago

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    3 months ago

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    3 months ago

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    2 months ago

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    5 months ago

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    3 months ago

    Walked past four sales people in men's clothing and no one asked if I needed any help or even acknowledged me.

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    4 months ago

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    7 months ago

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    8 months ago

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    5 months ago

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    4 years ago

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    8 months ago

    Peggy in shoes was great! She was very helpful and patient. Ask for her if you're in the store shopping for shoes.

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    11 months ago

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    1 year ago

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    2 years ago

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    1 year ago

    Connie in the makeup section is wonderful. She helped me pick out a gift for Mother's Day. She's very attentive, kind and eager to help.

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    2 years ago

    You know it's bad when Macy's has better salespeople. Waste of time and makes online shopping look amazing

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    8 years ago

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    3 years ago

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    3 years ago

    No customer service anymore. Also, the 30.06 and 30.07 sign.. no thanks. I'll go to Walmart.

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    4 years ago

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    2 years ago

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    2 years ago

    Order item to be picked. Never was fulfilled. They are making it impossible to get refund. Horrible customer service.

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    5 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    8 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    Robbin in the shoe department was such an angel. Thank you for your help finding the perfect pair of loafers and Ugg slippers!

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    3 years ago

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    6 years ago

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    Marisa at the MAC Cosmetic Dept is a Superb & Knowledgeable Mgr @ their MAC Cosmetic Counter.

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    Nordstrom Stonebriar Centre - deptstores - Updated May 2026

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