The customer service of this store is unreal. I have never had a bad experience at 5.11 and always…read morehave a great time shopping. They have awesome sales, the patch of the month and other patches that are constantly updated. I pass by just to pick up patches from time to time. Their women's clothes is so high quality. I love wearing their stuff.

2016 was my first visit when store opened. Most of items are out of my price range but they have…read more20-40% discount during Black Friday weekend Nov 2022 so I came back. Sales staff very helpful including the Marine veteran (OooRah!) to help me find trousers best for me. I bought one pair and will get a couple more now.

Everything about this experience was amazing! RITA is such a gem and incredibly knowledgeable on…read morehow to dress my husband's body type. He looked so sharp that I wanted to buy everything! They have the biggest selection of Big and Tall I have ever seen and the clothes are such great quality. Would not change anything! Best shopping experience EVER!

Called to dispute a charge on my receipt, talked to Brianna on the phone who was sassy and rude…read more Normally the employees here are pretty nice and helpful. Where they found her at I'm not sure, but if they want to keep their regular customers they better think twice about having her as an employee.

Being a fella of good stature, I have popped in here several times. Every time I come in the…read moreavailable staff have been super helpful when I ask for a style or specific fit. Spending lots of time with me to find blazers, pants and shirts/ties if that's what I'm looking for. One time I came in with my wife who just lost her father- we had his rough measurements and the staff member walked us through affordable options - my God he was super accommodating and suggestive of what would work for her Dad. The result is we found a GREAT suit that elevated my father-in-law well beyond his means and ultimately we were blessed to have such a helper who even shed a tear while assisting our search. This wonderful suit was taken to Colombia to a small town where everyone appreciated it and the care given in picking it out. For me, Mens Wearhouse has never failed me. 6' 1" and they have many sizes at the shoulder and waist to choose from. Everyone has been helpful- almost like a personal assistant, genuinely interested in your purpose for coming in. Not sure what other negative reviews are about even having read through them. These people have been nothing but super hospitable and helpful/empathetic to me. And I'm probably not the largest purchase of their day. This is my go-to shop for proper clothing for almost any occasion.

I spent $1000 in one visit in December 2025 at this store. I visited again in January 2026 to…read morereturn one $90 pair of slacks of which I inadvertently purchased forgetting that I had an identical pair already at home. As soon as I entered the store with a small MW bag in hand containing the pants, this gangly, Hispanic woman - mid-50s, short hair with glasses - rushes to the door loudly asking me why am I returning an item and why had I chosen "her" store. I responded to her that I was returning the item, because I could - for one - and secondly, I had originally purchased the item at this store. She continued with her complaints about the return and how she gets tired of people returning items to "her" store, "just because it is the largest in the area and makes the most money". What kind of halfway intelligent person makes such a scene at the front of a store before they even know what was being returned, if the customer preferred an exchange or even wanted to pick up something new during the visit? I guess that Mens Wearhouse doesn't train their employees to understand that if a customer needs to return an item, unused, tags still intact, with the original receipt in hand, they shouldn't be met with obnoxious, unprofessional behavior by a clown masquerading as a responsible professional retailer. Again, I spent $1000 at this store during my December 2025 visit, so a simple return of approximately $90 from the same $1000 transaction should have been handled efficiently and professionally. Just because the customers are buying off the rack at Mens Wearhouse, it shouldn't mean that it is acceptable for the customer service there to be on par with what one might experience at the flea market in a third world country. If you're in Frisco, skip this store, and try ISW, Jos.A.Bank, or elsewhere in Stonebriar Mall - it's better to pay a little more, and actually receive an acceptable level of customer service from quality people.

It's a good place to find a random designer find but if you were looking to sell items, you might…read moremake $1.50 per item. It's not necessarily worth your time unless they take absolutely everything you bring in. The employees were very, very nice and helpful! The process of selling items was super easy. The store is very clean and tidy, but the clothes are not organized by size making it a little difficult to go right to your size and browse. It looks like it was more arranged by color and style more than anything.

I'm not one to go out of my way to review this but I believe this needs to be said. I've come here…read moremultiple times over the past 10-12 months. I use to sell vintage clothing and offload alot of my stuff here. In the beginning they've felt fair , I don't expect 80-90% but at-least reasonable pricing. It was good margins for my higher end vintage. It felt fair, 175-200$ jackets they buy for 35$-45$. The last two times it's been nothing like this. All tshirts (some worth 300$) lotted up for 5$ , 7$ , 8$ price points. The "unique " items don't exceed 20$. Some I understand but others aren't getting throughly priced. In the past it felt like i was dealing with the managers or more seasoned employees. Now i don't believe so. In the itemized receipt i have about five 100-300$ shirts asking 5-8$ when before I've brought cheaper shirts worth 50$-70$ that I received 10$ for. 200$ (average sales and sold comps) Ungrateful dead shorts got priced for 6$. That's 3% ! That's insane. When seeing the clerk I told him we are too far off. He was frustrated which I get and let me know they don't move vintage as well as other things. Understandable just not at the price points. He did ask me what I wanted for everything , I told him I'll take this else where just cause we were too far off. I do understand his frustration but it took him 20 minutes to price out my 37 items. Which means to me time wasn't taken to actually look at the value of the higher valued items. I had some lower value items mark and detailed as "unique" items , while some expensive shirts were grouped up in "men's shirts" I hope this changes. The beginning experiences I had with these guys made me want to come back again and again. A few times the guys even showed me where they got price points from and explained their process , which I really appreciated. I hope this reaches the right people and this gets fixed. I know there can't be an exact training for these kind of things. But when I use to get offered 25%-30% and now it's 1%-10% it's insulting. I don't think they are trying to pull one over on me, but it just feels like it's unseasoned individuals estimating my order and not taking time to price out what's in front of them. No hate or negativity to the individuals. Business is business and I'd love to come back for future estimates.

Friendly staff were helpful. Stylish shirts were sharp. What else can you ask for?…read more Thank you J Crew.

Horrible customer service from Lucia Flynn. She is very difficult to deal with . She refused to…read moreoffer me a merchandise credit on a gift I received . I shop all of the time and she's very difficult.

I used to love this Uptown Cheapskate location. The staff was always friendly, the selling process…read morefelt smooth, and I never left without at least an $80 payout. It genuinely felt worth my time, and I used to recommend this store to people. Unfortunately, my most recent experience was very different. The in-store pricing has gotten pretty high -- most items are $20+, which is often only about $5 off retail. For a resale store, that doesn't feel like much of a deal anymore. The bigger disappointment was the selling experience. We brought in three full bags of quality items, and while nothing was said outright, the staff's demeanor made it feel like it was an inconvenience. The energy felt rushed and dismissive. They ended up taking only five items, and one entire bag was returned to us in the exact same order we dropped it off -- clearly untouched. It was frustrating, especially considering how positive my experiences used to be here. I'm not sure what's changed, but this visit didn't reflect the friendly, fair experience I had come to expect from this location.

Uptown cheapskate is a favorite!! Love to shop for name brands clothing/footwear/ accessories etc…read moreand it's fun shopping for the whole family. Unbelievably affordable prices!!! Lots of locations in north Dallas!! Highly recommend it! 5 of 5

I am not sure what is going on with Saks Fifth Avenue, but I would strong discourage anyone from…read moreshopping online. Dealing with their customer service and refund process is a pain, and in some cases fraudulent!!

These stores have gone more and more to a discount platform. The merchandising is a bit more…read moreupscale than Marshall's or TJ Max but you have to hunt and peck to find things. Usually the merchandise is not "deep" but you can find a little of this and a little of that. Today I did run into the nicest salesman I think I have ever met in one of their stores. He was working in the shoe department and he was super helpful!!!! FYI I seem to find nice shoes and sunglasses at their stores!!! So give them a try.

Great afternoon experience shopping, chatting and buying some fine sports coat and pants…read morecombinations. An independent clothier, it doesn't get any better than this boutique. A relaxed shopping environment. We didn't want to leave!! Tom and Toni

My husband only comes here for his suits! Amazing quality, priced pretty decently, and they have a…read morevery unique collection! The store owner is so sweet and knows his suits!

My friend and I went to MAC cosmetics which is located at this location. I had went to Sephora…read moreprior to coming here, and the ladies there weren't that much of a help. We walked down to Nordstrom. We were immediately greeted by Nikki at the counter. I was telling her what was going on. I'm not big on makeup at all. She took the time to find the right foundation for me. She even applied it just to make sure. The ladies at Sephora didn't even do that. I really appreciated her taking her time and having patience with me. Her customer service skills are excellent! You can tell she has passion for what she does and wanting to make sure you feel beautiful.

This review is strictly for the sales staff in beauty/skin care…read more The short: RUDE, RUDE, RUDE. Do not shop here. I just left the mall and am still annoyed because absolutely no one working there so much as acknowledged myself or my husband when we walked through the area to look for some moisturizing cream. There are no other customers and every single sales person was either on their phones or chatting with a coworker. I've worked in retail my whole life and it's not always pleasant but I was trying to look for something specific to buy. I'm not going to slop on makeup and get dressed up so I can give them my money. Do not shop here and support the abhorrent behavior of these salespeople. They're completely unprofessional and don't deserve any commission. I feel sorry for the other departments because the staff in baby/kids is always helpful without being too aggressive. Management needs to asses who they're hiring.

I went in to get jeans and I was putting them in my purse when a worker asked if my bag was real…read moreLouis . All of the young girls seemed to be kind and friendly which was a good sight to see it warmed my heart to see children being children and not vaping, or taking drugs. but their laugh was very annoying, that's something they can't help though so what are you gonna do about it. Zooma out

This is my favorite clothing store!! I buy wayyy to much her but I love all their stuff. And the…read morepeople who work here are so nice! Check the clearance section and get on the email list-it's totally worth it.