What a sale!!!!!!!!…read more The semi annual sale is happening right now and the deals are amazing! I got a plaid tunic top for super cheap today! It's normally $50 but with the deals and my coupon, I got it for $5. That's incredible! What a steal! Run into Torrid while they have the sale going on! Service was great too. They asked me if I needed any help and then offered to get me a fitting room.

I went in today because I ordered a shirt online that was too big and I wanted to exchange it…read more Unfortunately the item I had purchased was an online only item. But Crystal was wonderful. She made arrangements to return the shirt and ordered a size smaller for me. While we were getting all of the billing and shipping info up to date, I had made a remark about wishing I hadn't forgotten my fan. She turned a fan on for me at the register. It was awesome.!! I am old and not in good health. So her doing that for me showed exceptional customer service. She deserves recognition for her kindness. Thank you Crystal, for taking such excellent care of me. And, as a bonus, I was given a card with store credit because the item was now on sale. Score!!!

So many items and selections are great for both women and men. Kids section should carry more…read moretoddler girls items. The staff at the front is friendly but the one on the back in the fitting room is very selective. She's nice and helps out certain types and just does whatever with others. Love the linen collections of H&M I always buy them for hot summers. Overall, it got better and more organized than in the past.

I was in the fitting room and overheard someone asking the male attendant to grab different sizes…read more He happily went to get them -- super nice! Then when I needed a bigger size, I asked the female attendant, and she just stared straight into my eyes for a good 30 seconds, pursed her lips, and said with attitude, "We don't do that here." I was so confused. Luckily, the same male attendant came back, and when I asked him, he gladly helped me. You could tell the female attendant felt some type of way because she snatched the smaller skirt from my hand and said, "Can you give me back the hanger please?" like she was mad about customer service itself. Ma'am... there's a better way to say what you said. In short -- just put fries in the bag, bro

Very clean and inviting store with a huge selection of both Men's and Women's attire!…read more The service was great, very attentive and helpful! Sales are always going on so it's a Fantastic value for all shoppers

I had a well-worn pair of business-casual pants I recently accidentally ripped. I came here since…read morethe original pair were purchased at Banana and I liked them enough that I wanted to get something similar. Despite being at an outlet plaza and having signs proclaiming "50% OFF!" I didn't think the prices were much better than a "regular" Banana Republic store, even with the discount. The men's section, like all Banana Republic stores, is much smaller than the women's area. They have a large selection of shirts but not a great variety of pants. But I quickly found a pair which were almost exactly like the ones I had. And in my size! Yay! The woman at the register was pleasant and checked me out quickly. I was in and out of there in less than 10 minutes. Double Yay!

Great quality jeans! Pricey but worth it for the impeccable quality. Came here yesterday for a…read moregirls day with my bestie and Vyta (so sorry if I'm spelling your name wrong) made us feel so comfortable and helped us try on the best options based on our likes and dislikes. The staff is so nice and will definitely be back.

Popped into this Madewell for an in-store pick-up and had a solid overall customer service…read moreexperience! The shoe size I thought I needed ended up being way to big, they didn't have the size I thought I needed, but the employee brought out the closest they had and it ended up being the perfect fit. I was in and out of there quickly and she honored the online sale price that was listed for the shoe (it was a great price). I generally love Madewell for balancing everyday wear and some work attire and would definitely come to this location again.

Jonathan is super nice, literally love his energy everytime i come in, he's so helpful he literally…read morehelped me dig around for madoka magica shirts in my size even checked the back everywhere to bring me more like thank you so much so kinddd love himmm

I preordered some items from the HOT TOPIC app & was directed towards this one. I can never go…read morewrong with HOT TOPIC prices. This location was clean & well stocked. The salesman was very personable.

Catherine was amazing! She saw her team needed help and jumped in. Great variety and the discount…read morerack is poppin! Thanks Catherine!

Have been to this Levi's store multiple times. I feel like most of the times I have been there the…read morestaff is not friendly. They just seem to be having conversations amongst themselves. There never seems to be a greeting or asking if I need help with anything. I'm usually the one going up to employees to ask for help. On my last visit I went there with my son. He picked out a few items and we went to the dressing room so he can try them on. Got in and out of the room and nobody asked if we needed help looking for anything. Went back and got some more clothes and then back to the changing room we go. Second time coming out of the dressing room one of the employees asked if we had gotten a promotional discount card. I was honestly very surprised that an employee had finally acknowledged us at the store. I wish I had gotten her name. A few days after purchasing some Jeans my son wore them for the first time. He only got to wear the jeans a few hours before they tore. He was simply standing up when they tore. I called this Levi's store to see if they can give me a refund or exchange and was told they could not do anything about it there. They told me to contact Levi's and I was provided the number and website where I can file a claim. I called the number provided and within a few minutes I got an email with instructions on how to file a claim. I'm still waiting to hear back. This store usually has pretty good deals and usually also has a clearance section with even better deals. I just with employees were a little friendly and more attentive. Also wish they had more size options. The shorter lengths for men hard to find.

Bad service, not clear on how many items you are allowed to purchase…read more I tried buying 4 and they limited. They did not even tried .

I recently had a disappointing experience at this store that I feel compelled to share. My wife…read moreselected six sweaters of the similar style and size in different colors, a common way many shoppers make purchases today. However, at checkout, we were told we could not complete the purchase due to a policy limiting customers to five of the same type of item per "customer group." We clarified that we are not resellers and that the items were different in style and color. Despite this, the associate still refused to proceed with the transaction. While I understand the importance of preventing bulk purchasing by resellers, the way this policy was applied made us feel unfairly judged. As Asians, we could not help but feel that the assumption made about us was inappropriate and potentially discriminatory.

I can't believe I've just discovered loft. As someone who is 5'5", finding pants in any "normal"…read morestore is difficult as they are all inevitably too long. Not at loft. Also, can I just say their trouser pants feel like I'm sliding into butter. Delicious! I feel sexy AF in those pants and I'm at work! Don't tell anyone. The staff were friendly and helpful, and the price is pretty much spot on. Can't wait to go back again.

My wife and I stopped by here today because she want to check out their shirt selection. We thought…read morethis store was going to be the same as the Loft we have in Northridge Mall but it's a different store. My wife found a shirt that was on half off and she liked it so she purchase it here. This store is pretty big compared to the other Loft store we been too. My wife was happy with her purchase and experience here.