Didn't end up hiring them but had a great experience. Jason responded to my query by email AND with…read morea phone call. He let me know that the problem wasn't something he was tooled to address BUT gave me a great recommendation for another local company. They were as good as he said they were. Now I have two go-to companies.

Jason was great. Did quality work in the timeframe he had indicated originally…read more . He listened to what I wanted and needed and gave me exactly what we talked I would highly recommend Swell Plumbing!

I WOULD NOT RECOMMEND THIS COMPANY AT ALL! They are very overpriced and do not do quality work. We…read morehad to call them back due to poor installation and the next day it was broke again. I had to fix it myself as there are incompetent to do it.

I had a new water heater installed last summer. The plumber they sent was professional, fast, and…read moredid quality work. The cost was also very reasonable.

Beware. Mario Bassin is a drama queen and cheat who brags loudly about his excellence, complains…read moreendlessly about everyone else, and refuses to take responsibility for his mistakes. He ordered more than $1600 in extra fixtures he knew we did not need so that he could collect his commission from Morlan's, and promptly quit the job, claiming we were not ready. (Another plumber came in the next day and did the job with no problem). I returned the excess materials to Morlan's, which credited the full amount to Mario's account. Mario never refunded me, and replied with belligerent rants each time I reminded him of his obligation. After 6 months, I filed a CCB complaint and he failed to respond to the CCB mediator. I have had to file a court order and am awaiting judgment.

We used Bassin Plumbing for a total second floor master bath remodel at the recommendation of…read moreGeorge Morlan plumbing. Unfortunately, I trusted their recommendation and didn't check them out with the CCB. Had I done that, I would have steered clear as he has had previous (and recent) complaints. After my master bath was completed, I noted water leaking under my sink and my shower water didn't get hot. They came out and corrected these issues. I didn't use my bathtub for almost a month as other remodel was being finished. When I did use my bathtub for the first time, I could hear water leaking the entire time I was in the bath. I had no idea how big of an issue this was until the the next morning, when I went downstairs and had water leaking through my ceiling onto my dining table. They came immediately out to investigate and after cutting a hole in my ceiling found that the leak was from the drain itself. Basically the water was leaking around the drain and pipes. The owner was initially apologetic, accepted full responsibility and assured us he would take care of everything. At this point, we were skeptical and had lost all confidence in this company and the quality of their work, as well as their work ethic/integrity. We checked with our home owners insurance, who said they would cover these damages. We offered to have our insurance company take over, if Bassin Plumbing was willing to cover the $500 dollar deductible - they could then "walk away". He declined, stating he accepted responsibility and wanted to take care of it. Over the next several days as they were repairing the drain, the owner and his employee, Tim, started to place blame on anyone and everyone - deflecting from themselves and the work they did. It was so unprofessional and just added to the stress we were already experiencing. For example, saying things like "you must have bumped the tub knocking the drain loose". Really? They also tried to blame the tile guy - stating if he'd grouted around the drain, the (entire bath tub full of ) water would have leaked upstairs on the bathroom floor instead of down stairs through the ceiling causing all the damage downstairs. Really? Had they put the drain in correctly, set the tub correctly and properly tested everything - there would not have been a MAJOR problem. The tile guy had NOTHING to do with the plumbing - which was the cause of the leak - not the grout or tile or anything the tile guy did or didn't do. Also, since all this occurred I've looked through the owner/installation manuals (they left) and discovered they did NOT set the tub per installation instructions. I also learned you are suppose to fill the tub for 24 hours to test for leaks - this also wasn't done . I did question if they tested ANY of the plumbing - come on, a leak from a sink, a shower that doesn't get hot and now a major tub leak and I'm suppose to believe they did proper testing? I'm calling BS. The evidence speaks for itself! After all the drywall and painting work was done to repair the damage done by the leak, the owner of Bassin Plumbing refused to pay. He reasoned that the tile guy should have to pay for half of the cost. However, at the time of this review - we haven't received even 1/2 the cost of repairs. The cost of repairs was really nominal ($1150) and less than I expected and only a small fraction of what I paid this plumber to do such terrible work. It's unbelievable to me that he would be so unprofessional that he would go back on his word, not except responsibility for his work and make excuses and blame others for something he is so clearly responsible for. Had he done the right thing and taken care of this as he said he would, I would not be writing this review. I would have never recommended him and warned anyone I know looking for a plumber to avoid him at all cost - but I would have spared him a bad review. However, I genuinely feel writing this review is the responsible thing to do to warn others, as I wish I'd been warned.

DoneRite, DoneQuick! 11/10, highly recommend…read more Our 100+ year old main water line went kaput and we were so very stressed about it. We called multiple plumbers for quotes and the last quote we received was from DoneRite. Roger and Rodney showed up on time at 10 am, crawled under the house, and ended up quoting us on a new water line. The main concern was how long it would take to get a directional bore company out to drill the hole, but DoneRite stated they could work on the boring company's schedule to get this fixed for us ASAP. Roger and Rodney left and I was already feeling better about the situation but was still nervous about how long it would take, given the time estimates we received from other plumbing companies. About 20 minutes after they left, they came back to tell me that they spoke to a boring company who happened to have availability TODAY. DoneRite stated they would clear their schedule if today worked for us. At this point our yard had been torn up for four days and I was already over it. So we jumped on the opportunity. Roger and Rodney came back at noon with the boring company and they had our new water line in and working before dinner time. They even set me up two new spickets to make watering my garden easier. They were the nicest guys, very genuine and hard working and extremely thorough. If you want it done right and you want the plumbing to last, call these guys. I can't recommend them enough!

Major upselling and communication issues. Went from simple back up alarm for $700 to $4800. After…read morehard communications bill went down to $4300. Had to threaten filing with Contractors Board to get resolved but still paid 6 times original bid

found a leak neither we nor our plumber could. He showed up on time. Very efficient. We will…read moreuse them again when/ if needed.

I called Dan's when I had a leak coming up through my kitchen floor. The admin quoted $360 for a…read morevisit and then went to schedule with Dan; when she described the issue to him, he said, "tell her she can save her money, it's the water line to the fridge and a plumber can fix that." And that was indeed the issue. They could have easily taken my money, but didn't . . . but i'll gladly give it to them in the future if I need their services!!

My 3-star rating is related to the work that was actually done to unstop my kitchen sink. I had…read morehired Molalla Plumbing 3 years ago to perform the same work and the guy that came out was amazing. He not only cleared the drain but he cleaned up after himself and left my home in perfect condition. So this time, when the drain once again quit draining, I called Molalla Plumbing. They were able to come out the next afternoon and a different guy than last time came out to do the un-stopping of the drain. The problems started when the snake he was using made a turn and instead of continuing down the main drain line from the kitchen, went up the drain line into the bathroom where it knocked off the bathroom sink drain pipe and spewed nasty stinky almost-black "stuff" in the area under the sink (by the way, it's never a good thing when you hear the person doing the work say "uh oh"). I had been sitting in the living room and I heard him ask if I had any towels that he could use and of course I pulled out a couple of towels for him to sop up the mess on the floor (he had also turned on the water at the sink faucet before he realized that the drain line had come apart so there was also fresh water pouring into the space under the sink.) He had removed the items under the sink (fabric softener, clothes soap, cleanser, etc.) to put the pipe back together and then he put all the things back under the sink and closed the cabinet doors. I paid the bill (which turned out to have a bigger surcharge for using my debit card than he told me it would be) and as the guy was leaving, I asked him if there was anything I needed to do about the bathroom and he said "no." After he left, I decided to check under the sink and found that nothing had been cleaned and that the mat under the items was soaked with the wet stinky gross mess. He had just put everything back without cleaning anything. It took me more than a half hour to pull the items out and clean them off (some things had to be hosed off outside because they were so covered in that stinky stuff I couldn't get them clean any other way). The mat had to be thrown away; it was not recoverable. Wished I'd taken pics but all I could think of was to get it cleaned up before it all dried! So, 2 stars ("could've been better") for a kitchen sink that actually drains now but docked 3 stars for the mess that was left and the bill being more than I was told it would be. Next time I'll be calling someone else.

I had a leaking hot water heater. I called Molalla Plumbing and talked with Trevor. He gave me an…read moreestimate over the phone that was very reasonable. He came over later that day and installed a new hot water heater. Took him about 2 hours and the final price was less than he quoted.

This is the second time I have used Legacy Plumbing in Dallas, Oregon and I have not been…read moredisappointed. Erik was Professional and prompt. He doesn't clean out drains and that's fair enough, replaced a bathroom sink, fixed a leak and re-routed a drain pipe to the garage all for a good fair price! Thank You!

Our septic inspector indicated our sewer line needed to be repaired. Andrew scoped the line and…read moregave us a proposal very quickly. I scheduled the work for their earliest opportunity and they did exactly what they said they would do. Problem solved and everything is working great. He gave me some text updates during the process since I was at work. We also spoke on the phone for clarification on a couple of items. We are very happy with their service. They also have a great system for sending meeting reminders and you can pay the bill online.

South Clackamas Plumbing sent a very competent young man, Cody. He found the problem, explained how…read morethe main needed to be fixed, and completed the job in under 2 hours. Cody also noted another problem under the house, which was very helpful. Cody was friendly knowledgeable and did a great job. We will be calling South Clackamas Plumbing again and requesting Cody. Sorry if these is a repeat, but my first review didn't seem to get posted.