I have been a customer of this company for 37 years and they never cease to amaze me. I go to the…read morestore to purchase filters every six months and they are always friendly and helpful. They come to my house for yearly maintenance and Joshua and Andrew are knowledgeable, professional and experts in what they do. Today I had Aron come out and he is as good and personable as he was 27 years ago. He knows his business and does a great job. I highly recommend them.

I went to Water & Air Works to inquire about purchasing a water softener as at least one local…read moreplumber I contacted for the same purpose sources their water softeners from here. I was impressed to see the large selection of brand-name softeners, parts, filters, filter housings, and specialized cleaning products available. If you need filters, pure cleaning products, or parts, Water & Air Works seems to be a great place to go. While the person at the counter was very friendly, they were not able to answer my specific softener questions (such as uplift tube diameters, control valve waterway diameters, brands of resin tanks, etc.), so they kindly took down all of my contact information, and told me that they'd have Aron call or e-mail me with answers to my questions, pricing, etc. A week and a day elapsed, and I'd not heard back at all so I called again. The same employee who helped me in the store remembered me and said they'd have Aron contact me, which he did, the following Monday. Aron was able to answer all of my questions, and explained that their business model is that they do not sell water softener systems directly to end customers. If I were to purchase from them, they require the installation to be done by them as well. Aron explained that they do so because they're feel responsible for any issues or questions with direct purchases, but if they didn't install it, they may be having to support something that they had nothing to do with. Their pricing for an installed system was higher than most of the bids I received, but part of this is because their system includes a sedimentary pre-filter and an activated carbon filter upstream from the softener. While this makes sense for well water, which is what most of their business appears to focus on, I don't think I need either because I'm on city water. Water & Air Works is a great place to get filters and parts, as well as to visit if you have well water and need a complete treatment system installed. If this is your need, Water & Air Works offers a one-stop shopping experience.

Horrible experience!! Our HOA hired Pilot to install a sump pump in our crawl space. They did not…read moreput it in the correct location, properly trench the sump pump/crawl space and improperly connected it to a sewer line. When their faulty job was called out, they entered our vacant home unknowingly to us and ripped everything out. They left a big mess (large pile of muddy dirt, a water filled basin, and plastic pieces. We had to pay out of our own pocket another contractor to do the job correctly.

No good. I found a plumber much cheaper. bad customer service overall would call around at least to…read morecompare prices.

Our Well had lost pressure. Called early this morning and when they got scheduled their specialist…read morewas out with in the allotted time schedule. We have over the years worked with "Mather and Sons" for all our Water Well needs. Can't find any better!

Do not use!!!! Terrible service!!! Had an issue with the pump coming on every 8 minutes. That meant…read morethe tank was draining 40 gals of water every 8 minutes. I called Mather which installed the pump in 2005 as I thought that the check valve was faulty. They sent a field man out and he checked the check valve and said the pump system was ok. My problem was that leaking 40 gals of water every 8 minutes will leave a real mess. I could not find a leak anywhere along the short run of line to the house and barn. I called them back after searching for the leak to ask some questions. After three days of talking to the receptionist and she telling me that someone would call and no one did, I called Leak Detectives. They came out and stated that the water was leaking back into the well through the pipe or check value, the outside lines where OK. I then called Mather's again as I had paid them 155.00 for the first call out. I was told by the receptionist stated that she would contact scheduling and get back to me. After a day and not hearing anything and with being out of water for almost a week I called another pump service. They were on the property within an hour and two hours later fixed the problem at a fraction of the price quoted by Mather. Poor, poor, poor service.

I had a leaking water pipe from old good wear and tear under my crawlspace. I called True plumbing…read moresince they were referred by a friend of mine that had work done by them. Not only was the person that answered the phone really nice but they also tried their best to fit me in as soon as possible. The drip of the leak was driving me insane and making me so anxious. My technicians name was Eric. Not only did he explain to me what the issue was but he too was also very nice and answered all my questions (because you know, your girl is no expert so I hope I didn't annoy him ). He also told me up front of what it would cost. For me shopping around, their prices are great! He did a great job, checked that everything worked and even showed me the pipe of where it broke (since I was so curious!). From start to finish, great customer service! Thank you so much! Now wish me luck on getting the Portland Water Bureau to asses the fix so that I can get some credit back for that leak.

I called this company for what should have been a simple valve replacement due to a leak. During…read morethe phone call, everything seemed professional and pleasant. I specifically asked about their rates and was told pricing would depend on the job. When the technician arrived, I was quoted $649 plus tax for a repair that took about 1.5 hours and roughly $20 worth of parts. The price felt completely unreasonable for the amount of work involved. Will never use them... Unfortunately, this experience left me feeling overcharged. I will not be using this company again and would not recommend them based on my experience. To top it off, they have a fake 4.9 star rating on their website, which you can not leave a review on it. I will be calling BBB and will report them. Fraud.

Just had a lot of work done by Jake, who was awesome! He was professional, courteous, and very…read morethorough in fixing our plumbing. Will definitely use him for future work.

Zack from Service Pro Plumbing exceeded our expectations. We have rave reviews and will call…read moreService Pro Plumbing again. Zack replaced an outdoor facet that was problematic and not working. It was a good experience from the outset. We received a text that he was on his way and his photo - security conscious. He was driving a clean, logo'd van. He smiled, made eye contact, introduced himself and shook hands. He looked over the situation and gave his recommendations. We were pleasantly surprised at his professionalism and high-quality work. He replaced the faucet with a better quality one and reconnected the hoses. He was clean and organized. I would repeat that we will call Service Pro Plumbing again - and hope that the technician is Zack.

I'm still 'wowed ' by this company! I can see why this company gets five star reviews. Fast…read moreresponse time on my issue. They arrived quickly to remove and replace my leaking toilet. Kell and his helper were truly Pros at their trade. Very courteous as well. I've just jettisoned my trove of other plumber's cards. Only need one now.

From start to finish Kell, and Ravim were knowledgeable, professional, and more than willing to…read moreanswer questions. I purchased a Toto G450 toilet/bidet and needed a tankless WH flushed, and they did a great job. I also had a leak on an outside bib which they fixed perfectly as well. The toilet works great, and the other items were done flawlessly. The prices were reasonable, and they were able to come out the next day. I definitely would hire Waterways again to do any plumbing work.

I just had a wonderful experience. Another company had come out and estimated $1400 for a clogged…read moremainline. I called Pacific and she gave me an estimate and told me what might increase the cost and how much, under $500. CJ came out first thing this morning, took care of it and told us what the problem is that caused it. All for $225. He was polite as he efficient as was the person I talked to on the phone yesterday. I will definitely be calling Pacific Drain for my future plumbing needs.

I hired them due to reputation and first impressions. With…read morerare exception I found the professionals I worked with very pleasant, from the team working the ditches, the plumbers running new water lines, and the office staff communicating with me. At this point they have thousands and thousands of my dollars from work on our old house. My grief is that a finishing part of a project where I misunderstood the scope specifics (admittedly likely due to my fault) now has me searching for a professional plumber to finish. I'm to be left with a "roughed in" half bath addition. My bad that I was not fully clear on that meaning. Their plumber onsite said it'd be relatively quick and easy- under an hour- to finish off. The office bid me 600 more of my dollars. They then came down a bit from that but in my opinion the quote is still crazy high for "about an hour... easy " work, particularly as I am an ongoing customer in an open project. I completely understand I would expect to pay for additional work out of original scope, but seriously? Such a high quote for an hour for what reportedly is a simple job for the plumber? Seems very unreasonable to me. They've now lost a customer and left sourness in the wake. It's a shame. I've learned my lesson. I'll in the future be careful to be wholly complete in my communication, and I will try to avoid such large corporate structures that seemingly do not care about my satisfaction. L.

We had a great experience with All County Plumbing. Their team responded quickly, communicated well…read morethroughout the project, and was professional and courteous from start to finish. When an unexpected issue came up, they stood behind their work and made it right. That level of accountability says a lot about a company. If you're looking for a plumbing contractor that is responsive, professional, and committed to customer satisfaction, I highly recommend All County Plumbing.

DO NOT GO HERE!!! I had a toilet wax ring replaced in Jan 2026 ($405) and it was leaking by Feb…read more2026- called to get a credit off install of a new toilet (which I purchased). They scheduled the wrong date of install- so I basically took a day off from work for nothing. Sandy the Manager doesn't return calls and is very combative with customers. I'm using another company with a better reputation and stands behind its work.