I contracted with Culligan a little over a year ago. My contract calls for five five-gallon…read morebottles. Every month, the driver leaves between 1 and 3 bottles. When I call to report it, the manager personally delivers the missing bottles. A few months ago, the driver stopped delivering to my front door because it hurt his shoulder, and if I'm not here to pay him $10 to bring them up my steps he won't do it. Today I was at work, and he left them on a public sidewalk!! The manager is nice and apologetic but we are talking every month for a year delivery has been short. It's frustrating to pay for something I'm not getting.

I have a Culligan under-sink filtration system. When I moved, it took Culligan a month to schedule…read moreinstallation of my system. Want to replace the filters? Ha!! You must buy the filters from Culligan, but when I called I was put on hold for an hour. Gave up and ask Ed d for a call back. They called me back the next day at 5:00 in the morning. As far as I can tell, I will have to pay for them to come to my house to replace the filters for a truly outrageous fee. Looking at upwards of 4 figures for a simple filter change. What a horrible company.

Marianne is Phenomenal! She was most helpful in guiding me through the benefits of Kangan water. I…read morefound the Information she shared to be relevant.. especially in today's society, were so many struggle to maintain balance in the areas of nutrition and proper attention to ones overall well being. Thank you Marianne for your passion and commitment to helping others. Blessings Lannette (Lanny)

I bought my Enagic machine from Marianne at Portland Kangen Water. We love the great taste of…read moreKangen water an the fact that it's so easy to drink, we can drink tons of it. Hydration is so important to health. Marianne is very knowledgeable about Kangen water and all the all the uses for it -- from drinking, to cooking, to cleaning, and beyond. She is also really helpful in explaining about the care and maintenance of your machine (even years after you bought it). If you plan to buy a water ionizer from ANYONE, buy it from Portland Kangen Water.

P1 Plumbing...IS MY PLUMBING SERVICE AS LONG AS I AM A HOME OWNER...Which will be unchanged until…read moreit's my time. This team of professionals, where do.i being...honest, told me what i could and couldn't do without XYZ (was not in my budget), quotes were on point, I telework, and they respected even that environment. We had a funny crawl space moment that I have told no less than 4 friends cause it was funny...my very bad, curious cat Moxxie...needed to know what they were doing in a "SPACE? SHE DIDN'T KNOW WAS A SPACE!" Needless to say, she shocked the crew! After the fact. This Company could not be more recommended by to......I DON'T KNOW WHAT?!!! THIS IS YOUR NEXT PLUMBER COMPANY.. CAUSE THEY ARE MINE FOR SURE!!! Call them..you can thank me later!

Cannot overemphasize how easy and painless it was to work with Yuriy and his team…read more He showed up on a Sunday evening to confirm the water main leak from my house to the meter at the street and then they worked fast over the next couple of days to get me back up and running with a new 1" line. Jessica called or texted every day to let me know what time to expect the crew and I really appreciated the communication. I got an email copy of the approved permit inspection report the same day they finished up. What an amazing group. Thank you Yuriy and Jessica!

We had Eco install soft water and under sink water purification system. Donaven & Samuel performed…read morethe installation. They were clean, informative, respectful and skilled. They did a wonderful job and cleaned up after installation. They had to go under the house and that part of job was also very clean. We would highly recommend this company to anyone looking for a water purification system, and water softener.

I have a whole house Ecowater Arsenic Treatment system that requires yearly replacement of the…read moremedia that removes the arsenic from our water. Aaron and his team have provided excellent service for my system over the past two years. They have gone out of their way to locate the Metsorb media that I prefer for my system, and both of the technicians who came to my house were very professional, on time, and efficient. They also were willing to answer all of my questions about the system. They also replaced the UV bulb and sleeve in the ultraviolet light system that kills bacteria in our well water. Overall, I am very pleased with their service, and give them my highest recommendation.

I used the projects on yelp to get a quote for a loose kitchen faucet base. I had a number of…read moreplumbing businesses message me with varying prices. A travel fee, a diagnostic fee, a flat rate for a hour if services are done. You could really get lost trying to figure out how much they charge for a service. Pilot Plumbing saved me from all the chaos. I see some negative reviews on their page. This was not my experience. They were honest and forthright. Keith K. was the service person who came and did the work. The space underneath the sink was very tight. He spent quite a bit of time and energy tightening the faucet base underneath. He said he would give a fair price. I signed off on this. Months and months came by and no final bill was sent to me. This service was done in March 2025. Pilot Plumbing with Keith K. did the work and did not charge me a penny for it. No travel fee, no diagnostic fee, no service fee, etc. Good people and good businesses still exist, and I'm paying forward the kindness that was bestowed on me. Thank you Keith and Pilot Plumbing! May your local business continue to thrive!

Sometimes in life, you meet people who remind you what true kindness is. For us, that was Pilot…read morePlumbing & Drain. We're a young couple with four kids -- two with special needs -- rebuilding our lives in a home that needed a complete overhaul. After losing my dad to cancer and my brother to a tumor, this project became more than a remodel; it was about giving our family stability again. When repairs began, everything that could go wrong did. Plumbing was unsafe, the water heater was failing, and most contractors treated our project like it wasn't worth their time. Then we found Pilot Plumbing. From the first call, everything changed. Their team was kind, patient, and genuinely listened. They understood our situation and made our family feel heard -- something rare when you're overwhelmed and on a tight budget. Pilot Plumbing didn't just fix our needs; they reminded us that people like this still exist. The Service Visit: Expertise When they arrived on time with friendly smiles & can-do attitude. it was clear they were professionals who took pride in their work. They examined our old water heater and quickly confirmed what we suspected: it was installed unsafely and needed to be replaced. But what really impressed me was how they handled it. There was no judgment, no pressure, and no sales pitch -- just honesty and clear communication. They carefully explained what was wrong, what needed to be done, and how they could make the system safer for our family. They even recommended moving the water heater to a better, more secure location and took care of everything with attention to detail. They strapped it, sealed everything properly, and left the area spotless. The installation looked better than anything we'd ever had before. When they were done, they didn't just pack up and leave -- they stayed to test the system, make sure everything worked perfectly, and explain how to maintain it. It wasn't just a service call; it was an experience that restored our trust in professionals. Above and Beyond: True Integrity When Cati spotted a toilet on a soft floor that could cause major damage, she didn't push a sale. She explained the problem, showed us what to watch for, and gave safe options. Pilot Plumbing cares about your home's long-term health, not just today's bill -- a rare team that takes true ownership of their work. Why We Recommend Pilot Plumbing & Drain They Listen and Care From the first call to the final walkthrough, they took the time to understand our home and our goals. We never felt dismissed -- they treated us like people, not a transaction. Transparent & Honest They explained every step, gave clear feedback on what could wait versus what needed urgent attention, and built real trust with their honesty. Quality Work From running new lines to testing the water heater, their craftsmanship and attention to detail were obvious. They do it right the first time -- no shortcuts. Respect for Your Home They wore protective gear, cleaned up after themselves, and left no mess behind. Unlike many contractors, they leave your home better than they found it. Heart & Compassion They understood our situation & treated us with genuine care. The Results the work was finished quickly! our plumbing was safe & functional. Hot water & steady flow. even explained future maintenance & how to monitor for issues. they value long-term relationships, not quick fixes. Final Thoughts If you're in Vancouver/Portland and need a plumbing company that truly cares about your home, and needs -- call Pilot Plumbing & Drain. They'll show up, communicate, do the job right, and leave your home better than they found it. When you're exhausted, grieving, and doing everything you can to give your kids a better life, finding good like Pilot Plumbing, -- they gave our family peace, treated our home with respect. They left us feeling safe & cared for. That's worth more than anything. Thank you Pilot Plumbing. You'll always have our trust, our gratitude, and our highest recommendation. -The Nulph Family (Vancouver, WA 98665)

I had an emergent problem with no water pressure. We are on a well. Our system for pressurizing is…read moreolder. Ya. It's old. I called as soon as I discovered the problem. Sanetel was at my house in roughly an hour-and-a-half. Absolutely amazing service. The technicians were kind, respectful of our space here, and extremely professional. I highly recommend Sanetel!

Thank you to Sanetel for great work bringing water to my barn and garden. There was a snafu and…read morethey fixed it quickly and graciously. Particular thanks to Bobby and to the woman in the office (I'm sorry I don't remember her name) who made the appointments - both could not have been more efficient, professional and kind.

If there is one way I'd describe Cornel's, it'd be customer service…read more We've been using Cornel's for over 15 years and they have never disappointed us. This time they were out to replace a sump pump. James communicated when he was coming, arrived on time, and did the job quickly. He was friendly and talked at my level. Definitely the kind of customer service you'd expect from Cornel's. Premium price, but premium customer service and quality people. You get what you pay for! I'm keeping them on speed dial.

When we noticed a growing hole in our ceiling and our walls starting to bloat, I called Cornel's…read morePlumbing in a panic. They were friendly and got us scheduled for an assessment right away. Jake arrived within hours, thoroughly diagnosed the issue, which turned out to be a slow, insidious leak from our shower valve, and explained everything in clear detail. He walked us through our options without any pressure, which we really appreciated. We moved quickly to bring in remediators the next day, and Jake came back to cap the shower so the demo work could begin. Even for a relatively smaller project, his responsiveness was exceptional. He even followed up with a call to share best practices and suggestions, delivering the information in such a calm, practical way that it kept an already daunting home project from feeling overwhelming. We were so pleased to work with Jake and highly recommend him and Cornel's Plumbing!

In the sales/service side - super nice people will call on you! BUT, I've been struggling with this…read morecompany for over a year now. This company bought a smaller company that we discovered 2 years into paying our bills, that we had 2 contracts forged. I called and emailed proof of my signature along with my driver's license and the billing department sent my account to collections and they said I am still liable. The rep I spoke to when this originally happened said that he was not surprised this happened to me, because there was a lot of messy account situations after quench acquired sunnybrook. I want others to understand that management at quench is not helpful, they will pass your issue to others and ultimately just sent my accounts to collections. All the while telling me "we want to help you" I've finally spoken to the local police and filed a report. This is the second negative review I've left in my life and I tried everything to deal with the company directly.

WARNING to any business thinking of using Quench USA for their water service. There is no customer…read moreservice. They assign you a case number. When you go online to check the status of your case number you are assigned another case number. I have closed my business and simply trying to get the machine picked up and the balance of my contract paid. There is no human that can really help you and no local office that they make you aware of. Coast Auto Supply Co

Shiloh Water Systems has managed my pump and water filtration system for more than 10 years. They…read moreare reliable, professional, fair, and honest. When my system had problems (out of anyone's control) they responded quickly and got my water flowing again. Their staff, from reception to billing to technicians, is friendly and supportive. I plan to be their customer as long as I have a well.

Quick response to well water outage. Professional diagnosis of problem (failed submersible pump)…read more Speedy replacement with high quality unit and at very reasonable price. If you have a water well then I highly recommend that you keep Shiloh Water Systems phone number (541) 845-5225 handy.