Jacob installed a new backflow from the meter and installed line/heads for front lawn and drip for…read morebeds and rear beds, as well as an extended line for the garden. Excellent work and communication. Super flexible and fair when surprises happened. I highly recommend Jacob, you'll get honest, personalized service at very competitive prices.

Jacob recently installed a full system for our backyard. Great work, competitive pricing, and…read moresomeone you trust. Would recommend for certain. We will be signing up for Bridge City for annual service as well as an additional scope come springtime.

ON POINT is the only word I can use for this company. From scheduling to testing to billing to…read moreautomatic follow-up the next year. This is how you do business!!

These folks go above and beyond! I have been using CTC for years and have always been very…read moresatisfied with every aspect of their service. Recently my back flow device failed and Darrin went out of his way to fix it for a very reasonable price. I am grateful to have them as a reliable resource.

I have a Liberty Pumps ALM-2 high-water alarm in my basement. The alarm went off, and since the…read morewiring disappears into the wall, I needed someone to determine what the alarm was monitoring and inspect the pump and float switch. The first plumber who came out told me that the grinder pump was not working and needed to be replaced, quoting me $3,130.06. I decided to get a second opinion. Blandon and Hayden from Service Pro Plumbing came out and determined that the pump did not need to be replaced and that it simply needed to be cleaned. They performed the necessary service for about $1,000, and the alarm and pump are now working perfectly. I was very pleased with their service and appreciated that they did not recommend an unnecessary replacement. Based on this experience, I decided to sign up for their annual maintenance plan.

Zack from Service Pro Plumbing exceeded our expectations. We have rave reviews and will call…read moreService Pro Plumbing again. Zack replaced an outdoor facet that was problematic and not working. It was a good experience from the outset. We received a text that he was on his way and his photo - security conscious. He was driving a clean, logo'd van. He smiled, made eye contact, introduced himself and shook hands. He looked over the situation and gave his recommendations. We were pleasantly surprised at his professionalism and high-quality work. He replaced the faucet with a better quality one and reconnected the hoses. He was clean and organized. I would repeat that we will call Service Pro Plumbing again - and hope that the technician is Zack.

Alex did a great job replacing leaky flanges in both of our bathrooms, including one that drilled…read moreinto tile on slab foundation. He was on time, clear about what needed to be replaced and what it would cost, efficient, and reasonably priced. We'll be happy to call Go With the Flow again.

They got our money and we got nothing back…read more At first, their response was fast and Alex came out the next day. He couldn't identify the source of the leak w/out cutting the ceiling and he couldn't do that until after we got our asbestos test done, he said we could reschedule him free of charge. That sounded fine. Four days later, I called them back at their main number to reschedule: No voice mail greeting and no response. Called them a week later: Same thing In fairness, it was the holiday season, but if a company can't respond and can't make the effort to let their clients know when they will be off, then they're not a company we want to use

The guys were great. Very professional and polite. They were on time as well…read more I swear it took them 15 mins to replace my garbage disposal. Maybe 10 mins more I would recommend Christensen Plumbing.

My wife and I are blown away by the communication, quality of work and attention to detail we…read morereceived from Christensen Plumbing. The team did an entire re-pipe of our house as well as re-doing our water main. We'll be using Christensen for all of our future plumbing projects. Thanks again Brad, Luke, Jake and everyone at Christensen!

I had a question about our dishwasher overflow leaking down the sink. The consultation was very…read morethorough. The technician, in fact, recommended no service needed - which speaks to the honesty of his expertise versus trying to make you pay. Highly recommend!

these guys are absolutely amazing they go above and beyond and are super sharp on plumbing needs,…read morehelped us with multiple houses definitely can't say enough good things super reliable and reasonable pricing

My experience with Henco Plumbing has been great! I called them about 2 years ago to clear a…read moreclogged pipe and install a new toilet and had a very satisfying experience (see my previous review), so when we had yet another clog, I called them again. Our plumbing tech, Drew Smith, cleared the clog but found that the sewer line was deteriorating. He conferred with his manager at length to determine the best options available for me. We decided to do the least invasive fix, one that would avoid having to tear up my basement, ( which we use as additional living space), to get to the pipe. Expensive? Yes, but it's the sewer pipe folks - not something we can do without. Henco staff worked with me on the financing and I approved an epoxy coating for the existing pipe. Scott Printz Phil Skaggs, (the expert installers), came out and dug up the back yard to expose the pipe, descaled it and ran the camera to prep for the epoxy. No can do - pipe is in such bad shape that epoxy would be a very expensive, useless option. They immediately notified Henco management & Drew. Drew came back out on Monday with possible options. He'd shared ALL the info & videos provided by Scott & Phil with management, as well as my concerns about cost. It's now Thursday and Scott & Phil are back to insert a special liner (actually a pipe within the existing pipe) that will, to all intents & purposes replace the old pipe without having to dig up my basement & pierce the foundation. This is still an expensive option, but considerably less money than tearing up the basement. Bottom line, these folks have been personable, efficient, and have produced the results they promised. I highly recommend Henco for your plumbing needs!

The work, when completed correctly, is good, but their communication sucks…read more We had the opportunity to buy into their annual plan for a fraction of its retail value. It's normally $250 and they gave it to us for our first year for $50. This all started when we needed duct cleaning and contacted them about duct cleaning and as part of a welcome to Henco, we got that maintenance plan at 20% of what the retail value is listed as. Unfortunately, the only thing that has been hitch. Free was the duct cleaning that we had done originally but everything else along the way has been some of the shittiest communication I've ever run into. The second job that we had done is that we had our hot water heater replaced, and here's where the communication stuff started to faulter. The plumber showed up with the wrong hot water heater. They had to go get another hot water heater, and while they got the other hot water heater in a decent timeframe because they found one locally, the idea that they didn't measure for the space before they showed up to the house is absolutely ridiculous. Then we had an HVAC order to where we were getting an air handler completely replaced because when the guys came out and cleaned it, they didn't tell us about a ball bearing in the fan that was going bad and when they completed that cleaning job, the AC failed. This was unfortunately on the hottest weekend of the year so far and so we went an entire weekend without air-conditioning. So when we finally got this scheduled for the air handler to be replaced, it was supposed to replace both the fan and the condenser unit per multiple conversations on site about that. Both are bad. Along the ways of getting this complete was a myriad of poor communication scheduling screw ups and miss quoted product lines which caused our expectations to be reset. At this point with everything included, we spent well over $15,000 with these guys and the communication is absolutely some of the worst communication I've ever experienced with a professional service company.

After years of having American backflow do my annual backflow test with no fuss, they really…read moredropped the ball this year. A tester came out in early July and, due to some overly enthusiastic spring mulching, 'couldn't find' my back flow device (its in the same place it was last year, I guess the company doesn't keep any notes?). Instead of knocking on the door or calling, he filled out a form saying they couldn't find the device but that they would contact me to reschedule. It's now late august, they have not contacted me to reschedule. I get that the company might have a policy about not digging around in customers' mulch, but i think it took me less time to clear the mulch after finding the form than it took the technician to write it out. Why fill out a form and leave instead of even trying to contact the owner?

Unreliable. They no showed for two separate appointments and even confirmed the day of that they'd…read morebe there when I called when they didn't show up at the appointment time, and still never showed up. Go with someone else that cares about their customers