1. Infiltrator Water Technologies

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Portland, OR

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Infiltrator Water Technologies

5.0 (1 review)

Services - Infiltrator Water Technologies

Water purification system cleaning and maintenance

Water purification system installation

Water purification system repair

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Pilot Plumbing & Drain

Pilot Plumbing & Drain

(18 reviews)

Industrial District, Central Eastside, Buckman, Southeast Portland

I used the projects on yelp to get a quote for a loose kitchen faucet base. I had a number of…read moreplumbing businesses message me with varying prices. A travel fee, a diagnostic fee, a flat rate for a hour if services are done. You could really get lost trying to figure out how much they charge for a service. Pilot Plumbing saved me from all the chaos. I see some negative reviews on their page. This was not my experience. They were honest and forthright. Keith K. was the service person who came and did the work. The space underneath the sink was very tight. He spent quite a bit of time and energy tightening the faucet base underneath. He said he would give a fair price. I signed off on this. Months and months came by and no final bill was sent to me. This service was done in March 2025. Pilot Plumbing with Keith K. did the work and did not charge me a penny for it. No travel fee, no diagnostic fee, no service fee, etc. Good people and good businesses still exist, and I'm paying forward the kindness that was bestowed on me. Thank you Keith and Pilot Plumbing! May your local business continue to thrive!

Sometimes in life, you meet people who remind you what true kindness is. For us, that was Pilot…read morePlumbing & Drain. We're a young couple with four kids -- two with special needs -- rebuilding our lives in a home that needed a complete overhaul. After losing my dad to cancer and my brother to a tumor, this project became more than a remodel; it was about giving our family stability again. When repairs began, everything that could go wrong did. Plumbing was unsafe, the water heater was failing, and most contractors treated our project like it wasn't worth their time. Then we found Pilot Plumbing. From the first call, everything changed. Their team was kind, patient, and genuinely listened. They understood our situation and made our family feel heard -- something rare when you're overwhelmed and on a tight budget. Pilot Plumbing didn't just fix our needs; they reminded us that people like this still exist. The Service Visit: Expertise When they arrived on time with friendly smiles & can-do attitude. it was clear they were professionals who took pride in their work. They examined our old water heater and quickly confirmed what we suspected: it was installed unsafely and needed to be replaced. But what really impressed me was how they handled it. There was no judgment, no pressure, and no sales pitch -- just honesty and clear communication. They carefully explained what was wrong, what needed to be done, and how they could make the system safer for our family. They even recommended moving the water heater to a better, more secure location and took care of everything with attention to detail. They strapped it, sealed everything properly, and left the area spotless. The installation looked better than anything we'd ever had before. When they were done, they didn't just pack up and leave -- they stayed to test the system, make sure everything worked perfectly, and explain how to maintain it. It wasn't just a service call; it was an experience that restored our trust in professionals. Above and Beyond: True Integrity When Cati spotted a toilet on a soft floor that could cause major damage, she didn't push a sale. She explained the problem, showed us what to watch for, and gave safe options. Pilot Plumbing cares about your home's long-term health, not just today's bill -- a rare team that takes true ownership of their work. Why We Recommend Pilot Plumbing & Drain They Listen and Care From the first call to the final walkthrough, they took the time to understand our home and our goals. We never felt dismissed -- they treated us like people, not a transaction. Transparent & Honest They explained every step, gave clear feedback on what could wait versus what needed urgent attention, and built real trust with their honesty. Quality Work From running new lines to testing the water heater, their craftsmanship and attention to detail were obvious. They do it right the first time -- no shortcuts. Respect for Your Home They wore protective gear, cleaned up after themselves, and left no mess behind. Unlike many contractors, they leave your home better than they found it. Heart & Compassion They understood our situation & treated us with genuine care. The Results the work was finished quickly! our plumbing was safe & functional. Hot water & steady flow. even explained future maintenance & how to monitor for issues. they value long-term relationships, not quick fixes. Final Thoughts If you're in Vancouver/Portland and need a plumbing company that truly cares about your home, and needs -- call Pilot Plumbing & Drain. They'll show up, communicate, do the job right, and leave your home better than they found it. When you're exhausted, grieving, and doing everything you can to give your kids a better life, finding good like Pilot Plumbing, -- they gave our family peace, treated our home with respect. They left us feeling safe & cared for. That's worth more than anything. Thank you Pilot Plumbing. You'll always have our trust, our gratitude, and our highest recommendation. -The Nulph Family (Vancouver, WA 98665)

Oregon Water Company - Our countertop model

Oregon Water Company

(3 reviews)

Southwest Portland

Recently I posted my review of this excellent company. It was removed immediately! For no possible…read morereason! The person that recommended this very excellent company, told me that her positive and grateful review of Oregon Water Company, had also been, immediately, taken down!! Since only one damaging and nasty review remains consistently, the CEO of OWC, contacted Yelp to find out why positive reviews were being removed. Yelps response was to try to hard sell him an advertising package!! Without that, the positive reviews would be removed from the reviews! One lone destructive review is a "Business Killer". Sounds like BULLY TACTICS to me! It's certainly insulting and frustrating to me when I'm so pleased with a business and my review is Blipped off by Yelp!! Along with many others!! I WILL be investigating YELP and interacting with Federal Consumer Protection Agencies, et al.

Update: Don't write a review about this business because when I did they had the employee come back…read moreto my place of employment and confront me about it, which just did more damage to my thoughts on the company. Employee kept saying how she is new to the job and she didn't want to get in trouble. I can say that being confrontational with customers will not help her career. Also, all of my customers in my lobby saw and were shocked and now know not to use this company and I didn't even say a word! They just watched how I was treated. I had a message from the CEO stating she was coming back to personally apologize, which would've been fine if that is what had happened. All of our locations were in the market for a new water company and we have gone with another provider.

Infiltrator Water Technologies - waterpurification - Updated October 2026

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