Great experience with Sutherland. The guys came out and fixed a messed up tub drain in a few hours…read more They were down to earth and explained everything that needed to be done. They even gave me a few tips on another problem I was having. Definitely appreciate the small things like that. One thing to note is they don't do drywall so you might have to find another contractor or do that yourself. I don't mind if it saves me some money. Lastly, the price was competitive compared to other quotes I got. I'd recommend them to anyone. Honest company that does good work.

Quick response from Cameron after discussing problem with garbage disposal on Friday. Okayed…read moreestimate and work order. Jack and Eric arrived on time Monday. Disposal was installed, Jack realized faucet was leaking. I agreed to estimate to replace it . Had early morning follow up on Tuesday took less than an hour. Jack took a look at a concern I had with my hose bib, all was ok. Jacks' dedication to a job well done and his customer service is outstanding. Sutherland replaced a water heater for me, so I knew they were perfect for this job! Satisfied Customer

If there is one way I'd describe Cornel's, it'd be customer service…read more We've been using Cornel's for over 15 years and they have never disappointed us. This time they were out to replace a sump pump. James communicated when he was coming, arrived on time, and did the job quickly. He was friendly and talked at my level. Definitely the kind of customer service you'd expect from Cornel's. Premium price, but premium customer service and quality people. You get what you pay for! I'm keeping them on speed dial.

When we noticed a growing hole in our ceiling and our walls starting to bloat, I called Cornel's…read morePlumbing in a panic. They were friendly and got us scheduled for an assessment right away. Jake arrived within hours, thoroughly diagnosed the issue, which turned out to be a slow, insidious leak from our shower valve, and explained everything in clear detail. He walked us through our options without any pressure, which we really appreciated. We moved quickly to bring in remediators the next day, and Jake came back to cap the shower so the demo work could begin. Even for a relatively smaller project, his responsiveness was exceptional. He even followed up with a call to share best practices and suggestions, delivering the information in such a calm, practical way that it kept an already daunting home project from feeling overwhelming. We were so pleased to work with Jake and highly recommend him and Cornel's Plumbing!

My heater had a gas leak last September and Dmitri from Conrad did an excellent job fixing it on a…read moreSaturday. The job itself was pretty challenging due to a very small space to even insert a properly sized wrench for the job. However Dmitri didn't give up and successfully managed to tighten the parts after applying sealant. Since it was still warm outside, we didn't use the heater until 4-5 days later when Dmitri came back to verify the sealant he used had cured properly. Then sometime in February Conrad texted me about a promotion they had for a tune-up and maintenance service. Happy to accept and Leo came and performed the verification. Great they could accommodate my time as well: again a Saturday.

This morning, 4/27/26, I received an unsolicited text from someone who calls himself, Alex. This…read moreguy said he works for Conrad Heating & Cooling and spoke as if we had an existing business relationship i.e., the message said, "It looks like we haven't been out for your spring A/C maintenance yet," implying they had serviced our system before. I almost fell for this trick. But as he pressed me to make an appointment, he asked me what kind of a/c unit I have, which is an odd question for someone who has worked on our equipment previously. I then asked him directly, "Have I done business with you before?" No response. So I asked again. No response. It turns out, I have no record of doing business with Conrad Heating & Cooling, because we have never done business with this company! I told him I would not be scheduling anything with Conrad. This representative didn't even know what type of unit we have, confirming there was no prior relationship. The familiar tone of the initial text was a deliberate tactic to create a false sense of trust. And I find that very offensive! I'd encourage other homeowners, especially seniors who are frequently targeted by this kind of approach, to read unsolicited texts carefully. If a company implies they've worked with you before, ask specific questions before agreeing to anything. In this case, the deception became obvious very quickly.

From having an excellent prior experience with Imagine Plumbing, I had them come out to fix a…read moreleaking toilet in my basement. Sean did a thorough and meticulous job and I was very happy with the results. I appreciate his knowledge and level of caring. I will definitely call Imagine again for future plumbing needs.

Sean has helped us out twice now. The first time was when we moved into our new home and he…read moresuccessfully cleaned several drains that needed unclogging. Most recently, I was worried our shower drain was clogged so Sean came out to take a look. He quickly determined it was just normal P-trap water and didn't charge us for an unnecessary drain cleaning. We truly appreciate his time, expertise, and especially his honesty. Very thankful for his services and would absolutely recommend him.

My water heater died yesterday, at that magical age of 21. One call, replaced today, the terrific…read moreservice tech Johnny was in and out, with the unit R&R, in 1 hour 6 minutes. Highly recommend them, for fair price and excellent customer service.

Outstanding service, highly recommend this company…read more Details: We own and live in a duplex. This is the company we hired to install both water heaters (one in 2013 [gas], the other in 2019 [electric]), replacing the ones we inherited when we bought the house in 2003. We were impressed with their work on the replacements, and were again impressed with the work that happened this week. There was nothing wrong with either heater, but it had been a while since the gas heater in particular had been checked; we scheduled a service call, fully expecting to be told that the heater might need replacing due to its age. Jesse did an excellent, thorough job. He had to replace the anode rod which was full of minerals, but that was it. He did not tell us it was time to replace the heater, and in fact told us the heater was probably good for another 7 years and we could wait 5 years to get it checked again. He went above and beyond in making sure everything was working as it should (we have a hydronic furnace). We will continue to call this company for our water heater needs.

I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

We had signed up for their annual service program, which costs $20/month, and had our Spring…read moreservice done, when we learned that our 17 year old system had a refrigerant leak. This was last week. We scheduled an estimator, Jeff, to come out and evaluate our needs and replacement cost. Jeff came up with two sets of numbers, one without and one with Energy Trust of Oregon grant deduction. We just had to qualify for the trust funds. Jeff got to work, and called me back the next day to let us know we qualified! We signed the contract Wednesday and the work began yesterday 3/15. Sean and Cash were here by 8:30 and completely removed our old system. With just a minor few issues, they had our new heat pump, air exchanger, and smart thermostat done within 9 hours time. I truly appreciate their hard work, their diligence, and their professionalism.

I had Central Heating and cooling come out to work on my fire standing glass fireplace. I gave them…read morea great review for that work and the cost was dear as they replaced a unit an d cleaned the glass on the front of the fireplace. This was last spring. I did not use the unit until it got cold last October and when I turned it on, I noted several cracks in the glass. I had other work being done and got the opinion of two contractors , both who stated it was due to how the glass was replaced. The cracks were like those of when a rock hits the car windshield, and travel, right where the pressure points that hold the glass in place are. I had NW Gas come out for other reasons and look at it as well. That worker stated the same opinion. I contacted the company and it was several attempts before I got a response. I was asked to send photos, which I did and for more than 3 months, no one responded to my concerns. After leaving several more messages, I got a call from someone who said the employee who did the repair was no longer with them and the cracks probably happened due to a build up of pressure from fumes?? I challenged this because it was never used after they did the work and no buildup of anything would have happened if the previous work was done correctly. After another call, I was told they wanted $120.00 to come and look at it. AT this point, I felt the avoidance of embracing my concerns would lead to no where and the lack of responsibility and the manner in which this was handled demonstrated a total lack of responsibility and clearly sabotaged the first impression of them being a quality company. The cost of a glass replacement is dear and the continuous avoidance of even looking natural it demonstrated the integrity of this company. The positive reviews are only half of what tells if a company is professional and one that can be trusted. Experiencing what I did makes Central Heating and Cooling the worst I have even hired. When the flip side of the coin is played out like it did with me, it shows the integrity, which is the backbone of worth.

our garbage disposal had reached it's last leg and we purchased a new disposal, but needed some…read morehelp installing. all pro plumbing came through! responsive over Yelp and the office was very helpful in scheduling this project. there were multiple reminders along the way and I appreciated the heads up when our plumber, Dylan, was on their way. Dylan was super professional and respectful. upon arrival, he took the time to assess the setup, go through what we had requested and made sure we were on the same page before getting started. at the end, he gave us pointers and maintenance tips. this was our first time with all pro, and I looked at many plumbers here on Yelp, but I'd 11/10 recommend all pro for your plumbing needs. I hope I never need them again, but when I do, it's nice to know people like all pro plumbing exist. thank you!

Easy to set up and the plumber was professional. We have used them multiple times now and they look…read moreto fix rather than replace. Very consistent

Wow! Jorge is a rare find and one of the VERY best in the industry. He is one of those people you…read moreHOPE you find and get to work with. I could not recommend him highly enough and hope to be able to work with on any future projects we have. Our scenario: we had a (very) old interior garage roof drain pipe that appeared to have gotten clogged over time and developed a few rusted spots that developed into holes and began to leak into our garage. After a few heavier rains the moisture inside the garage led to mold on the ceiling. Needless to say we were very concerned and after calling three plumbing companies were lucky to be able to get in touch with Jorge. We called around 9:00 AM and fortunately (for us) he had another customer cancel and he was able to make it over to our home in 20 mins (same day!). He proceeded to spend the rest of the day working on our project and was able to tackle snaking a separate drain in our basement that we needed to get taken care of. He spent time reviewing everything he found and also taught me a lot about the plumbing system we have in place. Being a new first-time home owner this was greatly appreciated! Finally, he went above and beyond at end of day by taking a look at one of our toilets, spending another 20 mins or so fixing it, and included this without additional charge. Overall, the price seemed very reasonable, particularly given that he was able to get it all done same day and the quality of work seemed truly exceptional. We have piece of mind knowing the repair he did on the pipe will last us for the foreseeable future. Like I said, I could not recommend Jorge highly enough!

What an amazing job Jorge did for me. I needed two new shower spouts and new shower heads. Both…read moreSpouts were defective and he replaced them with amazing new spouts. Shower heads were also amazing. I will definitely be calling him back.

4/3/26 Milwaukie, Oregon: Plumbing and Sewer Renewal…read moreSpecialists. Excellent service with good price. Despite problem with a previous job, Grant still came out late in the afternoon and completed my new water heater job. Everything works well with no issue. I recommend Grant and this company.

We had the Plumbing and Sewer Renewal Specialists come over to advise us on a sewage macerator -…read moreand they ended addressing a bigger problem by installing a sump pump. This saved us thousands of dollars, major headaches, and safeguarded our crawl space for years to come. Taylor was our guy and his team (another Taylor) were super professional, easy going, and had a level of quality that's hard to find.They also went way above and beyond. While in our crawl space, they noticed a dryer duct had come unhooked - and fixed it while they were working. I really appreciate that this company never tries to upsell and shoots straight when it comes to what is a critical repair and what can wait. They also give you a range of options that don't break the bank. These specialists are truly special.