I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

We have engaged Sutherland several times this year for plumbing jobs at our home. The office…read moremanager J'eerie, owner Ti, and plumber Jack each have provided excellent customer service in each of our interactions. Jack's plumbing workmanship quality has been top-notch. We also appreciate Jack's thorough and patient explanations and his professional demeanor. Thank you to Jack and all the Sutherland Team!

Brenden was awesome! He came out early in the morning and was very helpful and friendly. After…read morelooking at my unit and listening to my explanation, he determined that my water heater would most likely need to be replaced. He also listened to my warranty situation with my particular unit and price break down if I were to go with another plumber qualified for the warranty service. I appreciated that he was upfront with me about everything and never tried to push me into replacing it through his company. He was very honest about what their price would be compared to going through my warranty and what if he would do if he were in my situation. I am extremely grateful for the honest work that this company does.

This company is going to break your bank. I hired them in August 2025 for air conditioner service…read more The technician said my unit was leaking Freon and too dirty to clean. He said ge would not service it because it will only make it a couple of weeks. They charged me $89 anyways. I called and got a refund since they refused to service it. Nice that they refunded money for service they never performed. They gave me an estimate of over 10k to replace it. I called clean air act. They serviced it up and said it's still has a lot of life left. Now 2026 Chris is texting me wanting to service it on a special of $49. Why? So they can refuse to service it again? They only want to replace units not service them. Here is a picture how they left it last summer. Refused to clean it too. It is still running strong.

John is extremely knowledgeable, communicative, and willing to research the unknowns on a project.read more

Great experience with Fusion plumbing. Reasonably priced, quick response and scheduling. They…read morehelped us with more urgent problems related to master bath shower and toilet. We have scheduled them for additional work helping to address some items identified during our home inspection.

I had a very good experience with ProDrain. Journeyman plumber Chris Benson diagnosed and fixed…read moresome long term issues that no one else had been able to identify. Chris was knowledgeable, patient and kind. He took the time to explain everything clearly. I also worked with rooter technician Joshua Valdez who removed all the existing clogs in my drainage pipes. He did an excellent job while being respectful of my home. I appreciate the care and attention both Chris and Joshua provided and would gladly recommend ProDrain.

Cheap prices compared to everyone else. Can normally get you seen same day. Great service techs!read more

Sean was awesome! Our hot water heater went out on the Saturday and he was the only company that…read moreanswered the phone. He was able to help me try and trouble shoot over the phone and diagnose and let me know I most likely needed to change out my 20 year old water heaters. He was able to move some clients around his schedule and got us in on Monday! He was very professional, knowledgeable and friendly. He was also very thorough and pointed out various things to me that I needed to understand. He also was very honest and let me know that my pressure was off and that the city would actually fix it for free because of what part of the meter it was located on. Other plumbers could've taken advantage of me and charged me to replace that but he did not. I definitely recommend him and will use him again! He was also reasonably priced! It's great to know that someone actually is still honest in this day and age.

Sean from Imagine Plumbing did a wonderful job. He was honest and practical about what needed to…read morebe done. He communicated well about timeline. He he was thoughtful about our home and cleaned everything up well after the job. Plus he had everything paperless, which was a big plus! Thank you for your work!

Jorge was on time, communicated well and did a great job…read more First had a outdoor faucet replaced. That went so well I had him replace my 20+year old water heater too. Needed a few updates and getting my into my crawlspace isn't fun, but it is done and I couldn't be happier about the service and price. Jorge will be my first call for any plumbing needs.

The number thing you want when calling a plumber out to your home is trust. Trust they will do a…read moregood job, trust they will be honest with you, and trust they will charge you a right price. Jorge is someone you can trust. I actually did not even have him come out. I sent him pictures of my plumbing situation and he walked me through how to fix my plumbing problem over the phone. I am not a handy person at all and he was clear enough to get me to fix my issue. I was able to get the issue solved that day for only a $20 Home Depot run instead of having him come out and charging me. I now have a plumber I can trust moving forward.

Every part of our experience with All Pro was just great ... their receptionist was clear,…read morecommunicative and warm, and the plumber Kaleo was definitely a master of his craft, and he went to the trouble of explaining what needed to be done in great detail. Their estimate for the work done was far more reasonable than the other plumber who came by. Kaleo made sure to take care of both the initial blockage we called about AND some other problems waiting to happen with our kitchen sink (that he addressed and repaired as part of his work under the initial estimate). In short, if you want a master plumber at your disposal, true value and a great experience, All Pro is the way to go!

What a great company! I had a drain line leaking in my crawl space and called All Pro Plumbing for…read morean estimate. The receptionist was very personable and knowledgeable about my issue. It took maybe five minutes to get an estimate scheduled. The cost was lower than I had expected and I use to be a contractor so know prices! The plumbers that showed up were very friendly and diagnosed the problem in 10 minutes. I highly recommend All Pro plumbing for all of your plumbing needs! I'm very satisfied! A+++

Great experience with John. We were able to schedule him to come out the next morning to replace…read moreour outdoor faucet, and he arrived right on time. Our home is over 30 years old, and John was clearly experienced -- he explained what could potentially be behind the wall and what needed to be done. We had originally planned on a ball valve faucet, but John explained that it wouldn't hold up well in freezing weather and wouldn't be up to code if we ever decide to sell the house. He suggested a better alternative and had the part on hand, so there was no delay. I learned a lot from John throughout the process. His communication was great, and his pricing was very competitive. Highly recommend!

Fast response, then completed high quality work at a very fair price. Replaced an outer water…read morefaucet. Would definitely contact again when we have other plumbing needs.

Update after 2 years: all work great. No gas leaks…read more I need to add more characters for the review to be updated

I highly recommend Kaine for anything related to natural gas pipes. I hired him a few years ago…read morefor a minor gas leak in my garage - he carefully fixed it so that it stopped leaking. I hired him later to cap a gas line in my kitchen, and after a few weeks I have no complaints.

Jose was amazing!! Our bathroom sink had been clogged for almost 2 weeks. I live in an apartment…read moreand the property manager tried fixing it and did not succeed. Two different people tried fixing it and did not succeed. Jose came and got it done in less than 20 minutes, definitely recommend him & his work and this company thank you so much.

Jose and CT drains fixed my clogged kitchen drain after I failed fixing it myself using a hardware…read morestore 20 foot snake. A professional was required and CT drains provided same day service, reasonable price, and quick resolution with their 100 snake and skill. Great job!