Brenden was awesome! He came out early in the morning and was very helpful and friendly. After…read morelooking at my unit and listening to my explanation, he determined that my water heater would most likely need to be replaced. He also listened to my warranty situation with my particular unit and price break down if I were to go with another plumber qualified for the warranty service. I appreciated that he was upfront with me about everything and never tried to push me into replacing it through his company. He was very honest about what their price would be compared to going through my warranty and what if he would do if he were in my situation. I am extremely grateful for the honest work that this company does.

This company is going to break your bank. I hired them in August 2025 for air conditioner service…read more The technician said my unit was leaking Freon and too dirty to clean. He said ge would not service it because it will only make it a couple of weeks. They charged me $89 anyways. I called and got a refund since they refused to service it. Nice that they refunded money for service they never performed. They gave me an estimate of over 10k to replace it. I called clean air act. They serviced it up and said it's still has a lot of life left. Now 2026 Chris is texting me wanting to service it on a special of $49. Why? So they can refuse to service it again? They only want to replace units not service them. Here is a picture how they left it last summer. Refused to clean it too. It is still running strong.

I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

We have engaged Sutherland several times this year for plumbing jobs at our home. The office…read moremanager J'eerie, owner Ti, and plumber Jack each have provided excellent customer service in each of our interactions. Jack's plumbing workmanship quality has been top-notch. We also appreciate Jack's thorough and patient explanations and his professional demeanor. Thank you to Jack and all the Sutherland Team!

Overall great! Very nice, professional, and did the job fast…read more They replaced the shower valve so I can have hot showers again. They were a few hours late, but communication was good so it wasn't an issue. Highly recommend!

Sean from Imagine Plumbing did a wonderful job. He was honest and practical about what needed to…read morebe done. He communicated well about timeline. He he was thoughtful about our home and cleaned everything up well after the job. Plus he had everything paperless, which was a big plus! Thank you for your work!

Every part of our experience with All Pro was just great ... their receptionist was clear,…read morecommunicative and warm, and the plumber Kaleo was definitely a master of his craft, and he went to the trouble of explaining what needed to be done in great detail. Their estimate for the work done was far more reasonable than the other plumber who came by. Kaleo made sure to take care of both the initial blockage we called about AND some other problems waiting to happen with our kitchen sink (that he addressed and repaired as part of his work under the initial estimate). In short, if you want a master plumber at your disposal, true value and a great experience, All Pro is the way to go!

What a great company! I had a drain line leaking in my crawl space and called All Pro Plumbing for…read morean estimate. The receptionist was very personable and knowledgeable about my issue. It took maybe five minutes to get an estimate scheduled. The cost was lower than I had expected and I use to be a contractor so know prices! The plumbers that showed up were very friendly and diagnosed the problem in 10 minutes. I highly recommend All Pro plumbing for all of your plumbing needs! I'm very satisfied! A+++

We had the Plumbing and Sewer Renewal Specialists come over to advise us on a sewage macerator -…read moreand they ended addressing a bigger problem by installing a sump pump. This saved us thousands of dollars, major headaches, and safeguarded our crawl space for years to come. Taylor was our guy and his team (another Taylor) were super professional, easy going, and had a level of quality that's hard to find.They also went way above and beyond. While in our crawl space, they noticed a dryer duct had come unhooked - and fixed it while they were working. I really appreciate that this company never tries to upsell and shoots straight when it comes to what is a critical repair and what can wait. They also give you a range of options that don't break the bank. These specialists are truly special.

Thank you thank you thank you!! Professional - yes. Timely - YES. Good communication - YES. CLEAN,…read moreResponsible, clear - YES. Disclosure - I AM one of "those" people who want strangers and any repair person to remove their shoes or wear booties in the house. Joel was SO nice and had them at the ready. Total professional. He was quiet, courteous and communicated what was going on. The person who installed the pipes previously installed one too short. So if you imagine if a lot of pressure occurred, the pipe separated and sprayed out water. NICE. He cleaned EVERYTHING up (and I'm picky AF y'all) there was NO trace of him being there except that the kitchen plumbing worked!!! Woohoo!!! Side note - plumbers make bank y'all it's not AI yet and I can't imagine it will be for a LONG time. If you need a job think about SKILLS like this. Plumbing and Sewer Renewal Specialists made it EASY to book via Yelp (and have the Guarantee!) They were there the next day, notified via email and text when they were on the way and Joel called as well. I could not have asked for an EASIER experience. They were true professionals and I HIGHLY recommend them to anyone needing Plumbing help. After all, this is NOT an issue you CAN put off but you want the best people out there to help you. And that they are.

They got us in same day and did an excellent emergency repair, thankful to Jeff and his crew!read more

I've hired Alchemy Plumbing a few times at my home in Lake Oswego for plumbing repairs. 2 years…read moreago, I hired them to install a new kitchen sink, kitchen faucet, instant hot water tap and garbage disposal. All seemed fine until we realized there's been a slow leak from two connections off the garbage disposal, which has created some water damage and mold. No big deal, right? Easy fix! Today I called to see if this was considered a warranty repair. It's been more than a year, they say, so they'd need to charge me $85 to come and diagnose the issue. Well, ok....but that new work would be warrantied a year, right? 'The technician would need to tell me that.' she said. I asked to be transfered to someone who might be able to tell me if they'd warranty this new work. I was transferred to Kenzie in dispatch. Kenzie then told me, because I've complained in the past about this $85 diagnostic fee (which is true....once, when they refused to call the charge a trip fee and told me they needed to 'diagnose' a leaking exterior hose bib. I told them then I knew the issue, it was just a crushed gasket, and it didn't need to be diagnosed further. I said then that they could charge me $85 for a trip fee, but if they were going to attempt to diagnose something that I can clearly already diagnose, I'd skip their diagnosis and they can work from mine. They refused service. So for that repair I ended up using a different plumber without a 'diagnostic fee' who charged me $45 for the trip fee and $1.10 for the new gasket). Kenzie then said because I've complained in the past about a diagnostic fee, 'they'd need to separate from me, professionally.' And hung up on me. Plenty of options for a decent plumber in this town, I'd suggest you look elsewhere. Thanks for nothing, Alchemy!

Had my air conditioner stop working recently. Conrad was able to schedule me for the next day and…read moresend a technician that had everything on hand needed to make the repair. One hour after he arrived, the AC was back up and running.

This morning, 4/27/26, I received an unsolicited text from someone who calls himself, Alex. This…read moreguy said he works for Conrad Heating & Cooling and spoke as if we had an existing business relationship i.e., the message said, "It looks like we haven't been out for your spring A/C maintenance yet," implying they had serviced our system before. I almost fell for this trick. But as he pressed me to make an appointment, he asked me what kind of a/c unit I have, which is an odd question for someone who has worked on our equipment previously. I then asked him directly, "Have I done business with you before?" No response. So I asked again. No response. It turns out, I have no record of doing business with Conrad Heating & Cooling, because we have never done business with this company! I told him I would not be scheduling anything with Conrad. This representative didn't even know what type of unit we have, confirming there was no prior relationship. The familiar tone of the initial text was a deliberate tactic to create a false sense of trust. And I find that very offensive! I'd encourage other homeowners, especially seniors who are frequently targeted by this kind of approach, to read unsolicited texts carefully. If a company implies they've worked with you before, ask specific questions before agreeing to anything. In this case, the deception became obvious very quickly.

First, I'm super embarrassed about how long it has taken me to write this - literally months…read morelater!! I'd reached out to Stan the Hot Water Man after seeing a recommendation on Nextdoor. Someone got back to me right away, and scheduling was a fast. I originally called them out to service my water heater and potentially upgrade the heating elements. They were incredibly quick with the service, but what really blew me away was their honesty. Instead of just replacing the elements and charging me for it, they let me know they were completely fine and just needed a quick temperature adjustment. I was able to return the parts I had already purchased for a refund. They also noted that while my unit is in great shape right now, it is getting a bit older. They took the time to educate me on what to keep an eye on and walked me through my best options for a future replacement when the time comes. Amazing service, fair pricing, and incredibly helpful professionals. I'll definitely use them again in the future.

My last Water Heater lasted almost forever. In it's time, Stan The Hot Water Man had taken care of…read moreit but after 30 years, it was time for a new one. They had just what I wanted and needed and were here quickly. Justin was the ultimate professional! He was done in less than 2 hours and we had hot water an hour later! A big thanks goes out to Stan The Water Man! I'd be happy to recommend them to all I know.

Brian was able to come out and handle several different tasks at my house. He was knowledgeable,…read moreprofessional, and did quality work. I'd happily hire him again in the future.

Showed up on time. Clean and quick. Was able to remove and replace the kitchen sink, install…read moregarbage disposal, faucet, and glass washer in 2 hours.

I am so grateful I found the Water Heater Doctor on Yelp! When we bought a house in Vernonia one of…read moreour biggest challenges was finding vendors willing to drive out there, but not only were they willing to make the drive, they were also SO helpful and communicative and very well-priced. Now when we move into our new house we'll have hot water and a safely installed system! They're awesome!

Water Heater Doctor for the win! Water heater broke at 10am, Charlie was incredibly professional…read moreand honest, and he answered every question I had, as quickly as I asked. John arrived, a good dude, he replaced water heater in an efficient manner and we had hot water again, by 4pm! I highly recommend Water Heater Doctor, other bids rolled in throughout the day and all were much higher, Charlie and John are a great team, you won't regret hiring them!!!!