My heater had a gas leak last September and Dmitri from Conrad did an excellent job fixing it on a Saturday. The job itself was pretty challenging due to a very small space to even insert a properly sized wrench for the job. However Dmitri didn't give up and successfully managed to tighten the parts after applying sealant. Since it was still warm outside, we didn't use the heater until 4-5 days later when Dmitri came back to verify the sealant he used had cured properly. Then sometime in February Conrad texted me about a promotion they had for a tune-up and maintenance service. Happy to accept and Leo came and performed the verification. Great they could accommodate my time as well: again a Saturday. read more

This morning, 4/27/26, I received an unsolicited text from someone who calls himself, Alex. This guy said he works for Conrad Heating & Cooling and spoke as if we had an existing business relationship i.e., the message said, "It looks like we haven't been out for your spring A/C maintenance yet," implying they had serviced our system before. I almost fell for this trick. But as he pressed me to make an appointment, he asked me what kind of a/c unit I have, which is an odd question for someone who has worked on our equipment previously. I then asked him directly, "Have I done business with you before?" No response. So I asked again. No response. It turns out, I have no record of doing business with Conrad Heating & Cooling, because we have never done business with this company! I told him I would not be scheduling anything with Conrad. This representative didn't even know what type of unit we have, confirming there was no prior relationship. The familiar tone of the initial text was a deliberate tactic to create a false sense of trust. And I find that very offensive! I'd encourage other homeowners, especially seniors who are frequently targeted by this kind of approach, to read unsolicited texts carefully. If a company implies they've worked with you before, ask specific questions before agreeing to anything. In this case, the deception became obvious very quickly. read more

These guys are texting around doing the old bait and switch on routine maintenance on your AC. They act like they have been doing the maintenance but they just want to get to your home and then tell you your existing unit needs very costly repairs and that they can conveniently install a new AC they recommend next week. Pretty deceitful business practice. If they are willing to do this type of 'scam' imagine all the corners they are cutting when they are doing the work? read more

They spam my phone constantly with offers. I told them to stop repeatedly and reported "junk" but I keep getting spammed. I'm on the Do Not Call list. read more

Outstanding AC installers. They did two units at my house and did an amazing job! I had them upgrade my thermostats as well and they programmed them to work together and explained everything. I highly recommend this company for heating and cooling read more

A water heater in my house broke on Valentine's day, on Friday, around 4pm (the tank cracked, so it was completely dead). Portland got a fair amount of snow on that day, too. By 5pm next day, roughly 24hr later, good folks at Conrad Heating & Cooling had the new heater installed and running. The installation was done professionally, the dispatcher was amazingly helpful - and the price was fair and reasonable. I am very happy to recommend this company, they are punctual, respond extremely quickly, and they know their trade. Thank you so much for the job well done!!! read more

Conrad Heating & Cooling - New heater is in position - a nice clean install - Heating & Air Conditioning/HVAC Near Me - Beaverton, Oregon

Alex was great. Fit me in at the end of the day so I wouldn't be without heat overnight. He quickly diagnosed the problem and fixed it at what I considered a fair price. Fast, efficient, and friendly service. What more could you want. read more

This is a bit late but last year Conrad replaced our old hot water tank. They were quick, reasonable and professional. I highly recommend.

Polite, professional and on time. Will tell you what the problem is and solution is offered. No upselling or pushy sales. Will definitely use again. read more

Came out in a few hours of calling. Came back the next day and replaced the fan. Other companies that I called were three or four days out before they could even look at it. What more an you ask? read more

replaced 30 year old furnace and a/c unit with Heat pump. Conrad provided the most competitive proposal. Their installers were professional, friendly, and did an outstanding job with a difficult crawlspace installation. I would recomment these guys to anyone, and would be happy to use them again. Really great service all the way through. excellent knowledge of the options (gas, a/c, heat pump, brands, etc). read more

Our new thermostat wan't working and Dimitri from Conrad Heating and Cooling came to the house and spent literally hours getting it to work right. He made several phone calls to the company that made the thermostat and didn't leave until everything was working correctly. read more

Fantastic service! Quick response. Came out the next morning. Dimitri was professional and was able to determine my issue was my thermostat. A prior shady company came out and attempted to sell me a new furnace for 7k!! I will definitely recommend Conrad Heating and Cooling. Honest company's A+ ((Thank you)) read more

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Great team. Friendly workers that know what they are doing. Good pricing and value. Showed up on time and got the job done!

They've been my go to for the past several years and they have always done a superb job from scheduling to finish. I just had my air con hvac tuneup and so easy read more

Highly recommend and will work with them again. Excellent and impressive. Dmitry came on-time and was very knowledgeable. Worked with me and warranty to get a/c repaired. Went beyond to advocate for me after warranty's contractor refused as well as 5 other companies wouldn't come because my unit is on my flat rooftop and prior fixes by other companies failed. Appreciated his honesty and professionalism. Same day fast diagnosis, repair, and handled warranty people phone, video, paperwork as well. read more

Excellent service. Professional communication and prompt responses. Technician was punctual and respectful.

First-time homeowner here--our heater broke overnight, so I called the company. The dispatcher was very patient and gave straightforward answers to all my questions, which I really appreciated. They scheduled an appointment for the very next day. The technician arrived on time, performed a thorough diagnostic, found the issue, and left to get the parts. Within an hour, he returned and replaced the gas valve, and we had heat again. I appreciated their transparent pricing and professional service. Very timely--would definitely use them again and recommend them to friends. read more

I had the misfortune of having my hot water heater spring a leak and flood my outside utility closet. I asked for bids here on yelp. I was contacted almost immediately by Alex with Conrad. They had a serviceman at my place within a couple of hours to diagnose the problem. They then got me set up for an appointment for today, Sunday, to have a new hot water heater installed. Their quote was reasonable, and I was up and running all within 24 hours. The repairmen were great. All in all a stellar experience! read more

I contacted Conrad Heating & Cooling because my water heater stopped working. Adam replied me quickly, asked me some details and photos, and even gave me instructions on how to fix it. I ended up fixing my water heater without spending any $. Thank you for your kindness. I highly recommend this business! read more

I had an issue with a burnt out blower in a furnace installed in 1992. Dmitry came out to diagnose the very next morning & submitted for a parts distributor to try and locate a replacement motor. Within a week they found a new motor and had it installed quickly. I will be calling them again if I ever have another issue! The only company that not only responded immediately, but their diagnostic fee (only $99 by the way) was applied to the final repair bill! I had received quotes from several of the bigger named companies in the Beaverton area & none came close in speed or price. read more

I called them to fix my AC after looking at their excellent ratings and reviews. The technician quickly diagnosed the issue and quoted a huge price. Upon asking for breakdown he lied about the prices. Desperate me signed the agreement and paid advance amount. I had to call another company and asked their technician to look into my unit. To my surprise they quoted half the price Conrad quoted. Conrad neither matched the quote nor refunded my deposit money. Their technician is a big liar and took advantage of my situation. I would highly recommend to not to trust them and not to fall for their lies. read more

Quick service and thoughtful advice. Thanks so much for getting out so quick and taking care of our water heater.

Our 30 year old forced air furnace finally died this Spring, and we figured might as well replace the furnace and install A/C. I looked around and got a couple of estimates. Dmitry dropped by, inspected the old furnace, took some notes, and then left, and later that night I received several estimates at various price points, from basic to very high end systems. Another "reputable" firm I called up, sent a salesman who promptly began a hard sale and was going on and on about replacing all my ductwork and finally when I grew weary, gave me a ballpark estimate that was twice Conrad's highest estimate. Of course my mind was made up at that point. I scheduled with Conrad, and their technicians came and installed the new furnace and A/C and filter. The work they did was quite professional and the technicians were very friendly. I would recommend this company. read more

The technician showed up on time to deal with water leaking from my furnace, located in the attic. He wore a mask when requested and when I provided one. His English wasn't very good, and I had some trouble understanding what he was trying to tell me. He diagnosed my water leak as being caused by a drain tube that had come adrift from drain. He replaced the plastic clip that holds the drain tube in place, and said that was all that was needed. I asked about the visible mineral deposits around the joints on the vent pipe, which told me that water had to have been leaking at those joints, and he said that no, it was not leaking there, and that he had fixed the only leak. I also asked about the corrosion around the heat exchanger. He tested for carbon monoxide, which might be leaking into the house from the flue gasses if the heat exchanger was damaged, and found none. Before the visit, I was told that the charge would be $79 for diagnosis. The technician never said that he was going to do more, but when he left, he wanted to charge me $275! I objected, since I had not agreed to more work being performed, and all that he had actually done was to replace a plastic clip on a drain tube. Indeed, he had told me that nothing else was needed. He immediately said that I was correct, and that I should just pay $79, which I did (plus a tip). After he had gone, I went back into the attic, and cleaned up all of the water and deposits in the drain pan, and dried the inside of the furnace. (The technician had not done any of this.) We then ran the furnace for the rest of the day, and through the night. The next day, there was fresh water in the furnace enclosure, indicating clearly that the problem had not been fixed. So, they get one star for showing up, and one star for testing the CO levels. They didn't fix the problem, and tried to charge me an extra $195 for not doing so. They didn't clean the area in a way that would have let me know if the problem was actually fixed. Update: On Monday of the following week, I had the following text exchange with a manager from Conrad: "I've just read the reviews you left us on Yelp and Google, and I wanted to apologize for Alex's work quality, for his mistake when calculating the final cost and for his English as well. He has worked before with commercial HVAC and he is efficient enough but not quite experienced in communication with customers. He is new here and training. I understand your disappointment very well and apologize one more time and would like to make your experience with us better. We will refund you $79 plus your tip ..." To which I replied: "I appreciate your offer to refund the fee. I will add this to my review. However, I would like Alex to keep his tip: he did his best." Based on this response, I changed my rating from two to three stars. read more

Conrad Heating & Cooling - Screenshot of text exchange mentioned in the review - Heating & Air Conditioning/HVAC Near Me - Beaverton, Oregon

They were able to come out next day when our heat went out. The $95 inspection fee for coming out went towards repairs. They found an issue that the inspection I had through another vendor in the spring missed and quickly resolved it during the session. read more

Conrad Heating was very quick to respond to my project inquiry. Great communication thru the whole transaction. Got a tech out the next day. Arrived on time. Diagnosed my furnace issue within an hour, quoted me the amount for the repair, then had it completed within another hour. Very efficient and professional. Would definitely hire this company again for future HVAC needs. read more

Came on time assessed the unit and system. Check the pressure found a leak came back a few days later with a set appointment came in on time discovered the flaring to the unit leaking. Checked the rest of the system recharged it good to go only feedback that I have is how you pay your bill 3% for credit card, which I don't recommend. I paid by check. read more

My gas stove started to have issues with the ignitor. Due to COVID pandemic, waited a little over year before requesting service quotes. Came across Fuse on Yelp and decided to give them a try. I am all about supporting a local, small business whenever I can. scheduling an appointment online was super easy and a technician was actually available come within two days! The $75 initial visit fee applies towards repair work too. Dmitry texted me to let me know he was on his way and arrived on time. After initial assessment, I was informed the main unit needs to be replaced. When Dmitry came back a week later with parts, he spent about 2 hours and couldnt get the gas stove to work right. He recommended replacing another part for the switches. Five days later, Dmitry came back third time and everything worked great! Although it required two repair visits, glad the gas stove is working without any issue. Dmitry was upfront with cost estimates and my approval was needed each time before proceeding with any work. Definitely, will try Fuse again for future repairs. read more

Promptly showed up, performed inspection, prepped AC unit for leak test, so far so good!

I have had these guys out a couple of times for AC issues and found them to be professional, responsive, and fortunately very prompt when I had an emergency. I feel fortunate to have found them and know who I'll be using going forward. read more

An outstanding job! Highly recommended. Came on time. Fix the problem. Very satisfied

Conrad Heating and Cooling repaired our broken AC unit during the heat wave, so we decided to have them replace our 20 year old unit. They did a fantastic job and were easy to work with. I highly recommend them. read more

Request for quote was straight forward with a simple request to change out a condenser pad that the AC unit is sitting on, but... I was told that quotes are not available. They require a service tech to review the project onsite for a flat fee of $79.00... regardless of if you go with their service or not. Seems like a not well thought out policy. Who is going to pay $79 for someone to come out that could possibly provide a bid that is out of your budget? Common business sense is reviewing the details provided by the customer and coming back with a ballpark estimate or asking for more details to provide that estimate. Anyway, we are taking our business elsewhere. read more

They quoted a price via text with some images I sent them. They didn't need an in-person visit to try and upsell me something I didn't need. One week later, they arrived during their promised installation window and completed the work in 2 hours, on time and on budget. They were competitively priced and faster than the competition. read more

These guys were great! they updated every time they got the part ,we're going to deliver the part we're going to be there.. Really appreciate all the updates and they were also on time. read more

They responded quickly, had a great price and quality. Good service and didn't try to upsell

The dryer had been on the fritz for awhile making a screeching noise that could wake a neighbor anytime in use. I requested quotes through Yelp and quickly received a response from fuse. They were able to send a technician the next day to do a diagnosis and I thought the diag fee was very reasonable, and if you approve repairs they credit the diag fee. I received a quote for the repair later that night and they came and repaired it the next morning. Overall I was very happy with the service, I did think the repair was a bit pricey for what was done, but I'm no dryer technician!!! read more

Professional, prompt and completed our furnace and a/c installation ahead of schedule. Much appreciated!

We have used Fuse a few times now and Dmitry has been our technician every time. The first time was for our A/C unit and second time was for our dryer. It's been really easy and fast to schedule an appointment with him and his prices are very reasonable. He seems to work us in during his lunch hour or works through his lunches, he doesn't seem to need to eat! He's seems very hardworking and accommodating to your schedule! He's quiet, not much of a talker, but very effective! Correct on the diagnosis each time, is thorough, and gets the job done! I would highly recommend Dmitry! read more