I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

We have engaged Sutherland several times this year for plumbing jobs at our home. The office…read moremanager J'eerie, owner Ti, and plumber Jack each have provided excellent customer service in each of our interactions. Jack's plumbing workmanship quality has been top-notch. We also appreciate Jack's thorough and patient explanations and his professional demeanor. Thank you to Jack and all the Sutherland Team!

Every part of our experience with All Pro was just great ... their receptionist was clear,…read morecommunicative and warm, and the plumber Kaleo was definitely a master of his craft, and he went to the trouble of explaining what needed to be done in great detail. Their estimate for the work done was far more reasonable than the other plumber who came by. Kaleo made sure to take care of both the initial blockage we called about AND some other problems waiting to happen with our kitchen sink (that he addressed and repaired as part of his work under the initial estimate). In short, if you want a master plumber at your disposal, true value and a great experience, All Pro is the way to go!

What a great company! I had a drain line leaking in my crawl space and called All Pro Plumbing for…read morean estimate. The receptionist was very personable and knowledgeable about my issue. It took maybe five minutes to get an estimate scheduled. The cost was lower than I had expected and I use to be a contractor so know prices! The plumbers that showed up were very friendly and diagnosed the problem in 10 minutes. I highly recommend All Pro plumbing for all of your plumbing needs! I'm very satisfied! A+++

Brenden was awesome! He came out early in the morning and was very helpful and friendly. After…read morelooking at my unit and listening to my explanation, he determined that my water heater would most likely need to be replaced. He also listened to my warranty situation with my particular unit and price break down if I were to go with another plumber qualified for the warranty service. I appreciated that he was upfront with me about everything and never tried to push me into replacing it through his company. He was very honest about what their price would be compared to going through my warranty and what if he would do if he were in my situation. I am extremely grateful for the honest work that this company does.

This company is going to break your bank. I hired them in August 2025 for air conditioner service…read more The technician said my unit was leaking Freon and too dirty to clean. He said ge would not service it because it will only make it a couple of weeks. They charged me $89 anyways. I called and got a refund since they refused to service it. Nice that they refunded money for service they never performed. They gave me an estimate of over 10k to replace it. I called clean air act. They serviced it up and said it's still has a lot of life left. Now 2026 Chris is texting me wanting to service it on a special of $49. Why? So they can refuse to service it again? They only want to replace units not service them. Here is a picture how they left it last summer. Refused to clean it too. It is still running strong.

John is extremely knowledgeable, communicative, and willing to research the unknowns on a project.read more

Great experience with Fusion plumbing. Reasonably priced, quick response and scheduling. They…read morehelped us with more urgent problems related to master bath shower and toilet. We have scheduled them for additional work helping to address some items identified during our home inspection.

I am so grateful I found the Water Heater Doctor on Yelp! When we bought a house in Vernonia one of…read moreour biggest challenges was finding vendors willing to drive out there, but not only were they willing to make the drive, they were also SO helpful and communicative and very well-priced. Now when we move into our new house we'll have hot water and a safely installed system! They're awesome!

Water Heater Doctor for the win! Water heater broke at 10am, Charlie was incredibly professional…read moreand honest, and he answered every question I had, as quickly as I asked. John arrived, a good dude, he replaced water heater in an efficient manner and we had hot water again, by 4pm! I highly recommend Water Heater Doctor, other bids rolled in throughout the day and all were much higher, Charlie and John are a great team, you won't regret hiring them!!!!

Efficient, good communication, would hire again…read more Accomplished 2 jobs in one hour (replace garbage disposal, replace toilet fill valve). Asked for pictures to help them prepare, went right to work when arrived.

I'm a little slow with my review... About two years ago Dean installed my new free-standing bathtub…read morein my new house and did a great job. Since then they have been out a few times for plumbing issues in the kitchen as well. They are very professional and reasonably priced. I will continue to use them for all my plumbing needs and I highly recommend them!

Installed a ceiling fan in my office and made it look easy. He took very little time to get the job…read moredone and I have been enjoying the air moving ever since. Thank you for the great work

With a name like Frank's how could this place be anything but great? :)…read more I'm getting too old to be doing some of these home repairs so I started looking around for a reasonably priced person who was an all-around handyman. Most of my projects are not terribly difficult or complex. Mostly fix this, repair that, less than a day to complete type of projects, Frank's was not what I was looking for. Frank's is an actual company with a professionally done web site, multiple employees and a "can do" list that even the most competent sole proprietor handyman doesn't have. They are close by and will come out to look over the job and make a bid on it which for me is a big plus. So far, so good. Reasonably priced. Very responsive. Quality work.

Had my air conditioner stop working recently. Conrad was able to schedule me for the next day and…read moresend a technician that had everything on hand needed to make the repair. One hour after he arrived, the AC was back up and running.

This morning, 4/27/26, I received an unsolicited text from someone who calls himself, Alex. This…read moreguy said he works for Conrad Heating & Cooling and spoke as if we had an existing business relationship i.e., the message said, "It looks like we haven't been out for your spring A/C maintenance yet," implying they had serviced our system before. I almost fell for this trick. But as he pressed me to make an appointment, he asked me what kind of a/c unit I have, which is an odd question for someone who has worked on our equipment previously. I then asked him directly, "Have I done business with you before?" No response. So I asked again. No response. It turns out, I have no record of doing business with Conrad Heating & Cooling, because we have never done business with this company! I told him I would not be scheduling anything with Conrad. This representative didn't even know what type of unit we have, confirming there was no prior relationship. The familiar tone of the initial text was a deliberate tactic to create a false sense of trust. And I find that very offensive! I'd encourage other homeowners, especially seniors who are frequently targeted by this kind of approach, to read unsolicited texts carefully. If a company implies they've worked with you before, ask specific questions before agreeing to anything. In this case, the deception became obvious very quickly.

Jorge was on time, communicated well and did a great job…read more First had a outdoor faucet replaced. That went so well I had him replace my 20+year old water heater too. Needed a few updates and getting my into my crawlspace isn't fun, but it is done and I couldn't be happier about the service and price. Jorge will be my first call for any plumbing needs.

The number thing you want when calling a plumber out to your home is trust. Trust they will do a…read moregood job, trust they will be honest with you, and trust they will charge you a right price. Jorge is someone you can trust. I actually did not even have him come out. I sent him pictures of my plumbing situation and he walked me through how to fix my plumbing problem over the phone. I am not a handy person at all and he was clear enough to get me to fix my issue. I was able to get the issue solved that day for only a $20 Home Depot run instead of having him come out and charging me. I now have a plumber I can trust moving forward.

Great, friendly, professional people with quick quote. Will update when job is complete next week.read more

Great experience. Fair pricing, competent and did a good job, easy to work with. Would use them…read moreagain.