Needed new water heater, got quotes from Fusion and Home Depot. HD was 20% less BUT only quoted…read morethe water heater and the install with the caveat that any addition items or work would be added on. I've worked with HD before, and have had no issue, so I think they are fine I have no beef with them. Fusion gave a detailed quote of all items to be replaced and the model of water heater. The quote included new water hoses (stainless steel) , new gas hose, new earthquake straps, the addition of an expansion tank (which I think is now required for code). Everything that the job needed was on the quote. Baring unforeseen issues (which happen) I knew exactly what the cost was going to be. Some of the items may have not absolutely needed replacement, but you don't want a $30 hose to ruin a $800 water heater (which is what happened to my last water heater and why we are here today). The solution provided was complete. HD may have had a less expensive quote, but it would have gone up, so I think in the end HD was not really a better price. Given the good reviews online and detailed quote at what I felt was a fair price, the job went to fusion. From inquiry to initial response was very quick, a couple of hours maybe. All communication was timely. Install date was set for three days after my inquiry. The day of the install they were a little late, but I got a text communicating that and an arrival time. I appreciated that very much. When they showed John introduced himself, very polite, nice guy. Then they went to work. They completed the job in a few hours. They left the work area clean and removed the old water heater. The install was beautiful, I know it's a water heater, but damn it was a clean install. Fusion gets five stars. There is no aspect of this job that I can suggest a need for improvement. Price: Five Stars, since the price was close to HD, I feel that I paid a fair price Communication: Five Stars, responsive and let me know they were running late Install: five stars, you can just tell that they paid attention to detail and did a clean job. I feel that I didn't pay a premium for that attention to detail. Attitude: five stars, John's a really nice guy Thank you Fusion, I really appreciate the quality of the job you did.

John is extremely knowledgeable, communicative, and willing to research the unknowns on a project.read more

Brenden was exceptional!…read more We just moved into our home. We had a home inspection and our plumbing came back all good! A couple days after we moved in, we kept hearing the most bizarre sounds in the wall. We researched plumbing companies & Cornels came right up. I reached out on a Tuesday and got a response within minutes! We were able to chat via text which was honestly very convenient. They were able to address my concerns professionally & were soooo friendly. I was able to get scheduled the very next day. Wednesday morning rolled around and I got a text with Brenden's picture, which made me feel super safe and even provided a little information about him. He then called and asked if it was a good time for him to head over and gave his ETA. When Brenden arrived he was friendly, warm, and so professional. He was able to easily see what was going on, explain to me in a way I could understand what was going on, and assured me if we still continued to hear the noise to call back. I truly will call Cornels for any of our plumbing or heating needs!! Brenden was wonderful & secured a life long costumer!

Due to a plumber error with Cornel, it resulted in $40K of damage to my home. The claim is in…read moresubrugation, but in the meantime, my home insurance has gone up $1000 a year and now other insurance companies will not consider me for home insurance. The one company that will will take me on will not write in a water sewer backup clause, and there is no way I would not have that coverage. Due to the bathtub faucet not being put back together correctly, I had flooding in my kitchen, bedroom closet and master bathroom. Because the tile could not be matched, the entire bathroom had to be redone. Not only did I have 6 months of disruption/construction in my house, I'm now going to pay more in insurance and I don't have the ability to change my insurance without high risk to me financially. I do not recommend this company. Nobody ever reached out to me after the damage, however they did call the Flood Pros without telling me that they had done so when I called in a panic on a Saturday night. The initial reason I called them was to fix an bathtub faucet that was dripping in the tub, and I ended up with a disaster.

Every part of our experience with All Pro was just great ... their receptionist was clear,…read morecommunicative and warm, and the plumber Kaleo was definitely a master of his craft, and he went to the trouble of explaining what needed to be done in great detail. Their estimate for the work done was far more reasonable than the other plumber who came by. Kaleo made sure to take care of both the initial blockage we called about AND some other problems waiting to happen with our kitchen sink (that he addressed and repaired as part of his work under the initial estimate). In short, if you want a master plumber at your disposal, true value and a great experience, All Pro is the way to go!

Kaleo was right on time, very friendly, and within 20 minutes I had a new faucet! We will be…read morecalling them for any other work we might need.

First, I'm super embarrassed about how long it has taken me to write this - literally months…read morelater!! I'd reached out to Stan the Hot Water Man after seeing a recommendation on Nextdoor. Someone got back to me right away, and scheduling was a fast. I originally called them out to service my water heater and potentially upgrade the heating elements. They were incredibly quick with the service, but what really blew me away was their honesty. Instead of just replacing the elements and charging me for it, they let me know they were completely fine and just needed a quick temperature adjustment. I was able to return the parts I had already purchased for a refund. They also noted that while my unit is in great shape right now, it is getting a bit older. They took the time to educate me on what to keep an eye on and walked me through my best options for a future replacement when the time comes. Amazing service, fair pricing, and incredibly helpful professionals. I'll definitely use them again in the future.

After 28 years we decided to be proactive and replace the old Bradford White 40 gallon gas water…read moreheater. Matt got my water heater replaced within a week with the updated Bradford White model. He did an amazing job, and the price couldn't be beat.

We cannot say enough great things about Imagine Plumbing and the incredible work they did on our…read morepowder room remodel. From start to finish, the entire experience exceeded our expectations. The team was professional, punctual, knowledgeable, and genuinely cared about the quality of their work. They took the time to listen to our ideas, offered helpful recommendations, and made sure every detail was done right. Communication throughout the project was excellent. We always knew what to expect, and every question we had was answered promptly. Imagine Plumbing installed all three toilets in our home, along with completing all of the plumbing work for the powder room remodel. Everything was installed with exceptional attention to detail and functions perfectly. Their workmanship is clean and precise. Every fixture is perfectly aligned, and the finished result looks fantastic. They also replaced our kitchen sink, installed a beautiful new faucet, and replaced our garbage disposal. We absolutely love the new look of our kitchen. Everything was installed perfectly, and it completely transformed the space. The quality of their work is outstanding, and you can tell they take pride in making sure every installation is done right. Our powder room has gone from an ordinary builder grade bathroom to one of our favorite rooms in the house. Everything came together beautifully, and the finished space looks absolutely amazing. The quality of the work speaks for itself, and every time we walk into the room we appreciate how polished and professionally finished it looks. Finding a contractor you can trust is not easy, but Imagine Plumbing made the entire process enjoyable and stress free. Their commitment to quality, honesty, and customer service is exactly what every homeowner hopes to find. If you are looking for a plumbing company that takes pride in their work and truly cares about customer satisfaction, we highly recommend Imagine Plumbing. They delivered outstanding workmanship, excellent communication, and finished results that exceeded our expectations. We would absolutely hire them again for future projects without hesitation. Thank you to Sean at Imagine Plumbing for helping bring our vision to life. Everything looks fantastic, and we could not be happier with the final results. Five stars are well deserved!

Sean and this company was awesome! There was an opening in his schedule and he came right out to…read moreassess our bathroom clog. We had put up with it for some time. We had a pedestal sink and I've also put up with that for ten years. He would have had to take it apart to fix the clog and it cost about the same price to just get a new vanity. So we did that and Sean came back the next day and's fixed our clog, which was pretty extensive. Yikes. Recommended better products to use for drains and catch hair etc... he was very professional and nice, and patient. Very reasonable prices in my opinion. He also is a cat lover like we are. We would definitely use him again!

I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

They give free estimates (which a lot of plumbers don't do) and, in my case, got the job done along…read morewith a couple of side quests that we'd been putting off.

Dylan and his team were great to work with. He helped explain things to me even before we hired…read morehim. They showed up on time, and completed the job quickly and neatly. We will definitely be going with him again for all our plumbing needs!

I've got one word....... KESH!!!!…read more I am in process of building a home and refurbishing a few properties ....... Kesh has gone out of her way to answer every question, or find the answer. She has gone over and above, in a time when great customer service doesn't happen anymore........ I actually tried Hiring her for one of our businesses, but she is loyal enough to stay where she is. I called the business and spoke to Glen, just to make sure they know how outstanding an employee they have!!! I hope George Morgan rewards employees with great pay and commission!! Thank you again Kesh!!!!

Glynn (at least I think that's who it was, an older gentleman) behind the counter was extremely…read morehelpful in helping find a solution in removing an old delta faucet that had a stubborn basin screw. He found the part, gave us recommendations on where to find a tool for it, and offered us an older tool for delta to try to remove it. Would go back when I have more questions about my newly installed sink!