Kitchen sink was plugged. Call Action and they were out in 4 hours and called to let us know…read moreexactly when they would arrive. The tech Collin was very friendly and completed the job in a timely manner and cleaned the area back to it original appearance. Very reasonably priced plus a senior discount. Would highly recommend.

Presently dealing with a charge for utilizing their services. I called the office to contest double…read morebilling and was rudely spoken to by a billing person. After seeing some of the comments on here I am reconsidering calling someone higher up in this family business to contest the bill if I am going to be rudely spoken to again. Word to the wise, don't utilize their services.

Luis and his crew just completed our basement install through John's Waterproofing and I cannot…read morerecommend them enough! Absolutely phenomenal work, they were fairly priced, quick and efficient and kept us informed every step of the way! Luis checked in with me every day after they finished for the day to answer any questions and to walk me through their progress for the day and my confidence in their work couldn't be higher! Highly impressed and very excited to finally use our basement with the peace of mind that everything is safe and sound! Thank you Luis & crew!

I had this company install a sump pump, all new French drains and vapor barrier in my home's crawl…read morespace due to standing water. Less than 2 years later they came for an annual inspection and their sales rep told me due to visible mold, he urged me to get encapsulation for $26,000! I nearly had a heart attack! He didn't even offer a discount on the work they already did which would all have to be redone. But he sure pushed to finance it. Such a sham! I had an official inspector evaluate the condition and promptly told me there was no need at all, minimal mold and good air temp. Beware of this company's sales tactics and pressure. Unfortunately my warranty is through them so I'm stuck. But you can make a better informed decision!

Prompt, great service, reasonable pricing for parts and service both, customer focused. Highly…read morerecommend.

They were very effective in diagnosing the problem. We have not had them fix our problem yet,…read morewaiting for insurance company. Really nice fellow!

Had a small plumbing need, and the company we'd long trusted was no longer in business. I went to…read moreAngie's List in search of a plumber, and came across Up a Creek Plumbing. I admit the name made me giggle, and something about the nice, professional logo drew me in. There were some reviews there, and they were very favorable. So I gave him a call and got a time set up for him to come out and work on a hopelessly clogged drain. Something came up, and my husband and I were trying to juggle who could be there at the right time -- turns out neither could. So I called him the day before and asked if we could push the time back just a bit; he was really good in working with us to make it work, and not making a big deal out of it. He arrived in a meticulous white van with the company logo on it. He's prompt, professional, and very kind and hilarious. :) Clean and quick, he had conquered our minor drain problem the simplest way possible. (To be honest, I was expecting a trap replacement. Whew!) I couldn't be happier. I'll be happy to do business with him again in the future, and tell everyone I know that if they need a plumber, I know who they should call!

Very friendly, on time, and had the part needed to fix our bath tub / shower faucet. In and out…read morejust under 45-minutes. The price was better then expected. We will use Up The Creek again.

Oregon Sewer and Drain has just installed a drain system in our 1927 craftsman cottage basement. We…read morewere dealing with flooding issues. The job was intense to say the least as our home sits directly on top of rock. Josh's team has been amazing , working solidly for the last three days to cut through the concrete foundation in order to dig the trench for the drain line. All along the way they've hit solid rocks which they have had to bust up with a jackhammer. Not once in three days have we heard a single complaint or swearword from the team. They are a very professional and we highly recommend them. Josh , the company owner has done the concrete work to cover the trench and it looks great. Thank you to Josh and his team for all your hard work ! Nancy & Tibor , Silverton Or.

Oregon Sewer and Drain is the best company I have worked with in all of Oregon. We have properties…read morefrom Molalla to Cottage Grove and have tried others. We have been lied to and almost swindled by other companies, so glad we called Oregon Sewer and Drain for a 2nd opinion in Cottage Grove, the others were telling us we had to evacuate the building and it would take weeks and cost well over 50K, Oregon Sewer and Drain came all the way from Silverton for us and had the issue repaired in a couple hours and could not find the river of sewage under our complex the other company said was there. We had one of our complexes without water due to a small water company being down and needing repairs, Josh recommended a company in SIlverton, the water company was grateful for a new company to call, they were up and running quicker than any other company could have arrived to inspect. Thanks to Josh our complex had running water within 12 hours of our phone call to him.

We have a walk-in bathtub with faucets that are apparently unrecognizable to most humans. After…read moregetting a $1,000 quote from one big company, Paul came in and surveyed the situation, called the manufacturer of the tub and got a new cartridge delivered for a fraction of the cost of the other plumber. He did an excellent job and is easy to work with.

Unscrupulous charges. We used Paul for a complete reno job on a project we're working on based on…read morethe recommendation of the ex-contractor. Although Paul seems like a nice guy, my biggest gripe with him is his pricing which seems to be arbitrary. On one of Pauls invoices (which unfortunately comes through under the contractors billing as a line item at the end of a month), my husband noticed a $5000 charge for Dumanovsky Plumbing. When my husband questioned Paul about it, Paul had no idea what it was or why we were charged that money. After looking into it, Paul called back and said his wife added this extra fee for "cost of living." I've heard a lot of cockamamie reasons for why people get charge for certain things but that had to be one of the most absurd excuses I've ever heard because HELLO - cost of living increases impact everyone. For you to pass that expense off to a client is completely unethical and morally wrong. Who is the plumber anyway? Paul or his wife? Why is his wife adding extra fees to a job? After trying to come to some sort of resolution, Paul has yet to address a refund on this ridiculous charge but instead seems to have swept it under the rug as we have not heard back from him. Another reason I wouldn't recommend this company is that I also didn't love the job that Paul did. All of our vanities in our bathrooms were supposed to be floating. Paul however, made is so that you see the pipes underneath on some so now either we pay to have it fixed or have full length cabinets. When I asked Paul about this, he claimed that he didn't have drawings to go by which is not the truth because his friend the contractor always had drawings on site. Furthermore, when I asked him how exactly he knew where to set the drains if he didn't have drawings and measurements, he stated that the contractor told him where to do it. I know we had a lot of change orders but those change orders were for increasing the scope. Having floating cabinets has been the one thing that has NEVER changed on this project. I think as the homeowner, Paul owed it to us to at least inform us that he can't do floating vanities because of whatever reason and allow us to make whatever decisions we need to from there. Not let us know about it after the work was done so that we now have to pay more to fix it. For anyone considering hiring Dumanovsky plumbing keep in mind that if you hire Paul through a contractor, you will be kept out of the loop in regards to decisions about your own home. In addition know that whether you hire him directly or through a contractor, you could end up with random, unjustified, inequitable charges that you never expected. Our experience with Dumanovsky plumbing has been quite disappointing to say the least and since Paul seems to have forgotten about our $5000, unless he addresses this situation soon, my husband will probably have to take this further up the CCB ladder. Finally thing I wanted to mention was that since Dumanovsky plumbing isn't a large professional company like Cornell's Plumbing, Apollo or others that we know of, when you hire Paul, he uses your property and time to teach his apprentice who I believe is also his teenage son. We didn't mind as tradesmen have to learn from someone's project but since I'm forced to write this review, I thought it worth mentioning as that situation isn't for everyone.

Had the sludge pump go out the day my husband came home from the hospital. I called King's and…read morethey were out the next morning, They pumped the septic and found that there was a blockage. The technician looked for the blockage up the line and found that it was the pump itself! No extra charge for finding the problem and a quick cleaning of the septic! He even helped my husband get the digging done to expose the pump! Thank you for having a great team, from the call to the completion of the project.! We've used them before, We will again!

Best people (company) to work with! We screwed up and did not get our septic drained until 7 years…read morelater. Yikes. The owner never made us feel stupid! He was overly nice. His secretary made the first impression on me. She answered my questions. I would only do business with these people. They were very fast. He educated me!

Bassin Plumbing is simply outstanding. I had an emergency situation re/an outside broken pipe,…read morewhich affected my inside plumbing. On a Friday evening, I reached out to several plumbers/companies, all of whom told me they would not be able to come out until the following week. A couple others who did respond gave me very spendy rates due to the weekend. Then Mario/owner from Bassin returned my call later in the day on Friday, apologizing for the delayed response ( he was busy responding to another customer crisis; "delayed" by a couple of hours). He said he could have somebody out the following day (Sat). Tim showed up arond 10:00 AM and resolved the issue in an hour, which entailed that he had to go under my house (Uggh!). His rate was more than fair, about half of what others wanted to charge. Even being that it was the weekend where the norm is to charge about double the price. So impressed. After talking with Tim I discovered that they also do bathroom remodels so that will be my next project with Bassin! Honest with resonable rates.. I recommend you call them at 503-308-9090! Julie/ West Salem

Beware. Mario Bassin is a drama queen and cheat who brags loudly about his excellence, complains…read moreendlessly about everyone else, and refuses to take responsibility for his mistakes. He ordered more than $1600 in extra fixtures he knew we did not need so that he could collect his commission from Morlan's, and promptly quit the job, claiming we were not ready. (Another plumber came in the next day and did the job with no problem). I returned the excess materials to Morlan's, which credited the full amount to Mario's account. Mario never refunded me, and replied with belligerent rants each time I reminded him of his obligation. After 6 months, I filed a CCB complaint and he failed to respond to the CCB mediator. I have had to file a court order and am awaiting judgment.