12/10 experience. Very informative and low pressure. Came two different days and they walked me through different values and deals for what I needed. Ended up with a 16" pro that works and looks like new. read more

Mac Outlet - A silver laptop with a black keyboard is positioned on a black table in a room with a TV mounted on the wall and window blinds. - IT Services & Computer Repair Near Me - Englewood, Colorado

I was really nervous to spend money on a new laptop as its a big purchase, but I felt so comfortable asking my questions and didn't feel pressured at all! I would definitely recommend to anyone! I will be taking my devices here the next time they need looked it. read more

I have purchased my last three computers from them . They are always very kind and helpful.

I bought a new computer and of course I needed help. Just moved to Denver, so I didn't know where to go. I looked up Mac help, and these people have really helped me. I've gone there twice now. read more

Have used Mac outlet to replace batteries in two MacBook pros as well as add RAM. Marcos has always been extremely helpful and quick to resolve any issues. Had some issues with the replaced battery, so he replaced with a new one as well as made sure the machine was running optimized read more

Thanks to Marcos at Mac Outlet they turned around a logic board repair in about 2hrs on a walk in. Price was fair very satisfied will use them again. read more

Very fast turn around time. The entire staff was helpful and well informed. The turnaround time was same day.

I started 2024 with computer problems and can not say enough good things about Marcos Chavez at the Mac Outlet. The service was unbelievable. He saved me money, stress and taught me tons. I should also mention I went to Best Buy first and experienced a major fail with the Geek Squad. Mac Outlet and Marcos are my only stop from now on. read more

I hate all things computer (except operating them) because I understand very little about how they work and certainly nothing about how to alter or fix them. I bought a new Mac Air and had to have all my files, software, bookmarks, etc transferred to my new computer. I was assisted by the very capable Marcus and had the process completed by Adam. I had asked very specifically that I would like to have EVERYTHING the same except just on a new computer and that is exactly what I got. Adam sat with me and made sure I could log into Microsoft and Google and tour the computer to ensure I had duplication. What a great experience. Have found my new Mac home. read more

Quickly diagnosed and fixed my macbook pro keyboard on the spot. will be back. thank you!

First off I have to say we have been going to this store for over 18+years. since their inception.. There is a reason for that...They know what they are doing and the customer service there is outstanding. That being said, we just went in the other day to upgrade our phones and buy a new computer transferring the data from our older one which we bought from them. Stuart helped us with all our needs even staying 30 minutes after closing to help us finalize the new phone. The next day we went in to pick up our new computer and Sky helped us today. He was also so knowledgeable and helpful If I could I would give a 10 star.. that's what this store deserves. Awesome people, awesome service! Good products at a reasonable price. As it was then, it is now! So nice to have Good honest people working for our good. Michael & Sherry Schuessler read more

Stopped in to get advice on how to fix a problem with my iPhone. Adam was able to quickly diagnosis the problem and get it fixed with in 30 minutes. Service was affordable and he threw in a free used case since mine was falling apart. The gentleman that helped me purchase a Mac here several years ago was also very nice and helpful and the laptop I bought works incredibly even being refurbished. I will always chose them as my first option for any of my Apple product repairs or shipping. Outstanding products, customer service, and overall experience. Shout out to Adam, thank you!! read more

Great service, I had a small hard drive fail, and Marcos replaced it as well as my slow old drive in less than 24 hours, and transferred all my programs, info, pictures, etc. seamlessly onto a giant ssd drive. Also upgraded my Ram for a great price. Impeccable transaction, Highly recommend! read more

Absolutely fantastic shop with amazing people. Sky and Adam are simply awesome when it comes to customer service. Brought my 2008 20 inch Imac in for a power problem. They had the part and I picked it up the next day. They also took time to make sure my backup drive was set up correctly and my applications were all working. Many other shops simply said no to the repair problem or didn't even call back, including Microcenter. Give them a try. read more

If you have ever read a review of mine you know I am a customer that requires people I hire to be the best of the best IN THEIR FEILD. And Adam the owner of Mac Outlet is just that, he is perhaps the best Apple Repair Enthusiast and can actually complete the job I have had the pleasure of speaking with outside of Louis Rossman of New York and he and I go back many years. I will fully admit that I was not the best customer for Adam, yet he kept a level head, and was a total professional. This man will be running repairs for all of South Denver very soon, I can assure you that much - he is that good! read more

I once spilled some water on my MacBook. My laptop would not boot up and I lost ALL my data. I took it to Mac Outlet and they were able to fix it. They also were able to retrieve all my data. My battery was low and they replaced that as well. Just the other day, I took my laptop in because my battery seem to be running low. They realized that it wasn't long that that the battery was replaced. They did the right thing and replaced the battery with no charge. Whenever I go in, I always seem to have a lot of questions and they always take the time to answer them. On top of all that, they are very friendly and very enjoyable to work with. I would highly recommend taking your Mac to Mac Outlet if it needs service, and I do. read more

Had a great experience with Adam, the store owner. He helped us get precious family photos into the cloud off of two old Macs that were too outdated to connect to the cloud and then, without additional charges, pushed photos off of old cds as well. We only asked him as an after thought on our part and there was no reason he needed to do that. He took the newer model Mac we had and gave us above and beyond its resale value for a trade in. Was easy to work with so friendly and professional. Would use them again for Future computer needs and highly recommend. read more

Adam at the front desk (maybe owner too?) really helped me out. He knew that what was wrong with my 2 year old MacBook Pro was on an official Apple recall and taught me how to interface with Apple customer service so that I could get them to comp the service for me. He didn't need to be this kind, yet went out of his way to help me, a stranger, and saved me $500-$700. This place has great vibes. Def come here for your Apple needs and services. read more

I just had a fantastic experience getting my three year old MacBook repaired. My battery had worn out, the keyboard started to stick, and my speakers were no longer working. I worked with the God Tech (my term) Marcos Chavez. They had all three replacement parts in stock. I dropped the Mac off at 11 AM, and Marcos had everything replaced, tuned, and 100% functional by 2PM. He was courteous, knowledgable, thorough, and professional. These are absolutely the guys to go see when you have an older Apple product that needs service. Absolutely stellar service and I'll be a customer for life. read more

Recently, my MacBook Pro lost some critical files. I am an online professor and was desperate to get them back, so went to Mac Outlet in Englewood, CO. Marcos was kind, patient,and showed me how to get some of them reinstated. I can't say enough good things about this place and if ever I need repairs or a new computer, this is where I will be coming. Thanks for everything, Marcos! read more

I would give him 10 Stars, if it was an option! I recently had some tech issues with my laptop. Files wouldn't open, apps wouldn't work, and all of it a mystery of an epic AND urgent proportion. Like many of us, my laptop is the cornerstone of my business. Without it, I'm dead in the water. Which was where I was when I reached out to the Mac Outlet in Englewood, and found Marcos. I phoned the shop, and he spent a significant amount of time trying to help me troubleshoot. He was unrelenting in solving the problem, calming in the heat of my frustration and panic, and respectful and supportive when I was hard of myself, asking "what did I do to make this happen"?? By some stroke of genius (HIS) we were able to at least get files to open and at first run, thought all issues were solved. Until the following morning, when my calendar wouldn't open. Another major necessity. This time, I grabbed my laptop and off I went for an in-person diagnosis. Again, he was thorough and dedicated and encouraging. And of course, he fixed it. Many computer techs are knowledgable and committed to their service, but the way Marcos managed my emotional state (a woman in panic mode is not an easy place to be), makes him not only excel at what he does, it also makes him one of the "gifted" ones, in my book. read more

These guys are amazing! Apple store quoted me at $700+ just to try to fix my machine. I took it to the Mac Outlet and they had my computer diagnosed and fixed within the hour for around $200. They were very friendly and really easy to communicate with as well. I don't write reviews, but I appreciated this experience so much! Really helped me out of a jam. I will head here for all future mac-related business. read more

Based on another visit to the MAc Outlet i give it 5 stars. Both gentlemen were very helpful. They quickly diagnosed the problem with my mac mini and replaced the hard drive for a fraction of the cost and time. I am so happy. I used them previously for an iphone problem and was so satisfied that i called them again for my computer problem. . read more

I stopped by to look into using my MacBook Pro as a clamshell, and left with beautiful used 27" monitor and a keyboard to set up my home work station. Great customer service and affordable selection of used Apple products. read more

My trackpad wasn't working. Turns out I needed my battery replaced on my MacBook and these guys came through for me. Fast, friendly, professional and very reasonably priced! read more

I am beyond happy with the excellent customer service and repairs I received from the Mac Outlet in Englewood. I have a 2012 MacBook Pro, and the screen went white. I took it to the Apple store, and they told me that there was nothing they could do to fix it. Of course, they said that I needed a new computer. I knew of the Mac Outlet from living in the neighborhood, so I decided to stop there before making any big decisions. I am so elated that I did. Sky talked me through everything I needed to know and put my worries to rest. He recovered my hard drive, backed up my data, and replaced the hard drive and cable. I have my computer back, and it works better than ever. The Mac Outlet will be my go-to place from now on, and I highly recommend them to everyone. Sincerely, a very happy customer! read more

Adam saved the day for me. He worked a major miracle and kept my machine from finding its way to the junkyard. I'll always be a loyal customer!! read more

I love this place! Fast and friendly service and the prices are unbeatable. I highly recommend Mac Outlet for your computer needs. They had my laptop repaired within a day. read more

This will be the third Mac we as a family have bought from them In the last few months,2 from Hawaii and one to Montana. This store and all the staff are AMAZING. They are so knowledgeable, generous with their time and don't try to upsell you. Just wish we had them in our town. Lucky for you Denver! read more

These guys are awesome! Sky was so helpful and patient while we figured out what we wanted to do about our phone. He was very knowledgeable and explained all the options/costs with us so we could make the best choice possible. Overall it was a super awesome experience!! I'll definitely be going to these guys for any of my iPhone/Mac needs!!!! read more

Outstanding service, very helpful, and they have a great leasing plan as well as competitive pricing. Took my late 2013 15" pro retina here and they quickly replaced the battery and updated my corrupted OS system for exactly the quoted price. Everyone here is very friendly and happy to help and for that I'm very grateful. If I need another Apple product serviced I'll definitely bring it back here. Thank you! read more

I've had macs for 30 years. I normally sell them myself, but I've been busy and thought I might try and support a local business. I had a few phones around and I knew about what they were worth, took them in and was given as estimate and told to come back the next day because the person that cuts checks would be in that morning. Arrived, handed over the items and waited. No customer service, no politeness, no 'this will take a few minutes.' Guy ran a diagnostic, kept me waiting, and then told me he'd give me half of what I was told the day before. Nope. I'll sell 'em myself. Rude. Poor customer service. I do not recommend. read more

They have 15% screen repair coupons sitting behind the counter and didn't even offer one while I was paying for my iPhone screen repair . When I asked about it they guy just shrugs his shoulders. Top notch customer service here. ***updated I wrote the original review right as I was leaving the store** I went back in a few minutes later and questioned the guy at the counter about why he never mentioned the coupe when they are sitting right there in plain view especially to a repeat customer. I asked for a simple 15% refund for my repair bc that's what the coupon was for . He did one better and refunded the entire cost of 97 dollars . And apologized; also the owner called me when he saw the one star review and asked if there was anything he could do. I told him about the refund and promised to update my review as they went above and beyond at that point. read more

I'm a Mac girl. What can I say? I learned on them from the time I was 8 all the way through college. You put me in front of a PC and I'm worse off than a chimpanzee. Nothing works right. When my last Mac was trying to head to Apple Heaven I wanted to put it on life support so I could save up for a bright, shiny new Mac. So, I went to the Mac Outlet. They fixed the black screen for me and it lasted long enough for me to do said saving. Plus the guys that work here are super sweet. One was so nice he even offered to buy me dinner. Wait, what? Moving on, they also sold me my (Yelp) red iPhone cover and an airport card for my big Mac - the computer, not a burger from a unmentioned fast-food chain. Anyway if you're in the market for Apple repairs, used products or new accessories check these guys out. Perhaps they'll have what you need. read more

Mac Outlet - IT Services & Computer Repair Near Me - Englewood, Colorado

Great service! They help figure out the issue and replace broken glass. Got all my products synced for a new phone!

These folks changed the battery in my iPhone last March 2019 and my phone heats up a lot since the change. I took the phone back and the owner of the business told me that they guaranteed the batteries but that he did not have any technicians at hand that day because they both got sick the same day. I returned a week later and this time the sales person today (09/13/ 19) told me that they only guarantee the batteries for 90 days and that I was out of luck. The battery they put in is just 5 months old!! This is not the first time I had troubles like these with them. This store use to be a great place to have your Apple computers and phones serviced, but in the last few years service and quality have declined considerably. I will never be back for any repairs here, and if you are considering to use them, I suggest to look somewhere else. read more

I have an older Mac laptop. Adam was honest about sinking a lot of money into my laptop. We did the diagnostic $39 test and they found water on the graphic card. They cleaned it up and said they didn't know if that would solve it. I've used the laptop about 6 hrs since then and it's been fine. The time it took for the diagnostic, 24 hrs., gave me time to consider my next Mac. All in all, it was a great experience and I would trust them. read more

Called to just get simple information because I didn't know what was sold at the Mac Outlet and the manager Tracy was extremely rude, and short. Didn't seem to want help or to have any customers come in at all. I've never had any manager speak to me like that over the phone. Not sure if he was having a bad day or is just an angry/ sad person. I was looking to buy a laptop and in about 2 minutes decided I would not purchase anything here because the manager had horrible customer service. I told him I didn't feel like I was getting great customer service, but that I appreciated his time and hope he had a great day. He said "yep" and hung up. I've been in customer service my entire life, and even on my bad days don't feel called to treat customers like that. Im not sure if it is because I sound young or am a woman, but it felt like he legitimately didn't want to make a sale. As a business owner, if I had a manager speak like this to my customers, I would re-consider having him manage my store. read more

Capable, friendly, reasonable prices. They go the extra mile and are not condescending to befuddled older people. (Me) I went in with my old old laptop expecting to be told it was no use; time for a new one. And I would have bought another one, only I was told it was definitely worth repairing and ended up costing less than half what even a reconditioned computer would have cost. When the time comes for a new computer this is where I will go. read more

Mac wouldn't boot. Mac Outlet was extremely efficient, diagnosed the issue, fixed it and had me back up and running in hours. Customer service was exceptional. read more