Horrible service walked to talk about a potential new line and Jenny the representative that was…read moregonna help us refused, she's very unprofessional and disrespectful probably one of the worst experience I've ever had! Why do they let people like that work there ?!

From the owner: Visit the T-Mobile store in Denver and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1977 S Federal Blvd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

What a nice group of people to work with! Not only are they more reasonably priced than the…read morecompetitors, the owner took the time to shake my hand and thank me for being there. He was informative, nice, and made certain to make my order of priority. I definitely will be returning to this spot, the location is also convenient and very little competition throughout the neighborhood. I was in and out within 20 minutes, perfect timing in between my meetings I was able to get back to work with no problems no drama!

Looking for a Google Pixel 8 or later. They are hard to find unlocked. MTW had a 7pro in stock,…read morewhich would work for what i need if i wasn't so picky Immediately he got on the computer and found an 8, 8pro and a 9 he could order for me and told me the prices. I told him i would come back if i couldn't find what i was looking for elsewhere! Knowing what is available and for what prices is very helpful information to have while shopping around! Thanks MTW. (I will update if i end up coming back to purchase)

I hired Cell Zone to replace a damaged screen on my iPad. They assured me they not only had a…read morereplacement screen but... one that wouldn't void the warranty (a certified screen). The problem is that they installed a used screen from some other iPad that had been replaced due to a 5" scratch. When I asked them to replace the screen with one without blemishes they told me it was "functional" and that they would not make this right. Avoid these guys.

Ali, thank you. I appreciate your help and being a real one! You are awesome my friend. 10/10…read morerecommended!!!

I can't select zero stars. I've never watched someone treat a person so poorly. Sierra was…read moreincredibly rude to another customer while I was waiting to be helped. The other customer came in to pay his prepaid bill. He wanted to pay his bill in cash. The other associate informed him that they would not be able to give change so he needed to make sure he had the exact amount. The customer was confused, he asked what happens with my change. That is when Sierra interrupted and says that it's tax. The customer then asked, "so I then get taxed twice? Once on my bill then on the $80 I want to pay. What is that?" Sierra responds with,"well that's Uncle Sam!" What an incredibly rude thing to say. The customer was noticeably confused and was asking for explication. Sierra was so terrible to this customer who just wanted to pay his bill. We decided that we no longer wanted to wait to be helped. There were two associates here today. Sierra and another. From the moment we walked in Sierra had been sitting at a table helping another customer call customer service. Meanwhile the other associate sat at the neighboring table. They told us they would be with us in a moment. I did inform Sierra that I felt the way she handled the situation was not great and I tried to let her know where the confusion was, but she could care less. She kept a smile on her face and essentially told me she would not change the error of her ways.

My husband and I came in store to trade his phone for the new Pro Max over the weekend. When we…read morewalked in we were not greeted but instead were hit with "do you have a mask?" Andrew is handling our transaction today and was extremely unpleasant to the point where I literally have nothing good to say. There was not a single smile on his face or in his tone. He didn't ask about what we were interested in or even have that "retaily friendly curiosity small talk." Instead, he tapped his foot, made little eye contact, checked his phone a bunch, pushed extremely hard to upgrade services, buy accessories - things we actually may have been interested in if he didn't put such a sour taste in our mouth. I came back today to turn in the old phone and had the exact same experience. I have worked in retail management for 10 years, I would be making changes if I knew attitudes like this were happening in my stores. This is a great example of how not to do things and how not to treat people.