This was the worst service I have ever experienced. As a salon owner myself, I would never allow a client to pay for a service they were unhappy with. On Saturday, February 28th at 6:49pm, I arrived for a nail service. Your sign clearly states closing time is 7:30pm, yet the front desk informed me they were closed. It immediately felt like I was being turned away. Only after I mentioned that I had just finished working at my own salon did they reconsider and decide to service me. That alone showed a lack of care for gaining or keeping loyal clients. They did a beautiful job on my nails that day. However, when I returned on March 2nd for a basic pedicure (during a short break between my clients before traveling), the experience was completely unacceptable. Before starting, I clearly asked if they had enough time to properly perform the service. I even offered to only do a color change if needed. They assured me they had time to complete a full basic pedicure. What I received was not a proper basic pedicure: * No soap, salt, or any soaking solution was added to the foot bath (as is standard practice). * The water was being filled without a plastic liner until another technician corrected her -- a clear sanitation concern. * My feet were barely soaked before she removed them. * Lotion was applied quickly and wiped off just as fast. * My old gel polish was removed and my feet were scraped while dry. * My cuticles were cut aggressively. * My nails were cut unevenly, even after I requested a square shape. * The polish color did not match what I chose. * Polish was left on my cuticles. * One nail was visibly longer than the others. When I calmly expressed that I was unhappy, I was told the unevenness was due to my skin being "thicker" on one side, which is not a valid explanation. Instead of correcting the service properly, they removed only $5 for gel removal and still charged me approximately $48 for a full pedicure -- despite not providing a proper one. I felt rushed, dismissed, and forced to pay for a service that did not meet basic salon standards. When I asked to speak to the owner or someone above the staff present, I was told I would receive a call -- which never happened. As a business owner, I understand the importance of client loyalty and satisfaction. This experience felt more focused on collecting payment than providing quality service. That is not how long-term relationships are built. I do not recommend this salon. Clients deserve to feel valued, respected, and properly serviced -- not rushed out after payment read more

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I started coming here in January when I got my birthday nails ! Super clean super friendly and do exactly what you ask for! Walk ins are allowed. read more

M Vince Nail Spa - Acrylic, air brushed, gel polish, isolated chrome design. My favorite set of nails ever! - Nail Salons Near Me - Houston, Texas

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First visit and will be our last. Pros: Nice looking reception area and plenty of parking for a Saturday. CONS: customer service, quality of pedicure, and paint job. Two of us came for a pedi; my tech never spoke to me, no greeting, no eye contact, even after I tried sparking conversation with her, never asked if we wanted anything to drink. 10 minutes into the pedi, my sister asked her nail tech if she could have some water. The nail tech handed her a drinks menu while my nail tech didn't even look up or ask if I wanted anything. The whole time we were there, my nail tech said probably three words to me- I even tried making conversation and she barely replied, clearly not interested. To top it off, our paint jobs looked horrible- smudges, uneven, with visible layers all over. What a waste of time and money. read more

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I've been here about four times and today will be my last visit. Compared to most nail salons they are quite a bit more expensive but it's a beautiful and clean place. One complimentary drink is offered with your service. Additional drinks can be purchased for $5 each. The menu is pretty robust. The service has been consistently good. Easy to call and book an appointment. Start off by washing your hands in the sinks in the back and getting sat in your chair for service. The techs are pretty good. They do chat a lot to each other in Vietnamese when staff is just roaming through. My issue happened today while trying to pay. There was an issue with their credit card reader. The woman at the desk said it started two days before and she would have to restart it. She said it took about an hour for another customer to pay last time it happened. After about 3 times it still wasn't working. She asked me to Zelle them instead. I told her I needed to use my card for points and how I manage my finances. Also I'm moving so cash is tied up in that. I tried another card and it worked no issue. This was after trying the machine three times before and having to redo the transactions. I told her I didn't want to be there an hour like the other customer and they def should get the machine checked out. She looked at the other lady next to her, mumbled something under her breath in Vietnamese and handed me my receipt. Very off putting. Won't be going back. Two stars is for my tech who has done great service but after this experience I won't. read more

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The quality of service here every time I come is wonderful. I am never disappointed! This is now my third time, and Im only coming here. My first time Kevin did my manicure, and Nancy did my pedicure. Since Kevin's schedule is tight I haven't been able to get him to do my manicure, so I was introduced to Holly my second time around. Omg! She has gifted hands. I finally had time to come back for a second, and of course I had Nancy for my pedicure (Holly was off) and Jenny for my manicure. Honestly, you cannot go wrong with any staff member. They are all so extremely friendly, professional and skilled. I truly enjoy coming to this establishment because the vibe is like no other. The music will have you singing along, the TV can be entertaining, and the quality of service never fails. Try them out next time you want and NEED to treat yourself. It's worth every penny read more

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Giving the salon 3 stars because the managers did what was right, and fixed my pedicure a whopping 3 times. By the third time I returned, within the original appointment date, I was beyond heated with disappointment. I wanted this to be my new "go to" salon but not sure if I would return. Bonus points because it was so close to my house too... read more

M Vince Nail Spa - Set up for where you'd get your manicure! - Nail Salons Near Me - Houston, Texas

I love this nail shop. I am usually someone who has a set an appointment with the person that I like the most, but with this snow shop I can walk in in literally every single person. Does a family shop on my nails. They are detailed oriented and pay attention to what you like and don't like all of your nail polishes are new in fresh and rarely ever chipped on my nails. Highly recommended. read more

Very clean, professional and great service. So many options to choose from. Mia is caring and attentive to your needs. read more

I've been here twice and I must say that I do love the beautiful aesthetics of this new nail spa. Everything is super modern, clean, and I love how relaxing it feels. As soon as you walk in, the receptionists are very warm and welcoming, and get you checked in right away. My dip manicure has been very nice both times. No complaints there. However, the reason for a lost star is that the two times I've been here, my pedicure has fell short of my expectations. My polish usually lasts me over a month. Both times I've received a pedicure, it barely lasts for two weeks, which is very disappointing. I'm unsure if it's the polish brand or or how it's applied by the tech, but I feel as though it could be better. Quite honestly, I wanna say my second pedicure was worst than the first. The tech had some major difficulties polishing and took so long getting it done. She kept getting polish everywhere and constantly cleaning up the polish on my toes and her hands. I believe the multiple layers of polish probably is the reason why my polish has been chipping more than it should. But on a brighter note, the refreshments are amazing and I am obsessed with their sparkling water! It was citrusy, with a hint of mint and sweetness. I really enjoyed this! I'll probably return sometime for a dip manicure in the future, but pedicures are out the question for me. I just really wish it lasts longer than 2 weeks. read more

Beautiful and spacious spa . Impressive ambiance and relaxing music, great customer service and experience tech . Highly recommended MVince nail spa to y'all's. read more

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First time coming here, I always seen it on my way home & finally treated myself & Got a pedi/Gel Mani They were so nice ! Very relaxing Going back soon! read more

One of the best mani and pedi experiences my husband and I have had! Jessie and Bee were amazing! We will be back

Christine with customer service... I sent the communications, photos etc of the terrible work, inflammation/cut, chipped nails after less than a week (on vacation without even daily chores happening right now), etc. I look forward to hearing back from you via email and working towards a resolution that is customer service driven vs defensiveness driven by the location directly. read more

M Vince Nail Spa - The epic fail - Nail Salons Near Me - Houston, Texas

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This is a new nail salon in the Spring/Champions area. It's very spacious inside and immaculately kept. They also have a bar with complimentary drinks with cocktails as well. I got a mani and my mom got a pedi and both of us loved the service we received. I really enjoyed the experience and Nina at the front is so nice and friendly. This will be our new nail place! read more

M Vince Nail Spa - Gel mani with French tip and chrome powder on top - Nail Salons Near Me - Houston, Texas

Great nail salon. Had a lovely experience. The place is very, very nice inside. My nails looked like perfection for my event.

Manicure and pedicure were good however when the tech filled the bowl for my pedicure the water had a horrible smell like raw sewage!

This is my second time coming to this and I love it! Since they are a newer salon they truly value your experience and make sure you love your nails. The staff is all very friendly plus you get a free drink they have a whole bar area. I would definitely recommend this nail salon to anyone in the champions area read more

M Vince Nail Spa - Gel nails - Nail Salons Near Me - Houston, Texas

I went to get dip replaced on my nails and they charged me to take off what was already in my nails. When she was filing my nails she cut one of my fingers deep and just kept going, my fingers were sore for two days after getting these done. After two days my nails were already chipped. I went back and I was cut again and the nails are so thick and not taken care of. The place is beautiful however, for the expensive price and experience I will not be going back here. read more

Young was my nail tech and I cannot give enough stars! She was very talented in her work!

Very nice environment, friendly staff, good color options, so organized, clean and great drink options, God bless this beautiful business, i pray they get more clients they are so great will definitely recommend to family and friends! read more

M Vince Nail Spa - Pedicure - Nail Salons Near Me - Houston, Texas

Really beautiful, clean salon ! Been here for a couple full sets and recently got my first pedicure with Mrs. Young, 100% recommend her! So nice and caring, super professional, and very well done job. Highly recommend her for your future services (: read more

Very nice and friendly staff. They did a great pedicure and my nails were excellent! The equipment was top of the line and clean as could be. read more

Great new place. Lots of space - quiet and clean. Pedicure was just what I was looking for. I will be back.

Best nail salon hands down! So clean! Everyone was super friendly and helpful. 10 stars!!!!

Unfortunately I really wanted this place to be my "go to" pedicure place as my old place closed down. I chose the spa pedicure with a paraffin wax add on. I chose an OPI polish and the technician put me under the "drying table" for almost 15 mins. Three hours later my polish is still very sticky and because of that the polish on both big toes got messed up. When I called and informed them of the situation the guy tells me that "regular" polish takes hours to dry and that I should have chosen gel. I have been getting pedis for over 50 years and I've not ever experienced wet polish after 3-4 hours later. However he did say I could come back and they would fix it. Unfortunately I have a very busy schedule and its the inconvenience of having to go back to fix something that should have been done right from the start. I appreciate that they offered to fix it but my first visit cannot be described as stellar; I'm so disappointed as it is a beautiful venue. read more

I enjoyed my gel manicure here. Very clean place and good service. The vibe is very calming and relaxing. All of the workers are nice and friendly. read more

M Vince Nail Spa - Red manicure - Nail Salons Near Me - Houston, Texas

I also had the worst complaints about my nails!! Nobody liked them everyone said they did the worst nail design, they looked ugly, why did I get them like that and all I could say is "smh I know because the lady at THIS NAIL SALON DID THE WORST SERVICE!" read more

Beautiful salon, sweet owner, terrible job on my nails. Came back for them to fix it and it was just as bad as the first. Dip w/gel nails lasted two days before chipping and peeling. Don't waste your money. read more

loved the service and price love love super clean and quick i got a pedicure and it came out amazingggg

This place is new to the area and much closer to my house than my previous salon, so I wanted to give it a chance. I am extremely pleased. Service was great! I highly recommend Tracy!! She was beyond meticulous with my gel manicure. read more

Sweetest staff and nicest nail spa i've ever been to! It was super peaceful inside and the service was amazing! Will definitely be coming back. read more

M Vince Nail Spa is new to the Champions area and is located in the shopping center at the corner of 1960 and Champion Forest Dr. I made an appointment for a manicure and a pedicure--both of which were excellent. Atmosphere is relaxing,and staff is friendly as well as professional. read more

Phenomenal service! Everyone was so kind and patient. The complimentary drinks were also a great bonus. This was my first time getting my nails done and I'm pleasantly surprised! read more