Sabrina Abbas and Aryanne Santiago were absolutely outstanding at CarTopia. From the moment I…read morearrived, they were friendly, attentive, and genuinely invested in making the experience smooth and enjoyable. Sabrina brought a calm, knowledgeable approach she answered every question with patience and clarity, making the whole process feel easy and stress-free. Aryanne matched that energy with enthusiasm and professionalism, going above and beyond to ensure everything was handled efficiently. What really stood out was their teamwork. They complemented each other perfectly, creating a welcoming environment while staying organized and detail-oriented. It's rare to come across service that feels both highly competent and genuinely caring, but they delivered exactly that. If you're visiting CarTopia, you'll be in excellent hands with Sabrina and Aryanne. They set a high standard for customer service and made the entire experience memorable for all the right reasons.

Thank goodness we were smart enough to walk away. Our 17-year-old was ready to buy his second…read morevehicle and found one he really liked at Cartopia. Looking back, we should have known something was off based on the price. He loved the car after the test drive, which made it even more disappointing. We currently own nine vehicles, so we understand how the process works -- and we made that clear. Suddenly, the price started climbing: $1,900 added for paying cash, $2,890 for "certification," $999 for LoJack, plus several other add-ons that pushed the total nearly $10,000 higher than expected. Then came the classic line: "We just found out someone else put a deposit on it and we're waiting on their financing. You can put $5,000 down to hold it if it falls through." We weren't buying it. I told him plainly that we knew what was going on, shook his hand, and we walked out. In the end, it turned into a valuable lesson for our son.

Muy buena atención gracias a Mr.Bruno and Mr.Cris Santos take carece us good they are such a good…read moreperson

I get that things are going up. But this getting ridiculous. Kia dealerships are all independently…read moreowned. Everyone knows I am a dealer guy. Anything service. Go to the dealer. Well, this dealership just lost my business. Oil change and tire rotation was just $69 in 2019. So them going up to $99 in 2024 I was OK with. Now they decided to separate the oil change from the tire rotation. Oil change $119 by itself and the tire rotation is now $69. So $201 for a basic service. I was paying $250 when I was driving a Infinite. I will be going to another Kia. Cause now all ate doing the same thing. But if they do, then it is time to find my non dealer service. And they made me an appointment for 9:30am and told me my car would be available in 3 hours. So please tell me why am I making an appointment if you going to keep me their all day. I am so disappointed with Global Kia.

I was a bit skeptical but I have to say my experience was awesome, I made an appointment online…read morewhich I would recommend as it was fairly busy. I submitted the required paperwork online and although they still ask for it during your appointment it was still a painless experience. They honored the quote they gave me online and I left with a check in under 2 hours.

I'm giving CarMax one star due to the loan payoff and settlement timeline, which was not clearly…read moreemphasized upfront. To be fair, I was given a check immediately at the time of sale. The issue is the loan payoff process, which can take up to 15 business days on CarMax's side before funds are even sent. That does not include additional mail time or processing time by your bank or credit union. There is also no ACH or wire option to speed this up. In practice, this means the loan may not be cleared for three to four weeks. If you're selling a car specifically to clear a loan so you can qualify for another one, this delay can directly impact financing. You may also need to make additional loan payments out of pocket while waiting for reimbursement. While the extended timeline is mentioned in the fine print, it was described in person as taking "a few days," and the full impact of the payoff timing was not clearly called out. That difference matters when real financial decisions depend on it. The staff were polite and professional, but the lack of clear emphasis around the payoff process creates unnecessary risk for customers. My advice: read the fine print carefully and plan for a much longer timeline than what is suggested verbally.

The one prevalent thing across all the reviews and from my experience is also the plates and…read morecustomer service. I was told my plate would be in shop within 2-3 weeks but it had been almost 3 months until it actually came and that was with me constantly fixing mis filed paperwork. They are Just extremely unprofessional, very inviting before they sell you the car but once it's sold have fun trying to deal with what comes afterwards.

I recently bought a car from Mark Coley at Next Generation Nissan. From start to finish my car…read morebuying process went smoothly. He took the time to explain all the brand new features in my 2025 Rouge. I will recommend this dealership and Mark to all my friends and family. Go to Next Generation Nissan and ask for Mark!

Came in to have my jeep diagnosed as I suspected an internal coolant leak which would suspect a…read moreblown head gasket. had my car for 2 days and gave it back to me free of charge to only tell me "It has to get worse before we can do anything". Emilio was great with customer service and communication but the service was terrible I took my jeep to Liccardi where they diagnosed it with a head gasket and on scheduled to finish the job soon. Go to Liccardi!

I had a terrific purchasing experience at Global. I got my 2023 jeep wrangler Sahara at a fantastic…read moreprice. They came in $500 less then the best deal a local competitor dealer offered. I didn't even need to haggle. I was able to order exactly what I wanted, color & options. It was a no hassle experience. My salesman Ron and manager Francesco were a pleasure to do business with. I just hope my experience with their service dept is just as positive when the time comes.

Best people out here this far imo. I have not purchased my vehicle just yet due to being on the…read moreroad as a trucker but I most certainly put a small (the smallest) deposit down on my soon to be Chevy Silverado, and these guys have not played me once. They have held my refundable deposit and kept in touch with me to stay in touch which makes me even more positioned to buy this vehicle from Exem. I am a skeptic of buy here pay here places but this one has seemed to be a positive and pleasant place to work with. I have not felt forced to buy quickly nor have they tore into me about the remaining deposit (just inquired) and thats professionalism at its finest to me. I buy my cars straight out cash from owners and don't mind fixing them up if need be, but exem has me locked in especially as they do have nice vehicles again imo. Check em out. This is not a paid advertisement lol, it's just someone happy putting in their two cents.

Went in looking for a car for my mom, the owner overheard and told the sales rep he does the same…read morefor his mom and to make sure to "take care of me". I ended up with a 2012 Honda fit that was completely rotten underneath with rust throughout the entire undercarriage. Please stay away from this place and go anywhere else. They were hounding me for a 5 star review for days, hoping I wouldn't notice the damage before I left a review. If you're looking for a safe vehicle, this is not the place to go.

My Cousin came here recently and said Cristina was very attentive! She sold her a Hyundai in which…read moreshe is soooo in love with. The employees are friendly and willing to help and very informative. I definitely recommend if you're looking to buy a car locally and good price deals!

My daughter bought a car there, they stated they called a number on file, no VM left, my…read moredaughter's car was towed, since the temporary plates expired, she called and we drove to the shop. They said it would take 1 hr in a half to have the payment approved for the towing company and here it is 4 hrs later no call and no money!!

My son just bought an accord from Rosemary. She took care of him as if he was her own family. A…read morebeautiful honest woman which is hard to find!! So if you're looking to buy a Honda go see Rosemary!!

I brought a vehicle to Route 22 Honda in Plainfield for a pre-purchase inspection, which cost $229…read more+ tax. I was shocked to learn that this fee did not include pulling diagnostic trouble codes from the vehicle. When I asked about getting the codes read, I was told there would be an additional $100 "discounted fee" just to pull them -- something that takes about 10-15 minutes and is often done for free at places like Advance Auto or offered as part of an inspection at many other shops. When I questioned the charge, my service advisor simply responded, "This is the way we do business." That was the extent of the explanation. I then asked to speak with the service department supervisor, who refused to come out of his office to speak with me at all. In the end, I used my own code reader and pulled the codes myself in about 9 minutes -- saving myself $100 and confirming how unreasonable the charge was. Between the inflated pricing, refusal to explain policies, and poor customer service from management, I do not feel this dealership offers good value or transparency. I will not be returning, and I recommend others shop around before trusting them with inspections or repairs.