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    Cartopia

    2.8 (53 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 2 weeks ago

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    Trevor D.

    BUYER BEWARE!! They will not give you an out the door price over the phone unless a manager takes over the phone call. Just a quick breakdown of what they say it costs versus what it actually costs after talking to Sabrina over the phone. They want to move "volume" so everything is "negotiable" they say. $285 profit is what she said she would make so no negotiation possible unless the dealership wants to lose money.

    Recently bought this 2017 q50 Signature edition. Was helped by Luis, great customer service, well spoken, and quick and efficient responses.They had a great variety of cars from every day drivers to top end sport cars.Would purchase from again in future.

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    1 month ago

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    17 days ago

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    2 months ago

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    3 months ago

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    3 months ago

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    1 year ago

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    11 months ago

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    1 year ago

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    2 years ago

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    5 months ago

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    1 year ago

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    10 months ago

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    10 months ago

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    1 year ago

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    1 year ago

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    2 years ago

    Helpful 4
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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    This place is awesome and has amazing customers service Sabrin and Richard we're great

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    2 years ago

    Highly recommend to anybody looking to purchase. A car. they made you feel like family and made buying a car way less scary.

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    2 years ago

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    6 years ago

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    6 years ago

    Business owner information

    Photo of Omar M.

    Omar M.

    Helpful 3
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    7 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    6 years ago

    Guy will talk you in circles and not a man of his or employees word. Make sure everything is in writing. Will never go again or recommend

    Business owner information

    Photo of Omar M.

    Omar M.

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    5 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    5 years ago

    Unreal of an experience thank you guys for taking the time to listen. I will highly recommended you guys to family and Friends

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    5 years ago

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    Page 1 of 2

    Ask the Community - Cartopia

    Review Highlights - Cartopia

    We had a problem with a car we purchased and Omar at this dealership went way above what he was required to do.

    Mentioned in 6 reviews

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    CarMax Green Brook

    CarMax Green Brook

    (10 reviews)

    I was a bit skeptical but I have to say my experience was awesome, I made an appointment online…read morewhich I would recommend as it was fairly busy. I submitted the required paperwork online and although they still ask for it during your appointment it was still a painless experience. They honored the quote they gave me online and I left with a check in under 2 hours.

    I'm giving CarMax one star due to the loan payoff and settlement timeline, which was not clearly…read moreemphasized upfront. To be fair, I was given a check immediately at the time of sale. The issue is the loan payoff process, which can take up to 15 business days on CarMax's side before funds are even sent. That does not include additional mail time or processing time by your bank or credit union. There is also no ACH or wire option to speed this up. In practice, this means the loan may not be cleared for three to four weeks. If you're selling a car specifically to clear a loan so you can qualify for another one, this delay can directly impact financing. You may also need to make additional loan payments out of pocket while waiting for reimbursement. While the extended timeline is mentioned in the fine print, it was described in person as taking "a few days," and the full impact of the payoff timing was not clearly called out. That difference matters when real financial decisions depend on it. The staff were polite and professional, but the lack of clear emphasis around the payoff process creates unnecessary risk for customers. My advice: read the fine print carefully and plan for a much longer timeline than what is suggested verbally.

    Green Brook - Radio screen turns completely white and backup camera doesn't work, a serious safety issue

    Green Brook

    (89 reviews)

    People always talk about how dealerships do nothing but try to swindle you into paying too much for…read morea car. And in the past i have dealt with dealerships that were not understanding or even listened to my needs. A few years ago, i went to greenbrook because i was looking to buy a gmc acadia. New or used, its a car ive loved for a long time. The salesman i encountered was Lance. He sat and talked with me and my boyfriend (now my ex). He asked me a lot of questions about my life, my profession, my family life. He was very friendly and wanted to make sure i truly knew what i wanted. After awhile he showed me around a few cars, and i test drove one. We ran some numbers and unfortunately at that time i could not purchase a new vehicle, but i always remembered how respectfully Lance had treated me and decided that when i was in a better position financially, id come back to greenbrook. This past may, i started car shopping again. One friday, late afternoon, i drove to a dealership just a few miles from Greenbrook and i spoke with a salesman and test drove a very nice car. They gave me a great quote on it as well. After leaving there, i drove down the road to greenbrook. My friend and i arrived probably just a few mins beforr they were closing for the evening (we actually didnt know until later. The never made mention of that). Ernie baptista was the salesman that evening. He did just as lance did a few years earlier. He listened to me, asked me questions, and then we test drove. We ran numbers, i got a quote. I had some things i needed to take care of before fully committing to any new car, but a few weeks later i came back in, had a down payment ready. There were a few hiccups from the car i had owned that i was trading in, but after all was said and done, Ernie and the managers at greenbrook gave me a pretty good price on the EXACT Acadia i wanted. I gave my down payment and made arrangementa to pick up my car a couple of days later. The entire car buying process was so utterly painless. I know people that have spent entire days at dealerships, and i don't think i spent more than a few hours over the course of anfew days with Ernie. Plus he gave me his personal cell number in the event a situation arose. I just had my first oil change and it was free and completely painless. I scheduled it thru the gmc app and was in and out of the dealership in less than an hour. Greenbrook is such a lovely dealership. Professional and courteous, warm and friendly. I plan on doing a lot of business with them in the future and have told a lot of friends and family about my experience. Thank you all so much :)

    GUESS WHAT?????................... The very next day after my last review of this business, my…read morecheck-engine light was off................... I guess they turned it off remotely and nothing was wrong with my car in the first place. I hate to think this,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,but,,,,,,,,,,,,,,could it be?

    Exem United

    Exem United

    (5 reviews)

    Went in looking for a car for my mom, the owner overheard and told the sales rep he does the same…read morefor his mom and to make sure to "take care of me". I ended up with a 2012 Honda fit that was completely rotten underneath with rust throughout the entire undercarriage. Please stay away from this place and go anywhere else. They were hounding me for a 5 star review for days, hoping I wouldn't notice the damage before I left a review. If you're looking for a safe vehicle, this is not the place to go.

    I will never again do business with this dealership and do not recommend them. They sold me a car…read morethat never worked and spent more time in the shop than in my possession. The price of the car was also an absolute rip off considering how unreliable it was (over $32K PLUS the finance charge). They said there is a "one year warranty" as long as I brought it to THEIR shop on site which required a $100 copay each time and was there frequently. They would also guilt you for how you were only paying the copay and how they were eating the remaining cost of the fix (when they should've sold you a reliable car from the beginning). When I addressed my issues when the warranty was about to expire, they said they would have never told me that and I could have taken it to any technician of my choice, meaning I was lied right to my face. The technician on their site kept putting "band aid" fixes on my car for a full year and then when I took it to my own technician right as the warranty expired, the repairs were over $7K (including needing TWO catalytic converters). When I got these fixed through my own technician, a couple weeks later the car started jolting and shaking aggressively whenever the car accelerated ( something that happened a couple times but I had dismissed as something minor since it wasn't as aggressive) and I brought it directly to the manufacturer at the recommendation of my technician because this was in dangerous shape. This 2016 car had less than 100,000 miles on it and affected my ability to get to work frequently. The estimate cost for the fix was another $4500, so I turned it in directly to the manufacturer. I had the car for approximately 18 months and over $7K in the hole PLUS the remaining thousands I owe for the loan for a car I can that was unsafe and undriveable. NEVER again!

    Green Brook Used Cars

    Green Brook Used Cars

    (2 reviews)

    This dealer was great at getting my 2023 corvette in 4 months, 2 months sooner than expected, when…read moreall other dealers were telling me 12-18 months. I paid 9K over sticker to them so I could get the car that quickly ! Since I got the car at the end of August, it has been a nightmare. I ordered the car with the hash mark decals which unbeknownst to me are dealer applied. When I picked up the car, it looked like they were applied by a blind man ! no 2 decals (out of4) were positioned the same and had bubbles all over. I live on Long Island and the dealer is about 80 or so miles away in the boonies of N.J. (a 1 1/2 hour drive each way). I had to wait 3 weeks the first time to get a loaner car. unfortunately I had to cancel the first appointment on 9/12 due to unforeseen circumstances. The soonest they could give me another loaner was 10/11. I took the car back and was told that they were sending the car to a body shop that was expert at applying decals. After 2-3 weeks I was told the new decals were defective and didn't adhere properly (pure bullshit). So now they they had to redo the decals the third time. Both times the dealer had to redo the decals, it took weeks just for them to get the replacements or so they said. When the car was ready I went to pick it up only to find that they screwed it up again. All along I asked them to get me the decals so I could have someone on L.I. apply them and have the dealer pay them directly for the work. finally after the third time they agreed. I've been waiting now for 3 weeks and still haven't received the decals. This has been the worst customer service experience I have ever had. My salesman has been for the most part minimally responsive to my texts and calls. The sales manager that finally agreed to let me get the work done locally, gave me his direct phone # and promised to make this right, has not responded once to multiple calls and texts. Do business with this dealer at your own perril !!!!!!! Ken R. Disappointed customer

    just wanted to update everything that has happened, first off the car continues to perform…read moreperfectly, the dealership called to day and everything we needed, keys, manual GPS and most importantly pa tags have arrived, we are going up tomorrow 12-8-12 and picking up those items. It's ashaming that dealers like these folks aren't in metro areas like NY or PA. These are true professionals and they sell the amounts to attest to the fact it works well here, the only wish they were closer

    Cartopia - usedcardealers - Updated May 2026

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