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    Exem United

    3.4 (5 reviews)
    Closed 10:00 am - 7:00 pm

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    Shine Bright Auto Detailing

    Shine Bright Auto Detailing

    (4 reviews)

    We had an incredibly frustrating experience with Shine Bright Auto Detailing. We brought our car in…read morefor a full detail service and paid $350, expecting a high-end, professional result. What we got was far from it. First visit: The car came back with oily mats that were dangerously slippery, the vacuuming was incomplete, and visible water stains and marks on the visors were left behind. It was clear the job was rushed and poorly done. When my husband called to address the issues, the staff promised to fix everything if we brought the car back. So we gave them a second chance. Second visit: My husband dropped the car off at 9 AM and was told he'd receive a call when it was ready. No one ever called. At 5 PM, he walked over only to find someone lounging on the couch who casually said the car was ready. After inspecting it, it was clear nothing had been done. The staff claimed they were only supposed to vacuum the car--which is outrageous. We left the car there all day, again, for nothing. We were told the poor results were due to a new employee still learning. We were understanding and gave them yet another chance after the manager personally called us, apologized, and assured us he would handle it himself. Third visit: I showed the manager the exact stains and issues before leaving the car again at 9 AM. At 3 PM, we were told it was ready. Once again, the car looked almost exactly the same. The stains I had pointed out were still there, the car was not properly vacuumed, and there were oil stains and fingerprints all over the console. The only thing they seemed to do was wash the exterior--which makes no sense, since it was raining that day. This has now taken three visits and over two full days of wasted time. We expected premium service for the premium price. What we got was something that a $40 drive-thru car wash could've done better. Do not be fooled by the positive reviews. Our experience shows a serious lack of professionalism, poor communication, and zero accountability. We will never return and absolutely do not recommend this business to anyone. Save your money and go elsewhere.

    Arturo and all the guys at the auto shop are great. They did an amazing job at detailing my car…read more I'm really satisfied with the service. Very polite professional and knowledgeable. Will recommend this place!!

    Cartopia

    Cartopia

    (53 reviews)

    Very satisfied bought a great vehicle and had a pleasant experience. My salesman was Eddie Caro who…read moreis very professional and up front, of course when it comes time to negotiate a deal the manager tries to get the maximum for the vehicle, if he didn't he wouldn't be doing his job, it really wasn't a unpleasant experience as was with other dealers. I am very satisfied with the vehicle, I actually couldn't find a thing wrong with it and it was beautifully detailed and fueled up for me. I would definitely recommend these guys if your looking for a clean vehicle at a reasonable price.

    Sabrina Abbas and Aryanne Santiago were absolutely outstanding at CarTopia. From the moment I…read morearrived, they were friendly, attentive, and genuinely invested in making the experience smooth and enjoyable. Sabrina brought a calm, knowledgeable approach she answered every question with patience and clarity, making the whole process feel easy and stress-free. Aryanne matched that energy with enthusiasm and professionalism, going above and beyond to ensure everything was handled efficiently. What really stood out was their teamwork. They complemented each other perfectly, creating a welcoming environment while staying organized and detail-oriented. It's rare to come across service that feels both highly competent and genuinely caring, but they delivered exactly that. If you're visiting CarTopia, you'll be in excellent hands with Sabrina and Aryanne. They set a high standard for customer service and made the entire experience memorable for all the right reasons.

    CarMax Green Brook

    CarMax Green Brook

    (10 reviews)

    I was a bit skeptical but I have to say my experience was awesome, I made an appointment online…read morewhich I would recommend as it was fairly busy. I submitted the required paperwork online and although they still ask for it during your appointment it was still a painless experience. They honored the quote they gave me online and I left with a check in under 2 hours.

    I'm giving CarMax one star due to the loan payoff and settlement timeline, which was not clearly…read moreemphasized upfront. To be fair, I was given a check immediately at the time of sale. The issue is the loan payoff process, which can take up to 15 business days on CarMax's side before funds are even sent. That does not include additional mail time or processing time by your bank or credit union. There is also no ACH or wire option to speed this up. In practice, this means the loan may not be cleared for three to four weeks. If you're selling a car specifically to clear a loan so you can qualify for another one, this delay can directly impact financing. You may also need to make additional loan payments out of pocket while waiting for reimbursement. While the extended timeline is mentioned in the fine print, it was described in person as taking "a few days," and the full impact of the payoff timing was not clearly called out. That difference matters when real financial decisions depend on it. The staff were polite and professional, but the lack of clear emphasis around the payoff process creates unnecessary risk for customers. My advice: read the fine print carefully and plan for a much longer timeline than what is suggested verbally.

    Exem United - usedcardealers - Updated May 2026

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