I used their pick up/drop off service this weekend through delivery.com for the first…read moretime--amazing. On-time arrival and they confirmed instructions I had given through delivery.com. Impeccable customer service--very cheerful and professional. Prompt service: my laundry came back the next day beautifully cleaned and folded. They even called ahead to see if they could drop it off early for me. Worked out great! Couldn't be happier--I will be using them again.

Will be hit or miss regarding the quality of the service. Left my laundry damaged or stained a…read morecouple of times so had to stop using them.

Review for 6/21. I stopped in not even 10 minutes ago to do laundry. I went to the machine to…read morereload my card, but it took my $5 without acknowledging the bill I inserted. The Mexican lady accused me of not putting any money in and mumbled something under her breath about someone having to look at the camera. Mind you, there are two card reload machines; the second one was not working, either. I've been coming here since I moved to the neighborhood two years ago, and the fact that I was made to feel like a liar by someone who probably is not at all part of our community is troubling. Now I am nervous to put more money in there cos I don't want to be in the same situation again. I need the owner(s) to rectify this situation with me soon.

Owner messaged me pissed, regarding my review. Saying "I guess you can't read" and "good luck…read morefinding a laundromat that meets all of your criteria" and "everyone in the area struggles with hot water" Umm yeah... not true. I live a few blocks away. Not sure why you're so mad I made an honest review. Sorry this made you so upset! Edit: how will you refuse service to me when you don't know who I am? (Not that I'm coming back) I removed the laundry card comment from my review. Not sure why you keep going back to that. My issue is that you don't have hot water. I have screenshots too! Where you admit to that. Let's be real. No one cares that much about yelp. Just run your business, maybe don't be so defensive and stop fighting with customers online! It's not a good look. Have the day you deserve!

Love this place. Always good service and open laundrys. Always recommend. And they're open early.read more

The place is always clean and the modern machines work quickly. The people who work here are the…read morefriendliest, most caring I've met in any business around here.

Very clean and open earlier than other laundromats in the area. The women working here are nice and…read morethe machines are new and get the job done!

There are cockroaches in the machines! INSIDE THE MACHINES! it is not clean here and nothing is…read moretaken care of. Dirty shoes and tissues in the machines too

The best place ever to do my laundry its small but the workers are nice and respectful i can do my…read morelaundry in peace without hearing alot of noise honestly a good laundromat!

I've been coming to Hollywood Laundromat since I moved to Astoria this past March. I picked them…read moreinitially because they're the closest to my place. I stayed because of the quick, and affordable drop-off service. As you can tell, I'm lazy as hell. So it takes a lot for me to take the time to sit down and write a Yelp review. Long story short, the women at Hollywood are STELLAR. My clothes always smell fresh, are folded nicely, and more often than not I can pick my clothes up the same day I dropped them off! This week, I lost my fitbit. I flipped my place upside down looking for it. I come to pick up my clothes, and there it was waiting for me. They caught it before it even went through the wash!! I couldn't recommend this place more!

I dropped off my laundry here for the second time. The nicest most sweetest ladies work here. They…read morecarefully washed all of my clothes and folded them so nicely. Not only do I appreciate the attention to my laundry but I carelessly left $20 in my pants. She didn't even approach me about it, she just humbly put it back into my laundry and stapled a note to the bill. How kind and honest is that?! I just moved here and I have to say I will always go back then. If you want quality, genuine, and honest service come here!

I have been using the laundry drop-off service here for nearly a year. The price is reasonable and…read moreit saves me from having to waste time sitting in the laundromat. They always do an excellent job with my laundry. It always comes out soft and clean and is folded neatly. The staff is extremely nice. One woman even wrapped my laundry bag in plastic to keep it dry when I went to pick it up during a rainstorm. They charge by the pound, but there is an extra charge for comforters and large blankets. As long as I live in this neighborhood, this place is my go-to.

This is a relatively cheap laundromat to go to but the issue is finding a working dryer. It's a…read more50/50 chance that your clothes will not be dry by the end of the cycle.

They keep losing my clothes. Absolutely ridiculous. And they don't even tell you which is insaneread more

States they close at 9pm, went to go get my clothes at 7:45 and they were closed! Horrible service…read morewill be telling everyone in Astoria about this trash ass place

Do NOT go here if you want wash and fold. They don't actually care about the folding part and your…read moreclothes will be wrinkled. I tried the wash and fold service before and had the clothes folded poorly with the same outcome. I figured it might be a one-off the first time. Went again and said the same thing. Both times I refolded the clothes myself to salvage what wrinkled messes I could. I tried to speak to the owners about it on the phone as I don't like to leave reviews without attempting to have a conversation about it to see what can be resolved. The owner said they are too busy to fold well and that I would need to pay for pressing or dry cleaning. She also said no one else has complained and implied it is only me. Now, I'm a guy who is probably about as great at folding as the next guy, but even I could tell these were just quickly rolled/folded together that they probably would have looked the same if just kept in the bar after drying. I'm just so confused by the owner too. She kept bringing up unrelated things like the costs. I have no problem paying extra if needed. She was mentioning other things rather than what I was calling about. I simply paid for the wash and fold service and know clearly understand this place is not the place to go. They are just ok if you need a place to go to do your own laundry like I usually do, but owners (both the husband and wife) have a way of making you feel in their way every time you are there. The last time I was there the guy was yelling at a Spanish speaking woman who didn't speak English and she didn't know what she was doing wrong. They just are not warm or friendly. If you can go someplace else, just do it. There is indeed a line between being unfriendly and rude and I think they are just use to crossing it. I don't know. So confused by this place. I should have read the other reviews beforehand and can see I'm not the only one who's seen the behavior of the two owners.

Absolutely, the best laundromat in the neighborhood. The owners are kind hearted, very attentive…read moreand take care of the clothing if you drop it off for cleaning. Alot of space and the back seating area is great when needing to pass time. Machines by the plenty with fair pricing.

Sunday evening , many machines available !!!! Friendly staff, good hours, small, medium and big…read moremachines. Good locations. Average prices.

What bothers me the most about this place is a lack of customer appreciation. Be forewarned that…read morethis laundromat closes at 9pm. We went at 7pm and had a lot of laundry to do. We used two large washing machines and two large dryers - just so you have an idea. Every other laundromat in Astoria closes at 11pm. This place is centrally located so you think they'd stay open later. At 8:15pm the guy offered me two large dryers which had "Out Of Work" signs. Clearly they were using those for the dropped off laundry. Then he asked when we'd be done because he wanted not only to close on time but to leave. When we were still there at 9pm folding he asked us to speed up our folding or shove it in our bag and leave. After all that we had an almost inherent right to fold. He was on his phone texting impatiently as we rushed to get everything folded. We refolded half our clothes at home. What a jerk! He didn't even offer to help. Suggestions to the owner for improvement. 1. Stay open two hours later. Every other laundromat in this neighborhood stays open until 11pm. You're centrally located so you have a chance to step up your game. 2. Improvements to the back area/yard. There are no seats inside. Close off the garbage with at least a cheap metal or wood barrier. Easy low cost solutions at Home Depot. Get rid of the ugly clutter. Add inexpensive wood benches and a few plants. I felt like I was sitting in a garbage area and was worried about bugs and vermin. It could be really nice and a real asset if done right. 3. Get new staff that are interested in pleasing customers. Even if they have to close late. The attitude of the guy that was there Saturday night was horrible. It ensured that we will never return.