Literally THE BEST PRICING! I shopped around a ton and El Monte Storage had lower rates than…read moreanyone. I was able to check out online and finish very minimal paperwork in the office. The staff there are so sweet, and so helpful! I also couldn't believe how clean the facility is. It's pristine. It's right off the 10 fwy, so super easy access as well. I recommend El Monte Storage to everyone!

I'm sorry I have to write this review! Unfortunately the customer service I received today from…read moreIsrael was not the best. 1. I called from 9am till 9:30 (when finally Israel picked up) 2. I was asking questions that he seemed not to know the answer to at 1st. 3. I felt he was not really trying to help me since he stated he had someone else there writing up a contract. I understand but your existing customers are just as important as new ones. After this I am considering cancelling my account.

Exceptional customer service! A big thank-you to Maria, who…read moremade me feel completely comfortable and never rushed me, even though it was close to closing time. She was extremely understanding and took the time to explain everything clearly and in detail. I truly appreciate her patience and professionalism. I 110% recommend this location!

Decided to move storage closer to home and Maria helped me with the options on which storage would…read morefit best to my needs and stuff. She is great and very easy to talk to. Highly recommend!!

We have been customers for more than 20 years now and the staff, Gustavo and Ana, have always been…read morefriendly and understanding whenever we needed service. The inside of the location is spacious so you can get to your unit with no problems and the storage units are decently sized to store many things.

Gus and Ana are so down to earth people and extremely helpful in making the rental process very…read moresimple. Gus even took time to walk me through the mobile application setup. The place is clean with wide driving lanes. I feel very safe with the surroundings. The unit is immaculate. Highly recommended.

They hustle u for more money and fees. Would definitely not recommend. Try to close ur storage and…read morethey will hit u with lots of fees

La atención fue muy asectable mari es muy amable y te esplica todo sobre las polistas y las reglas…read moredel lugar fue muy atenta

The manager that was walking around was very nice!! asked if we had any questions and if we needed…read morehelp with anything!! very helpful i believe his name is Juan

Tehya at the Arcadia location was nothing short of amazing! She made things so easy for me. She…read moretruly is an asset to the company.

I've work with many different storage companies throughout the years, but I have to be honest and…read moresay that SmartStop Self Storage #6131 in San Gabriel is the best in the business. The place is practically brand new, is always clean, and I never have a problem with entering & leaving the facility. I want to give a special shout out to David, Anna, & especially Eddie. They've all been extremely accommodating & very professional at their jobs. Always very pleasant and courteous when I see them. They are always very willing to help when any issues arise. They are great employees. I feel safe and secure that my things are stored at their facility. Never had any serious issues. I will continue to store my things there because it's close & convenient, the facility is beautiful, but most of all because of the employees.

Needed to upgrade my unit, in the middle of my cycle. Wasn't sure what was needed, spoke with Anna…read moreto see what my options were. She was super patient with me and showed me a couple of unit. Since I wasn't sure of the size I needed she showed me all the units that might work. Didn't end up making a decision that day so instead of trying to sell me on a unit she just explained what the process would once I did decide. Appreciated the fact that I wasn't pressured into anything ,but instead was shown clearly what my next steps were. Great job Anna!!!

I requested a storage unit and got a 5x5 for a good price the very same day. Very spacious and…read moreclean, its a secured area and super safe. And they offer Locks and boxes

I've used several storage facilities in the Denver Metro area. SecurCare has by far the nicest…read morefacility and most helpful staff. The building is newish and well designed with large carts, isles are wide enough for someone to pass if you are working at your unit, no bumpy thresholds to cross and cause items to fall off, lots of room to load and unload and it's always cool even on the hottest days. Ken and Steve are very attentive and helpful and will go out of their way for you. There are two entrances. The one on the west side has shade which is nice but can be busy around 5 PM when an adjacent dance studio is in full swing. No such competition on the north side. Would recommend SecurCare in Erie Colorado

the service was great! I had my locks changed, he was very good and efficient. Highly Recommended…read morethis quaint storage unit

Peter was very helpful in resolving my concerns. I will be getting two additional storage units…read morenext week and will update my experience here. Thank you, Peter.

Awesome storage place very safe and friendly staff also Nathan is a good manager and very friendlyread more

Went to clear some things and who was the best attendant there? NATHAN!! He's just amazing and…read moreactually helped me. So courteous and respectful! Made a difficult day easier!!

Issac, is an outstanding and professionaI, his was able to go out of his way to help, this why I…read morekeep coming back and using this site! Tysm Issac

This place is dirty dark and gross. Overpriced and not the best experience. Numerous water leaks,…read morerodents and customer service isn't the best. Think about somewhere else when going to store. Glad I just moved out.