The service was amazing. The lady working there was very sweet. My sister and I bought trendy items…read morefrom tiktok and delicious boba. I recommend this place!

very limited selection. Ice cream taste horrible. Like a family selling their left over, would not…read morego back again.

Very kind staff! Boba quality feels consistently good and I like that you can personalize the…read moresweetness level. I've tried multiple flavors and they're all good. Macarons are also fresh tasting!

Great place! Excellent boba tea!…read more Must try: Matcha Milk Tea- smooth and delicious matcha flavor comes through; Mango Fruit Tea- not too sweet and refreshing. I think Jasmine tea was used. Love the fragrant floral notesDidn't taste the mango however but it's still on our favorite list! On the fence: Milk tea with grass jelly- the grass jelly was hard to get out otherwise it's a delicious hot day beverage. We'll try it with regular boba next time.

We just drove through the area and were so happy to find there was a brand new Gong cha in this…read moreshopping plaza! We ordered the strawberry milk slush and the lychee slush with boba. Both were so delicious and a great grab for our roadtrip! If I lived in the area, I would definitely be visiting often. The barista was also very nice when we explained the usual flavors we like and she provided her suggestions. This is a small location so there isn't a lot of seating but there are a few tables in case you would like to come hang out with your friends while driving some boba tea.

I LOVE LOVE LOVE Gong Cha! I am so happy there is one in Berlin now. I live near one, but now I…read morework near one too! I was going into work and saw that they had the Grand Opening and had to go! They had a buy one get one on their top 10 teas, needless to say I ordered two of my favorite teas, and again later in the day for my coworker and I. Everyone was so incredibly pleasant and approachable. I will definitely be back, I am so glad I have Gong Cha so close to me all the time now. Truly the superior bubble tea

This place was awesome. I got the taro tea. I loved the flexibility. I could pick my sugar %, my…read moreice %, caffeinated or non-caffeinated, and my milk type!

Delicious bubble tea! I had the passion fruit green tea (50% sugar and ice) and added mango and…read morestrawberry popping boba and was very happy with mine. My husband had the mango milk tea (regular sugar and light ice) and he liked it, although he wished there were more mango pieces in it (but he's a bit mango obsessed). Would definitely recommend!!

A great place in downtown. You can get boba and they serve icecream as well…read more Their winter holiday drink menu looks great and tasted delicious; santa's cookies latte. Boba tasted great and had a good chew to it.

Besteas is one of my favorite places to go after work for a fun little drink and a sweet treat!…read moreEverything about this place is perfection---the unique beverage list, the small shop with big personality, and amazing service. It's a gem for sure! If you haven't been, you need to check it out!

I was invited to try this sweet family-owned bakery where fresh mochi is made in-house every single…read moreday -- and you can customize it to your liking Build-your-own mochi: Choose from 7 fillings: taro, purple rice, red bean, fresh strawberry, fresh mango, matcha cheese, or vanilla cheese 6 gelato flavors: chocolate, Oreo, matcha, mango, strawberry, or pistachio 5 coatings: butter biscuit crunch, seaweed & dried pork, soybean powder, Oreo crumble, or rice powder And we HAVE to talk about the giant Fan Tuan -- ham, fried egg, youtiao, pickled mustard and pork floss all perfectly wrapped in chewy purple sticky rice You get the perfect mix of savory, crispy, chewy and sour in every bite. It's HUGE, hearty, and TOO GOOD! I crave it all the time! Summer drinks to try: Cucumber Mint Sparkler -- crisp, refreshing & perfect for a hot day Iced Lychee Milk -- creamy, sweet & bursting with lychee flavor Between the made-fresh-daily mochi, giant Fan Tuan and creative new drinks, Crystal's Bakery is definitely going on my food and dessert favorites list

Confusing looooong menu. The menu isn't very user-friendly, so we went for a recommendation by…read moreanother yelper - get the fresh mochi they said. So we did. Fresh mochi with matcha cream and taro paste, rolled in butter crunch flakes. The order took more than a few minutes to get ready, and it's a little hard to know if your order is ready because there is no visual indicator (a screen displaying order numbers would be so helpful). The staff also wasn't the most careful with the way they were using gloves, they touched their face, the register etc etc. Plus the place is small without any seating so it can get crowded and you don't even know how much time for your order to be ready. But omg the mochi was spectacular. Soft chewy tasty not too sweet. Absolutely smacked it out of the park. A lot of points to improve upon but 5 star mochi.

Cory and Marissa are the best! Great service and always personable making you as comfortable as…read morepossible. Homemade grilled cheese sandwiches of all kinds and even boba to top it all off. Absolutely worth it!

Stopped today initially to grab a quick and easy grilled cheese for our one year old, but quickly…read moreand surprisingly, turned into one of our best stops of our shopping trip at the outlets. We had never tried boba drinks before, so my husband asked what they were. The owner was so lovely and explained boba and how they make them - even offered to do a combination of drink flavors for us as first time boba drinkers. We ended up with a mango and strawberry slushee type drink on top and passion fruit boba on the bottom. It was incredible. We now understand the hype. In the meantime, the grilled cheese we initially stopped for was also amazing. Our one year old (and five year old) gobbled it down as quick as they could. The pieces my husband and I tried were impressive for a grilled cheese! Highly recommend. Great products. Great customer service.

I love HeyTea! Still my favorite location to go to in MA…read more I've experienced the least amount of problems here, compared to the other two (Newbury St. & Natick). PLUS, they close later than both. I have this bad habit of going here almost every time I have a meal in the area LOL. The addiction is real! I love that they keep adding new drinks to their menu... keeps it interesting. My favorite is still the Mango Coconut Boom but I'm a fan of most of their new drinks, like the Golden Oolong Yuzu & their King Jasmine Guava! I tried the Pistachio Cloud Jasmine Coconut, as well, and it's super similar to one of my favorites from MollyTea. I prefer the one from MollyTea more w/ champaca tea. Since their opening here, I have tried almost all of the drinks & their mango coconut boom is STILL superior! Highly recommend this to anyone who enjoys mango. It is pretty much their version of mango pomelo sago (they have a version with pomelo but I like it without). SO GOOD! ***Pro tip: order ahead of time via HeyTea app. This is a lifesaver, since the wait time is pretty atrocious most days still. Usually takes ~20 min to be ready.

LOVEDDDD THIS! so refreshing and perfect for pistachio lovers…read more there's typically a ~20min wait for this location but it goes by fast honestly. i recommend ordering ahead on their app to avoid a long wait

We've tried The Alley a few times now and always find them a bit disappointing. The positives are…read morethe store is clean & spacious. The downsides are the service is long and the drinks are mediocre. Out of our picks today, I would say the Thai Milk Tea was the better of the two but it was because the Strawberry Snow flavoring was way too artificial. They added scoops of strawberry (jam-like) puree that didn't mix well with the rest of the drink at all. Also, all their drinks are way too sweet. The over-sweetness is surprising since we always get 50% sweetness but they still overdo it. You can definitely find better boba elsewhere.

I was very disappointed with the customer service. We ordered three drinks and politely asked if we…read morecould have a tray because we had three babies with us, making it difficult to carry everything at once. However, the staff gave us attitude the entire time, making us feel like we were inconveniencing them for asking for a simple tray. The drinks were fine, but good customer service matters just as much. Unfortunately, this experience left a bad impression, and I hope the staff learns to treat customers with more kindness and respect.

Three words: Matchacado with boba…read more Loose Leaf is the only bubble tea shop I've come across in Franklin, yet it still ranks in my top five favorites. The menu is focused on quality rather than overwhelming you with choices, and each beverage is unique in its own right. I really appreciate the dairy alternatives, caffeine options and overall outstanding service at Loose Leaf. I love this boba shop in particular because it's conveniently located on my way home, inside Pokemoto, a Hawaiian spot that serves raw fish (think deconstructed sushi in a bowl). If you're looking to grab lunch and a tasty drink, this setup is perfect for hitting two birds with one stone. The drink selection is well-rounded, ranging from fruity to milky and healthy to indulgent. The Matchacado uses real avocado and high-quality matcha, blended together to create a drink I could honestly have for the rest of my life. There's something about the sweetness of the condensed milk, the creaminess of the avocado and the chewiness of the tapioca pearls that makes each sip taste SO (underline, bold and italicize "so" for me please, Yelp) good. Better yet, it's consistently well-made and the young team members behind the counter clearly know what they're doing when it comes to this drink. My last visit to Loose Leaf was heartbreaking: they were out of avocados, but the young man behind the counter recommended the Purple Roots instead, which had a pleasantly earthy taro flavor. It reminded me of a classic taro milk tea, but blended and elevated the Loose Leaf way. Their Vietnamese drip coffee is also solid for anyone who wants a strong caffeine kick to the face. If I haven't spotlighted them enough already, shoutout to the young man and woman who handle both the boba and poke stations - you two absolutely rock and are always so friendly! My only wish (as I mentioned in my last review for Pokemoto) is for steady Wi-Fi. This would be a fantastic spot not only for lunch, but also to settle in and get some work done for an hour or two. I would gladly buy two (or three) drinks in one visit if that were the case. More solo/smaller tables would also be nice so I don't take space from others!

As a regular boba tea drinker, I appreciated the quality of tea in these drinks which is a very…read moreobvious difference upon first sip. We got Hong Kong milk tea, Thai iced tea and Hazel eyes. They were out of the pandan drink and the purple root drink on a Sunday afternoon. Would return!