Came over here to find a particular sneakers. They didn't have it. I look around including the…read moreclearance rack, I found one that I like and it is in my size. The staff are friendly, helpful and wearing masks. Social distancing and limited capacity is enforced. Hand sanitizers are on deck. Free parking in front.

The workers at this location are so nice. Any question you have they will gladly answer it. I was…read moreinterested in shoes that were on clearance and they let me know they can order the shoes for me at the same price and have it shipped to my house for no extra charge. I consider this great customer service. So many employees don't tell you anything unless you ask these days. Here they will go out of their way to accommodate you and help in any way they can.

Jesse provided amazing service at WSS. He made my exchange completely seamless and stress free…read more Super helpful, quick, and professional the whole time. Really appreciate the great experience.

Honest review here, from a customer who came to a WSS store for the first time--and will NEVER…read morereturn to their branch here in Palmdale EVER AGAIN!!! The manager is useless . I was returning a pair after just 6 days (with receipt, the barcode tag and shoebox), because trying the shoes gave me feet pain. He decided it wasn't in its "original" condition even if there was no damage and had only been used ONCE. I think he saw some dust and freaked out #eyeroll ...Yeah, this is how ridiculous this place is! I mean, how was I suppose to know the shoes would hurt me after being in it if I never walked in it?? Did that dude expect me to return them within the same week of it just sitting on a shelf at home?! That's asinine! Luckily tho, I was able to return the item to their Lancaster store, thanks to Scott! So, WSS Corporate, if you're reading this, you did something right by hiring that man! He was welcoming, easy to communicate with and dealt with the matter at hand like a pro! Couldn't have asked for a better service. Customer left happy because Scott has common sense and customer service skills! Scott, if you're reading this, THANK YOU.

Was in there to pick up my shoes I had won in the raffle. Was a Hispanic female customer that was…read moreinform me everyone in line that she missed the online raffle for the shoes and she did not get them for her husband. The manager, Francisco started speaking Spanish to her and allowed her to come in and buy the shoes, even though she wasn't a winner. Her name was not on the list. I also have a video to prove it. I recorded it to show that her name was not on the list of the winners. If you speak Spanish, you get special treatments at this store.

Music is TOO LOUD! If I'm buying $200 shoes for my son I should be able to have a discussion with…read moremy son & his father. We couldn't hear each other & had to leave the store to have a discussion. Also, no prices on the shoe displays.

We stopped by here to get my husband new shoes. Quite a few he was interested in, they didn't have…read morehis size. He was able to find one he liked, and they had it online. They were able to do a price match and have it shipped to our house. Isaiah was really helpful and provided excellent customer service. 11/25/25

Was told by an employee I could get multiple of something and when I got there they changed their…read moremind. Not professional at all

If you order for pick up and decide to return the shoes you cannot return to store. You must call…read morecustomer service to get it take care of. Horrible! Also orders for pick up take ~7+ hours I kid you not! Never again.

Don't try out the shoe to see if it works for you because if they don't work they won't let you…read morereturn. Guy at door was condescending. Will no longer get my buisness. There's too many options these days who will let you return. Most of the shoe options are junk. Only giving 2 stars because guy at the counter who helped me was very nice.

Aside from the fact that they could turn their A/C a couple degrees cooler, it is a neat place to…read morebrowse n get lunch. There's soul food, Mexican food, Chinese food... lots of juice, smoothies, boba milk tea options. There's an arcade in the food court area for the kids. I got myself a backpack for $10 and some toys for my nephews at one of the many shops. Very inexpensive. Scored a Freddy Krueger doll at a specialty store too, $11 after bargaining. There's even an eyebrow threading place and an acupuncture, acupressure, massage place in the mall... or massage chairs if you're on the go.

A small post all the way in the back called "royal" they sell Mexican snacks, I purchased an…read moreesquite from them and when I tried it I realized it tasted bitter. Not like the taste of lime but as if the corn had gone bad. I told the lady about it and she gave me attitude didn't offer a solution and like said "oh" and looked at me. I asked if they could remake it and she said she'd ask her husband and he was serving ice cream for another customer and said" oh he didn't give me a response, he's busy" so I asked for a side of mayo to see if it would help with the taste. (It didn't) they're selling rotten food and giving me attitude when I politely let them know about it. Definitely won't buy from them again.

Stopped by with my friend, who needed to make a return. While I was waiting, I found these adorable…read morebooks and the stuffed animal to go with them. The profits go to their charity. We were there close to closing, they only had two cashiers on the night before store starts. There was a wait, but both cashiers were very nice. 8/12/25

I was stalked and harassed by the woman in the middle and the woman on the left side of the picture…read morewith her glasses on as well as the many workers that were sent to ask me did I need help throughout the location. Specifically the one in the middle approached me several times in the store asking me if I needed help after I had already indicated that I did not. She continued to follow me throughout the store and asked me if I needed any assistance. I then began to ignore her purposely because I had already indicated several times that I did not need help and I did not want to be bothered. She then sent the young lady with the glasses on to ask me the same question as well as other employees within the store. I was stalked and harassed in each department that I went to in this location. It is unfortunate that these kind of people stereotype and harass specific customers. It went as far as them only asking me when I had other customers standing next to me whom they did not bother. I took this photo as I left because once I looked over the young lady with the glasses was explaining how I had also turned her away to the woman in the center. It's disgusting, disturbing, and dangerous that these kind of people harass people that they do not know and do not take heed to the warning leave me alone. Truly barbaric. I purchased my selected items with a gentleman in the Sephora store. Who was kind and professional. The other people employed there dog piled on me and followed me. I felt unsafe and afraid of their degrading behavior.

Fire manager fire manager fire manger fire manger fire manger. Extremely rude, and condescending…read moreacted like a 6 foot adult child. She made multiple patrons uncomfortable and should not be allowed anywhere NEAR the public. Worst experience of my life never going back and making sure anyone I know will never go. Disgusting behavior, foot locker should be ashamed. Would leave a 0 review if possible.

Yes so my Dude Jack was buying his Nike and they were playing LL Cool Jay , and I walked up and…read moretold Jennette I have his phone number. And she said wow her favorite song was Around the way Girl. I was like yes that's my favorite too. She had a good vibe I asked if they still take those point cards from like 10years ago. She said No. but she signed me up to a new rewards program. And I recommend asking her for help.

Great sales for Christmas and love the after pay option, not I can afford presents for all the…read morefamily

So many employees just hanging out and talking but one person on the register. 5 of us in line and…read morethey just sit there and chat!