My recent optometry experience with Dr. Haack was a very pleasant and enjoyable…read more His place of business was very nice and offered a nice variety of choices, both in price points and frame options. The actual optometry equipment area was very nicely laid out with modern equipment from what I could tell and what I had experienced. His thoroughness conveyed to me I was getting good product for what I'm paying for. Along with the technical evaluation, conversation was friendly and appreciative. I'd recommend anyone who's looking to get their vision evaluated to look into Eyes on Magnolia. Be sure to schedule something in advance since the wait time to see him is pretty long, 4 weeks+, but well worth the wait.

We had such a wonderful experience at Eyes on Magnolia. Dr. Haack was incredibly thorough and…read morethoughtful during my daughter's exam, and he did a fantastic job putting her at ease. He took the time to clearly explain what was going on with her vision, which made the whole process feel comfortable and informative. I also appreciated that there was no hard sell for expensive frames--yet the selection was stylish, and modern. We are so glad to have found Dr. Haack and are excited to have him as our new family optometrist!

I had such a great experience! I needed an eye exam and quickly got an appointment. I was seen on…read moretime and was thrilled they offer an exam without needing dilation. Dr. Azmoodeh was so thorough and kind. I was so happy to have my results explained that I could understand. They have an incredible amount of frames to choose from. I had no idea what to choose but I was "gently" guided to the ones that complimented my face best. Really happy experience and I didn't even have to deal with insurance:-)

This place is terrible. It's not the doctor's fault, their doctors are quite skilled but the…read moreoperations of this office are chaotic. Expect to leave multiple voicemails without any any response, order contacts with no call that they're in .. if the Front Desk placed the order at all. The operations of this place are just atrocious.

The service here is top notch. The staff are knowledgeable, patient and professional.read more

Exceptional care from the time of my appointment with the optometrist, Dr. Kathleen Hum, OD and…read moreteam (Noel, and others) from fulfilling my prescription, to adjusting my multi-focal lens most recently while traveling. Within 30 minutes of my request while traveling from California to Nevada, the team sent my prescription electronically, and I was able to fulfill, and pick up a trial pair for the duration of my trip. Thanks for saving me, Lens Crafters!

Huge thanks to Frank Gomez and the entire Wink Optics team for helping my daughter find a…read morereplacement for her favorite pair of eyeglasses. They went above and beyond -- sending photos of potential options, setting out samples for her to try on, and even having additional options mailed in from their Ukiah location. Frank personally spent time with my daughter reviewing options, offering his honest opinions and advice, and even gave her current pair a thorough cleaning. To top it off, Frank personally delivered a pair of sunglasses for my daughter to try at home. Wink is, without a doubt, the place to go for all your eyewear needs!

This shop is truly exceptional. Frank and his team are consistently welcoming, professional, and a…read morepleasure to interact with--there's always a genuine sense of care and positive energy in the space. For smaller repairs, they've often been incredibly generous, and larger services--such as replacing the lenses in my sunglasses--are handled with precision, efficiency, and impeccable craftsmanship. I highly recommend this shop without hesitation!

Shoutouts FYidoctors in San Rafael Whatever anyone thinks,…read morethis place will forever be my haven. I wasn't supposed to be here. I wasn't their patient. I didn't have an appointment. I hadn't purchased my glasses here. Until that day, I had never walked through their doors, let alone knew who they were. I was just someone driving to a wedding in an unfamiliar area when, without warning, the lens fell completely out of my prescription glasses. I've worn glasses virtually my entire life and never experienced anything like it. One second I'm dressed up, driving to a wedding and going about my day. The next I'm frantically looking for the nearest exit and closest shop that can urgently repair my glasses. You can 'see' how difficult and stressful this situation was, with a sprinkle of already being late to the ceremony.... It sounds almost funny afterward. In the moment, it wasn't. I put 20 minutes onto a parking meter and dashed off blindly for this store. Mind you, it was minutes before closing. I walked in, explained what had happened and prepared myself for all the perfectly reasonable questions: Are you a patient here? Did you buy these from us? Insurance? ID? Do you have an appointment? Instead, they just helped me. They took my glasses, put the lens back in and secured everything. Without me even asking, they inspected everything, checked the opposite side and tightened that screw too so I hopefully wouldn't find myself in the same predicament again. I offered to pay them. They wouldn't take a dime. I was in awe. I hadn't even expected them to take me, let alone be this attentive and caring. I wasn't looking for a freebie. At that moment, I didn't care what it cost. I was dressed for a wedding, away from home, and my glasses had catastrophically failed while I was driving. By the time I walked back around the corner to my car, I still had 9 minutes on the meter. But maybe the reason such a small interaction affected me so much is because of the contrast. This wasn't the first time these glasses had fallen apart. The 1st time this happened, I went back to the practice that actually sold them to me. I was their established patient, wearing glasses purchased from their office, and they still wouldn't let me do a walk-in. I had to go through the normal scheduling process to find an appointment time for a repair. Ridiculous. I remember joking with the opticians there, "Oh thank goodness it happened while I was safely at home. Imagine if my glasses suddenly fell apart while I was somewhere unfamiliar and actually needed them." Then they did. While I was driving, no less. I was nobody to these people. My own provider had every reason to consider these glasses, and me, their responsibility. This office had none. I cannot overstate how much that contrast floored me. A practice I had never given a dollar to treated my eyewear problem with a level of urgency, kindness and basic humanity that I hadn't experienced from the practice where I actually bought the glasses. That's why I'm writing so much about what was probably an incredibly ordinary few minutes in their workday. To them, maybe it was just tightening a screw and putting a lens back. To me, it was somebody coming through for me during a genuinely lousy moment when they had absolutely no obligation to. The ratings here are remarkably high. I've also seen the recent criticism from longtime patients who feel things have changed since the business changed hands. I'm not here to tell those people they're wrong. Their experiences are theirs. I'm here to add mine. And mine is admittedly unusual. I haven't had an eye exam here. I haven't ordered glasses here. I can't promise anybody what their experience with those services will be. But I can tell you something most reviews probably can't: I know how these people treated someone when they weren't their customer. If you're reading reviews trying to decide whether to give this practice a chance, that's the perspective I can offer you. Based on my experience alone, I'd feel comfortable giving them the opportunity to earn my business when I actually needed an optometrist. Maybe that's an unusually strong opinion to form from such a short interaction. But sometimes eleven minutes tells you a lot about a business. At least compared to the practice that sold me these glasses... I certainly found my haven.

I have been going here for almost 10 years and still highly recommended Dr. Iwami. He is very…read morethorough and his prescriptions are always great. Sadly, they have been acquired by FYIdoctors and the overall business quality has suffered. The glasses service is especially poor. There are no proactive communications from the staff about problems with the glasses order that affects delivery. Both times in the past 2 years I have not received a call about my order. This time it has been nearly a month before I got my new glasses.

Wow! Dr. Tsang is amazing! So smart, so thorough. He absolutely goes the extra mile to make sure…read moreyour Rx is working hard for you. He just updated my Rx for multifocal contacts -- a tricky business. The first Rx was a VAST improvement over my previous one, but he kept tweaking it to make it better and better. I'm thrilled to have someone this competent and dedicated on my team.

I'm very disappointed with my experience here. I went to this shop to purchase eco brand eyeglasses…read morewith magnetic sunglass clip. The initial transaction/order went great and it went down hill from there. Pickup was a week later and the lenses were incorrectly installed so the clip wouldn't attach. They hadn't noticed. They sent them back to lab, 10 days later the "fixed" ones arrived with the same issue, albeit less severe. The lens/clip stayed on but still wasn't flush on the frame due to mis-installed lenses. I kept them for a few days thinking maybe it was okay but realized the misfit caused the clip to still fall off one side of the frame pretty easily, and the clip looked a little funny not being flush on the frame. I returned them again to be fixed. It's now 3 weeks after that second return (6 weeks since the initial order), they still hadn't called so I called them yet again, and they still can't tell me when they will arrive other than their standard answer of "maybe this week." I openly expressed my frustration today with the amount of time it's taken and the lack of communication on their part about what's going on. Instead of acknowledging my frustration, they changed the subject and made it very clear it's not their fault or problem (it's the lab's) and the familiar refrain, "we'll call you when they come in." If I don't have them by this week then I'll seek a refund, go elsewhere and either way, will never ever return.

Such a welcoming staff! I went in to get my glasses adjusted, and the process was quick and easy…read more There was no one in line when I arrived, so everything went very smoothly. I definitely recommend this location for checking out or buying glasses. It is very clean and organized, and the staff is friendly and talkative.

Got helped right away and liked the selection of glasses. Did my eye exam, and the optometrist was…read morevery nice! Only downside was it was a bit pricier than I expected.

Ooof, I may just end up writing this review and never sending it, but I feel like I just need to…read morewrite out what happened at my appointment the other day. Got there at my appointment time, but forgot the glasses I wanted them to help me with, so I asked if it was ok to go back out to the car to get them. And the person at the desk said ok. I only learned when I got back, that was the doctor at the desk. Kind of a strange interaction, given that was the doctor and she was not friendly. I went here since they have great reviews and my doctor was away on vacation. Anyway, then she invited me back for the first tests. Ones I've seen before, but I asked her specifically to tell me what she was going to do before she does it. I have anxiety and it helps me. She rolled her eyes at me multiple times, scoffed at me for being nervous, and overall treated me with little to no respect, walking away and threatening to end the appointment. I would NEVER go back here and I have no clue why they have good reviews, they must give people a discount or something. Anyway, doctors are there to give people care, treat them with respect, and take the patient seriously-this was not the case with Dr Freeman. Do not go here if you want a nice, warm, caring professional.

Great Dr!!! Totally explained everything and was so efficient but thorough at the same time! Highly…read morerecommend!

Yvette went above and beyond for us today! My daughter has a unique situation and requires new…read moreprescriptions glasses quickly. As soon as her new lenses arrived, Yvette offered to pick the frames up from my home, drove them to the local shop to replace the old lenses, and returned them to my home within a few short hours. She was eager and happy to help! I would highly recommend this company to friends and family!

I have been a customer of Optique de Fleur (and its predecessor Toso) for at least 25 years. The…read moreservice is quick, personal, and totally professional. Fleur will go to great lengths to get contact lens orders quickly and she is amazing at helping with eye glass selection. Really, the best!!

Huge shout out for CINDY! My elderly mom took a fall and…read moremangled her glasses. Even though they were out of warranty she took special care to provide what ever repairs were possible and handled those tools like a master! Thank you so much and she'll be back soon for a new pair!

Recently had an appointment with Dr. Freeman. She was very professional, friendly, and thorough in…read moreher exam. Would definitely recommend her to anyone seeking an optometrist. And a thank you to Cindy for helping me select new frames.