Have seen several optometrists in the Bay Area over the last 20 years and can't say enough good…read morethings about Dr Iwami. I have a complicated prescription with astigmatism and bifocal requirements and I've gotta say I've never seen better than after my appointment with Dr. Iwami. We've started sending our kids there too, and we are all very happy.

I have been going here for almost 10 years and still highly recommended Dr. Iwami. He is very…read morethorough and his prescriptions are always great. Sadly, they have been acquired by FYIdoctors and the overall business quality has suffered. The glasses service is especially poor. There are no proactive communications from the staff about problems with the glasses order that affects delivery. Both times in the past 2 years I have not received a call about my order. This time it has been nearly a month before I got my new glasses.

20/20 Optical was amazing! So friendly when we walked in. We came in with a pair of broken Oakleys…read more They fixed them in 5 minutes and returned them to us good as new free of charge. We will definitely be coming back!

My wife and I had a positive experience at 20/20 Optical in downtown San Rafael. David, the owner,…read morehelped us personally for close to an hour and a half while my wife tried on at least 15 different frames, and he was patient the entire time. The storefront looks small from the street, but once you go inside there are thousands of frames to choose from including hard to find brands. My wife was looking for unique-looking frames that you normally don't find at big retailers, and David was great about offering suggestions and pulling different styles for her to try based on what she liked and what fit her face well. He also explained what looked best for her face shape and never made us feel rushed. David also worked with us and our insurance to help get the best price on both the frames and the prescription lenses. Picking glasses can be overwhelming, especially for my wife, but David made the process easy and enjoyable. My wife ended up with frames she absolutely loves. Great service and a very positive experience!

It's a rare pleasure these days to meet someone who is expert at fixing something and clearly…read moreenjoys it. So it was a treat to watch Nancy restore my metal eyeglass frame that was expensive when I bought it 40 years ago and priceless today, at least until I stepped on and mangled it. And when she put the glasses back on my face, they fit perfectly - no adjustments needed. I'll be back next time I've got a new prescription or (hopefully not) another repair.

I had spent some time going to various optical locations to find where I found the best choices of…read moreframes and landed on this location. Both Craig and Nancy who run the show here are both very nice and capable. They didn't pressure me in purchasing from them but let the products sell themselves. Nancy did the final measurements and double checked my previous lenses and what the prescription said. She also addressed the nuanced changes in my progressive lenses too. On the day I bought my frames they had a 20% off sale, which was very helpful in light the price on the frames aren't by any means cheap. One thing they don't take insurance. If your looking for new frames suggest either stopping in or sending an email. I found calling doesn't seem too successful in getting a hold of someone.

The professionals at Oliva Optical and Hearing went out of their way to provide the services I…read moreneeded and wanted, both with my optical and hearing needs.

I can't say enough good things about Rick, Gretchen and the Oliva experience. It's a pleasure to…read morefind people who excel at their craft, genuinely care for their customers and always go the extra mile. The best glasses, personalization and experience I've ever had when it comes to my eyes.

This shop is truly exceptional. Frank and his team are consistently welcoming, professional, and a…read morepleasure to interact with--there's always a genuine sense of care and positive energy in the space. For smaller repairs, they've often been incredibly generous, and larger services--such as replacing the lenses in my sunglasses--are handled with precision, efficiency, and impeccable craftsmanship. I highly recommend this shop without hesitation!

Great selection of frames, wonderful staff is really helpful. The optometrist at this location is…read morefive star, Dr. Nina Margolis. Frank in the shop helped me get the perfect frames. Highly recommend.

I had a sudden problem with my eyes that required immediate attention. The practice squeezed me in…read moreto a busy schedule and I received amazing help from Dr. Tsang. I can't say enough about how much he helped me.

I have gone to Dr. Tsang for two years now. I have had glasses for 40 years, but I want another…read moreoptometrist in Novato and had to have three corrections to prescription and it still was not right. Dr. Tsang was able to correct the prescription immediately and I have been fine since. He is very good at explaining all the technicals of eye care.

Udate: 3/2026 Turns out that 2 out of the three lenses had a…read morecurvature measurement (factory default) that made them sort of distort my vision. I create intricate pixel art for a living so I am very "fussy" about getting a proper image correction from my lenses. I'm happy to report that the fine folks at Lumina insisted on remaking the lenses to my exact specifications at no extra charge. Now they're just perfect! They delivered them with a smile (as always) and a hearty wish that we'd see each other again soon. Absolutely so, Lumina!

I have been going to Lumina Optometry for years! Dr. Salman is so kind and patient and thorough…read morewith the eye exams. Tracy and Mariana are wonderful at their jobs as well and helped me with my glasses purchases. They are prompt at getting back to you if you leave them a message. I highly recommend the whole team!

My husband and I have been patients here for the past 4 years since moving to Novato. Honestly- I…read morewent here initially because it's so close by our house. However, we keep going here because it's a well-run office with good staff and a nice selection of eyeglass frames. Their prices are super reasonable and it's comforting to know we can stop by anytime we need our many pairs of glasses adjusted. Novato's small business community is hurting in a lot of ways. Luckily this place seems to have their act together so hopefully they won't lose their lease in Pacheco Plaza like the hot yoga place did

Find them terribly rude and short with people. Ordered contact lens which I was told would arrive…read morein a day or two but then wasn't told they would be closed the entire following week. There were many other issues, but will just leave it at that. Need to be more customer service oriented.