I have been a customer of Optique de Fleur (and its predecessor Toso) for at least 25 years. The service is quick, personal, and totally professional. Fleur will go to great lengths to get contact lens orders quickly and she is amazing at helping with eye glass selection. Really, the best!! read more

Optique de Fleur is an amazing personalized experience for those seeking glasses. I had recently tried glasses from a 'mall optician', and was very dissatified--the glasses I received were causing me to see double, and were so wrong for my prescription. I went to Fleur (should have done this in the first place!) and she fitted me with perfect glasses. She and Yvette are consummate professionals, very sensitive to my prescription's quirks. The prices are more than the mall or a big box, but the service is so good, and the final product is precise and totally customized. Fleur has the very best in the latest technology for thinner, lighter lenses, a wonderful array of frames to choose from, and my vision was orders of magnitude sharper with her help, compared to the mall place. No contest! I will never go anywhere else for glasses, from now on. read more

Sexy lenses. Really stellar experience and fun for the younger set, worth a drive from the city to work with Fleur. Style. Elegance and she & Evette make it fun. read more

It's been four years since my first review and my opinion remains the same! I love Optique de Fleur and working with Fleur Nelson. She still has a remarkable assortment of frames for all ages and remains competitive. The pair of glasses I just got have a two year warranty against any scratches! I am sure I will be writing again in four more years because I have no intention of going anywhere else. Thank you Fleur and assistant Yvette! read more

I started a new job that's a lot of computer work and my eyes were exhausted - Fleur was recommended to me by my optometrist and I am SO HAPPY I worked with her!! She not only was super helpful and patient while I tried on millions of frames but she was honest, knew what the latest trends were and helped me find something I liked, that would help me look professional, and also that made me feel amazing when wearing it. I often forget to take these over contacts computer glasses off after work bc they are so comfy and I love them! Working with Fleur and her assistant was fun and they were super speedy about getting my glasses back & fitting me in before a holiday weekend so I could have them asap. I'm basically never going anywhere else for glasses!!! read more

So enjoyed my experience at Fluer Optical today. The selection is awesome (and confusing) BUT Fleur and Yvette navigated me through the process with ease, comfort and professionalism. They were kind; they listen; they hear; they offer advice, when asked, and they never lost patience with me. They were honest and oh so helpful. With their input, I chose a gorgeous, unique frame; quite artsy and unusual, which I know will complement my lifestyle for years to come. My thanks to these wonderful women for making me feel comfortable and confident in my choice. I will never go any place else. Why would I ? When they offer the best!! read more

Folks should definitely know about this "off the beaten path" shop. They carry many stylish and up-to date designer frames. I spent a long time trying on MANY frames. I felt bad because I knew that Fleur (the kind and gracious owner) was going to have to hand clean each of these due to Covid. Though I inwardly cringed each time I took another pair (35+!!) down to try, she never once dissuaded me or had me feeling it was not ok. She gave me space to mull over the many options without pressuring me in the least. To the contrary, she offered her opinion in a non-pressured way which I could tell was backed by years of knowledge and an expert eye for what fits the face best both aesthetically and fit-wise. She also acknowledged that it takes trying on many pairs to find the right ones. She even offered to let me take two pairs home to think about overnight! Thought both pairs were fabulous, neither was "the one" for me. I felt a bit bad about this, but she understood and even offered me a lot of information about lenses and more, knowing that I'd be going to my eye doctor to have lenses made. I hope that my review helps direct you to her shop. Her place is a gem of a store and her customer service is excellent. As you can probably tell from this post, I have a hard time choosing and shopping for something this expensive can be a stressful experience for me. Fleur's generous disposition helped to take away these feelings so that I felt that I could take the time I needed to explore her many great options. read more

I highly recommend Fleur for your frames and for filling your eyeglass prescriptions. She pays attention to the small details and takes the time to ensure your glasses and prescription are done correctly. Fleur is a pro at what she does-- she is committed to having you walk out the door truly satisfied! After getting my prescription filled incorrectly more than once by someone who did not know what he was doing, going to Fleur felt like stepping back in time to the days of excellent customer care and satisfaction guaranteed. Go to Optique de Fleur-- she's an expert optician-- the best! read more

I highly recommend Optique de Fleur for glasses. Both my wife and I have found Fleur to be kind, knowledgeable, honest and friendly. I can not say enough positive things about the quality of the products she has. She spent time with each of us and paid attention to every detail to make sure we were pleased. I would give this more stars if I could. I would highly recommend Optique de Fleur to anyone needing glasses. I know I will be a repeat customer. read more

I have gone to Optique de Fleur for so many years for one great reason... they have the best most beautiful frames, and the quality of the lenses is way superior! I tried the online places and never got the crisp vision with the lenses through Optique. And when my glasses need adjusting which glasses wearers understand, Fleur herself always gets things back in line at the drop of a hat. No waiting, no sending them in. She is right there. And extra bonus she has GREAT glasses taste. She always helps me get the right latest style! read more

I felt it was really important to write a review for Optique de Fleur. Fleur goes above and beyond to make sure you have the best possible glasses. I originally took my 2 year old daughter there because our pediatric ophthalmologist recommended her. They had a fun selection of children's glasses and Fleur was super helpful finding ones that were a good fit for my daughter...not that easy of a task with children. We got glasses from her several times before we moved to Portland, Oregon. While here in Portland, we had a sort of glasses emergency and needed a new pair quickly. Fleur went above and beyond to invoke our scratch warranty on the glasses and got a new pair expedited and shipped to us here in Portland in just a couple of days. She really went above and beyond to help us and it was so greatly appreciated. I would highly recommend Optique de Fleur to anyone! read more

I was looking for a pair of sunglasses and Fleur was very helpful, knowledgable and friendly in her suggestions. I highly recommend this wonderful establishment. read more

The owner is the best. We have been here many years for both of our kids eyes glasses. We always get the best and personal service and she always find ways for us to not having to pay too much and always give us the best deal for repair or replacement. I Highly recommend this place. read more

This little gem in San Rafael is the place to get your glasses. Fleur goes above and beyond to make sure your glasses will be a perfect fit. From picking out a frame to making sure to take all the measurements necessary for the perfect finished pair of glasses. read more

I went to optique de Fleur with the recommendation (and a coupon) from my eye doctor. First impression was that the store was out of the way, so i thought Fleur must be doing something right to make a living in such a place (don't we say that in retail location is everything?). I got some silouhette eyeglasses there, plus some Maui Jim sunglasses. Then returned to the place a month later because i lost to the gods of sea my Maui Jim, and Fleur was willing to charge me the same price as last time (they were on sale). All of this came as an expensive purchase, and i could have gone to Cosco or another place, but i feel that the attention and customer service i got was top notch, and that given the type of glasses i was purchasing, i doubt there were going to be a huge price difference (i did not check if Cotsco carry silhouette glasses). With the coupon and the sale on the sunglasses, and the customer support afterwards (like helping readjust the glasses) i think i got a good deal on the price front. On the service front, i thought Fleur did a great job helping me select the right fit for my face shape, and ensure the eye glasses were well positioned. I felt in expert hands in dealing with her. (Only one suggestion to Fleur: when her shop gets very busy she should stay cool, try to focus on one customer at a time, just set expectations as to how long others may have to wait, and not try to help everyone at the same time ;) read more

On a recent Sunday, I tripped on a walk, fell face forward, and broke my frames. A few hours later, I called Fleur to see if she might be in the next day--and she answered the phone on a Sunday night! She told me that she had another set of the same frames in the store, said to come in on Tuesday, and she'd take care of me. And indeed, she did just that. Despite the virus, she was open by appointment, and provided her usual efficient, friendly, savvy service. Everyone in our family has been coming to Fleur for years, and before that to Jim Toso, her predecessor. Fleur has kept up Jim Toso's 5-star way of doing business for which there simply is no replacement. read more

I have been a customer for many years going back to when it was called Toso optical. Jim Toso has left his business in great hands with Fleur and Kat. Great customer service and always going the extra step. I have a very strong prescription and Fleur always picks the right frames for my lenses. As others have said Flleur takes the time to make my glasses fit perfectly. read more

Pay a visit to see Fluer who is very nice, professional and pays attention to her clients. Ordered a custom pair of Maui Jim sunglasses, WOW totally happy with my purchase . read more

We were recommended to Optique de Fleur and we had a great experience! My two daughters were needing new glasses and Fleur was really helpful in helping them choose glasses that were the style they were hoping for and would flatter their faces. They couldn't wait until their glasses came in. When we went to pick them up, she made sure they fit well and did all the adjustments to make sure they were comfortable. They walked out of her office with big smiles! Previous times they would wear their glasses for a while, but now they wear them all the time. I would definitely recommend Optique de Fleur as they are very knowledgeable and great with both adults and children. read more

My husband and I are on a cross country car trip. My husband thought he broke the arm on his glasses. We went to a local mall and the gentleman there said they weren't fixable. He told us the lenses wouldn't fit any of the frames and we needed to buy a whole new set of frames and lenses. We left. We went here and were warmly greeted and we told her our story. She looked at the glasses and somehow the arm popped back into place! She then proceeded to adjust them and his spare pair. They have a great variety of frames and you most certainly can't beat the service. read more

Optique de Fleur is the place to go for a custom fitting for glasses or contacts. Over the years I have tried several other small optical shops in the Bay area. One upscale boutique, Lassa Frank was pricey and the opticians were untrained, and inexperienced. As a Kaiser member I could and have tried their services; oh well, they do an okay job however, they are not inexpensive! Fleur Nelson is a complete professional. She knows lenses and how they will fit into the frames you select. She and her assistant are always accomodating, competent and friendly. Jim Toso, the former owner, continues to provide expert contact fittings. While small and independently owned, Optique de Fleur offers reasonable and fair pricing. Try them, you'll be happy you did. read more

Fleur is an expert at fitting glasses. She has many years of experience and has a lot of patience for kids. She fitted my little girl in LaFonts which are too adorable. You are in good hands with Fleur and Kat! read more

I recently had a great experience with Fleur and Fleur Optique services. Some months earlier, I had a bad experience with an optometrist, who prescribed my first pair of progressive lenses - I felt seasick when I wore them, and I felt like I had been rushed into making a decision about the frames. I still do not wear these expenses lenses/frames. More recently, I decided to give Fleur a try. She explained everything in detail, she helped me think through the right choices for lenses, coatings, and frames. The glasses are comfortable and I can see perfectly. I will continue to get my glasses and frames from Fleur. read more

Optique de Fleur run by the incomparable Fleur herself is an amazing place. I have been going there for 20 years since it wAs run by Toso's and Fleur has been there all along. You start by picking out your frames. She has a designers eye for how frames look on you and will also open up her books to order that special retro look you were wanting. She is not only superb at all the finer technical points of measuring your eyes to your new frames, she is also great at making them comfortable. You know how they drift and start hurting your ear? Drop by and she straightens them all out. Prescription not quite right, Fleur will work with you to get it right. Check it out. read more

I'm from Los Angeles and was visiting friends in Marin over the weekend. I realized on the trip up that I had forgotten my daily contacts. The next morning I called Optique de Fleur and spoke to Fleur the owner. She immediately found my prescription and said to come in for a fitting. She was incredibly accommodating and really made an effort to help me. She made my weekend alot more enjoyable!! I would highly recommend Fleur and her staff... read more

I began to search online for some eyewear establishments so as to find a shape and style I had in mind but could not find at Larkspur optometry (where I obtained glasses for the first time 1 year ago). Optique de Fleur completely lived up to the excellent reviews I read! An outstanding assortment of stylish glasses, Fleur found the pair of my dreams within 3 minutes of describing what I was envisioning, but brought me a few similar for comparison. Both Kat and Fleur were very personable, professional and informative. I felt I was in good hands from the get go. I would highly recommend this jewel of a place. Super good service. Jean P read more

Wonderful selection of glasses and sunglasses for great prices. I was very pleased that I went here first.

What a treasure! you have to go slightly off the beaten pack to find Optique de Fleur, it's a beautiful, light-filled premises in an attractive brown shingle on 5th Avenue in downtown San Rafael. (I was pointed in her direction by another optician, who didn't have what I wanted.) HUGE selection, and Fleur herself could not have been more helpful. I felt she really had an eye and an instinct for what worked and didn't work for my features and coloring. High recommend. read more

If you are in need of a perfect fit for either glasses or contacts, I highly recommend visiting Fleur at Optique de Fleur in San Rafael. In a world of chain businesses it is not only unique but gratifying to receive such expert individual attention. She also has a fabulous display of designer sunglasses! My daughter has stigmatism that makes her difficult to fit and Fleur took the time and patience to get it right! It's the only place I ever go for all my optical needs. Patti, San Rafael read more

I found Fleur Opticians on Yelp! I am happy I did. I have been wearing glasses for over 40 years and never really satisfied with the choice of frames some of the vendors peddle--and if you go back say a year or two later to just change the lens, the standard answer is, "Sorry, we don't carry that frame anymore and you'll have to pick out new one's-and we have a deal if you get a second pair." I brought a bag of glasses to Fleur and I wanted a brand new pair plus I would like to see if the 3 pair I brought with me could be re-lensed for (1) computer glasses, (2) distance prescription sunglasses for driving, and (3) another spare. The frames were from different manufacturer's and Fleur had said "Not a problem!" Two weeks later, I picked up my new glasses as promised and I have been wearing for a week and am very happy with the results. When they actually arrived she asked me to wait 24 hours so she could check the prescription against the actual lenses. After some minor fitting adjustments, I was on my way. Some eye doctors will have a side business in their offices to peddle new glasses as a one-stop shop, but the choices are, in my opinion-limited and belong in a suitcase on a corner in Times Square. read more

We have bought glasses twice here for my now five year old. Both times Fleur was super patient and helpful as we picked frames and discussed options. She took the time to explain the pros and cons of all our options and I was very happy with the quality and choices we made. She has a wide selection of frames for his age group -- from headband ones that are uber flexible to stylish raybans to sports goggle type glasses and more Great selection. I love that they offer a warranty to replace the lenses if they get scratched or his prescription changes. So nice. And she even was able to extend a generous discount to help me out. We are loyal customers! read more

This place is the best! Of the collection of frames that Fleur sells there, she and her assistant have a lot of frames. Waiting time usually a week, but it is worth it! Always come here to update my frames. read more

Great selection of little kid & infant glasses. I went a few places and they had the most to choose from