The front desk receptionist was rude, dismissive, and made me feel like an inconvenience from the…read moremoment I walked in. No greeting, no courtesy--just an unfriendly attitude. First impressions matter, and this one was not good. The Doctor was great and the eye exam was thorough

They will try to sell you the most expensive glasses. Even to your kids who will break or lose…read morethem. As a parent if you oppose, it makes you look like the bad guy. Come on, our kids don't need Tom Ford glasses. Just because we have the money doesn't mean we want to spend it all. Give me a break........ I waited to help my son pick out glasses but was told to sit in the waiting area. During that time my son was shown super expensive glasses. Please think as a parent and know that we are not all made of money.

Very helpful staff. Helped me choose glasses in my budget. Doctor was also very nice and…read moreinformative.

Transferred here after Dr McMurdy left Novato and very happy with my exam and the care I received…read more Friendly staff. Convenient location with parking. Nice selection of frames. They take vsp so that's a win!!!

Dr. McCurdy was 5 star great in my 4 years with him! However, he has retired. If he's gone, I'm…read moregone!

Dr. McCurdy was great, until he switched to Total Vision corporation. He continued to be…read moreexceptional But the employees hired after Troy left have never been up to par. The selection of glasses diminished. The customer service diminished. I was unable to get answers to basic questions while attempting to buy glasses for my daughter. Now, they are doing virtual appointments with an optometrist which is ludicrous. Very sad legacy left behind. But happy he is able to retire and enjoy his family!

I had an outstanding experience with Chris, who helped me figure out a custom lens solution for my…read moreTom Ford frames. Wonderful to have someone with so much expertise help me out! A+

I had an amazing experience here the other day. They were able to get me a same day eye exam…read moreappointment when I realized I was critically low on contacts and everyone was beyond helpful and kind (helped me fix my glasses, made copies of receipts for my FSA, told me about rebates, etc.). I was hesitant to have the remote optometrist, but the tech was so good it didn't even matter. I will definitely be back.

BACKGROUND: I was trying to find an optometrist during the…read morelast half month of the year to get my eye exam and a new pair of glasses. Of course, everyone had the same thought and I was frantically trying to find a place that had an opening and one that would fit my schedule. I cross reference on VSP and Yelp for good reviews! I filled out their questionnaire to set up an appointment on their website. They called me to schedule an appointment and lucky for me, they had a cancellations the day they called me and it worked for me. Tip: ask to be put on a wait list for cancellations if you are flexible with appointments time and need one before a certain date. EXPERIENCE: 5 stars! I had Marissa Huang and she was sooo nice! I felt like they were considerate of all the covid precautions. I didn't have long waits nor did I feel rushed. I had my routine eye exam with dilation. Picked out a pair of glasses with blue light and anti-refractive coating. It was an easy process. Only thing is I wish they has the circular gold/silver frames. They also don't carry ray-bans. I ordered my glasses and picked it up in 2 weeks. They have their own parking lot. I would recommend this place!

When the Drs. Huang were our optometrists, it was great…read more One retired, one left and the replacement is really young (I don't even know her name). 3 tries to get my Rx right and it never happened. I demanded a refund to my insurance, took my Rx to Costco and purchased 3 pairs of glasses for the price of one at the doctor's office. We'll be searching for a new practice.

Dr Jasmine Chen is a fantastic optometrist and by far the best optometrist that I have ever been…read moreto. She is not only the best optometrist, but the best overall doctor. She has all the latest high tech equipment and is incredibly knowledgeable and thorough. She takes her time, explains everything she is doing in easy to understand language and is a genuine, warm and caring person. In today's world it is very rare to find a physician that I can say is the best doctor that I have ever been to! And she lives locally in Novato!

The doctor is extremely thorough and answers all your questions. I would recommend anyone to have…read moretheir eyes checked here by a true professional.

Randomly popped into this place a few weeks back and fell in love with some frames among their huge…read more yet super-curated selection. After returning home, I left a message for the shop inquiring about ordering a pair - Amanda immediately called me back and made the order happen with such ease. I'd taken a photo of myself wearing the frames I wanted and told her my prescription strength - she was able to do all the calculations for my lenses based on the photo I sent and we handled the invoice electronically. Throughout the whole process, she was super receptive, warm, knowledgeable, and helpful, ensuring me that if the lenses weren't perfect, we could always redo them. I went in to pick them up and wow, they are totally perfect! I've never had lenses that seemed so precise and well crafted. What's more, Amanda and her coworker were so friendly and welcoming, making us feel right at home. We love visiting Petaluma regardless, but it's fun to have another excuse to head north from Larkspur. I'm a convert and now wouldn't even think of getting eyeglasses anywhere else. PS why are retail folks (and locals) so much friendlier in Petaluma than in Larkspur? Can we move up north like now, please?

I just had the best experience with Jesse at VEO Optics in DT Petaluma…read more The personalized and attentive service by every member of this family owned and operated biz was outstanding! I love my new Maui Jim prescription sunglasses!! Thank you Jesse, Melani, Amanda and the whole team!

I have been a customer of Optique de Fleur (and its predecessor Toso) for at least 25 years. The…read moreservice is quick, personal, and totally professional. Fleur will go to great lengths to get contact lens orders quickly and she is amazing at helping with eye glass selection. Really, the best!!

Optique de Fleur is an amazing personalized experience for those seeking glasses. I had recently…read moretried glasses from a 'mall optician', and was very dissatified--the glasses I received were causing me to see double, and were so wrong for my prescription. I went to Fleur (should have done this in the first place!) and she fitted me with perfect glasses. She and Yvette are consummate professionals, very sensitive to my prescription's quirks. The prices are more than the mall or a big box, but the service is so good, and the final product is precise and totally customized. Fleur has the very best in the latest technology for thinner, lighter lenses, a wonderful array of frames to choose from, and my vision was orders of magnitude sharper with her help, compared to the mall place. No contest! I will never go anywhere else for glasses, from now on.

Have seen several optometrists in the Bay Area over the last 20 years and can't say enough good…read morethings about Dr Iwami. I have a complicated prescription with astigmatism and bifocal requirements and I've gotta say I've never seen better than after my appointment with Dr. Iwami. We've started sending our kids there too, and we are all very happy.

Best optometry office I've ever been to! Dr Iwami is as delightful as he is professional and…read morecareful with the exam itself. Nick (helps figure out which frames you need) is on his game in all ways... good with design, patient while explaining lens options, and smart about insurance. Highly recommend.

Very patient, great explanation of process and exam. Very helpful with finding right contact fit…read moreand glasses rx. No complaints on quality or care.

From beginning to end, my experience with Dr. Wong and Aspen was nothing short of amazing and fun…read more Both are professional knowledgeable. Dr. Wong took his time ran multiple test and I felt confident with the outcome five stars.