My husband & I had our first appointment with Dr Siu yesterday and we were both really pleased. I had to find a new optometrist since our last one retired. That practice was sold to a corporation and didn't have a doctor in office, it was all done remotely. Everyone at Eyewish was very friendly and super helpful. I felt very comfortable with Dr Siu, he is knowledgeable and answered any questions I had. The eye exam was thorough and I like that they don't dilate your eyes, they have a machine that looks at your retina. My husband needed new glasses and the girls in that department were great! We were really happy with the prices. Easy to park too. Glad I found this place! read more

Transferred here after Dr McMurdy left Novato and very happy with my exam and the care I received. Friendly staff. Convenient location with parking. Nice selection of frames. They take vsp so that's a win!!! read more

This was my first visit here. My former optometrist retired. The optometrist who saw me at EyeWish was very thorough and knowledgeable. And took time to answer all my questions. No pressure whatsoever to buy anything. Highly recommend. read more

A friend recommended this office. Our previous doctor retired. From the first call to make an appointment through the office visit (exam and choosing glasses) the experience was great. The staff was warm, welcoming, efficient and professional. I highly recommend EyeWish. read more

This was my first visit to this place. The staff were nice, kind, not pushy, and efficient. The optometrist was gentle, efficient, and knowledgeable. He wasn't pushy either. He provided solutions and had a clear plan. I'll be bringing my family here for their vision exams moving forward. read more

The exam was fine, I just didn't expect $700 for two pair of glasses. It's go back for an exam and get glasses at Costco.

I was referred by my wife to EyeWish. I recently had issues finding a business that would take my insurance and after going to other local shops with less than great experiences I decided to give this shop a try. My wife had a slightly different experience than me but I will have to say that it wasn't bad at all. I would recommend them to my friends and family. read more

I am disappointed in EyeWish Optometry in Novato. After spending over $2600 in the last 6 months with them for 3 pairs of glasses and an extra set of lenses, they try to nickel and dime me with a $15 fee to mail my glasses. Keep in mind, I did not use insurance or got discounts for their high-priced glasses. I gave them an opportunity to reconsider this and they refused. Nice glasses, poor business decision. Go to someone willing to earn your business. 2 stars because they have nice frames read more

I've been to a few eye doctor's before - and even though they were all great, this place has exceed all my expectations. The staff is courteous and helpful, and the doctors are kind, honest and clear about your needs. They make everything so easy and visits are always so smooth. First time here was in 2019 and I still highly recommend! I recently saw Dr Siu, and he was great! read more

I've been a patient here for a number of years and although it's a bit of a drive, I go back because of the amazing service and professionalism I get here has been a 10/10 every time! The best example of how they go above and beyond in care taking of their patients is when I was on vacation and not near a hospital I had a major injury to my eye. Shortly after calling the office, Dr. Mantua called me back and spent time understanding the issue then advising on next steps that included going to her office and then being referred to the best specialist to help with my injury. If it were not for Dr. Mantua and her office looking out for my health, the injury may have affected my eyesight, permanently. Thank you Eyewish Optometry! read more

Easy peasy. Hubby needed first set of reading classes. We had eye exam at Kaiser and searched for a lens provider in network from work and found EyeWish. Parking was easy and the selection is wide without being overwhelming. Great personal service front the front office. When items arrived there was a scratch on the lens. He was able to take them home and use them while they quickly did paperwork for a new one. Husband was happy. read more

Excellent appointment at Eyewish Optometry. Their covid safety protocols had me feeling safe and secure before and during my appointment. Check it out! read more

EyeWish Optometry provides excellent service and the staff is lovely. I visited them (2/12/2019) for an eye exam, which was painless, quick and fun. I look forward to my next visit! read more

Mixed feelings - doctors were great (from years ago) but support staff messed up my glasses so that it caused strain and I had to go back to have it adjusted. I wish I knew who the support staff was because I would likely decide based on that. Also their frame selection was expensive, nothing was covered by VSP completely I think the least expensive one was the only one that was close but I may have had to pay a few bucks out of pocket. Not everyone is interested in the fashion, some of us just want to see clearly. So I'm shopping around since my prescription has expired anyway. I would say pleae pay attention to the quality of your staff to the doctors/managers. read more

I have trusted Dr. Mantua and her staff to take care of my eyes and prescriptions for the last decade. I have sensitive eyes, on a computer for long hours, and require more than just a basic prescription. She and her team ensure your prescription and lens are exactly what you need to meet your individual eye care needs. read more

Friendly, efficient, competent, imparting helpful knowledge. Was referred by eye surgeon, one of the best in area.

I highly recommend Eyewish, Dr. Pond, Dr. Mantua and all staff. I've been a patient for 20+ years, and have always received state-of-the-art evaluation and care, coupled with extremely pleasant and friendly interactions with everyone there. read more

Enjoyed the eye exam and consultation. Great office and pleasant staff. Both my wife and I had very good experiences here. read more

EyeWish Optometry - Optometrists Near Me - Novato, California

There is nothing like personalized service, which is why I recommend EyeWish over any of the chain eyewear locations. First, Drs Pond and Mantua are both great - thorough and they certainly don't insult your intelligence. Secondly the whole team is just fantastic - from the exam to fitting lenses and glasses (I wear both) to recommending styles and technologies to make life easier, this is just the best office around. No surprise to see an average of five stars here! read more

I just can't say enough about eye wish Amazing team so kind and professional.Thank you so much for being so thoughtful our family totally recommends eye wish read more

Although visits are annual I'm never concerned about parking or service. Safety measures for clients and staff are in place ensuring a pleasant visit. Dr. Mantua is very personable and attentive. read more

Eyewish Optometry is the best in Marin. I have been a patient for a very long time and would not go anywhere else. Dr. Mantua and the staff are the best. read more

I went for the first time today and was seen my Dr. Mantua. She was professional yet warm...I had the most thorough and comprehensive exam I have had in years. No pressure to buy glasses and a helpful, friendly staff. Even if I didn't live in town I would travel to be seen here again. This will be my annual eye check up optometrist from now on. Highly recommend. read more

Excellent customer service, great selection of glasses, and wonderful staff. I've been coming here for 10+ years and have a great experience each year for my annual visit. Very personable doctors and easy and comfortable to communicate with. I don't feel like the staff is trying to sell me more than I need and I appreciate that. read more

A great optometrist. They staff is friendly and helpful. The doctor is experienced, professional, and great a communicator. They run on time. They equipment is modern. They also have a good selection of eyewear. Highly recommended. read more

I went in for a routine exam and ordered a new pair of glasses. They upcharged me for everything. I had to ask for written treatment plan that included extras on my glasses i never asked for. When i called to say i didnt want those extras and they were never explained to me, Dr. Mantua said she believer her staff and not me. Wow, I will never go her to again! read more

Great staff, doctors and location, the only negative I would say is the price of the glasses or contacts regardless of eye insurance.

Dr. Pond and staff are always professional and exceptional. Though we've moved out of the county our family keeps coming back because we've become used to the best. read more

A year later and STILL LOVE it there! Definitely on the expensive side but the service is phenomenal and Dr. M is the best of the best. She is always putting the best interest of her clients ahead of her business. I've become a loyal customer. Thank you!! read more

Everyone was Extremely nice. The staff was very knowledgeable and courteous in there explanations. Very professional.

Every process during my appointment was explained in detail, and made great sense.

Such a great office ! I own an optical lab myself, whenever anyone asks me where to get an eye exam before coming back for glasses in the Bay Area, I always recommend Dr. Pond or Dr. Mantua at EyeWish Optometry. Great staff , friendly and knowledgeable doctors . All around the best place to go ! read more

Always a pleasure going into the EyeWish Optometry. The staff is friendly, Dr. Mantua is thorough and always remembers personal details about me, the rooms are comfortable, and parking is easy. read more

2.5 stars. This review is for services from a few years ago, I was on the fence about going back just out of convenience of hours and location (in which case I would have posted an update after this one) but I think I am going to try a new practice, this is why: The bad experience I had was a VERY simple prescription being messed up, the lenses were misaligned and one of the staff at the time acted like they didn't believe me and also didn't seem to know how to fix it, they had to get it redone. I've worn glasses for 25 years, again simple - nearsighteness. And I think I know if the distortion is not normal. It's not rocket science and even Costco didn't screw it up when I went there, blaming the customer/patient for something incredibly simple, and that I should just get used to it which any thinking person should understand the patient would accurately recognize is not normal is a really bad idea. I was getting a little bit of a headache from it and I DON'T EVER get headaches. The second and related reason is even NOW, they do not have a bio for their staff on the About page of the website, just some photos. (I wonder if those people are even still employed there) Granted their website might just be out of date, which is far less of an issue but it makes me wonder how much turnover there is, and it doesn't present the entire practice but just the doctors. The issue like I had clearly indicates the staff DOES matter, and I believe this is reflected in how they choose to set up the website and sort of whether the staff is considered part of the team or just sort of people that work there - which would be more likely the case if they have enough turnover so as not to feature them on the site. Given how many reviews this practice has on Yelp and all of the above information, I think this practice may do a lot of business but it is likely that the quality will suffer perhaps due to the doctors being out of touch with their staff and/or include them as a part of the team. I think when they called to try to schedule an exam I even said I'm going somewhere else, and clearly they didn't care and certainly didn't inquire as to why and just moved on. Perhaps with volume me staying with them doesn't really matter to them, at least to the person that called. Again, this is after years but it made an impression on me and this brief interaction suggests it may not have changed. One of the deciding factors is another practice in the area that is covered by my vision plan features their entire staff on the website, clearly delineates their job title and it seems they have been a part of the practice for a long time. I guess if the staff has a relatively high turnover the patients will as well, and if the business model focuses on volume rather than service and loyalty then it is not the place for me. This is my guess and it may not be totally accurate, I'm just offering it for people who actually read the reviews with details rather than just look at how many stars rating on average. read more

Speedy and to the point. The eye imaging is amazing and so cool to see. The office is clean and the staff is friendly, what more could it ask for? read more

EyeWish Optometry - Men's eye glass selection. - Optometrists Near Me - Novato, California

I'm new to the area and was concerned I would have trouble finding an optometrist I trust. I'm very happy to have found EyeWish, and Dr. Siu. Every member of the staff I interacted with was pleasant and courteous, and Dr. Siu was very friendly and competent. I felt at ease right away and throughout my visit. I appreciate the hygiene measures taken to keep patients safe. The selection of frames is not large, but it's excellent. I was able to find several things I liked. Highly recommend this optometrist! read more

**This is an update to my first post.** I looked up on line the device Icare tonometer. From the youtube videos it is a different option to drops and air puff in the eye that is done. As well the videos informs the Icare tonometer offers less discomfort to patients for that reason it is considered a better way to do this. Better is a good thing in my book. This office still received 5 stars as they are very nice here. Despite my understanding of modern this office offers good service. On a side note I post reviews to places I and my family go to. Even though some are not my first hand experience. They are important to me as it is word of mouth from my family. I take there experience into account when I need a similar service. read more

I was vastly overdue for a dilation but hesitant to do it as, let's get real who enjoys them? A friend recommend Eyewish to me as the dr is great and they have a retinal imaging technology that they use so that they don't need to dilate you unless they see something that needs further investigating. SO happy to have found them! Will be coming here from now one :) Staff is super nice, dr was great, didn't feel rushed and put me at ease. read more

Everyone at EyeWish is professional, and the service is excellent! I always feel like the doctors really listen to me. And the glasses I've purchased here are of high quality and classic style. read more

Small office that stays open until 6 pm. They offer free cleaner when glasses purchase. I'm impressed by their friendly staff and availability to see clients. I found the office equipment not to be as clean as I would like. I believe the office sees a lot of people and the office takes most insurances. The staff was more than willing to fit me into their schedule. I appreciated their hospitality and happy smiles. I found the staff to be professional and friendly. The service was very good and the Dr. seemed to know what she was doing. I would recommend this office to anyone who needs an eye doctor. The selection of glasses was interesting. The styles were modern and up to date. I've been to eye doctors who try to sell out of date frames, but not at this location. The office stocks a wide variety of prices and styles. I liked the expensive Italian frames and would even think about some of the very inexpensive frames. read more