Outstanding work. Great communication. A fantastic selection of glass, options and frames. Mured, the owner stands by what they sell. Extra extraordinary customer service. read more

The doctor was excellent. But their front desk people are horrific. They could care less about helping me, the patient, and were incredibly rude. I'll not return due to the abysmal and incompetent front desk staff. read more

WOW! Sausalito optometry and Dr. Assar are AMAZING! I've been working from home a lot more and could not get in to SF to see my regular optometrist for my annual eye exam and scheduled an appointment at Sausalito Optometry based on a recommended from an RN friend of mine. They have state of the art equipment, including an imagery machine to check for glaucoma. Dr. Assar was extremely professional and knowledgeable and did an amazing job explaining everything to me. The shop has a large selection of frames from a variety of brands from low to high-end. Hillary was very nice and helpful and made the appointment scheduling, check out and paper work process quick and easy. I am a huge fan and highly recommend Sausalito Optometry! read more

Sausalito Optometry is certainly a 5 star optometry office and as someone who has been blind as a bat since I was 8 years old I should know. Dr. McCoy is a personable and intelligent doctor who offers incredibly professional service. After seeing me for two years Dr. McCoy encouraged and gave me the courage to pursue LASIK surgery which has changed my life. She saw me through the whole process and even helped me find my surgeon. She also keeps up to date with all the new testing equipment and today at my appointment I was able to see on a computer screen what the inside of both my eyes look like! I got to see my own optic nerve! If your interested in an eye doctor that wants nothing but the best for you and your eyes you can't go wrong with Dr. McCoy! read more

Sausalito Optometry - Optometrists Near Me - Sausalito, California

I always love my visits to Sausalito Optometry! It's rare to have every person at a doctor's office be warm, knowledgeable, and friendly. I can easily trust Dr. McCoy, Hillary, and team with any decision. It feels like you're hanging out with family. You got a "lifer" here! read more

8/15/19 Update My eyes had been red for a couple of weeks so I called and Hillary suggested that I come in right away. I met with Dr. Assar and am now contemplating leaving the practice because of how he treated me. I will be seeing Dr. McCoy this week and will update after that. I was a huge fan of this practice even after I moved back to SF so we'll see if this can be worked out. Old Review If you use the app NextDoor, you know I live for the drama between my fellow neighbors. Especially when a puppy somehow escapes its home - it gets real serious in the Tibs when that happens. My other fave part is the local recommendations. One recent thread asked for optometry recommendations and virtually everyone recommended Dr. McCoy. I called to set up my appointment and the service was super friendly over the phone. That can be hard to convey, especially when the phone is ringing off the hook. I was able to get an appointment within a week and they accepted my insurance (VSP). Today I set off in the rain and found street parking easily. There's also parking right in front of their location as well, lots of great dining spots on Caledonia St. to check out before or after your appt. too. It's a super welcoming setup with lots of eyewear to test drive. They carry frames from LaFont to Banana Republic, as well as sunglasses. There was also a nice selection of frames on sale. The staff is really great about knowing the better deals within your insurance and I found that very helpful. Dr. McCoy was fantastic and very friendly. Her setup is definitely forward thinking and she invests in technology that makes her patient comfortable. The machine that takes pictures of your eyes (old way: dilation) was very easy to adapt too and I loved that she reviewed the pictures with me and went in depth about the health of my eyes. I am nearsighted with some astigmatism and she was really thorough about making sure my prescription was correct, in fact she got me to 20/20 with my contacts and really put thought into the shape of my eyes and which brand was the best fit. She also recommended some preservative free solutions and I was happy to hear that as I'm allergic to some solutions precisely bc of preservatives. She gave me great advice all around and I appreciated that. I loved my experience here and can't see myself visiting another eye doc unless I move to Singapore. Even then... read more

5 star service! Popped in from out of town to purchase a repair kit because the stem on my glasses broke off - they quickly fixed them and didn't accept any payment to do so. Great customer service! read more

Because I was deliberately deceived in order to buy frames from them only . I can not come back. If you lie to or deceive your costumers you will loose them . Sorry to give a bad review I like the doctor and the location , but principals are more important than profit. read more

I had a crazy emergency today on my way to work. Looking at my eye in the mirror, at the time, I did not know a blood vessel had erupted. So I called up the only place I go to see the eye doctor. Sausalito Optometry. Sandra answered my call and let me know they could take me in on emergency. Everything worked out and I'm fine. The service Sandra and the ladies give there is top notch. This is why I always come here and the only place I buy my glasses from. read more

I unfortunately experienced unprofessional and rude behavior. I left feeing they don't want customers. On top of this I received a misdiagnosis after spending over $1,500. on new glasses and contacts per their prescriptions. The first doctor could not even conduct the exam--she couldn't work with the PPE. I then saw a second doctor and felt in better hands, but the new Rx and the outcome of the extra tests (and extra charges) didn't make sense but I foolishly followed their advisement. The people at the optical shop are rude and dismissive. It's the first and only time I've been snapped at in a doctor's office for not realizing I was standing in the wrong spot while entering their office. The optometrist's lack of attention and courtesy was unbelievable.They offered no help selecting glasses and wouldn't fit them when they arrived. The order was placed incorrectly three times. I had to keep calling to correct it. How they received so many good past reviews is unknown to me. I have seen another doctor and have a completely different diagnosis. Because of their incompetency and my error in trusting them as a professional optometry facility, I am now out a large sum of funds that I am spending again this month. A very scary experience. read more

These people are top notch. Especially Sandra! I went with a friend who lost her glasses and when she found them they were broken. I offered to buy her new frames as a gift for her birthday. Sandra able to find the same designer frames (we went to her optometrist office and the receptionist there said the frames were not made anymore) in three different colors. We picked out these really great blue ones with orange on the inside. My friend needed them quickly and Sandra ordered and they were available just a couple days later. The old lenses were put in so we did not need to buy new lenses. Excellent service! So grateful to have found this place. read more

Easy to work with and spend time explaining the process and procedures. I have a hard time picking out glasses and they never rush me and are really helpful. I had to bring my 8-year old with me today due to school closure and everyone went out of their way to welcome her. The Dr. explained to her what she was doing to my eyes and why and made her a part of the experience. My daughter was thrilled and really curious about all of it. I really appreciate this extra attention and caring that they show for their clients. read more

OK, so I am getting "up there" and ........... well............... needed trifocals. The staff is very knowledgeable and friendly. Found a great pair of Fendi frames HALF OFF. With my insurance, and sale, it didn't hurt my pocket book as much as I thought it would. Hubby got his glasses too. Some nerdy IT type that look hot on him! They have a most friendly black cat named Molly who uninvited will come sit on your lap. Made me happy. All in all, a great store and supporting a local business. Can't beat it! read more

Three of the area's best doctors work here. Also, Dr.McCoy is running a woman-owned business. Hi lease support her! Hillary will help you find the perfect glasses for your look and you will feel confident and attractive. Seriously, Hillary has a gift and there's no one that has ever helped me feel amazing on glasses except for her. Also, they have the best frames, work with VSP, and are a business that also lends beauty to Caledonia Street. When it comes to design and patient care, every frame truly matters. read more

Very dissatisfied in this optometry office. I'm new to the area and I was looking for a place to get my eyes checked. The staff was unfriendly to me and the Female Dr. has a rude and entitled attitude. She kept cutting me off and made me feel like an idiot when I asked her basic beginner questions about my vision test and health concerns due to my limited sight. It seems to me customers are not treated right imo. I ordered contacts through them and when I had my husband (who's also a customer there) pick them up for me, they were extremely rude and ignorant. I immediately returned the contacts and ordered through the reliable online service 1-800 contacts. You would think small Doctors office and businesses like this would be extra nice to their community in times like this but they obviously don't need the $$ nor do they really care about the customer. No I do not recommended this business. read more

I ordered a pair of custom made glasses for my elderly father. They cost over $1,000. We never received a call saying they were ready so after three weeks we contacted the office. They had been sitting there. They said they had called but we did not receive a call or message. When I picked them up, he tried them on and was seeing double. They had failed to put in the prism we paid for. I requested a refund as I didn't want to wait another three weeks for them to be fixed. The office manager was completely rude and unapologetic saying it's not their policy to provide refunds on "custom made glasses". I said if they had been made correctly I wouldn't need a refund and asked if she would talk to the owner and left my phone number. She texted me stating they would refund my card for the "custom made glasses" and not to do business with them again. I responded letting her know I'm not interested in doing business with an Optometrist that has a rude and incompetent staff. She continued texting me calling me unfriendly and to remove her from my contacts. GLADLY! I notice other yelp reviews with the same complaint of the rude staff. Unbelievable and disappointing. read more

Dr. McCoy truly goes above and beyond. She and her team provide absolutely phenomenal service. I feel genuinely cared for and I am so grateful I am a patient here. read more

Dr. McCoy and Staff are the utmost 5 star Optometry Office. Don't go to a shopping center for your glasses, to save $$, as they probably do not have the education or ability to Identify potential eye issues or diseases of Your Eyes. Just like if you lose any hearing from standing in front of a loud band you can't reverse the damage, sams is true with your Eyes, you can't reverse the damage!! Dr. McCoys thorough examination in December of 2017, at age 68, detected an abnormal very high pressure in both of my eyes and seng me dIrectly to an Ophthalmologist. I credit Dr. McCoy in preventing me from any Eye Sight loss not to mention I could have gone blind. I was never aware of the dangers involved with pressures in one's eyes!! It wasn't until I went to see Dr. Iwach at Glaucoma Center of San Francisco that I have felt totally confident in my Ophthalmologist, his medical and of course his Office Staff. All 3 are important. I have not seen any other Center with this high degree of Professionalism, and that works well together! read more

It was my first time seeing an eye doctor in years. What a pleasant experience! They use all the most modern technology. The doctor was very kind and also extremely professional. I left feeling very taken care of. 11 out of 10 experience. read more

Dr. McCoy and her staff are very sweet, they're all really a pleasure to interact with. I got my first ever pair of glasses from this office, and I think if I had been a little more knowledgeable it might have turned out better. Dr. McCoy said I didn't absolutely need glasses but explained all the reasons why they were a good idea, which made complete sense to me so I went along with it. I have insurance, but I was still STUNNED by the price of glasses (over $400- ouch!), but again went along with it because I knew no better. Cut to a week later and I pick up the glasses and...there's hardly a difference at all when I wear them. I called to see if I could return them because they are really all but useless and of course I can't. Everyone at this office is so nice, I don't think they were taking me for a ride or anything but, I'm still sitting here staring at these $400+ glasses that I don't need. read more

Team Sausalito Optometry is worth my drive from Rio Vista, CA...1.5 hrs on a good day. Recently damaged my 10+ yr old classic Ray Ban frames & one lens(progressive lenses), and needed replacement/repair. Hilary warned me that frames might not survive the repair, but the lens company would do their best to preserve. Two weeks later, I have my old frames, new lenses. Communication was clear/concise yet warm/caring. Repair was done in very timely manner. Pricing was less than I had anticipated. Completely satisfied client of 17 years @ Sausalito Optomet read more

I can't say enough about how well you guys have made things safe and easy in these COVID times. I so appreciate the protocols you have in place. As always, the quality of support and helpful information from both Dr. McCoy and all your wonderful staff is outstanding. You guys rock! read more

Maureen is the best. Knowledgeable, communicative, attentive and friendly. My husband and I both see her and always leave with our questions answered. She makes sure you understand what she's doing and what she's seeing, as well as what you can expect, in terms of how your vision is progressing/stabilizing. She's helpful with any issue you're having. And she has a great front office staff. read more

Very thorough exam. Dr McCoy made some recommendations that I hadn't heard before regarding contact lenses. Lots of flexibility now to use different strengths depending on the activity, ie computer/driving/outdoor recreation. Its been over a year of using the different options. I don't feel stuck to make the most of a situation. Staff friendly and efficient. read more

Came in for a quick adjustment on a Saturday because my glasses kept slipping down my nose. I was making stern librarian / Chuck Schumer faces at everyone in my life until I came here. Great service from a cute and unusual storefront that must have been an auto shop at one time. Friendly and recommended. read more

What a fantastic experience! It's like going to hang out with friends, except their super smart about your eyes. Going to the eye doctor, or any doctor, isn't necessarily a fun thing to do. Especially as my eyes age and I am reminded I'm no spring chicken. The staff was SO accommodating and helpful, and Dr. McCoy is everything. She not only knows her stuff, but she cares. Genuinely. If you need a new eye dr. you can't go wrong here. read more

I came here for my first visit today. I went to the same Doctor in SF for years but making the trek into the Mission District from Marin was definitely not an option. So I looked on Yelp and found Sausalito Optometry and I am glad I did. The office and front office staff were really nice and helped me get set up really easily. Dr. McCoy was great. She made sure to explain all the procedures and helped me to optimize my vision. She also was conscientious of my insurance and maximized my benefits with minimal out of pocked cost. Best of all though, I am in contacts now that are more comfortable than the ones I was using for years and my vision is way more clear. I will definitely be back. read more

Dr. McCoy and her team provide AMAZING service - they really take the time to show how much they care. She has given me tips that no other eye doctor had before, on how to manage my dry, irritated, allergy-prone eyes. They also clearly communicated all options and recommendations to help me make decisions around whether or not to get glasses and how my insurance works. HIGHLY RECOMMEND! read more

I honestly can't recommend Dr. McCoy and Sandra enough. They are knowledgeable, friendly, and accomodating. The office is extremely relaxing and nice and the cat, Molly, is very friendly. This lends to the overall atmosphere making you actually want to return. Not only did they give me the usual set of exams, but several frames were ready for me as soon as I exited the exam room. As I tried on each pair, they gave their opinions on each one, which was very much appreciated. I can never make a decision when it comes to buying new frames, so the help was refreshing to say the least... read more

Sausalito Optometry - Optometrists Near Me - Sausalito, California

Okay, so I decide I have pulled my cheap drugstore cheaters out of my pocket for the last time. Now I will get a pair of real eyeglasses, but first I need my eyes checked. So I go to Dr. McCoy's office after calling for an appointment. Wow. Spacious professional office with a relaxing feeling and kind of a 'zen' vibe. Very clean and organized. Nice. I was offered a cappuccino, and accepted. Again, nice. I came prepared having completed the brief forms which are on their website and presented them. (If I have learned nothing from being a boy scout many moons ago I have learned to 'be prepared.') Sandra, the office receptionist was friendly, knowledgeable and helpful. I was instructed to look into a gadget and told to look at the red barn. So far 'cool and entertaining', I think to myself. Yes, I am a cheap date. Then Dr. McCoy leads me into a smaller office where she does the usual tests although they were new to me. No glaucoma. No cataracts. Nice big pupils. Healthy eyes. Only a slight, very very slight astigmatism in my left eye. Looks like I will only need my eyeglasses for reading and seeing my piano music clearer. With each test, Dr. McCoy clearly explained what was going on and prepared me by telling me beforehand what sensations I would experience. I learned things about how your lens changes as you age. Pretty cool. Again, I am easily entertained. We discussed my seasonal itchy eyes. I was given samples of eye drops and told if the samples worked out, I should call her and she'd write a prescription for them. Convenient! Soon, I was out of cappuccino and the tests were over. Now it was time to choose eyeglasses. There is quite a selection and this is where my wife and Sandra were most helpful. I decided on a pair and paid for them. It was great to be fussed over. All in all a wonderful experience. Very professional and unrushed. Pleasant and it's true, you DO want to go back. In fact, my wife, who has worn glasses for many years made an appointment because the experience was so pleasant. For an eye exam virgin like me, my first time was thoughtful and gentle. No performance anxiety whatsoever. I think my mind just wandered. read more

Yes, another five star review. Before Sausalito Optometry I had only gotten my eyes checked at Lenscrafters. Having now had my first appointment with Dr. McCoy, I'm never going back to the mall for my glasses/contacts. It feels similar to when I stopped going to SuperCuts and decided to get a decent haircut - everything was so much more professional, easy, and of a much higher quality. I did not know what I was missing. Dr. McCoy was fantastic and her staff was really helpful - and patient as I tried on dozens of glasses. Totally deserving of five stars and the overwhelmingly positive reviews. read more

Sausalito optometry is the best. Period. Dr McCoy is the ultimate professional, always taking time to explain what is being done, what she sees (no pun intended) and what will be expected in the future. She has surrounded herself with an amazing staff who will consistently take extra steps to satisfy. Great vibe throughout the store (which used to be a gas station!) and they also have the best brands of glasses and sunglasses available, periodically adjusting their collections with the latest trends. read more

I wish I could give this place 10 stars. The entire staff members are incredibly nice and professional and the office is clean and spacious. Oh and yes, the frames they carry are awesome. I agree 100% with the other reviewers here. read more

First time client, this was an excellent eye examination, Dr Maureen was terrific, gave me lots of good info about my eyes, I was really impressed, and she has excellent customer skills, so friendly and caring! I'll be a forever customer! read more

Having recently moved to Marin, I decided that I needed to find a new optometrist and Dr. Danielle McCoy came highly recommended. I was very impressed with Dr. McCoy. She has excellent interpersonal skills (not what I experienced with my other optometrist). Besides being very friendly, she thoroughly questioned me about the history of my eye "issues", and was careful to document it all as I spoke. I have a difficult prescription so I was particularly impressed with the state-of-the art and modern exam equipment that she has in her office, which makes me feel confident that I'm getting the most thorough eye exam possible. Dr. McCoy and her entire staff were genuinely friendly and very professional. And as a bonus, they have a great selection of unique and out of the ordinary frames. Sandra, the manager of the office was very patient and helpful as I tried many of them on. Now I just need to choose which one's I'll buy! With the other highly rated reviews, I too recommend Dr. McCoy and Sausalito Optometry! read more

Dr. McCoy is awesome. She's super nice, knows exactly what she's doing and always has the latest high tech gadgets. I got some great Oliver Peoples glasses here that I've been wearing for like 5 years and are still great. I get lots of compliments on them. Of note, they have moved across the street into a very cool converted retro gas station at 33 Caledonia. read more

The staff, doctor, and service were amazing. They saw me right away and were very friendly and knowledgeable throughout the entire appointment. They made me feel welcome from the start and did a great job of explaining everything during the eye exam and my insurance coverage when selecting my new glasses. Dr. McCoy and Hillary were so great, looking forward to going back and would recommend to anyone I know in the area. read more

The absolute BEST EYE DOCTOR I've ever seen and trust me, I've seen a lot having worn glasses/contacts for 40 years! Dr. McCoy CARES! She's not there to shuffle you out and collect on your insurance like some eye doctors I've gone to. She takes her time and makes sure she's giving you a terrific exam along with the best advice. I have been going to this office for 3 years now and will not trust my eyes to anyone else. I was unfortunately wearing reading glasses along with contact lenses. I asked Dr. McCoy if I needed bifocals. She was like "no way! We can adjust your contacts so you can read better and not need the reading glasses". Wow! Not one other doctor even mentioned this to me! Excellent selection of frames too, as I wear glasses when I'm at home. She stocks the good stuff and not all frames are ridiculously expensive. I got a great pair of glasses today along with contacts at a reasonable price! Sandra and Hillary are excellent too! They assist Dr. McCoy once your exam is over. KUDOS to Sausalito Optometry! They are simply THE BEST!!!! read more

In my 71 years of eye exams, I have never had more thorough diagnostic tests and confidence that I am getting the best treatment and advice than at this office. I leave feeling totally confident that I know and completely understand the status of my issues. On top of that, everyone in the office goes out of their way to be as helpful and kind as I have ever been treated in any office situation. I feel so lucky to have found them. read more

Just had my 2 year checkup, and it was even better than the last time. I love the expertise, the cordiality, and the efficiency. Dr. McCoy is very thorough, with the latest equipment and procedures. She explains what she is doing in a very helpful way, and is happy to have an in-depth discussion of conditions and treatments. She was able to help me pursue a treatment that every other optometrist let slide. Sandra Ramirez is professional, friendly, and is happy communicating via email (as is the doctor). This is great as it makes setting appointments and follow-ups easy. She has been very helpful in calculating insurance co-pays and out-of-pocket costs ahead of time so there are no surprises. . The frame selection is great. There are well-known brands, but also several hip lines from Denmark and elsewhere. The space they have been in is lovely, and they where they are moving should be even better. though I don't think I was offered a cappuccino :-) read more