I contacted Lux Series for on-location bridal services because I wanted a blowout for my wedding. I was told to contact Ellie through social media or email, and explained that I had already done both and had been waiting nearly three weeks for a response. I was assured someone would reach out, and eventually Ellie did. Unfortunately, the communication continued to be extremely slow. I received partial information, followed up with questions, and waited another week for a response. I then asked for the cost of an additional artist because I am on a tight timeline the morning of my wedding. Nearly another week has passed, and I still have not received an answer. At this point, the issue is the lack of professionalism and communication. Bridal services are time-sensitive, and it should not take weeks to answer basic questions about pricing and availability. If they were unavailable or simply not interested in providing the service, I would have completely understood. Instead, this has been dragged out for almost six weeks with long gaps in communication and no clear answer, leaving me unable to confidently move forward despite being "the best in the industry". I suppose for normal day to day appointments it's okay to come here but if you have anything important - go somewhere else read more

I booked with Stephanie Gonzales for a tone/gloss appointment, and unfortunately, my experience was extremely disappointing due to poor customer service. My appointment was canceled the day of, yet I received no text, email, or notification informing me. In fact, at 7:52 a.m. the morning of my appointment (scheduled for 11:15 a.m.), her team texted me confirming details and letting me know what to expect during the service. So, when I arrived and was told my appointment had been canceled due to "miscommunication," I was very confused. What made this even more frustrating was that nowhere on the booking site or Instagram page does it clearly state that new clients are required to complete an email consultation prior to their appointment. After explaining the cancellation, Stephanie quickly asked me to put my hair down so she could assess it and ultimately said she could still fit me in for the service I booked but that I would have to wait because she was busy. During the time slot I had originally booked, she was servicing another client. The most disappointing part of the experience was how cold and unwelcoming the interaction felt. My hair wash was extremely rough, rough enough that the shampoo bottle was even dropped during the service and the entire appointment felt rushed. There was no effort made to make me feel valued as a client. As someone who also works in the beauty industry, I truly believe client experience and genuinely making an effort to talk to your client is important and part of the job. At one point, while going back and forth between me and the other client, she told the other client, "10 more minutes and I'll be all yours," which only reinforced how much of an inconvenience I felt like during my appointment. To be clear, this review is solely based on the customer service experience, not the quality of her work. I'm not seeking a refund. I'm only sharing my experience so others can make an informed decision and in hopes that this feedback is taken seriously by the salon as it seems I'm not the only one with this experience. read more

I never leave reviews but I honestly have to because I'm so happy with my blowout from Sariah. She was so gentle with my scalp, she cut my hair perfectly just how I wanted it and she revived my hair. I'm not even playing when I say my hair has grown so fast after she touched it. It's surprising because my hair takes months to grow out and I noticed like an inch to 2 inches growth and I just went with her a couple weeks ago. I'm so happy for her expertise and her taking care of my hair. I completely recommend her if you're looking for someone. Ps she does amazing bangs haircuts as well which not a lot of hair stylists know how to do it. So happy. 20/10 read more

luxseries salon - Hair growth :) - Hair Salons Near Me - Irvine, California

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My daughter was looking to get her hair done for prom last minute , I found Sariah online reached out and she responded so quickly. We booked an appointment with her the next day, and my daughter couldn't be happier ! She said she was thee nicest so easy to talk with and LOVED her hair !!! So grateful we found her ! read more

Got a blowout done by Ellie today and she's amazing!! Very fast but quality service. She communicated with me beforehand and asked me what I wanted ( curls, bouncy hair) and gave me just that. Clean salon, lots of parking outside too, and they have a waiting area for guests too. read more

If you want someone to ruin your hair then this is the right place. I spent years growing my hair to be one length and I went in to this salon to get a long layered haircut. I showed multiple inspo pics and she made my hair into an absolute mess. Chopped my hair up into an unblended MESS. See the haircut she gave me below. Shame on this salon for letting inexperienced hairdressers to work on clients. read more

luxseries salon - Hair Salons Near Me - Irvine, California

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I came here for the first time and got a haircut with Sariah and she was amazing! I'm very picky with hairstylists, but she gave me perfect long layers and didn't take off all my length, which I experience often with others. Would definitely recommend! read more

I would've thought everything was going well from the hairdresser that I was with however, she specifically told me at my appointment that she barely works with curly hair, knowing that I texted her about it a day in advance she made me feel a little bit uncomfortable about my hair type and made comments about it. even though she did a good job in the end. read more

Had the Superlift & Buccal Massage by Sophia. Was really impressed by her varying techniques that worked my sore muscles & relaxed my scalp, face, jaw, neck & shoulders. So amazing for someone like me with TMJ, migraines, jaw clenching, teeth grinding & tension thru my shoulders & neck. Highly recommend! read more

luxseries salon - After treatment, buccal massage room with calming oil diffuser & spa music - Hair Salons Near Me - Irvine, California

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Trish did my Russian Mani. I love how she paid attention to details she's easy going n is knowledgeable read more

luxseries salon - Trish did my Russian nails. She was great!! I love how she paid attention to details - Hair Salons Near Me - Irvine, California

I was having a rough week and ended up booking a haircut with Danielle for Sunday morning at 7AM. From the moment I walked in, she was so kind and welcoming. She made me feel comfortable, and I walked out loving both my hair and the whole experience. I can't recommend her enough. read more

luxseries salon - Haircut and style by Danielle! - Hair Salons Near Me - Irvine, California

Had a horrible haircut experience. I've seen this place all over social media, and now I realize don't always trust what you see on social media. My hairdresser was unfriendly, and made me feel like I was a hassle as soon as I arrived. She was impatient, I tried showing her photos to explain what I wanted and she quickly dismissed the photos. My bangs are uneven, one side is longer than the other, when I asked her about it at the salon she made me feel like it was the biggest hassle ever, and did not fix it. Overall full of attitude and impatience. Definitely do not recommend this salon. read more

For my Asian hair girlies, Mariam is the BEST! They've worked on my hair for the past couple years, and ever since our first appointment, my hair goals and vision have been taken care of exceptionally! She's professional yet personal, which creates a safe space for communication! Mariam has always cared to preserve the integrity of my hair, which I highly appreciate since I've done multiple colors over the years with them. I've had blonde and now red all done exclusively by her and my hair is still long, soft and healthy! read more

luxseries salon - Hair Salons Near Me - Irvine, California

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I made an appointment for a "Russian Dry Manicure". My usual place is quite far therefore I was hoping to find a new place close to home. Unfortunately I will not be returning. The nail artist who did my nails was very kind however a day later I am looking at my nails and not completely satisfied. I asked for soft square round nails and my nails are square not rounded edges like I asked. I got a structured manicure however I feel like my nails are thick and like I said too boxy/square making them look fake. They are uneven and not straight and the same size. The vibe of this place was totally off from the get go. I entered and one of the staff members was on the couch on her phone chatting with another employee and I was ignored for a good 3 minutes until she looked up and asked "can I help you?" I let her know I had an appointment and then was taken back. The other nail artist next to me... I learned about all her family drama and life problems during my appointment as did the client she was working on. Price listed for the manicure was $65.00 however wasn't aware of a $10.00 gel removal charge, someone other charges that I was unaware of and ended up paying $100 for this manicure including tip. Overpriced and didn't appreciate how they were not upfront with the overall price from the beginning. I should've seen the other review about the other terrible Russian Manicure.. read more

luxseries salon - Russian Structured Gel Manicure - Hair Salons Near Me - Irvine, California

I've been growing my hair out for a while and wanted to add some layers to bring it back to life. I booked an appointment with Danielle, and I couldn't be happier with the results! She was so sweet and friendly, and she really took the time to listen to what I wanted. Danielle even scrolled through my inspiration pictures to make sure she understood what I liked (and didn't like). I loved how she gave me honest feedback on what would work best for my hair type and how I usually style it--she really showed her expertise. She even gave me tips on how to achieve a blowout look with a curling iron since my fine hair never holds a traditional blowout. I'm already looking forward to coming back for a touch-up in a few months. Highly recommend Danielle! read more

luxseries salon - Hair Salons Near Me - Irvine, California

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I fell for the scam. I follow a girl on Instagram that tagged the salon and the stylist and that was the reason I went there and booked Monique specifically. The girl from IG must be getting paid or maybe she gets free services to promote their business because the service I got was so disappointing, overrated and over priced. Even though I made 2 appointments (1 for haircut and 1 for color) the stylist was seeing multiple people at the same time. Before she even got started with me she walked over to the girl sitting next to me to cut/trim her hair without even asking if I mind or apologizing for the delay when she returned to me. When there is color or any product on your hair that requires waiting anyway I would understand; but when there is nothing on my hair yet and I was waiting to get *started* it's very unprofessional. The juggling of multiple clients at the same time resulted in me getting something I didn't ask for. I trusted the process until the very end but after 8 almost 9 hours of being there and $570 later my hair looked nothing (not even similar) to any of the inspo photos I showed her. When I respectfully expressed my extreme dissatisfaction there was no resolution offered or even an apology; just a long text gaslighting me into thinking it was all my fault for not explaining what I wanted correctly and taking zero accountability. read more

My Stylist was Amazing her name is Brogan. She's a beautiful girl and knows hair. She did a toner/gloss with best blow out. Found my hair girl I feel blessed!!! Top tier! She was very pleasant and polite. Thank you! read more

I had my eye brows done by Monique and my color by the other Monique. I love them both. Talented but also so very personable, kind, and genuine. I don't know I just feel like those tiny little extra steps that somebody seems interested in your life and you can connect means so much to me these days. I'm done with the surface can't be bothered type. I highly recommend the salon. It has a very cool and welcoming vibe. read more

I have been a long-time brow client of Cindy's and was so excited when Lux opened its doors. I see Monique regularly now for facials which have been custom designed to my needs each time (pre-pregnancy and throughout) and had my first blow-out now long ago and loved the results. The "one-stop" approach works perfectly for me and the ambiance is great. read more

I got my hair cut by Danielle, and she was absolutely amazing! She was very attentive to what I wanted, even though I couldn't fully describe what I was aiming for, she listened and pieced everything together. She was very thorough explaining the process while she was cutting my hair, which was so comforting the entire time. She gave me tips on styling my hair at home, and she took her time to really ensure that my haircut was to my liking which says a lot since I came in at 6pm and was her last client of the day. I will definitely be coming back to her for my hair needs!! read more

My favorite one stop shop everyone who works there is extremely talented and they deliver quality work. I'm very particular with my beauty services and the girls there over deliver everytime. The owners, Cindy and Janet, are also one of a kind gems read more

I scheduled my appointment with Danielle to fix a badly layered haircut I had gotten at a different salon the year prior. I was super nervous about cutting my hair again but Danielle was super communicative and realistic with me about my expectations and the outcome. She cut slowly and with my hair pulled forward so I could see everything that was happening and was very reassuring we'd be able to hide the layers. She did a PHENOMENAL job! I love my hair and plan to return in 6-8 months for a trim with Danielle. The salon was beautiful and well kept, clean and played good music. I truly loved it here! read more

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I got my layered hair cut with Danielle and she was so amazing! Danielle is so thorough with her process and takes her time with understanding what style you're trying to achieve. She also gave a lot of reassurance throughout the whole process which I really loved because I have long hair and most stylist get scissor happy and just end up cutting way more than I wanted. She showed me each time she cut my length to make sure I was happy with it! I really appreciate her skills, knowledge and sweet demeanor while I was in her chair. She slayed my layered cut! I will definitely be back read more

I'm so glad this new location opened. I've been getting body sculpting done with love sculpt for almost 2 years now and I love how the staff takes great care of me. I got brow lamination done by Cindy and she did an amazing job. She was very informative throughout the process and made sure I was comfortable the whole time. She took extra care to ensure my eyebrows were perfect and customized the look to my preference. I really Recommend her! What I love now about Luxseries is that everything is a one-stop salon. Now I can come in for body sculpting, brows, hair & now nails. Van did an amazing job with my nails she did Gel-x on me and she's amazing with nail designs, They came out so beautiful. I would highly recommend luxseries for any of your beauty needs. Their customer service was amazing too! read more

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OBSESSED with the gel mani I got from Van! I got so tired of having acrylics on so I had them removed. Van is so skilled at nurturing your natural nails so they stay healthy even with acrylics or Gel-X wear. I love meticulous she is with cuticle care. This salon is BEAUTIFUL, you feel so good as soon as you walk in. I also love that they offer all the services a girl could ever want and need under one roof, makes it so much more convenient honestly. I have also gotten my body sculpted multiple times by the Love Sculpt girlies and let me tell you!!! If you travel frequently for work like I do, lymphatic drainage massages are necessary to help your body decompress and reduce swelling from flights. I can't wait to try all the other services they have to offer. So many talented girls in one place! read more

luxseries salon - My perfect gel mani by Van - Hair Salons Near Me - Irvine, California

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First time customer off yelp: I made an appointment with Jennifer for curtain bangs based off another yelp review with a great photo. I have been searching for a new hairdresser for over a year now with multiple failed attempts. When I came in for my appointment, Jennifer assessed the way I like to style and manage my hair and made some recommendations based on my preferences. Based on her recommendations, I chose to go with a long curtain bang to add an easy style to the front of my hair and one long layer to the back to add more texture and bounce. She executed everything perfectly and did not use any razor scissors. I am so happy with the results and I appreciate that Jennifer took the time to go over options with me. She is very professional, knowledgeable and sweet! I also left with the cutest, bounciest blowout. Jennifer is definitely my new hairdresser moving forward. read more

luxseries salon - Hair cut and blowout by Jennifer - Hair Salons Near Me - Irvine, California

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Mariam is the first hair stylist I've went to that actually nailed what I wanted! So happy to have found her and see her growth at lux! The salon is such a vibe every time. read more

Mariam was my stylist and colorist. I have been using her for years . She is talented in her own right . She is a visionary and knows exactly colors that will and will not work for you . I trust her with every decision she makes for me. She's honest about expectations yet always exceeds mine . She isn't just a colorist she is a damn artist and your head her canvas ! Love the ambience and people in the salon . Feels very welcoming . I would recommend this place to anyone . Ample parking and food places nearby for in between coloring and washing . read more

the BEST blowouts! i always go to Ellie or Monique! Both girls are so sweet & style my hair BEYOND perfectly! Always the best vibe & experience! my hair always feels so healthy too leaving, they take amazing care of you! :) my go to spot! Love that they offer so much too!! read more

I absolutely loved Luxseries Salon! I received a Biorepeel facial and was so pleased with the results, Monique did an amazing job. read more

Just got my hair cut and styled by Jennifer and this is seriously the BEST hair cut I've ever had in my life! Jennifer did such an amazing job and is so sweet! She also educated me on hair health and gave me tips for blowing out my own hair bc I mentioned to her I'm trying to strengthen/thicken my own hair and that I struggle with styling my own hair. Not to mention the salon itself is beautiful and clean and such a great vibe all around! I am a client for life now! read more

luxseries salon - Haircut + style - Hair Salons Near Me - Irvine, California

This place is the best. The vibe is just on point. Today I went in for my eyebrows which Cindy has been doing for the last 8yrs and decided to get my hair blow dried and wow! If I only lived close it would definitely be something I would do and Ellie was the best. I recommend this place. read more

I LOVE Luxseries! They have the best environment and make you feel so comfortable the second you walk in the door! I go to Cindy for my brows and get them laminated and tinted she always does the best job and I've noticed a difference in my brows from when I started going there she shapes them and helps you decide what shape would best suit you! read more

luxseries salon - Eyebrow lamination and tinted - Hair Salons Near Me - Irvine, California

Wonderful microblading experience with Alice Vu. My eyebrows came out perfect and I've gotten so many compliments. Dont risk going anywhere else! Alice is super sweet and excelllent at what she does. Color match and shape are on point! read more

luxseries salon - Hair Salons Near Me - Irvine, California

I hate to write a bad review however, when customer service is bad, I believe customers should be aware especially with the costs associated with this Salon. I called to confirm some information regarding my appointment and payment. The Receptionist who answered was cold and extremely short. I work in customer service and take pride in treating clients or anyone who calls politely. Sadly, I cancelled my appointment. read more

I've been a client for Mariam for over a year now and not only do I love her, but I also love this salon she is working at! The vibe at this salon is aesthetically pleasing and love that it is women-owned, you can feel the girl-bossness here at this salon!! But most importantly Mariam has taken my hair from black, to red, to copper, and now blonde literally over this past year (lol thank u if you see this!) I am always in awe of her work and I am always looking forward to catching up with her. 10/10 read more

Janice took me in as her lash model &I am in love. I'm not going to lie, she did a better job than some artist who has been lashing, talented for sure. I definitely will be getting my lashes from her. Run, don't walk! read more

luxseries salon - Lashes by Janice - Hair Salons Near Me - Irvine, California

All I can say is OBSESSED with LUXSERIES! From the moment you step foot into the salon, you already know your experience is going to be wonderful. Not only are everyone so sweet and welcoming, but the ambiance is something else. You can tell how much love and detail went in with creating a luxurious space for all your needs (nails, hair, eyebrows, skincare, lashes, etc). Rather than having to make appointments at numerous places for whatever you need, it's so nice to have everything in one place. There may be a large quantity on what services they provide, but LUXSERIES most definitely does not lack on the quality! I came here and got a Gel-X manicure for an upcoming wedding with their nail artist, Van, and absolutely loved them! I had gotten acrylics growing up that destroyed my nails and it took a veryyyy long time for them to grow back healthy. I decided to try Gel-X, since I've heard awesome things about this type of technique, and Van explained to me the whole process. She really took pride in keeping the integrity of my nail healthy, which I appreciated so much. I was so happy to know that I could also keep my natural nails at the length I wanted, with the Gel-X applied on top. I had showed Van some inspo pics on shape/color and she gave me exactly what I wanted and more! Van is so down to earth, which made the experience even more great. One thing I noticed that was so different about Gel-X was how strong my nails felt, but didn't feel heavy or sometimes painful like you'd experience with acrylics! After the wedding I attended, I already knew I would need to trim down my nails for work #sad :'( cuz I wish I could've kept them long!! But I was able to easily schedule an appointment for a nail fix with Jamee. She was so sweet as well and shaped them beautifully, so that I could still keep the Gel-X for work. It's been about 4 weeks since my initial appointment and haven't lost a nail!! Normally with acrylics they would've lifted by this point and I would've lost at least half of them LOL. Sorry for the novel y'all, but LUXSERIES is seriously the best and I can't wait to come back for other services they provide!! read more

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Great lash lift by Brittany! and Wow to my brows. Cindy is an artist and has an eye for the contour of your face. People are great, vibe welcoming. Come try and you will be pleased. Gail c. read more

I scheduled a pregnancy safe hydrafacial with Monique. During the consultation, I informed her that I've had extremely sensitive skin since my pregnancy and my baby shower is this weekend, so she changed the facial and customized it in order to avoid possibly irritating my skin right before the shower. I was sad that I couldn't have the full hydrafacial because I've been looking forward to finally having some self-care before baby arrives, but Monique was so amazing about explaining everything and did not charge for the full hydrafacial despite the last minute change. I appreciate her watching out for my skin and not wanting to introduce new products with active ingredients during a time I'm prone to negative reactions. The facial was so relaxing. I started snoring while under the LED light. Monique explained every step, so I understood what she was doing. I always think extractions are painful, but Monique's extractions were not painful at all. Can't wait til I can finally get the full experience! read more