1. Luxe Hair Studio

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Jacksonville Beach, FL

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Luxe Hair Studio

5.0 (2 reviews)
Open • 9:00 am - 8:00 pm

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3 years ago

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8 years ago

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Cortello Salon

Cortello Salon

3.8(142 reviews)
0.8 mi•Beaches
•$$

BRENNAN IS AMAZING! I was in a moth or so ago but they were not doing cuts just yet, so I was…read morethrilled to get in! She cut like 4 inches off and it looks amazing, she talked to me to make sure what look I was going for and she killed it. my highlights are the BOMB I do not have an everyday style, so she did my highlights where no matter how I have my hair you can see my highlights. I am sad it was a little more than what i aim to pay, so I did give it a 4 star, but again quality wins with me every single time. Products smell like heaven! I will be back to for more of Brennan's magic

would give this salon zero stars if I could. From the beginning, the pricing was absolutely…read moreridiculous. I was quoted nearly $1,000 just to change my hair color to a more ginger shade, despite already being a natural strawberry blonde. I was not getting a haircut, a straightening treatment or any additional services. Just a color change. Nearly $1,000 for that is absolutely outrageous. What made the experience even worse was the cancellation policy. I received a message stating there was a $50 cancellation fee for canceling after 24 hours, but the message was sent exactly one hour AFTER my appointment time, which I found incredibly ironic. When I called to clarify, I was told the fee was actually 50% of my total service cost, making the cancellation fee around $200. I was never aware of this $200 fee beforehand. I even asked about rescheduling because I was willing to consider another appointment, but I was told I would still have to pay the $200 fee to reschedule. On top of that, the person on the phone told me the stylist had no available appointments until NEXT YEAR. For context, when I went in for my consultation, the salon was completely empty. Not a single other person was there besides my boyfriend and me. Yet the pricing and cancellation policies were treated as if I were asking for some extraordinary service. The person I spoke with on the phone was also incredibly rude and completely unwilling to work with me or offer any reasonable solution. I understand that salons have policies and that stylists deserve to be paid for their work, but charging nearly $1,000 for a simple color change and then expecting around $200 in cancellation fees without clearly communicating that policy is unacceptable. Overall, the lack of transparency, excessive pricing and poor customer service made this an incredibly frustrating experience. I would not recommend this salon to anyone, and I will absolutely not be returning.

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Cortello Salon - Welcome to Cortello Salon

Welcome to Cortello Salon

Cortello Salon
Cortello Salon - This salon is so beautiful. All of their stylists are highly trained and I always have a great experience.

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This salon is so beautiful. All of their stylists are highly trained and I always have a great experience.

Luxe Hair Studio - hair - Updated October 2026

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