I met with Natalie, and enjoyed my experience at Rio! I came in for a trim and a new hair style and she delivered. The interior is pleasing and the atmosphere was quiet and relaxed! I can't wait to go back! read more

Beautiful salon. Very upscale. Hair color and cut was ok. Not too bad of a place if you really need a place to go...but not a home salon to me. read more

They don't value loyal customers. Ive been going to Rio for almost 4 years and only saw 1 hairstylist, she was wonderful. However, the management of this salon greatly disappointed me. I scheduled my appointment 3 months out for January with my hairstylist. A month before my appointment was due, I learned that someone in their salon gave my appointment away to another customer and the told me I need to "figure out" in picking a different stylist or a different date if I want to be with the same stylist I originally booked. The manager on the phone admitted that they gave my appointment away by an accident and instead of calling the other person that they gave my appointment to, they told me to again, "figure it out." Poor customer service from management and I felt disappointed after my 4 year loyalty they treated me like that. So, this is a one time shop. If you want a salon that does good work and cares about their customers, then stay away from this place. read more

My wife was getting her eyelashes done at LASH next door and I needed to get a haircut so I went next door to Rio Hair Studio. First time visit, mainly out of convenience, but will definitely be back fo my next haircut. Kylie was my stylist and she did a great job. I didn't take before/after pics because I'm not big into selfies, but trust me when I say she did wonders with my head full of shag carpeting. If you're looking for a new stylist, go check out Kylie at Rio. read more

Very cute salon, lots of things to look at if you have to wait but with an appointment I didn't have to wait for more than a minute. Rachel was awesome as were the rest of the staff who all seemed sweet. I'm not sure what prices are these days at other places but I feel like I got a great deal here. I will definitely be back and sticking to this salon. read more

My daughter got her hair done by Daniel. Great young man with patience. She couldn't take the bleach on the scalp and he made it look beautiful. She went from her natural black to blue layers. read more

Rio Hair Studio - Hair Salons Near Me - Jacksonville, Florida

I always take my son to get a haircut there, he feels important because the attention given and the affection makes him feel that way

TITLE: MULLET, courtesy of Fran I went in, with an appointment, to get my asymmetrical haircut trimmed so that would be straight at the bottom to grow out evenly. I also asked for some longer layers so that it wouldn't be so flat. Initially, the length was fine, but the layers were like 2 drastically chopped shelves in the middle of my head, not at all evenly spaced or even close to the total length. I asked if these could be blended in so that it was a bit more cohesive, very nicely I might add, and ended up with a MULLET. I kid you not. PICTURES POSTED. The stylist tried to brush it off the MULLET she had just given me as a "shag" and told me it was in style. The layers could ALL be put in a small high pony tail with the entire rest being a single length, no layers. When pulled away from my scalp, the way layers are normally cut between two fingers, there was a DRASTIC drop from straight cut to 6-7 inches longer. Pictures of this posted, too. My hair is parted with most hanging to the left of my face, and the layers there did NOT match any other location on my entire head, they were half the length of the rest of my hair and was about 80% of the hair on that side so they couldn't even be fixed or blended when I had to go SOMEWHERE ELSE! AND I HAD TO PAY FOR IT, AND WAS EVEN DUMB ENOUGH TO TIP! I will NEVER be going here again, and i do NOT recommend this place to anyone else either. I should have known, seeing as how my stylist looked like she was wearing Ed Hardy attire, but I trusted her as a "professional" (ha). I dont know if she was drunk, on drugs, or what but this is BY FAR THE WORST haircut I have ever had in my entire life. read more

See all

They claimed to know how to cut curly hair. Actually the charge you more for a curly hair. I was confident because she said she had taken a curse. I showed her a photo of what I wanted (the first one that you can see here). She started to cut the hair and then I saw she was cutting really near my head and I told her "it believe it's really short" (I know my hair is going to shrink). And she replied, oh no I need to do the layering, if you want volume this is how. This place just doesn't know how to cut curly hair. I'm so mad I came here.I am crying, literally she did with my hair what she wanted, not what I ask for. I wanted to update my review... the owner called me, she asked about what happened, she told me she will give me my 42 dollars (yes, I even pay for this disaster) back if I erase this review. Seriously! I replied I would not take it down and to keep the money. So dissapointed, I would have changed my review if the owner took a better attitude. I hope this can be useful to girls who want to cut her curls. DON'T GO read more

See all

Haven't cut my hair in a salon in literally 10 years. Everyone was very welcoming and hospitable. Riley knew I was coming in to get rid of my dead ends. They were driving me nuts and my hair was down to my butt. I knew a lot had to go. She made sure I was okay with the new length (I was). She was very kind, made great conversation, and transformed my damage into a healthy head of hair. Even though I washed before I came in, she washed my hair again so she could blow dry it out because I said I wanted to feel like a new woman when I left. I certainly did! My hair feels amazing. Riley was awesome and even gave me advice how to avoid split ends. read more

Do not go here unless you want to basically empty your wallet and be disrespected. Emily Hodge charges a lot more than other stylists of comparable skill level. She has a glorified ego and is very disrespectful about her pricey fees. You will be overcharged here. Be prepared. read more

Terrible experience. Will never return again!!! First 100 dollar deposit then got an estimate for 245-260. Guess was counting on the remainder of 150 to be due. Now the terrible part . Got there at 9 and 6 hours later done. The girl miscalulated amount of coloring and kept mixing more jacking my bill up higher. I felt the rep was unprofessional and in over her head and finally rushed me out cause she had a 3:15 appointment. Then they give me a bill of 360 dollars. Remember I already paid 100 deposit. Nearly 500 haircut and color holy crap!! Looks like novice did it. Drum roll please if they didn't get enough from me, they proceed to try to sell me 100 worth of product. No thanks lol. This isn't New York or San Fran can't charge those prices. Will NEVER return!!! read more

If you have curly hair, you know the struggle. You get it. That search for the perfect cut, the one who understands your hair, the hair whisperer. I think I've found the one. Laura has got it. She is a curly girl herself and she really gets it. I think I blew a sigh of relief as soon as she said she would cut my hair dry. No panic. She did a fabulous job on my hair. Went back to her for a color treatment. Let me just say that the only reason I would ever do a home color again, is if I had an emergency grey situation. It is just no competition to professional color treatment. The color was expensive, the cut not so much. But if it makes my hair look great, it's probably worth it. Curly girls out there, go see Laura. She is the curly hair whisperer. read more

I have been going to Rio hair studio since a year and half and have always been happy with the services provided. This time I Got my hair cut done by Lexi. Love my new look. Lexi is amazing, patient, fun and knowledgeable. She takes time to listen to your needs and does great work. I highly recommend Lexi for your hair care needs. Thanks Lexi. read more

Carolina you are amazing as always! If you are a curly girl like me you know its difficult to find a hairdresser that knows how to treat curls and I can say that i have found my comfort in her. Everyone come into Rio and if you are a curl girl like me, then ask for Carolina! read more

Rio Hair Studio - Curls - Hair Salons Near Me - Jacksonville, Florida

I made an appointment with Sara to get highlights and I paid $170 and my roots were not done and looked extremely unblended. She said she was gonna fix it but then blew me off. Terrible and I felt tricked and now I gotta go pay full price somewhere else just to get the hair I want. If you are getting highlights I'd recommend another salon or at least not Sara. read more

This is my second time here and I don't remember who cut my hair the last time, but this time I won't forget! Dani was amazing. I wish I would've done a before and after. I got quite a bit cut off and it feels so light. I have naturally wavy hair but she straightened it out to add layers and it's been so long that I've actually had it straightened that I forgot how much I like it. She was super sweet and complimented my natural color, gentle, and has amazing talent. I usually leave a salon feeling "okay" but I was excited afterwards. I (almost) wanted to go home and put on some make up to jazz up my new cut. read more

Rio Hair Studio - Dani is amazing! - Hair Salons Near Me - Jacksonville, Florida

Super great for my first experience, Crystal did a phenomenal job and gave the best head massage when washing my hair! I also was given a 20% discount for my first visit and coupons for my next visit which was a great surprise. My service was quick, professional, and I love my hair. Also very easy to make appointments. Will definitely come back here again read more

Rio Hair Studio - Hair is layered and got my natural color back (came in with faded blonde highlights and left w beautiful chocolate hair) - Hair Salons Near Me - Jacksonville, Florida

I have tried to give this salon and multiple stylists a chance and each time was the same result. Messed up orange, spotty hair. The lighting is TERRIBLE and toner can fool you! This last time I went to have my hair lightened after being brown for a while, something I have always done for 25+ and never had an issue. I was a level 5 wanting to go blond again which was usually achieved by full head highlights. I originally wanted to be booked with their blond specialist but she was booked out (I had a wedding I was going to that I wanted my hair blond for in 3 weeks) but I was told they had another stylist that trained under her and would be great. Cool, salon receptionist booked the appt for easter sunday. Obviously realizing a week later they called to reschedule my appt a day or two before the appt. It's Easter I get it so I rescheduled but told them I had a wedding to go to and needed it done before that. Scheduled new appt for the following Sunday. Stylist felt balayage would be best because of how much hair I have and that would lighten as much as possible the fastest..my hair was orange on the top and very over-processed on the bottom and TERRIBLY spotty. Orange was kind of corrected with toner for the day, but my hair doesn't hold toner at all so for 6 weeks I had to wear my hair up because it was too spotty and orange to wear down. New appt to correct (so I hoped) my hair 6 weeks later, I tell the stylist how toner doesn't hold in my hair and I would like to see it before she tones it this time and that I have been very unhappy. I wasn't upset with her because hair can be unpredictable sometimes but as a stylist you should care what it looks like. A repeat balayage now completely destroys my hair to where all of the face framing hair is burnt off, the bottom is like elastic string and the top of my hair is still orange and very spotty and inconsistently lightened. I have a wedding to go to immediately after this appt so even though she notices and comments that it's bad there is no time to fix it. You would think if you know it's bad and the stylist knows it's bad they would make sure to get you in ASAP to correct...NOPPE not this salon (once you pay your 100s of dollars to them they don't care what it looks like.) My next appt is pushed out 8+ weeks!! Listen I have a lot of hair, I have NOOOO problem spending hundreds of dollars on my hair as long as it looks good. I cant be mad at the stylist completely or blame her because what the sweet receptionist that talked her up and told my how she trained under the blond expert FAILED to mention was that she had just started doing hair and had only been out of hair school a year maybe. Normally I don't complain and I never write a review however I think this salons reviews are misleading. They are probably great at hair cuts and adding color..I decided to write this review because after $600+ dollars on my hair NOT including what I have spent to correct it so that I can at least wear it down but they messed it up twice, pushed my appt out 8+ weeks to correct it KNOWING IT looked bad but then called me yesterday the week of my next appt to tell me they were bumping my appt from 9 am to 1 PM hope it works for you or we can reschedule. So an appt that has been booked for 2 months is now getting rescheduled for the middle of the afternoon when it takes 5+ hours to do my hair in general. So never mind I already have plans for the afternoon because I schedule it around the hair appt that has been scheduled for 2 months but it's basically like take it or reschedule your already waited 2 months with bad hair we messed up twice for an even later date. I already wasn't impressed with the salon, the stylist and the way they handle situations but it's crazy to KNOW you messed up someone's hair twice, they paid full price for that messed up hair TWICE you don't do anything to fit them in to fix it just make them wait 6 weeks, 8 weeks but can move their appointment like it's nothing. Don't be fooled by the great rating like I have been. read more

Rio Hair Studio has been my go to salon for years. The stylists there are the only people I trust with my hair. The atmosphere is so welcoming and the stylists are always professional. 10/10! read more

I've been going to Rio hair salon for a while. I saw Sami skinner and I have to say she has to have about the worst attitude of any hairdresser I've ever had. I have no problem paying good money for a master stylist but when a stylist is doing 3 people at once and they leave your toner on too long and you're hair comes out grey/purple don't tell me it's so difficult to do and blame me as a client for her mistake. My hair should have been blonde and shades root. I paid $170 for my hair color to be the same as I went in. Sami can definitely cut and style hair but her arrogance unfortunately supersedes any work she can possibly do. ABSOLUTELY THE WORST EXPERIENCE. No offence Sami but there other people out there just as good if not better. You may want to reconsider the way you treat your customers, without us ... you would be nowhere!!! read more

I love Rio !!! Since my first visit over 4 years ago, they have done a tremendous job. Friendly relaxing atmosphere with all the help you need to pick out product for my hair type from their great selection. Misty has done the best color on my hair than any other salon I've been to. When I couldn't get her I used other professional colonists there and they have all done a fabulous job! My cuts are always great as well. You know you have a great cut when it still lays nice and is easy to style after 6 weeks! I would highly recommend you give Rio a try. You will thank me later! read more

I've been coming to this salon for over 5 years and I am always greeted kindly by the girl at the front desk. My stylist Kris always delivers a great cut and overall great experience. Love this place! read more

Krystal Burr is my hero! She does amazing work with color! I'm always afraid when going to a new stylist because you never know what to expect but as soon as she said hello, I almost instantly felt comforted. She has such a bubbly personality and is great to talk to. I get a certain dark reddish-violet color in my hair and most people can't understand me when I explain it to them. She instantly knew the color with my vague explanation and it turned out spot on to what I wanted! I couldn't be any happier! Another thing I'm thrilled about is, my hair NEVER holds a curl, she made the curls hold! I don't know what kind of witch craft she used on it but it worked! 8 hrs strong and still holding!!! Now about the salon, it is located in a little shopping area amongst a few restaurants and other stores. Parking is a bit scarce but if you get your appointment early it shouldn't be an issue. The inside of the salon was very nice and I was greeted and taken care of promptly. I definitely would recommend this salon to anyone asking about one! read more

Rio Hair Studio - My curls are holding strong after 8 hours! You can't see the amazing color but it is beautiful in the sunshine! Krystal Burr rocks! - Hair Salons Near Me - Jacksonville, Florida

When I called to book an appointment for the first time for a hair cut, I was assigned to Shelby! She gave me a real good hair cut and I also ended up getting a relaxer treatment for her! Somehow it didn't come out like I anticipated and shelby did it for me again as she used a less concentrated product earlier, but knowing how my hair would react! And she did it absolutely for free, in spite of the treatment taking longer time than the first time! I like Shelby and I will be going back again for my hair cut! I'm absolutely in love with my relaxer read more

Shelby is absolutely amazing! I came to her for a color correction and she was able to completely transform my hair. She listened to me and looked over a set of photos I had collected before jumping in. She gave me EXACTLY what I wanted, a subtle chocolate balayage. She is an impressive stylist, she was a lot of fun to talk to, and she made my overall experience really great. I was so nervous to trust a new stylist, but now I am beyond thankful to have found her! The salon itself is really nice and the stylists all keep up with current trends and training. Shelby is my Hair Hero! I will definitely be going back to her, and I recommend her to anyone, especially if you're looking for a perfect color! read more

Rio Hair Studio - Before (not done at Rio) & After by Shelby! - Hair Salons Near Me - Jacksonville, Florida

I love coming to RIO because everyone is always friendly and I never leave disappointed with my cut/color or updo. My stylist, Casey, is great to work with. She is very talented and works magic! I like doing different styles whenever I come in and so she always takes time in consultation to make sure we are on the same page. She is also easy on the eyes ;) Haha, jk. No I'm not kidding. Casey is sweet! Sammi is also a great stylist--I know a couple people who see her and they always look great, and I've witnessed her hair prowess on photo shoots! I also love that RIO is actively involved in the community and I see their name working with all the big local fashion shows. read more

Sami is so extremely talented, words can't describe! She basically SAVED my hair, it was so damaged and out of control. Her talented skills definitely needs recognition. She will always be my "go to" girl!!! read more

Came here for the first time, although on the expensive side for a level-6 stylist, have to say that I love my hair dresser and will be back! The welcome package was definitely a nice bonus. read more

Laura Carmichael is absolutely the most wonderful stylist and colorist I have ever put my trust in! She gives you a perfect balance of genuine feedback and excitement around anything that you want to accomplish with your hair. I have been a client for 3 years now and I wouldn't go ANYWHERE else, she's never allowed to leave Jacksonville (; read more

I go to Rio to get my locks colored by Laura, and she does an excellent job. I'm Filipino and my hair is naturally dark brown. I decided, last year, that I wanted to make the journey to becoming a blondie. So far, Laura has definitely upgraded my blonde. Anybody who has dark hair knows that going lighter is going to be a long, and very difficult journey, IF you don't find the right stylist. Laura's specialty is blondes, more specifically, fake blondes like myself. I absolutely HATE being brassy, Laura has kept my highlights cool with a bit of warmth here and there. But, for the most part, I like being a "cooler" blonde and I am just that. She does pretty well with cuts as well. I am deathly afraid of anybody cutting my hair, I mean, yes I understand I have split ends, blahblahblah-- but it is MY hair and I will tell you how much I want cut off. I do NOT like when stylists take it upon themselves to cut, cut away because they think they're doing me a favor. I told Laura I wanted some layers to add some shape and movement to my hair, and to keep the length, of course. She showed me how much she was going to cut and I agreed to it. Once she was done with the blow out, I loved it.. perfect. It pretty much looked like I didn't get much of a cut, but the layers were obvious :) I gave Rio 3 stars because I don't like the interior decor, and I guess they're re-designing. The salon's style does not look cohesive, it's rather random and dated. Other than that, great salon but I can only attest to Laura :) read more

YOU GUYS NEED TO GO TO DANI!!!! she is one of the sweetest hair stylists i've ever met and she always makes my hair look like the pictures i show her read more

Rio Hair Studio - Hair Salons Near Me - Jacksonville, Florida

See all

I have been very disappointed with my hair stylist. I always have to wait when I am on time for my appointment. She has become very complacent. I look to the stylist for advise, not me telling them what I want and all I get is a touch-up because there is no time. Why isn't there time? We talked about highlights when booking the appointment. You don't have time because not only do you double-book, you triple book. Rinsed my hair in between appointments and said "I will be right back." That means to me you will be right back to put the toner on. Nope, you went back to the other client and dried her hair leaving me with my head in the sink. I use to get compliments on my hair. Not anymore. The studio needs a new face lift. The furniture is old and dirty. What has been replaced is already stained with hair color. read more

I had balayage, cut and style by Emily and I couldn't be happier! The color turned out fantastic, the cut was lovely and she was fun to talk to. I told her exactly what I was looking for (keep length, de-bulk and lighten) and went and above and beyond my expectation. Her prices were very reasonable as well. I highly recommend giving her a try! read more

Rio Hair Studio - Beautiful balayage by Emily! - Hair Salons Near Me - Jacksonville, Florida

I love the thoughtful approach at RIO. I began on the website where I reviewed the bios and decided Heidi was a great fit for me. It asks for first timers to call and I did. It started first with an advance consult where I filled out a brief and relevant questionnaire before meeting with Heidi. We came up with a plan for immediate and long-term goals for my hair (a free visit - no services). The first official color and cut appointment came next and I am thrilled with the results. Heidi listened and really was a great consultant/guide and stylist. It is my new hair home! read more

Loved my hair and service provided by Laura! So glad I found her. She is amazing with color and my hair felt great after it was done. Made my next two appointments as she is a super busy stylist. If you can get in to see her it is well worth it. read more

This salon was Twitter recommended to me from multiple people. Though I can never seem to get the same stylist twice, all of them (3) I've had were professional and friendly. Sammi, Heidi and Casey. Always bring a photo of the style you're going for, I don't care how experienced a stylist is, you get better results with a sample photo. I wish there was a better referral program, for the ladies who recommended me and the ones I've recommend since becoming a client. I'll be going for my first highlights...ever in January :) read more

I have never been to a salon where I felt zero hospitality and such rude, unprofessional behavior from the front desk staff. I'm new to the area and this studio has a name for itself but I'm not seeing how. Very disappointed with my first appointment but I believe every stylist needs time to adjust to how my hair processes etc. I decided to book my second appointment online 5 days before my appointment. Online it only let me book for just a cut but I needed a partial high light so I mentioned it in the notes. Instead of calling me the next day and informing me I could not book that service online, I was called the day before my appointment and my stylist was all booked for any time of service. I had to cancel getting just a cut which is very disappointing since I wanted to get my hair hi lighted for my engagement photos. It's crazy how hard it is to find an excellent hair salon these days. read more

I am new to Jacksonville . I tried another salon before finding this one. The other salon was horrible and left leopard spots in my hair while coloring. I came here and had excellent service, has been beautiful every time! They were able to fix the horrible job the previous salon did. They also serve wine or coffee while you are getting your hair done. The area is beautiful and everyone is friendly! I highly recommend this place esp. if you want a good cut or color. read more

Highly recommend. I've been going to Rio to see Kris for years. I've even referred friend and co-workers to her. She's absolutely wonderful and a delight. I would not trust anyone else with my hair. She's professional but still has a realness about her that makes you feel like you're talking to a friend. read more