BRENNAN IS AMAZING! I was in a moth or so ago but they were not doing cuts just yet, so I was thrilled to get in! She cut like 4 inches off and it looks amazing, she talked to me to make sure what look I was going for and she killed it. my highlights are the BOMB I do not have an everyday style, so she did my highlights where no matter how I have my hair you can see my highlights. I am sad it was a little more than what i aim to pay, so I did give it a 4 star, but again quality wins with me every single time. Products smell like heaven! I will be back to for more of Brennan's magic read more

I had the best experience here from start to finish. I've been with Erica the past 3 years and she's so thorough, professional, and talented. The salon is super cute and a great location in the middle of Jax beach! read more

Cortello Salon - Hair Salons Near Me - Jacksonville Beach, Florida

Jenna is amazing. The best haircut I've had in a long time! The salon is beautiful and the staff is super friendly.

Everything went well. Hannah is a sweet, utalented professional. Very happy with the results.. Thank you Hannah. read more

Sam was awesome! I have thin blonde hair and wanted face framing long layers without too much length off the bottom, and she did a great job. Also really took the time to understand my hair needs & recommended the right products. I will be back! read more

I now completely understand why Cortello has gotten such mixed reviews. I have had 3 haircuts at Cortello over the past 2 years, 2 of them were with a "master stylist" and 1 with a "stylist". They showed VASTLY different levels of competency. I originally had my 3rd appt scheduled with Kaitland, a master stylist who in the past 2 appointments had really done a beautiful job. When I called to confirm in June, I was told that due to COVID-19, all previously scheduled appointments had been canceled and that they were reopening with limited availability. I wish I had been notified, but given the circumstances, it's understandable. With nothing readily available, months pass and I asked to be added to Kaitland's waitlist. Unfortunately, our availabilities didn't coincide, so I asked if there was someone else with availability. (This is where things went wrong.) My assumption was that if I've only ever had a "master stylist" cut my hair, the stylist recommended would be at similar or equal caliber as the previous. I shouldn't have made that assumption. I was scheduled with Maddie, a "stylist". She seemed pleasant and eager to get started. I explained that I had a wedding coming up and I just wanted to reshape the cut. I showed her a picture of a "V" shaped cut and said, I'd like this shape with wispy ends. She asked me how much length I'd like cut and I literally said "none", I just wanted what was necessary to reshape. I also had a few grays popping up to which she offered a glaze to help hide them. First sign for concern came while she was applying the glaze, she had completely missed my left crown and the nape of my hair with her brush. It was easy to notice because she had used the brush forcefully during application making it somewhat uncomfortable but very easy to discern where the bristles were hitting my scalp. I thought, it's no big deal, it'll all be massaged in at the end and it won't be noticeable, which she did and the glaze came out ok. Next was the cut. She asked where I liked my hair parted, I said "the center, but it always ends up off-center somehow". She proceeded to part my hair to the side. Thinking to myself, that's odd, I've never seen anyone cut my hair with a side part. She didn't seem confident with the way she held her scissors or handled hair, it was clear she wasn't experienced. Then, she brought my hair to the back and took a blunt inch off. Clearly, not what I wanted, but I didn't realize it until I saw the length of hair on the floor, and once it was done it couldn't be undone. I also noticed her method was different than what I was used to when asking for this style. Typically, sections are pulled to the front and point cut on an angle. She seemed to just eyeball it and trim out a "V" shape from the back. Honestly, other than it being shorter than I asked for, the shape seemed fine. She moved onto styling. I said, "I liked natural loose waves". She dried my hair as if I had naturally fine straight hair, which I don't, leaving it slightly frizzy. She used a curling iron and proceeded to curl each side away from my face with no alternating directions, which looked good from the front, but bad from the back. In the end, I left thinking, it turned out okay for a novice, but I won't be scheduling an appointment with her again. Now out of town, after showering and quickly drying my hair I had gotten a better view of the cut. It was not good. She had clearly missed a section of hair in the front and the face framing layers were not cut on an even angle front to back. Some pieces underneath were significantly shorter than others on top. It just looked messy. I took a few pictures that night. The next morning, I called Cortello and asked to speak to a manager. The person I spoke to asked if there was any way she could help me instead. I explained to her my experience and suggested that perhaps Maddie should just receive more training or guidance since she did have very good potential. She asked me to send photos and apologized for the mishap. She never offered me a refund or a complimentary appt to rectify the situation, but I felt comfortable that the situation would be handled. Then I see that a week later, Maddie's work is being advertised on their Instagram page. I hope that means that in the course of a week they have taken my concerns into consideration and she has vastly improved. In which case, I'm happy for her. Unfortunately, I cannot personally recommend Maddie and now I question the capabilities of anyone there that doesn't boast higher ranks. On the other hand, Kaitland is a perfectionist and as long as you clearly communicate what you want, you will leave ecstatic with your hair. I highly recommend Kaitland and hope to return myself when I'm back in town to fix this current cut. read more

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I genuinely do not understand how this place has hundreds of five star reviews... the actual cuts & colors are nothing special, the service is meh, and the pricing is OUTRAGEOUS. i paid $200 to have a girl ruin my hair, bleaching it for waaaaay too long, only to get it fixed for $120 elsewhere. I would recommend you spend your money literally anywhere else. It is simply not worth the money and there is absolutely nothing special about this place. Since my bad experience, I've heard rumors that Cortello pays for their reviews but I don't have proof. I do, however, have proof of my damaged hair literally after leaving the salon compared to how it looked leaving the salon I got it fixed at two weeks later. I'm going to update this review later with more details but I just wanted to put this out there for now. If Cortello didn't charge so much, it'd be a 3 or 4 star salon but their pricing takes them down to a 1 in my book. I would never let any of my friends or family waste their money here. read more

Cortello Salon - paid $300 for what was supposed to be "balayage" that turned out to be an frizzy, faded, damaged mess - Hair Salons Near Me - Jacksonville Beach, Florida

I have to say after moving to Jacksonville 15 months ago and finding a new salon, I am still so pleased I chose Cortello and especially Lynn! My stylist, Lynn, is the bomb! She is sweet, listens to you, takes great care of your hair and you as a person. My hair has not looked this good in a long time and I love my monthly visits. This salon is BUSY and their stylists book up quick, so prepare for that. It is not inexpensive, but it is quality. If you are new to the area, like I was, or simply need a change in your salon, check them out. They are five stars for me! read more

Ask for Alexis!!! She did awesome on my thick, wavy beach hair. Love my cut and will be back.

I am appalled at the level of customer service I received today. I had barely walked in the door, already in tears from a horrible morning, and really looking forward to/needing a good hair cut experience. But because of the lack of empathy, and communication skills, not to mention the side eyes from the girls at the register and the complete disregard for a human experience coming from the woman who was supposed to cut my hair.. I literally just walked out- in more tears than I had to begin with. I was on a wait list for a long time, then eventually bit the bullet and scheduled an appointment with a "master stylist." I made this appointment months ago, I told them to schedule 2 hours because my hair is extremely thick and needs a lot of work. I was 10 minutes late (I also told them I would be late before my appointment time), and as soon as I walked in- before even introducing herself, she told me I would be leaving with 1/2 wet hair because I was 30 minutes late and her next appointment was in less than an hour. I'm no mathematician, but this shouldn't have been the case if they scheduled me for 2 hours. I mentioned this and the girl behind the counter said, with complete high school mean girl attitude, "I did give you more time." At this point I was already crying and couldn't take feeling ganged up on, and bullied, so I left. I don't care how good you are at styling, if you don't care about people, you shouldn't be doing this job. read more

Taylor was da BOMB! She hooked me up with a glass of wine to start. I had a 5:00 appointment with her. She was such a nice lady and a great Stylist. She washed, massaged my scalp, blow dried my hair and then styled it with a cool loose braid on the side. She did a wonderful job. When I return, I will always look to have her do my hair again. It's been a rough month for me, so I appreciated all the "Pampering" I received from Taylor. Every stylist here looked like they were doing a great job. The Receptionist was very nice and so were the Cashiers. I will be back! read more

Cortello Salon - I won a complimentary shampoo/cut with Taylor on Facebook yesterday!!! Thankful. - Hair Salons Near Me - Jacksonville Beach, Florida

Extremely disappointed with the way my hair turned out. She nailed giving me a darker root but other than that she didn't do what I asked for which was to be mostly blonde but look more natural with no brassy/Carmel tones. You can still see the brassy undertones everywhere it honestly doesn't look like my hair was professional done let alone much a difference from what I went in with. Waited 4 days for the appointment and paid $170. With Covid-19 rules they do not blow dry hair there in the saloon so I left not knowing how my hair was going to dry. Not even worth going back too. read more

Cortello Salon - Before and after photo - Hair Salons Near Me - Jacksonville Beach, Florida

I have been attending this salon for almost It's 4 years. At my last appt the young lady kept messing up the days of my appts. Well as of 9 am this morning I received a phone call that I was late for an appt that was cancelled. She told me she was the manager. After arguing with me for 10 minutes about The appointment I kept trying to explain to her that it was canceled the day of my last hair appointment and she would not listen to me and told me I was going to be charged. The card that is on file is not even mine it's my husbands so I told her if she charged my card I would report it as fraud. She wanted to keep arguing with me about the appointment for today,I never confirmed the appointment, I have a text message from the day that it was made that it was canceled the day of. So I canceled my future appointments and she said that was fine and hung up on me. from a business owner standpoint I guess it really doesn't affect her because she doesn't own the business, but word-of-mouth travels very very fast and I do not think this is how you should run a business especially if you've been going there as long as I have. Not to mention my last appointment was almost $300 which I did not mind paying for and then I would always tip at least $100. So if you do the math on that this business has lost a couple thousand dollars from one person and after this gets spread throughout on how they treat their long-standing customers I'm sure it's going to be a lot more. Sorry but I have to find another place of business. read more

I used to LOVE this salon and I would recommend it to everyone. NOT anymore.. I'm so very disappointed with this place.. they used to be very kind and accommodating. I've been going to this salon for over 5 years. I've seen several different stylists and they've always treated me like family fitting me in and helping me so that I could recreate styles at home with ease. Lately, they're not answering the phone you have to text them and they can't get me in for appointments. I understand being busy and that's great, but to have no availability for at least 3 weeks out is ridiculous. Then when I finally pick a day and time they said they didn't have a file for me of all my previous appointments. Super sad.. looking for a new salon read more

It was an overpriced haircut. I waited over an hour so they could cut my hair for 10 mins and I paid $100 for it. I don't usually treat myself but after having my baby, mama needed a fresh cut. Since they were so far behind schedule, they couldn't fit in my color. Basically they could do without your business. read more

Great salon! great environment, great products and amazing stylists. I am in heaven when I go here. love the oribe products. gabby did a great job! read more

Got the best haircut of my life here by Maddie! The experience was so lovely and everyone was friendly! My stylist recommended a conditioning treatment and it was life changing for my hair!!! I also did a trim and got super cute curtain bangs! 100% recommend this salon! read more

I had the most incredible hair experience at CORTELLO. Sam made me feel at home and helped me figure out what I wanted even though I didn't know for sure what I was looking for when I walked in. I would absolutely recommend them to all my friends and I will be back! read more

This is one of the most popular salons so you'll definitely need to plan ahead for appointments. They usually run 1-2 weeks out, even further sometimes. I have super thick hair and my stylist is Lynn. Love her and the fact she can tame my hair. I've seen a couple other stylists and they were not as good as her. Prices are reasonable, granted I only get cuts, no perms/coloring/etc. read more

I love this hair salon so much!!! Kiki seriously works magic on my hair and is just so genuine and sweet! I would recommend this salon to anyone :) read more

I had a hair extension move up and scheduled with the "extention specialist". I came in at 8 am and was there until 5 pm. My bill came out to 1750 with tip. tired from the long day, I did not look into the billing. Afterwards, I realized how expensive my service was. I asked her what happened and she said, "I was charging you $200/hour, but then it was taking so long so I started charging you $300/hour because I didn't know why it was taking so long". One month later and my hair has red undertones. this place is a complete waste of money. they will take advantage of you. Do not come here. read more

I see Brennan here and she is a miracle worker. I came in a few months ago with my natural brown hair wanting highlights, and she went above and beyond my expectations. We achieved a blonde highlight that I never would've expected given my hair was relatively dark, but never compromised the integrity of my hair. In fact, my hair actually feels silkier and more manageable than ever. My confidence has truly skyrocketed since going here, not only do I love the color but her tips and tricks and products that she recommended have really helped me achieve my dream hair. And even though it was such a crazy difference from before, it still looks blended and natural. I have absolutely no qualms about the price even though I know it might be considered a lot, just because I think it's absolutely worth it. read more

I am new in town and am so glad I found this salon. Carly did a fabulous job. I haven't been this happy with my hair in a long time. LOVE LOVE LOVE MY HAIR! Everyone was so nice and polite. read more

Cortello Salon - Hair Salons Near Me - Jacksonville Beach, Florida

I've been a customer at Cortello for about a year and a half now. I always receive great service when I book a hair cut with Hanah. I even recommended this place to my mother, & now she comes here from time to time to get her hair done as well. Everyone is so hospitable from the moment you walk into this establishment, from the moment you walk out. I will continue to give this place my business, and recommend anyone else who is looking for a great hair experience/outcome! read more

My mom has been coming here for awhile and she brought me in to come see Jen. This place is extremely busy so try and book early. Jen is extremely low key and not pushy. It is a little expensive but you get what you pay for and that is a luxurious experience and a great cut. My moms hair was yellowing and Jen was the ONLY one who solved this problem. She had been to so many different hair salons. She will continue to go there and I will too when I'm visiting. Highly recommend this place and Jen is extremely good at what she does. If you have a specific hair issue, Jen is knowledgable and knows what to do. read more

My hair has a life of own and now living here in PVB it simply will not behave. I'm happy to say I found Cortello Hair Salon!! Isabel took my washed out blonde color to a richly highlighted beautiful head of hair. Miss Lynn deeply moisturized it then thinned it out and cut off all of the dead ends. The results were beyond my expectation. I only wished they could come over each morning for a wash and blow dry. Great job ladies, I will be back!! read more

Cortello Salon - Before and after...beautiful! - Hair Salons Near Me - Jacksonville Beach, Florida

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If you are looking for someone who is a master with blonde, look no further than Eden at Cortello. After moving from SoCal, it has been very hard to find someone bc blonde is a hard thing to keep looking natural and not brassy. Eden has not only made my hair look beautiful but also less maintenance to where I only have to get my hair colored once every 7months with a glaze every now and then! Not only is Eden incredible with cut and color, the entire Cortello staff is very welcoming and knowledgeable with their own additional training program. They are constantly learning the newest trends and styles. If you want beautiful hair and somewhere to get pampered, book your next app at Cortello. You won't regret it! read more

Cortello Salon - Hair Salons Near Me - Jacksonville Beach, Florida

Kayla has done the greatest job with my hair with great care. My hair was brought back to life in this salon. I highly recommend Cortello, they have amazing service, stylists, and a great experience for every visit. Besides that, they have an excellent design for a salon with modern and marble accents. It's a great atmosphere to be in. Never in my life have I been to a salon that cared this much about the maintenance and the looks of my hair! I love it. read more

I went here for the first time a few weeks ago for baylayage coloring and feel like I definitely ended up with simple highlights instead. I showed the stylist several pictures of what I was looking for and do not feel she completely listened to what I was asking for. I gave Cortello 3 stars because everyone was nice, the initial consultation is a great idea and my hair turned out ok. I'm not displeased with the results but more disappointed. I paid over $200 for something I feel I could have really gotten anywhere for much less. I doubt I will return here. The cost isn't worth it. read more

I've jumped from salon to salon until I founded this place. I absolutely love it! Edeen is amazing! My hair is curly and hard to work with, a simple haircut looks terrible on me, I need a person who knows exactly how to cut hair, Edeen is that person. Plus she is the sweetest. Everyone in the salon is very nice and friendly. Love going to this place! I would give 10 stars if I could. read more

Was impressed with everything here on my first visit! The atmosphere is kind of a retro-fun vibe with comfortable styling chairs and lively decor. The music truly fit the environment as well -- can't really place the genre -- perhaps a bit of Electronica with some 80's influence...Lol! Loved it. The customer service was top notch from the moment I walked in the door (all smiles and engaging conversation) to my exit. It seems the people actually like working here...hmmnnn...novel concept! Lee was my stylist and gave me a new color for my dulling 'do. I gave him carte blanche to try whatever suited my personality, face and body-type after our fun, yet professional consult...Lee definitely delivered. My new 'Ombre' color is the latest trend in Hollywood and I am soooo digging the depth of color. Kudos to Lee for keeping up with his incredible color knowledge and trends! With complimentary cups of Keurig, cool energy, flatscreens that play underwater water scenes for you to watch while getting shampoo'd, complimentary head and neck massages while receiving that shampoo and incredible professionalism without being stuffy -- this place definitely gets an umprompted 5 stars from me! This is my new favorite spot for spectacular hair!! read more

I'd like to start off by saying, I'm the type to always avoid confrontation. I hate sending food back or complaining about service. With that being said..... Fool me once, shame on you. Fool me twice, shame on me. I have had 2 bad experiences at cortello with a level 2 stylist (their best), needless to say.... I will NOT be returning. Even after talking to a manager there, they were willing to lose a customer rather than try to fix their mistake. read more

I have always had good service here at Cortella. Sophia is fabulous. She worked with me to get the right color for my hair. They also pamper you and offer free wine and mimosa's and scalp massages when they wash your hair. It feels so good!! I love coming here for my hair care! They also offer great hair products to by with a huge selection and are great at answering any questions I have. The service is awesome. I highly recommend them and Sophia is the bomb!! read more

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Came in here to get my hair cut (wanted to clean up the layers). Also decided on a whim to get a deep conditioning treatment. Ended up spending around $70+. The salon itself is very nice, cute decor, clean and spacious. I didn't have a referral here so I was placed with a random stylist, I didn't mind it though. They have you fill out a little information sheet about yourself and your hair type so the stylist knows what they're working with. For my whole cut and treatment, I don't think the $70 was worth it at all. I do treatments at home with coconut oil, olive oil, avocado etc and these DIY masks do a much better job than whatever I had at the salon. I'm very finicky with my hair, it is VERY difficult for me to find a stylist who is actually on the same page as me. Unfortunately, Cortello was a miss for me. read more

I took my wife here to get her hair cut and she was so happy with her experience and I felt I should share it. We moved here about 18 months ago and so far she just hasn't found a place that she has really liked or a stylist that she has really liked, I think that all changed today. Now, first off I have been going to salons my whole life and I like to think I know what makes a good one and what they did here is nice so here we go. I made the appointment as a gift as the reviews online have all been favorable with many saying that this is the best salon in the city. The place is clean and the staff was very friendly as I walked in the front door. I had dropped my wife off while I parked and so I sat as she was given a services menu that I really liked. They have massage preference and location included with the haircut along with a blow dry. The table had some lotions and balms that were meant to be tried out and I liked that little touch. She was taken back and I sat there reading GQ. As I looked around I saw staff sell products, welcoming regulars and being great at what they do. Good vibes were everywhere and people really seemed to be enjoying themselves. The only real issue I had was the music, it is loud and while I heard an 80's tune or two it was mainly dance music stuff that I personally just don't get at all. I would have preferred it would have been a bit more relaxing an atmosphere but it minor since my wife enjoyed the heck out of her experience and this was for her after all. She came out of there with a great cut and my wife loved her stylist Brooklyn. She said the consult was friendly and professional and wash, cut massage and blow dry were all awesome (her words). Thanks Cortello, you got yourselves a new customer. read more

I don't know why I haven't found this place sooner!!! I'm adventurous but super picky with my hair and I was scared to try a new stylist. And since it would not be ideal to fly to california to see my hairstylist, i went searching for a new one. After a couple bad ones, my friend told me about cortello at the beach. Thanks girl!!! All i have to say is that this salon is outstanding! Not only is the staff trendy, they're very friendly and down to earth. The salon was clean and modern, kind of like west elm style. Their hair products were nicely displayed and the set up of the salon is very functional. Its always nice to walk into a salon where you feel comfortable. My appointment was at 1215 but I didn't get seen til a little bit later (it wasn't that long). However, my stylist was super busy and was totally apologetic, so was the the lady at the front desk and that made it better. Kayla was my stylist. I just told her how i wanted layers and to keep the length. Since my hair is already layered there wasn't a whole lot i needed done, which made consultation fast. She's really cool and stylish. She's also very knowledgeable and confident about hair and will tell you what looks good and what doesn't and that is important to me when looking for a stylist. I'll definitely come back in 3 months. Oh yeah! I forgot to mention that they also have a complimentary wash and head massage, soooo relaxing! I almost fell asleep... =P They also have online booking!! Thought this was so convenient.. you can see what times your stylist is or isn't available. read more

So moving here from NYC area, I was nervous looking for a new salon. I loved my girl back home and never had to worry how my hair will turn out. So the first thing I did was go on yelp and there was a few I had picked out but I love the look of Cortello! :) Ok, lets get on to the review... My stylist was KAITLAND B. PROS: -Super easy to make an appointment, they have online booking -after the consultation, she prints out the price for the services. This way, there's no 'surprise' at check out. -Super friendly -serves coffee, red/white wine -Very nice decor -BEST shampoo chairs EVER!!! CONS: -none! I got my roots colored (hello grays!), and a blow dry. Kaitland match my color 100% and also recommended to do a glaze to freshen up my old color because we all know how great Florida water is to our hair... While she was working on me we chatted and also gave me product recommendations to help keep my hair looking great in between salon visits. While some might think it's annoying, I didn't mind because I like to take good care of my hair. I always say it's like going to the dentist, you go to get a cleaning, but you also have to brush, floss and rinse everyday. So same applies to your hair; shampoo,conditioner, mask and oil. The shampoo chair was amazing!!! The scalp and neck massage was heaven! She also used a hot towel to clean my neck so I wasn't sticky from her massaging my neck with the conditioner. While Cortello is not cheap, I don't think its super pricy. You pay for what you get or is it, you get for what you pay...? Cortello and Kaitland, I'll be seeing you guys again! Thanks for being in Jacksonville!!!! My hair thanks you! :D read more

Slamming someone's business online is never fun but I feel like other women should be aware of what they are walking into here. Cortello is crazily overpriced! I paid $420 for highlights, lowlights and a cut from a "master stylist"! And my haircut looks like a modern mullet. I have average thickness, straight hair right below my shoulders, so, I wasn't some crazy project. I've lived all over and had my hair done in some great places and never paid that much for mediocrity at best. Just wanted other women to be aware... read more

Love Cortello for its great customer service, friendly stylists and the trendy atmosphere that could fit in backstage at a fashion show or in any of the swanky-est of places. I'm really low maintenance when it comes to my hair so I can't say anything about their highlight or blowout services other than all the girls I see getting the treatments end up coming out looking amazing. My stylist is Brandon and he is great at helping me switch up my hair cut just enough to make me feel like I'm not settling for the same 'ol cut. I've never been great at following a hair care regimen, but ever since I've been coming to Brandon he has offered some great tips to repair my dry and frizzy hair. It also doesn't hurt that he's super easy to talk to while you get your hair done. The prices are what I'm used to paying for a great cut ($50) and includes drinks (water, soda, wine, mimosas), a scalp and neck massage with your shampoo, and a custom hair care plan that's tailored to your hair needs. My boyfriend also comes here and loves it, though he isn't as keen on the prices. All in all a great place to check out if you're new to the area and need a new hair stylist. read more

I have never reviewed a hair stylist or salon before, but I'm trying to branch out in my Yelp reviews. This will probably be my last review of a hair salon becasue I will never go anywhere else (unless this place changes owners or Erica leaves.) The quick review is that his place is great. I get my hair cut by Erica and she's always done an awesome job. I've probably been going here for about one year or so, and last week when I went in, the place was packed. It looks like the word is out that this is where you should get your haircut. My wife also goes here and loves it. The prices are not insane, at least for a man's haircut, so there's really no reason why you shouldn't go here. You can thank me later. And also don't worry about these blocked reviews on Yelp. I don't know how that happens, but don't let that scare you away. Trust me, Cortello does not need to post fake reviews. read more