My husband and I are 100% satisfied with HG Flooring. Here is why:…read more 1. Responsiveness - They came out quickly to do the estimate. They answered all texts and emails in a timely manner. 2. Patience - They answered all questions and explained the process to us. They were in no rush to finish the job. Their concern was doing it well. 3. Professional - This company showed up on time every day. They all appeared to enjoy their job as they smiled, laughed.....and I could hear them downstairs happily singing and enjoying each other's company. The employees were kind and explained every step to us. 4. Timeliness - Never late. In fact, they were always a little early. 5. Affordable - This is NOT a cheap process. Keep in mind that there is a lot of labor involved in refinishing a floor. It takes a hours to complete. And when you have the caliber of employees that they have, you've got to pay them well to keep them. And these guys are worth keeping. So no, it is not a cheap job. But I feel like I got more than my money's worth. I could go on and on about how much I recommend this company. Two of my neighbors inquired about their work. I told them I will let them check it out, so hopefully they will get even more business in my area. They deserve it.

Henry and team installed hardwood floors in our living room, dining room, family room, and the…read morestairs. Not only was HG flooring a great price, but their team did an excellent job with installation. We also had them repair/replace a section in our kitchen that had some water damage, and you cannot even see where they installed the new flooring. Everyone on the team was courteous, and highly skilled. I cannot say enough good things to say about them. I will certainly use them again for any future jobs.

From estimate to clean-up, these folks were courteous and professional…read more The crew was extremely hardworking and cared about the quality of their craftsmanship. I would recommend this group to anyone--very impressed!

Outstanding communication, fair pricing and quick turnaround service…read more Definitely will continue to use in the future for all my flooring projects.

We like coming to Floor and Decor for getting stuff for our home projects. The store has a good…read moreselection of tiles to choose from. They also have good options for large sized tiles. The staff is helpful in making recommendations and also to figure out how much tile will be needed for the work. A good alternative to Home Depot or pricier tile stores in the area.

superb service from tile selection to loading my car with very heavy boxes…read moreTwo employees need to be singled out for EXCELLENT customer service: Langston and Lorenzo! The deserve a raise, a promotion and double vacation time. You can be sure I will return to your store for future tile needs. hire more staff like these two men!

My husband and I had such an amazing experience with Mistival. Harvy was extremely helpful &…read moreresponsive and provided us a mockup of what our shower would look like when he gave us a quote, which many other companies charged separately for. He offered to pick out materials with us and was extremely knowledgeable about what materials, colors, design, etc. would fit best with our space. His crew is also amazing - they were nice, prompt, and cleaned up effectively after they left. Our shower renovation took about 1 week to complete and it was an easy process from start to finish.

Harvey and his team were great. I had a large bathroom renovation that went very well. Harvey has a…read morestrong eye on quality and made sure every detail was correct. The floor of the large shower was expertly laid. Very impressive.

After speaking with several companies, I chose to go with Industria. Their price was reasonable…read moreand Lucas was very knowledgeable. He was also very efficient in communicating with me about any questions I may have. The crew showed up on time, were very friendly and professional. The floor refinishing went very smoothly and they were able to help us decide on a color by staining a couple of areas on our floor and leaving it overnight. I never felt rushed. My entire first floor was done at the same time. The floor looks brand new! I'm so pleased with the color, the team, the finishing and the efficiency of the entire process.

Communication skills were poor. Late for every deadline, miscommunication with the company and…read morecontractors. It was affordable and started with professional invoice and design, everything but even the results were disappointing.

Everything started out smoothly. Jacob arrived to my house and we discussed the project we wanted…read moredone. Replace laminate flooring with carpet for the majority of our basement. Carpet was supposed to go all the way to the pillar shown in the picture. Jacob explained that due to where the laminate was installed, they were able to get very close to the pillar, roughly 1 inch away. We agreed to this and a quote was received and approved. When the installers arrived, I explained to them everything as I explained to Jacob, including installation up to the pillar. They asked if they were doing the stairs too, and I said no. This should have been the first red flag of miscommunication. When the work was done, I noticed that the carpet did not reach the pillar as we have discussed. It was roughly 2 vinyl planks away (over a foot away!). The installers told them Jacob only told them 17ft installation, not to the pillar. Which was odd, since I specifically told the installers that it should have gone up to the pillar. If there were some confusion, why did they not ask me about it? At this point, it was too late to fix. Jacob arrived and confirmed it as supposed to go the pillar, and further confirmed that it was too late to do anything. By failing to remove all the vinyl planks up towards the pillar, this also caused the end of the carpet to not be able to be tucked under the laminate. Now there is an area of the carpet that sticks out as well, also shown in the picture. Finally, our basement has a step down area. By removing the laminate, it exposed a gap in my baseboard. I would have hoped that the installers would have asked us how to proceed, rather than just ignoring it and proceeding. So now I have more imperfections due to the carpet installation. At the end of the day, the carpet was mostly installed as we requested. Just wished that the communication would have been better. Now I am stuck with imperfections in my basement. The ironic part is, the leftover roll of carpet they provided me would have been enough to cover the area they failed to install.

Six months ago, I had all my wall-to-wall carpeting replaced by Maryland Carpet & Tile. I could…read morenot be more pleased with the great service, friendly sales staff (Brett!) and professional job that was completed. Recently, I asked if they could bound a remnant of the carpet to put in my office. They not only completed the service for free, but Jennifer delivered it to my house. They are definitely a company that cares about their clients. I cannot say enough wonderful things about them.

My wife and I have hired Renaissance Floor and Carpet for three projects over the past few years:…read morecarpet installation on the stairwells and upper floor, hardwood flooring installation on the main level and waterproof vinyl in the basement. Overall, we are very happy with the quality of the work and the customer service provided by Amir. The carpet and waterproof vinyl installations both went smoothly. The crew worked efficiently and finished the jobs in a couple of days. The hardwood flooring project took a frustrating turn, but Amir ultimately resolved it to our satisfaction. The crew installed the hardwood in summer 2023 and shortly afterwards much of it shrunk and developed creaking. After a lot of back and forth with Amir and the manufacturer, Renaissance replaced the problem areas. My wife and I appreciated Amir's professionalism and integrity. Our townhouse's flooring is now so beautiful thanks to Renaissance!

Really horrible product, experience and outcome. The floor looks like it was installed by kids…read more Pieces do not alternate properly. Floor already broke less than two year later. Shoe molding 1/2 inch above ground. They couldn't have done a worse job. You might as well do it yourself than hiring this careless crew. Run away from this place and find a reputable flooring place, or buy online and do yourself, or big box handyman stores that sell windows and flooring do great jobs. This place was pathetic.Run!

If I could give more than 5 stars I definitely would. I own a house in Hagerstown and the person…read morewho lived there had a dog which had pooped and peed on the hardwood floors, staining them terribly. Daniel and helper sanded all the floors in the entire house, replaced boards which were too badly stained, fixed places where baseboards had been removed and had left holes in the floor, and then refinished the floors. They look beautiful now. I am so thrilled with how the house looks. They were a pleasure to work with and I will definitely use them again in the future.

We have a sixty year old house with some slightly beat up floors, didn't know what to expect from…read morethe final product but the folks from CDS did an excellent job, exactly what I wanted, on the day and time we agreed on, and they look great. If you are looking to get floors done at a reasonable price and get quality work like I was CDS is a great choice.