I would not recommend this place at all. poor service and bad attitude. worst experience ever

I don't understand the bad reviews but I can only speak to getting a pedicure...it was the best pedicure I have ever received! I'm a shy person so I don't mind not having a conversation while getting my pedicure and just being able to relax. I got the Sun-Kissed pedicure which comes with paraffin dip, hot towel, massage etc and the massage was amazing! The paraffin and hot towel were so relaxing. And my nail tech was accommodating to adding extra sparkles when the polish wasn't working very well. Definitely returning! The only thing I would say negative is that the water got cold too quickly. read more

Prices are too expensive. They even added a charge for taking care of my cuticles. She did not tell me it was ext

I don't recommend going to this nail salon because they charge you for the length, the shape, color and design. The people that work here just sit on their phone and avoid getting a customer. When I went to get my nails done, the girl sitting next to the guy who was doing my nails was complaining how she didn't want to do it and was looking annoyed. One last thing is that they won't try and have a conversation with you. read more

My friend came in from out of town and we planned to get our nails done. My friend had a $50 gift card and was gonna pay the difference. Once we were set apart from each other at different tables and they started putting the acrylic on is when they told us the price for our nails $110 each! Ik nails and techniques are expensive but $110???? Once the nails were all said and done we went to pay, my friend went to use her gift card and they told her that there was only $40 on the card and she said no there should be $50 he said no so the remainder $70 had to be paid. She ended up paying the rest of the money, but when she got home and checked the balance of the card it showed that $50 was charged from lux nails! read more

I haven't been to get my nails done in a while so when I got there and I immediately got seated and was welcomed that was nice! Bee was absolutely amazing she did everything I asked down to making the details even better then I imagined was very efficient! 10/10 recommend! read more

Lux Nails - Nail Salons Near Me - Anderson, Indiana

Work stations, equipment for nails were dirty. They would get upset when u point out that your nail is cockeyed! Took almost 2 hrs for a fill, charged double. Got home. My nails weren't properly filed on the sides. My mom had a fill at the same time, hers was done less then 30 min She had to keep pointing out crooked nails and ask to filed properly. The lady would make nasty comments. Won't be going back. Looked like getting a pedi was a different experience. read more

I came here because my usual nail place was completely booked. I was concerned about the quality when it only took 25 minutes for a fill-in, however i figured after being charged $65, it would be a good job. Less than 24 hours later, my nail polish was peeling off and i had to go to a different shop to get them repainted. Not only did i spend $65 on a horrible nail job, i had to drop $20 to get it fixed. read more

Lux Nails - this was less than 24 hours after getting them done. all of my nails were peeling. - Nail Salons Near Me - Anderson, Indiana

The nail shape and all that was good. The nail design was absolutely terrible. I wish they would've told me that they cant do nail designs beforehand. They also charged me $60 for a terrible nail set. read more

Lux Nails - This is what i asked for just in white - Nail Salons Near Me - Anderson, Indiana

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I am so glad that I found this place when the other place I had gone to in the past was too busy. They were so professional! The spa pedicure was amazing and the manicure was perfect (and that's saying a lot because I'm pretty picky about my nails). I've been to a lot of nail salons and this is definitely the best one! read more

It is a toss up depending on who does your nails. "Q" and "Sam" do well but are frequently booked. The man who manages the front register has done my nails once (gel) and did not seal it correctly. It chipped away and was sticky. I gave this place another shot after that. Scheduled an appt for a fill. It was accepted; however when I got there I waited two and a half hours before they started on my nails. After about 35 min after my appt time I asked the woman who manages the phone about why others who were walk ins were going before me, I was met with rudeness and still never told how long my wait would actually be and waved off. She then proceeded to speak to the customer in her chair about how they were running behind and seemed to make a mockery of me asking about when my turn would be. When I checked out 3.5 hours later I expressed my dismay with the management of appts that day, the man was uninterested in my comments. No apology or accountability. I told him I won't be returning and his reply was "thanks for that." My nails were decent but never decent enough for a 3.5 fill in appointment. Proof of this business wanting customers to pay their high prices for subpar nails but delivering poor customer service. I will not return to this place. read more

Great place!!! The service was nice and they worked on my pedicure for almost an hour. They made sure to scrub well and give me a good leg/foot massage. They set an actual kitchen timer though so that was not relaxing to hear the ticking. It put me on edge. Then my pedicure cost 45 plus a tip which was 5 so $50 total. Expensive for just a pedicure. However I did get hot stones. The stones burnt the bottom of my feet which I told the guy and he said sorry. It would be more professional to check with your hands if the stones are too hot. Also they do not wear gloves during the pedicure which seems like a health issue. On the bright side my toes looked good. read more

Terrible job gel nails came off in a couple of days Said they would fix but got there she said no And manicure and pedicure Not worth the money at all read more

I got a fill and had two broken nails they charged me $50... he didn't smooth my nails out and left a big gel bubble on one of my nails

Worst nail experience ever! I was going in for a dip mail fill in. She took all of my natural nail off down to the nub. I mean I have none of my natural nail at all. She refused to add a tip to may already nubbed nails. My nails soaked in acetone for 45 minutes, when I let the tech know she was hurting me she said, "It's okay, I make your nails look good." I left crying. They made me pay 45.00 for the worst nail experience. I'm still in tears just looking at them and I have pictures in 3 days. read more

I have been going there for a long time, but since they changed owners the service and the wait time is horrible. My nails on a couple occasions havent been done correctly at all and for $50. you would think it would be done right. On one occasion my finger was hurt. I make appt's. days a head of time and have to wait an hr to an hr and half to get in, so whats the since in making an appt. I wont go back. Very unhappy read more

Very nice facility an the staff is great Usually there is no longer than a 30 minute wait to get your nails an or pedicure completed read more

Victor gave me a beautiful ombré dip nail. Very friendly atmosphere and very clean all around. Will definitely be coming back again and again. read more

I went with my grandma and my mom. Everything was decent except the way my grandma was treated and she didn't tell me until we left or I would've said something to the lady that did her pedicure.... My grandma needed her toenail fixed and asked the woman doing her pedi & she acted irritated that she needed to fix her polish... my grandmas 2nd toe touches her first toe and the lady kept trying to pull her 2nd toe over and ended up making her toe very sore the following day AND her polish was messed up anyways... WON'T be going back due to how my grandmother was treated. Other than that, my pedi and mani were nice & so was my moms. It's a shame how the woman treated my grandmother... read more

I went with a group of people we waited about an hour even though we had a appointment I asked for gel and they gave me dip and didn't even do the design I wanted, A friend I went with got a nail ripped off her finger and they also drew blood on my toes. not pleased and won't be back read more

This is the first I've been to this salon and I made an appointment for 3:30pm and waited over two hours to be seen. The nail techs didn't speak to me and weren't accommodating to my time whatsoever. They didn't have any remorse for the wait and disregarding my appointment. I'm not a business owner myself, but this operation is quite ridiculous. I drove half-an-hour for my manicure and pedicure and it was an absolute waste of an entire afternoon. Do. Not. Bother getting your nails done at this salon. Especially if you're from out of town. I'd give this review zero stars if that were an option. read more

Very upset with the service. Was rushed to leave while nails were drying. They said if my nails messed up, I could come back tomorrow. I was in town for only the night. Also very poor customer service. Prices don't match up with the quality of the nail. read more

Had an excellent appointment here this afternoon. It had been over a month since my last full but my nails look brand new. Service was great! read more

Lux Nails - Nail Salons Near Me - Anderson, Indiana

I had them on for only a week and they came off like I had gotten nails from the dollar store I don't recommend this shop

I was overcharged. I paid $95 for a fill in and basic pedicure. 2 of my nails came off. I will never be going back here.

Worst experience charged me 40$ for a basic set that didn't include polish not even clear coat when they told me it would be 25$ and 2 off nails fell off next day refuse to fix them read more

My teen daughter got her nails done there today. They are beautiful. The staff made her laugh and have a really good time.

Wanted to treat myself to a full set, which i do extremely rarely. The guy who did my nails was very rude. He would slap my hand out of the way when he wanted the other hand or wanted me to move something. When he almost cut my skin and I flinched, he yelled at me to look a different direction. I was obviously tense after that and he kept telling me "look somewhere else!" I understand it is frustrating when other fingers get in the way while a person is working on someone's nails. Instead of moving things out of his way, he would swat at my fingers saying "STOP!" I messed up a nail while they were drying, but I was so afraid of saying anything and wanted to leave as quickly as possible so I ended up repainting my nails myself when I got home. The experience was terrible. I left the store shaking and cried later when I told my husband about the experience. The only positive thing was that there was no wait to get in. read more

The guy who done mine seemed very inexperienced. He done a bad paint job and was very rough. I understand accidentally hurting you once or at most twice, but when he was sanding them down, he hurt every single finger. My friend started about 25 minutes after me and was done way before me and we got the same thing. My mother also got hers done and told the lady what she wanted and she just went along doing whatever she wanted after being told no multiple times. Do not recommend read more

I love this place!! I go every week:) They are friendly and great nail technicians! They are usually very busy, but you call ahead and make an appointment:) read more

I had a horrible experience today my friend and I went in to have our nails the guy doing my nails seemed to be under the influence of some sort my nailshave ripples from the unevenness he took forever and did an awful job my friend had already paid and tipped the guy read more

very poor costumer service and very very rude they seem to never have time for a potential client lol at 1 pm and I just wanted a nail removal won't be back read more

I went in for a regular pedicure service and asked for gel polish instead of regular polish. The owner upcharged me an additional $20 dollars on top of my pedicure service for the polish. I have never been up charged $20 dollars for gel polish. It's always an extra fee but never more than $5 dollars or $10. When I asked the owner why he didn't tell me it would be an extra $20 or I would of never gotten the service. He laughed it off and said maybe he should have mentioned it. I typically get my nails done in Indianapolis this was my first and last time coming to this salon. Due to me being in town for the day I decided to go here. I paid more money in this small Anderson salon then I have ever paid in any salons that I go to in Indianapolis. read more

horrible my nails look terrible and the owner did my nails!!!! will never go back! the paint looks terrible they are uneven and not straight dont waist your time you your money! over an hour and $30 waisted! pretty sad it took him over and hour for them to come out looking terrible even more so since i was the only one getting my nails done at that time!!! he wouldn't stay off his phone when i asked him to i also asked him to fix them or let someone else fix them and he said no they are done he was very rude! and on top of that his wife got rude with us for not tipping because of the horrible job her husband did! read more

I am new to the area and accidentally ended up at this salon versus the one I actually intended to. I went ahead and decided to just give them a try. I needed a full set with gel polish in almond shape and I specifically asked the man towards the front (who I believe was the owner) that I needed the best person who could do this for me as I am picky. He assured me he would. The lady he sat me with didn't even talk to me, barely understood me and continued to repeat she knew how to do it. I agreed and let her go ahead, almost the entire time the lady next to her kept looking over and talking back and forth about my nails. We finished up and when I looked at my nails all I wanted to do was cry. They were all a little misshaped and the polish was not applied the greatest being there were areas where you can see ripples. I was so upset I couldn't even say anything to have them correct it and my husband and kids were also waiting by, so I didn't want to make them wait for me further. Not only did they not do a good job but they are ridiculously expensive especially for the area and the work done. I am from FL where things tend to be more expensive and I can get 10 star nails for how much I paid. read more