this is the first time i chose to get my nails done in forever since i dont often have a good experience, they cost more, and i can do them myself at home anyways, i also have anxiety and just don't like nail salons usually. i chose this place since i trusted the more recent reviews and it seemed like a quality place. i drew what i wanted the night before and i was careful to do my best to make it understandable and a good example of what i wanted on top of a few reference pictures for each nail. when i got here i asked the man who i think runs the place if someone was able to do these nails and that if not its totally fine, as i drew and found multiple other easy backups and was totally down to do a single color gel acrylic set if they couldn't do what i wanted. but without hesitation he said they could, and instead of the $54 booking price it'd be $100. my boyfriend and i agreed that was fine and sat down. there was a lot of back and forth, questions, corrections, misunderstanding and confusion while getting my nails done. my tech repeatedly got my fingers mixed up and could not seem to understand how to do many of the designs i wanted to do. the bat is the worst which is what makes me most upset. you can see the ref image i had and what i drew which i showed her and explained multiple times as well as my boyfriend trying but you can see what i ended up with; which she put top coat over right before she asked me if everything looked ok to finish. the clown faces also aren't what they're supposed to be at all, and overall im just not happy with the design, especially for $100; but that's not even my main issue with this place. when we checked out with the results i had, my boyfriend confirmed the price and talked with the receptionist about how he didn't think it should be $100 since the manager said they could do them and they clearly can't. she then asked me if i felt bad for the nail tech (no shit, but my boyfriend worked 8 hours to make the money you're asking for, and she's working less than 2 to make that same money while clearly not having her license for it or enough experience either) i told her i do feel bad which is why i still tipped our tech, and thankfully the receptionist only charged us $70 right before she stomped off sighing without saying a word to us even though i tried to thank her 5 times. i would've been totally ok if my tech had started doing the nails and decided it was out of her range, and would've 100% worked with her. i work in hospitality and customer service and do a lot of beauty related work as well, so i understand and am totally down to communicate and work with people. it was just a very frustrating, stressful, and upsetting situation that my boyfriend spent $70 on and i'm going to have to go out and buy gel polish and a lamp to fix these with. all respect to the nail tech because she seemed to try her best and the actual structure of the nails are really well done and she was pretty fast. read more